Norfolk Hotel Saigon
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8.3
Excellent
12.1% this month
/10
(1335 reviews)See what guests said
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8.8
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Authentique Home20 m
  • Viet Thanh Silk40 m
  • Elegant Silk40 m
  • Flame Tree by Zakka80 m
  • Ipa-nima80 m
  • Cao Vinh Tailors80 m
  • Mai Simone90 m
  • Theu Theu100 m
  • Chi Chi100 m
  • Pham Minh Tailor100 m
  • Free Wi-Fi

    Norfolk Hotel Saigon

    117 Le Thanh Ton Street, District 1, Ho Chi Minh City, Vietnam - See map
    "Love the friendly, caring, sincere and top service hotel staffs who spoke great English and offered great help during our stay."
    Chee P. - 19 June 2018
    Fantastic breakfast
    93% positive mentions
    Exceptional reputation
    Recommended by 90% of guests
    • Airport transfer

    • Located in heart of Ho Chi Minh City

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 26 times for various dates

    Property ranking|Compared to 13,053 Ho Chi Minh City properties
    See all rankings
    Location score
    8.8/10
    Room comfort score
    8.5/10
    Service score
    8.6/10
    Cleanliness score
    8.4/10
    Better than
    99
    %
    of Ho Chi Minh City properties
    Better than
    99
    %
    of Ho Chi Minh City properties
    Better than
    98
    %
    of Ho Chi Minh City properties
    Better than
    98
    %
    of Ho Chi Minh City properties
    Value for money7.8
    Distance to city center1 km
    Location rating8.8
    Nearest airportTan Son Nhat International Airport (SGN)
    Distance to airport6.0 km

    Rooms available at Norfolk Hotel Saigon

    8.4
    Excellent
    Room comfort & quality
    Norfolk Suite With Terrace
    Norfolk Suite With Terrace
    ...
    • Room size: 63 m²/678 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Corner Room with Terrace
    Premier Corner Room with Terrace
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Premier Signature Room with Terrace
    Premier Signature Room with Terrace
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Premier Room with Terrace
    Premier Room with Terrace
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Signature Room
    Deluxe Signature Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Twin Room with Balcony
    Premier Twin Room with Balcony
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Signature Twin
    Deluxe Signature Twin
    ...
    • Room size: 37 m²/398 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Suite King Size Bed
    Suite King Size Bed
    ...
      Enter dates to see prices
      Double Superior
      Double Superior
      ...
      • Room size: 32 m²/344 ft²
      Enter dates to see prices

      What people love about Norfolk Hotel Saigon

      • 9.6
        Exceptional
        Location

        "The hotel is situated at the perfect location between all city attractions."

        Chee P.

        |

        19 June 2018

      • 8.4
        Excellent
        Staff 

        "Location is great, staffs are helpful, very friendly concierge."

        Jayron

        |

        31 October 2018

      • 8.8
        Excellent

        "The room rate is good and the restaurant of corso is great."

        XUAN Q.

        |

        30 October 2018

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      More about Norfolk Hotel Saigon

      More about Norfolk Hotel Saigon

      8.8
      Excellent

      "I entered the room and smelt the cinnamon and star anise whi..."

      XUAN Q.

      |

      30 October 2018

      An overview

      Show less

      What they offer

      10.0
      Exceptional
      Staff 

      "The staff is very energetic and chill and feel welcome all t..."

      hsiaoju

      |

      02 December 2018

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Restaurants on site

      Corso Steakhouse & Bar
      Cuisine:Asian, European, Steakhouse
      Menu:Buffet

      Nearby restaurants

      Vietnamese cuisine
      Vietnamese cuisine
      Ham Nghi Quan
      120 m Vietnamese
      Bun thit nuong
      170 m Vietnamese
      Cung Dinh
      190 m Vietnamese
      British cuisine
      British cuisine
      The Hungry Pig
      1.5 km British, Cafe, Delicatessen
      Nha Hang Ba Mien
      4.1 km British, Vietnamese
      Asian cuisine
      Asian cuisine
      Barbecue Garden Restaurant
      70 m Asian, Barbecue, Fusion
      Cosmo Lounge Cafe & Studio
      90 m Asian, Bar, Cafe
      Mountain Retreat
      100 m Asian, Vietnamese

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Announcements

      Show less

      Reviews of Norfolk Hotel Saigon from real guests

      Overall rating
      8.4
      Excellent
      From 1830 reviews
      Provided by verified guests of
      Agoda Reviews (1335)Booking.com Reviews (285)
      Rating via Agoda8.3
      /
      10
      Excellent
      12.1% this month
      Cleanliness8.4
      Facilities7.5
      Location8.8
      Room comfort and quality8.4
      Service8.6
      Value for money7.8
      High score for Ho Chi Minh City
      Rating
      9+ Exceptional (268)
      8-9 Excellent (257)
      7-8 Very Good (263)
      6-7 Good (64)
      <6 Below Expectation (65)
      Time of the year
      Mar - May (238)
      Jun - Aug (181)
      Sep - Nov (205)
      Dec - Feb (293)
      All guests (1335)
      All room types
      All languages
      Showing 917 verified guest comments
      12345
      7.2
      Very good
      Somvang
      Solo traveler
      Premier Room with Terrace
      Stayed 2 nights in July 2019

      Brief Stay, But All Right”

      No complaints. Close enough to the touristy Nguyen Hue and most attractions if you want to do a little walking. If not, you can always get a Grab. Didn't really use any of the facilities.

      Reviewed July 24, 2019

      Dear Somvang, Thank you so much for sharing your review on Agoda Wishing you continued safe travels and look forward to welcoming you back soon On behalf of Norfolk Hotel team

      Responded August 07, 2019
      Norfolk Hotel Saigon
      8.8
      Excellent
      William from Taiwan
      Business traveler
      Deluxe Signature Room
      Stayed 4 nights in May 2019

      Home Away From Home”

      Always felt extreme comfortable at this hotel Well located in the centre of the city and walking distance from everything you need Staffs are very helpful and most friendly who remembered your name Room is very clean and spacious, but the pigeons did made some mess at the balcony. Well recommended.

      Reviewed May 19, 2019
      9.2
      Exceptional
      Pawin from Thailand
      Business traveler
      Deluxe Room
      Stayed 2 nights in July 2019

      Excellent location and service. ”

      Response very well to special request.

      Reviewed July 16, 2019

      Dear Pawin, Thank you for sharing your experience on our location and service during your recent stay with us. We are looking forward to welcoming you back soon On behalf of Norfolk Hotel team

      Responded August 08, 2019
      Norfolk Hotel Saigon
      8.4
      Excellent
      Damian from Singapore
      Group
      Premier Signature Room with Terrace
      Stayed 2 nights in November 2018

      Great location, decent hotel”

      I was there on a stag weekend. The Norfolk is in an absolutely superb location to be able to walk to all the main spots in D1. I can highly recommend it for that. The place is perfectly clean and the hotel staff are friendly.

      Reviewed March 20, 2019
      8.4
      Excellent
      Kah from Singapore
      Business traveler
      Deluxe Room
      Stayed 1 night in March 2019

      Decent Hotel with Excellent Staff”

      The hotel room is decent, nothing to shout about for the price. Internet was of decent speed but what was outstanding, were the staff. From the concierge to the bell boy at the door, were super helpful and friendly. Location is right between Benh Tanh Market (5min) and the HCM People's Committee. Museum is also nearby so this is great for tourist or free time activities post work.

      Reviewed March 06, 2019
      8.0
      Excellent
      MARIA from Philippines
      Group
      Premier Corner Room with Terrace
      Stayed 3 nights in November 2018

      Mystery at Norfolk Hotel”

      MSTERY IN NORFOLK HOTEL, HO CHI MINH Facts: Two of us having late lunch in Corso Steak Restaurant Nov 29, 2018. Extremely entertaining female and male restaurant servers. Waitress encouraged my friend to put her hand bag in vacant chair in same table. Waitress kept doing small talk. Came the waiter who joined in small talk. Non-stop. Very friendly. Evening of Nov 29, my friend discovered US$200 gone from black made-in-Vietnam wallet. US$200 was kept inside zippered compartment of wallet that had another zipper outside. US$200 was precious. It was the only money my friend had to spend in Saigon. Black wallet was together with other small wallets inside hand bag. Other small wallets still contained credit cards, Philippine Money, Vietnam dong. All intact. Except for US$200 which was gone. Hand bag contained other stuff such as cosmetics, comb, small notebook. Full heavy hand bag with a lot of contents. We kept looking for missing US$200 inside room. Nothing. ..

      Reviewed December 06, 2018
      8.8
      Excellent
      XUAN from Vietnam
      Solo traveler
      Deluxe Room
      Stayed 1 night in October 2018

      Old hotel with great location”

      The hotel is kinda old with basic amenities, the size of room is small and the smell is unique. I entered the room and smelt the cinnamon and star anise which were like Pho. I like the location when it is very near to pedestrian street of Nguyên Hue, and the bookstore is right in front. The room rate is good and the restaurant of corso is great.

      Reviewed October 30, 2018
      8.8
      Excellent
      Phuong from Singapore
      Solo traveler
      Deluxe Room
      Stayed 4 nights in October 2018

      Good location ”

      The hotel is at central city, walking distance to a lot of eateries, coffee shops, walking street, market, etc ... However, I still got a corner room even though I had requested for a no corner one. This is a minus. Staff are very friendly and helpful. Definitely will choose Norfolk again if I come back to Saigon.

      Reviewed October 11, 2018
      10.0
      Exceptional
      Anh from Vietnam
      Business traveler
      Stayed 1 night in August 2018

      Nice as always”

      It wasn't my first time staying here. I got a bigger room this time though, but it was facing the street, so the noise level was definitely higher than previous times. I recommend getting a smaller room, even there is less natural sunlight. This hotel has excellent location, and the staff was very friendly.

      Reviewed October 09, 2018
      8.4
      Excellent
      chin from Singapore
      Business traveler
      Deluxe Room
      Stayed 1 night in October 2018

      Good Sauna”

      will be back!

      Reviewed May 28, 2019

      Dear Chin, Thank you for sharing your review We are looking forward to welcoming you back on your next trip to Saigon On behalf of our Norfolk Hotel team

      Responded September 04, 2019
      Norfolk Hotel Saigon
      9.6
      Exceptional
      Beng from Singapore
      Group
      Deluxe Room
      Stayed 4 nights in August 2018

      Excellent location and room are clean ”

      The location is great, to either Ben Thanh market, condom center or Saigon square, all within 7 mins walk. The room is big, clean and served with daily fruit. The bathtub is big and clean. The breakfast spread was good and nice. Quite a variety of food. From the outside look of the hotel, it might not be those 4/5 star hotel you expecting . But once you stepped into the hotel, you will feel it. From the bellboy to front office to housekeeping and F&B staffs, they really made you feel relaxed like at home. Great job!

      Reviewed August 14, 2018
      8.4
      Excellent
      Seah from Malaysia
      Family with young children
      Premier Room with Terrace
      Stayed 6 nights in July 2018

      Charged higher rate than Double premier”

      I do not understand why Premier Double and Double Premier rooms are charged at different rate. Both are same room size and same bed size. I did two reservations booking ID 288242076 (HK$5082.25) and 288240980 (HK$5366.54), one for myself and the other for friend. The higher priced room stated a larger room size. But the hotel told me they are all the same. Please explain.

      Reviewed July 22, 2018

      Kinh chao Seah, Thank you for sharing your review on Agoda. All the rates offerred to the 3rd party are the same. However, change daily depending on supply and demand, the same with airline tickets and other hotels in the marketplace. We are looking forward to welcoming you and your companions back on your next trip to HCMC On behalf of our Norfolk Hotel team Luan Nguyen

      Responded August 02, 2018
      Norfolk Hotel Saigon
      9.2
      Exceptional
      Jean from Singapore
      Couple
      Deluxe Room
      Stayed 2 nights in July 2018

      Exceptional”

      Hotel is nice but there was construction work next door so in the morning the drilling and hacking starts very early. Business travellers would be fine if you leave early and return in the evening. Room is fine, staff are all very friendly and can speak English.

      Reviewed July 11, 2018
      10.0
      Exceptional
      victor from Singapore
      Business traveler
      Stayed 4 nights in June 2018

      Outstanding & Friendly Service”

      Best service staff, friendly, smiley face all around from Front door to reception to restaurant to barista.... Breakfast waiter remember your room number from 2nd day onward. They even give discount for breadfast as they saw that I do not eat any meat disches at the buffet. What a pleasant surprise!!

      Reviewed June 30, 2018

      Kinh chao Victor, Thank you very much for sharing your fabulous review on our great people and outstanding service Wishing you continued safe travel and look forward to welcoming you back on your next trip On behalf of Norfolk Hotel Team

      Responded July 06, 2018
      Norfolk Hotel Saigon
      9.6
      Exceptional
      Chee from Hong Kong
      Family with young children
      Stayed 2 nights in June 2018

      Great Location, Fantastic Staffs!!!”

      The hotel is situated at the perfect location between all city attractions. It is within short walking distance to the infamous rude, overpriced Ben Thanh Market, the Post Office, Saigon Square and more. Love the friendly, caring, sincere and top service hotel staffs who spoke great English and offered great help during our stay. Very dedicated!

      Reviewed June 19, 2018

      Kinh chao Chee, Thank you very much for choosing our Norfolk hotel and sharing your positive review on Agoda. We are delighted to read that you had really enjoyed our experience including fabulous people and location location location. Wishing you continued safe travels and look forward to welcoming you back soon On behalf of our Norfolk Hotel Team

      Responded July 06, 2018
      Norfolk Hotel Saigon
      9.6
      Exceptional
      Chee from Hong Kong
      Family with young children
      Stayed 3 nights in June 2018

      Great Location, Big Room and Comfortable.”

      The hotel is situated at the perfect location between all city attractions. It is within short walking distance to the infamous rude, overpriced Ben Thanh Market, the Post Office, Saigon Square and more. Love the friendly, caring, sincere and top service hotel staffs who spoke great English and offered great help during our stay. Very dedicated!

      Reviewed June 19, 2018

      Kinh chao Chee, Thank you very much for choosing our Norfolk hotel and sharing your positive review on Agoda. We are delighted to read that you had really enjoyed our experience including fabulous people and central location. Wishing you continued safe travels and look forward to welcoming you back on your next trip On behalf of our Norfolk Hotel Team

      Responded July 11, 2018
      Norfolk Hotel Saigon
      9.6
      Exceptional
      Chee from Hong Kong
      Family with young children
      Premier Room with Terrace
      Stayed 4 nights in June 2018

      Great Comfort Stay. Super location. Will come back here again!”

      The hotel is situated at the perfect location between all city attractions. It is within short walking distance to the infamous rude, overpriced Ben Thanh Market, the Post Office, Saigon Square and more. Love the friendly, caring, sincere and top service hotel staffs who spoke great English and offered great help during our stay. Very dedicated!

      Reviewed June 19, 2018

      Kinh chao Chee, Thank you very much for choosing our Norfolk hotel and sharing your positive review on Agoda. We are delighted to read that you had really enjoyed our experience including fabulous people and location location location. Wishing you continued safe travels and look forward to welcoming you back soon On behalf of our Norfolk Hotel Team

      Responded July 06, 2018
      Norfolk Hotel Saigon
      9.6
      Exceptional
      Chee from Hong Kong
      Family with young children
      Stayed 1 night in June 2018

      Great location, great staffs”

      The hotel is situated at the perfect location between all city attractions. It is within short walking distance to the infamous rude, overpriced Ben Thanh Market, the Post Office, Saigon Square and more. Love the friendly, caring, sincere and top service hotel staffs who spoke great English and offered great help during our stay. Very dedicated!

      Reviewed June 19, 2018

      Kinh chao Chee, Thank you very much for choosing our Norfolk hotel and sharing your positive review on Agoda. We are delighted to read that you had really enjoyed our experience including fabulous people and location location location. Wishing you continued safe travels and look forward to welcoming you back soon On behalf of our Norfolk Hotel Team

      Responded July 06, 2018
      Norfolk Hotel Saigon
      10.0
      Exceptional
      Danny from United States
      Solo traveler
      Stayed 4 nights in May 2018

      Great hotel at a great location ”

      This is my second time staying at this hotel and I liked it a lot! The hotel is in downtown area and is walking distance to the main market and eateries. I was given a room with a balcony and I absolutely loved it. The room was really nice, spacious, well cleaned with minimal decoration. Bathroom was well stocked with amenities and cleaned every day. The staff were very courteous, especially the Front Office staff and Concierge were very welcoming, attentive, and very efficient! I think the price is well worth it for such an accommodation. I would definitely stay here again when my travel brings me back here.

      Reviewed May 31, 2018

      Kinh chao Danny, Thank you very much for returning to Norfolk hotel and sharing your positive review on Agoda. We are delighted to read that you really enjoyed our experience including our fabulous people and location location location. Wishing you continued safe travels and we look forward to welcoming you back soon On behalf of our Norfolk Hotel Team Luan Nguyen

      Responded June 19, 2018
      Norfolk Hotel Saigon
      8.8
      Excellent
      Chloe from Malaysia
      Business traveler
      Deluxe Room
      Stayed 1 night in May 2018

      Beware of the policy”

      So my room was “broken into” when I was out for dinner (7pm) just because of their new “turndown policy” (not sure if I heard it correctly) which enables their housekeeping to enter your room at evening to turn down lights or keep extra pillow. I understand this is part of the environmental-friendly activity but having someone to go into your room at evening time might not be the best option. As a frequent traveler, I always hang “do not disturb” card outside my room whenever I go out and lock my luggage in the morning for housekeeping but only this time as it was already 7pm and I will only go out for 1 hour. Turns out, somebody entered my room with my luggage bag and laptop opened just to turn off the light and keep extra pillows. Honestly speaking this action has made me feel extremely insecure in a foreign country. Besides, shower experience is also terrible with broken shower head (end up I just unscrew the shower head for steady flow of water) and bath tub is too high for landing. Afterall, they have extremely friendly staffs which willing to assist u in anything so I believe proper maintainance will keep u long way since you’ve already done the hardest part (service) well.

      Reviewed May 24, 2018

      Kinh chao Chloe, Thank you for sharing your constructive feedback following your recent stay with us. We are always looking for ways to enhance our guest experience, and are looking your specific area of comment. We have 2 times for room refreshing per day: Make up at the morning and turn-down service at late afternoon except rooms with "Do not Disturb signboard" Wishing you continued safe travel and look forward to welcoming you back soon On behalf of Norfolk Hotel team Luan Nguyen

      Responded May 30, 2018
      Norfolk Hotel Saigon
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      |Excellent 8.3
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      • Excellent location
      • Ho Chi Minh Square