Novotel Suva Lami Bay
Novotel Suva Lami Bay
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Standard King with Bay View Novotel Suva Lami Bay
Standard King with Bay View
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Lobby Novotel Suva Lami Bay
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Interior view Novotel Suva Lami Bay
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Interior view Novotel Suva Lami Bay
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Location
Excellent
8.0
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Novotel Suva Lami Bay

Excellent location
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Very good
From 152 reviewsSee what guests said
7.9
Recommended by 84% of guests
  • Airport transfer

  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

Room choices
8.2
Excellent
Room comfort & quality
Executive Room with 2 Queen Beds
Executive Room with 2 Queen Beds
...
  • Ocean view
  • 32 m²/344 ft²
  • 2 queen beds or 1 king bed
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Superior Room with garden view
Superior Room with garden view
...
  • Garden view
  • 32 m²/344 ft²
  • 1 single bed and 1 double b...
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Deluxe Room Ocean View
Deluxe Room Ocean View
...
  • Ocean view
  • 32 m²/344 ft²
  • 1 king bed
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Standard King with Bay View
Standard King with Bay View
...
  • Ocean view
  • 20 m²/215 ft²
  • 1 king bed
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Double and Single
Double and Single
...
  • Ocean view
  • 32 m²/344 ft²
  • 1 single bed and 1 double b...
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Superior Room - 3 persons
Superior Room - 3 persons
...
  • Ocean view
  • 25 m²/269 ft²
  • 1 single bed and 1 double b...
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Guestroom
Guestroom
...
  • Shower and bathtub
  • Balcony/terrace
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More about Novotel Suva Lami Bay

More about Novotel Suva Lami Bay

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Real reviews from real guests

Agoda Reviews (152)Booking.com Reviews (488)
7.9
Very good
Cleanliness8.0
Facilities7.6
Location8.0
Room comfort and quality8.2
Service8.3
Value for money7.8
Provided by verified guests of Agoda
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Double and Single
Superior Room with garden view
Standard King with Bay View
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8.8
Christine from United States
Couple
Deluxe Room Ocean View
Stayed 1 night in April 2018
Excellent”
Great alternative to staying in Suva, Lami Bay is quiet and only a 10 minute drive out of downtown.
Reviewed May 27, 2018
Bula Christine, Thanks for your review and nice comments. We are very blessed to have such a lovely location at Lami yet so close to Suva. Please come again. Kind regards Tim Dearsley General Manager
Responded May 28, 2018
Novotel Suva Lami Bay
9.6
Ist from New Zealand
Family with young children
Superior Room - 3 persons
Stayed 1 night in April 2018
Exceptional”
We stayed there in April for 5 nights. Was very well informed about about the cyclone that struck Fiji with plenty of notices and information given to the guests. We felt safe and well informed. The staff were also very pleasing to approach and happy to help. Enjoyed our stay.
Reviewed May 25, 2018
Dear Reviewer, Thanks so much for your review and for your very nice comments. We do try to make sure that our guests are well informed of any outside influences or issues and it is really great to see that you appreciated it. Fortunately the Cyclone did not reach close to Suva but it is always best to be prepared! We do hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
4.8
Dr from Fiji
Business traveler
Deluxe Room Ocean View
Stayed 1 night in April 2018
Acceptable”
Bathroom has mould in the shower tile grout. Water, due to poor design, leaks from the shower to the bathroom floor. Repairs in bathroom-bad workmanship. Noisy room from the cars on the road. Mattress needs replacing. But to pay $7for one 300ml of 7UP is disgusting.
Reviewed April 21, 2018
Bula Reviewer, Thanks for posting your review and I unreservedly apologise for the condition of the shower and bathroom. There is no excuse and I have immediately arranged for these issues to be rectified. I thank you for bringing them to my attention so we can deal with them. I will also look at our pricing in the restaurant for 7 Up. We do hope to see you back again in the future so that we can show you a better experience. Vinaka and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
8.8
Petrus from Netherlands
Couple
Superior Room with garden view
Stayed 5 nights in September 2017
Bussiness hotel”
For us it was somehow disappointing that it was a bussiness hotel. There was no entertainment like many other hotels. Location and views on one hand are wonderful but it has no beach to step into the ocean. Within short distance of Suva and there is a possibility in the hotel to book several trips. This guy even organized a trip for (that was not in the book) to Natalei to swim with the Dolphins. There was a little problem in Natalei because the two of us went onto the ocean in a boat with only one captain (no other staff) and when I went into the water there appeared to be no stairs to climb onboard again. Not real handy! The hotel had a nice massage and beautysalon. Good food, good rooms.
Reviewed April 04, 2018
Bula Petrus, Thanks for your review and I was thrilled to see that you enjoyed your stay and in particular the rooms and the food. I was also pleased to see that you loved our location right on the water at the beautiful Lami Bay, a short distance from Suva city. Even though we are located right on the water there is not a beach for swimming. However our guests do enjoy swimming in our pool. I was also pleased to see that you did book some sightseeing trips. I will pass on your comments about the dolphin swimming excursion to request some improvements. I will also pass on your nice comments about our spa (massage & beauty salon). We hope that you enjoyed the rest of your trip to Fiji and hope to see you again in the future. Vinaka and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
9.2
Usha from Australia
Solo traveler
Deluxe Room Ocean View
Stayed 12 nights in November 2017
Very helpful staff. Meals were freshly cooked which i enjoyed.safe catching taxis to suva from there”
Room was not cleaned on first arrival...location is great.no bin bags available.room not cleaned on time ..late afternoon and that was too late.door access kept on failing.had to go down twice at most times to ask reception to unlock my door for access key to work.i may not book novetel lami again ..reason i asked for ground floor due to health reasons and no one responded to my request and had first floor instead.room not clean enough..like tanoa suva is.did not enjoy tv programmes...only tv 1 was good.tanoa has better selections.had ants in the room.locker was so hard to access.its placed at bottem of drawers .i prefer tanoa hotel from now on.staff at novetel are very friendly and food is good.
Reviewed December 10, 2017
Bula Usha, Thank you for posting your review and I was really pleased to see that you liked our location, food and that the staff were very friendly. We obviously got many things wrong during your stay and for this I apologise. I have taken your comments very seriously and promise that I will do my very best to make the improvements. I would welcome the chance to meet with you when you next come to Suva and to ensure that you do really enjoy your stay. Vinaka and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
8.8
Ranit from Australia
Couple
Superior Room - 3 persons
Stayed 3 nights in August 2017
Excellent”
Recommend ocean view. Breakfast was standard fare but nothing to complain about. Good value for money but is a 15 minute drive from city centre.
Reviewed August 10, 2017
Bula Ranit, Thank you for posting your review and we were really thrilled to see that you really enjoyed our beautiful sea front location at Lami Bay. As you point out, we are located 1 short 15 minute drive from the centre of Suva but a taxi ride is only F$10 and we also offer a shuttle service twice a day on week days. This is free. Many of our guests love the fact that they can spend the day in the hustle and bustle of Suva and then come back to Lami Bay and relax at the hotel. Once again many thanks and we do hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
7.2
MAYUR from India
Business traveler
Superior Room with garden view
Stayed 3 nights in July 2017
Nice place for holidays”
Good location if you are on holidays not so if you are on business trip very far frtoo m CBD. Hotel needs more better house keeping pillows and mattresses are old and not comfortable
Reviewed July 16, 2017
Bula Mayur, Thank you for posting your review and I was pleased to see that you liked our location from a holiday point of view. We have many business guests who like the hotel location being only 15 minutes from the centre of Suva and a taxi only costs F$10. We also have a daily shutlle that takes guests into Suva twice a day. Many guests comment that after a hard day of business in Suva it is wonderful to come back to Lami and relax in our wonderful location right on the water. I have noted your comments about Housekeeping and will take this up with the department to ensure better service for our future guests. Thanks again and we hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
10.0
Rajeev from Fiji
Couple
Deluxe Room Ocean View
Stayed 1 night in March 2017
In my Top 3 list for Fiji Hotels”
Amazing rooms!!!
Reviewed July 11, 2017
Bula Rajeev, Thank you for posting your awesome review. It is really great to receive such positive feedback. We do try our very best to look after our guests with friendly and efficient service. We are blessed to be at such a beautiful location as Lami Bay and still be only a few minutes drive from the hustle and bustle of Suva. We do hope to see you again in the future. Vinaka and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
7.2
Linda from China
Family with young children
Deluxe Room Ocean View
Stayed 5 nights in June 2017
hotel is within 10 min to Suva but is right on the water you can see brightly colored fish and enjoy”
Slow wait staff but very nice. Internet even slower. Would rent a car if coming here.
Reviewed June 29, 2017
Bula LInda, Thanks for staying with us and for posting your review. I was pleased to see that you found our staff friendly even if they were a little slow. We do pride ourselves on having friendly staff which is the Fijian way and we are working on the efficiency. Being 10 - 15 minutes from the city you can always rent a car as you say or take our free shuttle into and out of the city (operates twice a day). Alternatively a taxi ride is only F$10. Thanks again and we trust that you enjoyed the remainder of your visit to Fiji. Vinaka and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
6.0
brendan from Fiji
Family with teens
Superior Room with garden view
Stayed 2 nights in May 2017
nice hotel”
large room, good breakfast,will stay again
Reviewed May 28, 2017
Bula Brendan, Thank you for posting your review and I was really pleased to see that you enjoyed your stay. We do get excellent comments about our breakfast and especially because the restaurant is located right beside the bay. We look forward to seeing you back again to the beautiful Lami Bay and assure you of a very warm welcome. Vinaka and kind regards Tim Dearsley General Manager
Responded May 29, 2017
Novotel Suva Lami Bay
7.2
Barbara from New Zealand
Couple
Superior Room with garden view
Stayed 3 nights in May 2017
An okay hotel”
Staff were friendly and the food was good. We were there when the Chiefs were staying there and the hotel seemed to run out of towels. I think that the Chiefs rugby team were given more attention than the other guests. We asked on four occasions for towels before they came to the room. The room wasn't made ready each day until about 4 p.m. even though we had the 'make up now' card on the door. The bathroom needed hooks behind the door for clothing. The shower leaked out onto the floor. Milk seemed to be rationed and we had a miserable amount in our room. When I asked for some more, the packet was a month over the recommended date. The hotel at Lami Bay was a way from the city and taxis were about $10Fijian each time we went out. The bus was about 1.20 but crowded with three people to a seat.
Reviewed May 22, 2017
Bula Barbara, Thank you for your review and I was really pleased to see that you enjoyed our food and found the staff friendly. We were running at extremely high occupancy during that week and I apologise if your room wasn't serviced till late afternoon. We have had issues with our washing and dryer machines and fortunately the parts from overseas have now arrived in Fiji so the issue of a lack of towels will be alleviated. We did enjoy having the Chiefs Rugby team staying but we aspire to treat all of our guests equally - I am sorry if you didn't get that feeling. Our location at the beautiful Lami Bay is indeed a $10 taxi ride from the city and one of our main selling points is that our guests can enjoy our beautiful surroundings after having had a busy day in the very busy Fijian Capital city of Suva. We do hope to see you back here again and trust that you enjoyed the remainder of your visit to Fiji. Vinaka and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
9.6
Kalam from New Zealand
Family with young children
Superior Room with garden view
Stayed 2 nights in April 2017
Very friendly and helpful staff. ”
We had booked a room with a double and a single bed but had 3 grandkids. Without asking staff brought in an additional single bed without any extra costs. Unlike most hotels no extra charges also for kids at breakfast times. Enjoyed our stay and would definitely return and recommend to others.
Reviewed May 04, 2017
Bula Kalam, Thank you for posting your review and I was thrilled to see that you enjoyed your stay. I am proud of the staff and they do try their best to be friendly and helpful. It is really nice to see that this is appreciated by our guests! We do allow up to 2 children staying in the same room as their parents to have breakfast free as long as the parents are also having breakfast. I was pleased to see that you liked this feature of our service. We do hope to see you back again at beautiful Lami Bay and assure you of a very warm welcome. Vinaka and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
7.6
Eugene from New Zealand
Group
Deluxe Room Ocean View
Stayed 1 night in February 2017
Great view.”
Great view over water. Rooms and beds very good. 2 rooms out of 4 booked had no bath mats or bottled water. Asked at reception and was told to go and ask staff that were about 100 metres down corridor. Finally advised housekeeping but on late return to room had bath mat but no bottled water. Staff were pleasant but need more knowledge/action on guests needs.
Reviewed February 20, 2017
Bula Eugene, Many thanks for posting your review and we were thrilled to see that you liked our wonderful views over the beautiful Lami Bay. I was also pleased that you liked the rooms and beds. I was disappointed to note that you didn't get the kind of response from our team that you should have when you asked our staff. I apologise for that and have spoken to the staff to remind them of this. We do hope to see you back again in the future and thank you again for your review. Kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
10.0
Maria from New Zealand
Couple
Deluxe Room Ocean View
Stayed 2 nights in January 2017
Beautiful view ”
Beautiful view
Reviewed February 07, 2017
Bula Maria, Thank you for your comments and I am sorry for the slow response. I was thrilled to see that you enjoyed your stay and particularly the views. We are very fortunate to have such a wonderful location right beside the beautiful Lami Bay. We hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager
Responded April 19, 2017
Novotel Suva Lami Bay
6.0
Daniel from New Zealand
Solo traveler
Superior Room with garden view
Stayed 2 nights in January 2017
Great location but poor service ”
Great location good atmosphere. But service is really bad.room has insects and mosquitoes.
Reviewed January 24, 2017
Bula Daniel, Thank you for your comments and I was pleased to see that you liked our location. I note your comments about the service and this is disappointing as our staff do have natural Fijian friendliness and we do train them to look after our guests. This is a timely reminder that we must always be vigilant in the service area. I am sorry that you had insects in your room. We could have sprayed for this if reported. Again a timely reminder that our staff need to also look for this when servicing the room. Thanks again and kind regards Tim Dearsley General Manager
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Novotel Suva Lami Bay
8.4
Lyndon from Australia
Solo traveler
Superior Room with garden view
Stayed 5 nights in January 2017
Decent”
The breakfast was good and the pool and view from the bar is awesome. The room that I got was good. Clean and everything in working order. The only problem I had was with the shower head hanging loose in the bathroom.
Reviewed January 19, 2017
Bula Lyndon, Thank you for your comments and I am sorry for the slow response. I was really pleased to see that you really enjoyed your stay - particularly the views! We are blessed to have such a wonderful location right on Lami Bay. I am sorry that you had an issue with the shower and we most certainly could have fixed that on the spot had you reported it. However, it is also a timely reminder to our staff to look for things like that when cleaning the rooms. Thanks once again and we do hope to see you back here again in the future. Vinaka Tim Dearsley General Manager
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Novotel Suva Lami Bay
8.4
Shaheen from Fiji
Business traveler
Superior Room with garden view
Stayed 7 nights in January 2017
Very nice n relaxing”
Everything was just right
Reviewed January 13, 2017
Bula Shaheen, Thank you for your comments and I am sorry for the slow response. I was really pleased to see that you enjoyed your stay and we hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager
Responded April 19, 2017
Novotel Suva Lami Bay
4.4
ibrahim from Australia
Family with teens
Executive Room with 2 Queen Beds
Stayed 2 nights in November 2016
Dirty, staff to busy relaxing and talking to each other ”
Novotel should close it down
Reviewed December 03, 2016
9.2
Ashley from Australia
Couple
Superior Room with garden view
Stayed 1 night in November 2016
Location and professionalism make this great”
Great location, perfect view onto Lami Bay. Room wasn't massive but manageable and newly appointed. Staff were very courteous and friendly but didn't bring extra firm pillows or towels as requested when stayed which was a little disappointing, along with the pool not looking out to the Bay if I'm being really picky. Would recommend and would return to stay
Reviewed December 03, 2016
2.8
Ian from Australia
Business traveler
Deluxe Room Ocean View
Stayed 3 nights in November 2016
Don't stay here”
Beautiful views subsumed by poor food taste, quantity and service. My room was not cleaned until after the first night until 4.30pm and then only dropped off some towels. Asked for a taxi for an early morning departure on the last day. No order was made. Supposed to be a 4-star stay. I'd give half a star.
Reviewed December 01, 2016
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