Novotel Sydney Central
Novotel Sydney Central
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"Breakfast can make your own fruit juice, delicious cuisine"

Prayitno R.

13 May 2018

Superior Room 2 Queen Beds - Balcony Novotel Sydney Central
Superior Room 2 Queen Beds - Balcony
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Interior view Novotel Sydney Central
Interior view
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Interior view Novotel Sydney Central
Interior view
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Swimming pool Novotel Sydney Central
Swimming pool
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Excellent
Location
8.7
See all 64 photos Novotel Sydney Central
See all 64 photos
Removed from saved list
2016

Novotel Sydney Central

Excellent location
Stay in the heart of Sydney - See what's nearby
Have a question for Novotel Sydney Central?
Excellent
From 383 reviewsSee what guests said
8.0
Recommended by 95% of guests
Value for money7.7
Distance to city center1.1 Km
Location rating8.7
Nearest airportSydney (Kingsford Smith) Airport (SYD)
Distance to airport6.9 km
Has restaurantYes
  • 390 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
8.0
Very good
Room comfort & quality
Standard Queen Bed
Standard Queen Bed
...
  • City view
  • 33 m²/355 ft²
  • 2 queen beds
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Executive King Room
Executive King Room
...
  • City view
  • 33 m²/355 ft²
  • 1 king bed
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Superior King with Balcony
Superior King with Balcony
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Superior Twin Room (3 persons)
Superior Twin Room (3 persons)
...
  • 31 m²/334 ft²
  • Shower and bathtub
  • 2 king beds
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Executive 2 Queen Beds
Executive 2 Queen Beds
...
  • City view
  • 35 m²/377 ft²
  • 2 queen beds
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Superior Twin Room (2 Persons)
Superior Twin Room (2 Persons)
...
  • 33 m²/355 ft²
  • Shower and bathtub
  • 2 king beds
Enter dates to see prices
Superior Twin Room (4 Persons)
Superior Twin Room (4 Persons)
...
  • 31 m²/334 ft²
  • Shower and bathtub
  • 2 king beds
Enter dates to see prices
Superior Room 2 Queen Beds
Superior Room 2 Queen Beds
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 queen beds
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Standard Room 1 King Bed
Standard Room 1 King Bed
...
  • City view
  • 33 m²/355 ft²
  • 1 king bed
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Standard Room - Restricted Check-in from 8:30 PM
Standard Room - Restricted Check-in from 8:30 PM
...
  • City view
  • 33 m²/355 ft²
  • 1 king bed
Enter dates to see prices
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More about Novotel Sydney Central

More about Novotel Sydney Central

"The location is very good, convenient."

Reviewed 21 September 2017

MAY from Malaysia

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Field House Restaurant and Bar
20 m Australian, International
Charlie Lovett
130 m Australian, Cafe
Four Elements Restaurant & Bar
210 m Australian, Gluten Free
Asian cuisine
Asian cuisine
Menya Noodle Bar
90 m Asian, Japanese
Chinese Noodle Restaurant
90 m Asian, Chinese
Daruma Japanese Restaurant
90 m Asian, Japanese, Sushi
Cafe
Cafe
Oliver Brown Belgian Chocolate Cafe
70 m Cafe
Food World Lounge
130 m Cafe
Chambers Fine Coffee
170 m Cafe

What they offer

"The hotel staff very helpful and friendly."

MAY from Malaysia

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (383)Booking.com Reviews (1448)
8.0
Cleanliness8.2
Facilities7.9
Location8.7
Room comfort and quality8.0
Service8.0
Value for money7.7
Provided by verified guests of Agoda
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Showing 319 verified guest comments
12345
7.6
Very good
Max from Thailand
Solo traveler
Standard Queen Bed
Stayed 3 nights in September 2018
Rooms very clean. Good Breakfast Excellent staff”
Pros When arriving for breakfast you are asked if you would like a Barista Coffee and how would you like your eggs cooked. Fruit available at Front Desk.
Reviewed September 15, 2018
9.2
Exceptional
John from Australia
Family with young children
Executive 2 Queen Beds
Stayed 1 night in September 2018
Nice rooms and comfortable ”
Close to major part of Sydney and rail services.
Reviewed September 12, 2018
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
9.2
Exceptional
Shim from Singapore
Family with young children
Superior King with Balcony
Stayed 4 nights in August 2018
comfortable and Great stay!”
walking distance to big bus hoponoff... central stattion was also quite near .. ar 5 to 8 mins.. nearby some asian eateries.. hotel staff and housekeeping was friendly, accomodating as i requested for an hr later cgeck out time. life aint easy when u have 2 young ones and preg along.. will consider to stay here again if i come to sydney again..
Reviewed August 11, 2018
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
10.0
Exceptional
Prayitno from Indonesia
Couple
Standard Queen Bed
Stayed 3 nights in May 2018
Like at Home”
Everything is good, we feel like at home. The location is very close to hay market, china town, close to darling harbor. Breakfast can make your own fruit juice, delicious cuisine
Reviewed May 13, 2018
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
9.6
Exceptional
Kerry from Australia
Family with young children
Standard Queen Bed
Stayed 1 night in January 2018
Great location ”
Close to china town
Reviewed January 06, 2018
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
8.0
Excellent
Aishath from Maldives
Family with young children
Standard Queen Bed
Stayed 6 nights in December 2017
Very good”
Friendly staff, clean and comfortable room
Reviewed December 24, 2017
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
8.0
Excellent
Kee from Malaysia
Family with young children
Standard Queen Bed
Stayed 2 nights in August 2017
Very good”
The location is good with eatery, supermarket and shopping places nearby. The hotel restaurant itself serve good food. Very nice hotel.
Reviewed December 21, 2017
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
2.0
Yanyan from China
Family with young children
Standard Queen Bed
Stayed 5 nights in October 2017
Poor Service”
Really disappointing living experiences. 1. No toothbrushes!! After arriving at 10 pm, we found there is no toothbrushes in the room. Confirmed with both reception and room service, they said toothbrushes have been used up! So we have to buy toothbrushes after arriving the hotel. 2. Poor handling on customer feedback. After I wrote the mail to report the issue just to avoid similar things not happening to the other gusts, they apologized but replied that they provided toothbrushed for 24 hours! They even didn't like to spend some time to check with their staff at that night! After I replied again on the issue, they replied with suggestion of uograding my breakfast or car parking, etc. This is already the 3rd day of my living. They have no words regarding their willingness to avoid these issues happening again I am really disappointed on the attitude and will not live in any Novotel again!
Reviewed November 04, 2017
Hi Yanyan, My sincere apologies for the issues you faced during your stay. I was shocked to hear that you had so much trouble getting a toothbrush late at night. We pride ourselves on always providing our guests with excellent service and I am very disappointed that we have fallen short n this occasion. Please rest assured that I have personally followed up with the team and put in place a procedure to ensure we always have toothbrushes available for our guests. Once again my sincere apologies regarding your experience if you wish to discuss your feedback with me please feel free to contact me at the hotel. Regards Liam Front Office Manager
Responded November 27, 2017
Novotel Sydney Central
8.0
Excellent
MAY from Malaysia
Business traveler
Standard Queen Bed
Stayed 1 night in September 2017
Good location, and clean”
The hotel very near to the statation, even by tram. You also can walk to the fish market if you don't want ride the tram. The hotel staff very helpful and friendly.
Reviewed November 02, 2017
Hi May, Thank you for the review of the hotel! It's absolutely terrific to see that you enjoyed your stay and found our location convenient. We're also happy to hear that our staff are friendly and helpful. Thanks again and hope to have you back soon, Brian Assistant Front Office Manager
Responded November 03, 2017
Novotel Sydney Central
10.0
Exceptional
Ken from Australia
Couple
Standard Room - Restricted Check-in from 8:30 PM
Stayed 1 night in October 2017
All good”
Personal attention
Reviewed October 25, 2017
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
10.0
Exceptional
MAY from Malaysia
Family with teens
Standard Queen Bed
Stayed 3 nights in September 2017
Clean and comfortable ”
The location is very good, convenient. Even train, light tram or bus.
Reviewed September 21, 2017
Hi there May, Thank you for the wonderful feedback regarding your stay. We're very happy to read your review and look forward to welcoming you back in the future. Thanks again, Brian Assistant Front Office Manager
Responded September 24, 2017
Novotel Sydney Central
9.2
Exceptional
Lesley from Australia
Solo traveler
Standard Room 1 King Bed
Stayed 1 night in August 2017
Exceptional”
I was staying here alone after a medical procedure. On arrival, the ladies on reception couldn't have been more accommodating and made me feel instantly at ease. They even suggested that I could change room if I needed a disabled access bath which was a nice touch. The porter was helpful and carried my bag up to the room. The actual room was very quiet as requested. It was big and welcoming.A couple of things let it down though, the bedside lamp was ripped and it could have done with a touch of paint in some areas but generally a very comfy bed and lovely room aside from this. I went for breakfast around 9.30 am the following morning and it was mayhem. In all fairness, some residents were storming through and pushing in front of me to get through to the buffet blatantly Ignoring a sign to wait to be seated which was no fault of the staff! There were dirty tables and it was chaos, very overcrowded. There was a big wait for coffee and no order so I had to sit at a dirty table. The actual breakfast was very nice however. I didn't stay long as it was rather stressful! I since found out from the porter that many airline staff had missed their flights from Sydney due to weather cancellations so I think it was simply a case of too many people in the breakfast area at once and this put pressure on the waiters/waitresses who were trying to do a good job. My partner requested that reception check on me when he left the evening before and they called me straight away to remind me that they were there 24/7 should I need anything which I truly appreciated. All in all, I think this hotel is in a great location, good size rooms, very helpful staff and I would definitely recommend and would stay again. Many thanks, Lesley.
Reviewed August 20, 2017
Hi Lesley, Wow! Thank you very much for sharing your experience with us. You're kind words and positive attitude is definitely welcomed and it's great to see that we took such care of you. Thank you for understanding the chaotic time we had with the disrupted flights and I apologise that it took away from your breakfast experience. It's very pleasing to know that you were well rested, especially after your medical procedure. We all wish you a quick recovery and look forward to welcoming you back in the near future. Thanks again, Brian - Assistant Front Office Manager
Responded August 25, 2017
Novotel Sydney Central
7.2
Very good
Kathy from Hong Kong
Group
Superior Room 2 Queen Beds
Stayed 3 nights in August 2017
Very good”
The hotel is conveniently located, and clean. Being a member of this hotel group, you can enjoy great discounts on car-parking next to it.
Reviewed August 08, 2017
Hi Kathy, Thank you for the lovely comments of the hotel. It's great to see that being a loyalty member is certainly benefiting you. Thanks again for your loyalty and choosing to stay with Novotel Sydney Central, a property of Accorhotels. Kind Regards, Brian - Assistant Front Office Manager
Responded August 25, 2017
Novotel Sydney Central
9.2
Exceptional
HERU from Indonesia
Family with young children
Standard Queen Bed
Stayed 2 nights in July 2017
2 queen beds are perfect for family”
Room was big enough for us, two queen beds in room was great, room was clean and all staff are friendly. Location is near woolworths supermarket and eatery. Will stay here again for sure
Reviewed July 11, 2017
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
7.2
Very good
Affendi from Indonesia
Group
Standard Queen Bed
Stayed 1 night in April 2017
Location ”
I like this hotel location which is in chinatown , near supermarket and restaurants.
Reviewed May 31, 2017
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
4.4
Margaret from Australia
Couple
Standard Room 1 King Bed
Stayed 3 nights in April 2017
Acceptable”
Very overpriced for dated room with moderate comfort. No free WiFi nor a bottle of water with the room unless you are a member. Save money and stay somewhere else.
Reviewed April 16, 2017
Thank you for your recent stay with us as well as this feedback. We apologize for the issues you have mentioned. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
8.8
Excellent
jodi from Australia
Business traveler
Standard Room 1 King Bed
Stayed 1 night in November 2016
repeat guest”
I am always happy to stay here, great location, staff are lovely and rooms and modern, clean and comfortable
Reviewed March 21, 2017
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
6.4
Good
Lay from Singapore
Family with teens
Standard Queen Bed
Stayed 4 nights in September 2016
Great stay”
convenient location
Reviewed December 29, 2016
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
8.0
Excellent
JIA from China
Business traveler
Executive 2 Queen Beds
Stayed 2 nights in April 2016
good place for business”
very good value for money stay.
Reviewed November 04, 2016
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
7.2
Very good
Jeffrey from Indonesia
Couple
Standard Room 1 King Bed
Stayed 1 night in September 2016
Good value for money”
A bit of mix up in the payment since i got charged twice, but the receptionist was very helpful when i told them the next day and i got my money back..
Reviewed October 23, 2016
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
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