Oaks Shores Hotel
Oaks Shores Hotel
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"Enjoyed my stay; staff very friendly and the views are amazi..."

Kathy

09 February 2016

Hotel Room Oaks Shores Hotel
Hotel Room
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Lobby Oaks Shores Hotel
Lobby
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Exterior view Oaks Shores Hotel
Exterior view
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Exterior view Oaks Shores Hotel
Exterior view
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Excellent
Location
8.2
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Oaks Shores Hotel

Excellent location
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Excellent
From 312 reviewsSee what guests said
8.0
Value for money8.0
Location rating8.2
Nearest airportQueenstown Airport (ZQN)
Distance to airport4.3 km
Has restaurantYes
  • Sauna

  • Bar

  • Fitness center

  • Laundry service

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked 13 hours ago
Three-Bedroom Apartment with Lake View - Unserviced
Three-Bedroom Apartment with Lake View - Unserviced
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  • 117 m²/1259 ft²
  • Shower and bathtub
  • 3 super king beds
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2 Bedroom
2 Bedroom
...
  • Courtyard view
  • 94 m²/1012 ft²
  • 2 single beds and 1 king be...
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4 Bedroom Superior
4 Bedroom Superior
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  • Lake view
  • 85 m²/915 ft²
  • 2 single beds and 3 king be...
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3 Bedroom Deluxe
3 Bedroom Deluxe
...
  • Lake view
  • 117 m²/1259 ft²
  • 1 queen bed
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2 Bedroom Lake View
2 Bedroom Lake View
...
  • Lake view
  • 94 m²/1012 ft²
  • 1 queen bed
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1 Bedroom Lake View
1 Bedroom Lake View
...
  • Lake view
  • 45 m²/484 ft²
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Two-Bedroom Apartment with Lake View - Unserviced
Two-Bedroom Apartment with Lake View - Unserviced
...
  • 94 m²/1012 ft²
  • Shower and bathtub
  • 2 single beds and 1 super k...
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Hotel Room
Hotel Room
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  • 23 m²/248 ft²
  • Non-smoking
  • 1 king bed
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Deluxe 2 Bedroom Apartment Lake View
Deluxe 2 Bedroom Apartment Lake View
...
  • Non-smoking
  • Shower
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Run of House 1 Bedroom Apartment Lake View SKI
Run of House 1 Bedroom Apartment Lake View SKI
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  • Non-smoking
  • Shower
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More about Oaks Shores Hotel

More about Oaks Shores Hotel

"Great hotel with great staff, great view of the mountains."

Reviewed 28 November 2016

Ben from Australia

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Large room with fireplace, very nice for family vacation"

Robert from Indonesia

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (312)Booking.com Reviews (594)
8.0
Cleanliness8.5
Facilities8.0
Location8.2
Room comfort and quality8.4
Service8.1
Value for money8.0
Provided by verified guests of Agoda
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Showing 268 verified guest comments
12345
9.6
Exceptional
John from Philippines
Family with young children
3 Bedroom Deluxe
Stayed 6 nights in July 2018
Couldn’t have been better”
No regrets in booking this hotel. We were taken cared of. Parking was NEVER a problem. Food was good and staff were polite. The rooms were amazing and the view was breath taking!
Reviewed July 08, 2018
3.6
Thanyaporn from Thailand
Group
2 Bedroom Lake View
Stayed 2 nights in November 2017
Bad facilities”
The room and view were nice. but not enough wifi provided
Reviewed June 30, 2018
6.8
Good
Jazvina from Malaysia
Couple
1 Bedroom Lake View
Stayed 2 nights in April 2018
Average hotel but good view”
We stayed in 1004 stunning view of the lake and very spacious room with a nice fire place. The beds were comfy and did manage to get a good night sleep. However for the size of the room please be advice the washroom and shower was very disappointing as bathroom was very small and no ventilator which was very annoying. They had 1 towel instead of 2 towels after housekeeping did our room, called the reception and was told "So do u need another towel?" Well if 2 people were staying, wouldn't be common sense for 2 towels? 🤦🏻‍♀️🤦🏻‍♀️ Apart from that issue please do not bother with having breakfast included as it's an utter disappointment as stayed 2 nights both days same breakkie soggy sausage, hash brown, baked beans, tomato based sauce thing, small dried up spring rolls and some weird yellow veggie fried and overcooked scrambled eggs. There is a coffee machine only has coffee and hot water, all other options were not functional.
Reviewed April 25, 2018
9.2
Exceptional
Napasorn from Thailand
Family with young children
3 Bedroom Deluxe
Stayed 1 night in April 2018
stunning view and comfortable staying”
The hotel makes my holiday!! Very reccomended
Reviewed April 21, 2018
10.0
Exceptional
Raquel from Philippines
Family with young children
2 Bedroom Lake View
Stayed 3 nights in May 2017
Exceptional”
Good location.
Reviewed January 31, 2018
2.8
Chor from Hong Kong
Couple
Hotel Room
Stayed 1 night in January 2018
Worst accommodation in New Zealand”
The room size is okay but it’s super stuffy with only a small balcony window for ventilation under like 28•C. No air-con is installed and the hotel cannot even provide a fan for better ventilation. I believe it would be better if the hotel can state clearly that there is no air-conditioning in the hotel description. Further, there is only 30 mins free WiFi provided for each room which is a very weird arrangement. Usually in case of limited free WiFi, the host would provide a limited number of data that you can consume during your whole stay instead of giving you 30 mins. I won’t recommend anyone to this “hotel”.
Reviewed January 25, 2018
10.0
Exceptional
noor from Malaysia
Group
Hotel Room
Stayed 1 night in December 2017
perfect”
clean room and friendly staff
Reviewed December 26, 2017
3.2
Christianne from New Zealand
Solo traveler
1 Bedroom Lake View
Stayed 2 nights in October 2017
Will not come back nor recommend ”
Easy check in though my early arrival request was not granted. Understood. Very spacious one bedroom apartment with all the essentials like kitchen and laundry but I didn't really used it but its nice to have those just in case. Comfy couches in the lounge with huge TV and a fire place, long dinner table facing the lake. Bed has its own room which has a view of the lake as well and bed was fantastic with electric blanket. The downside: The whole apartment is in need of spring cleaning all furnitures and surfaces are very dusty, my balcony had heaps of spider webs! that went to my friends clothes when she leaned on it while taking photos. I asked for firm pillows and been told that theres only one type of pillow in the place. (not everyone can sleep with soft pillows) so I placed a towel inside the pillowcase just to have a good sleep. By 3pm room was still not serviced knowing guests are starting to comeback by this time but then I didn't bother to call I was knackered so I placed a DND sign out by 430pm someone is knocking on the door and entered (Housekeeping) It pissed me off big time knowing that DND sign was out?! cant they read? I was sleeping! Staff are need of more training. No free wifi. Asked for late check out and still No. I only liked the lake view. Cleanliness and service is very poor.
Reviewed October 26, 2017
5.2
Wei from Singapore
Couple
Hotel Room
Stayed 1 night in October 2017
Expensive hotel but will not go again”
Given a small room which is part of the whole suite (of course the access to the suite is denied as the door is already locked by the hotel management). 2 defects were found in my room. 1) The bolt locking mechanism that lock the door to the balcony can be taken out easily from its key hole slot rendering the door not capable to be locked again. 2) Faulty cupboard door that house the fridge does not close properly as the alignment is out and one of the loose hinges is the cause. Both faults reported to the reception area and they taken note of it. Reason for reported these faults moments after check in is because the hotel is securing another NZD $75.00 for security bond despite fully paid for my stay. I worried they may just really charge me for these faults if I don't report to the reception. The only good thing about this hotel is that the bathroom and toilet tiles have pre-heated so one feel comfortable to step into the bathroom area although the weather is around 11 degrees Celsius. Will not stay there again as it is not worth the price for such a very small room.
Reviewed October 18, 2017
10.0
Exceptional
Chin from Hong Kong
Couple
Hotel Room
Stayed 2 nights in March 2014
miracle trip with this truely.heart service”
This is my wedding trip, although is 3 years ago, we still miss this hotel, place, service. We Love to stay here again and again. Thanks you so much. Let us spent a unforgettable wedding trip.
Reviewed September 07, 2017
8.0
Excellent
Celeste from Canada
Couple
Hotel Room
Stayed 3 nights in August 2017
Very good”
-The staff was very friendly and knowledgeable. -The food was delicious. -Location could have been better but if you don't mind a 30-35minute walk to the city centre than it's good. -The free shuttle was a bonus however it ran only every hour so if you missed it you had to wait around for another hour. -The view was stunning. -Free laundry services which was nice. Only 2 machines of each and they were in the car park which was an odd spot and very cold ( we went in the winter). -The room was clean but the shower leaked all over the floor. -The ceramic floor was heated which was nice to walk on in the middle of the night or after a shower.
Reviewed August 06, 2017
9.2
Exceptional
tony from New Zealand
Couple
1 Bedroom Lake View
Stayed 2 nights in July 2017
Exceptional”
very comfortable one bedroom appartment. Stunning views ,good restaurant and excellent staff .We will be back.
Reviewed July 11, 2017
8.0
Excellent
Brandon from Singapore
Family with young children
2 Bedroom Lake View
Stayed 3 nights in June 2017
Very good”
This was the 2nd time I stayed at this hotel, and it never failed me.. We will be back..
Reviewed July 05, 2017
6.8
Good
QILI from China
Solo traveler
Hotel Room
Stayed 3 nights in May 2017
Not bad”
Fantastic lake view 30 minutes walking distance to queenstown center, having shuttle bus No cooking facilities The bathroom was not cleaned thoroughly every day, rather not cleaned at all.
Reviewed June 06, 2017
10.0
Exceptional
Wade from Australia
Couple
1 Bedroom Lake View
Stayed 6 nights in April 2017
Absolutely unreal!”
This would have to be most likely the best accommodation I have ever stayed in. I have never had such a luxuriius and spacious apartment with excellent facilities with a view like no other. I couldn't express my recommendation!
Reviewed June 05, 2017
8.8
Excellent
Xinxin from China
Couple
2 Bedroom Lake View
Stayed 1 night in April 2017
Great for families; make sure to stay in lake-view suites”
Stayed in the lake-view two-bedroom suite. Spacious space, well-equipped kitchen, clean and comfortable. 180-degree-lake view is stunning. We took a tour in the hotel due to its confusing design, and found out that only lake-view suites are worth staying. Double or queen rooms don't have access to the view, and ALL OTHER GUESTS will walk pass your room door to access their rooms! Lake-side suites have all the privacy double/queen rooms don't have. There is no heating in the living area in the suites. Rooms are very warm and comfortable, though. Check in was too long, due to the confusing floor plan of the hotel. Staff have to explain to every guest how to get to their room which took forever. Should be better if there is a designated staff member to guide guests.
Reviewed April 27, 2017
7.6
Very good
Stephen from United States
Solo traveler
1 Bedroom Lake View
Stayed 1 night in April 2017
Very good”
Staff were most helpful and the location is very nice. On the other hand, room layout is not great, carpets and furniture are a bit worn and hot water is only just warm.
Reviewed April 27, 2017
8.8
Excellent
Susannah from Australia
Couple
Hotel Room
Stayed 2 nights in April 2017
Great customer service!”
We arrived late at night because our flight was delayed from Australia and when we arrived the staff were fantastic. In the morning the receptionist gave us plenty of places to go and see.. just perfect! Only downside was our room did smell like someone precious to us had been smoking in the room.
Reviewed April 09, 2017
8.4
Excellent
curtis from United States
Solo traveler
Hotel Room
Stayed 3 nights in March 2017
Excellent”
Special Thanks to Reception (Maria) who was very helpful with any requests Special thanks to Gaby in Restaurant/Dining/ Bar who was attentive and made great coffees. Other wait staff were also kind and helpful. Because of the number of Noisy Chinese Customers, it was often difficult to sleep (Room 505A). They are good people but lousy travelers when considering others. May I suggest you put a sign at the entrance of each Door for the rooms that Declares it a Quiet Zone and to please respect other guests. Make the sigh in English and Chinese. I observed noisy reception at check in and check out and the staff try many times to quiet the roar that filled the room. Also suggest a small convenience shop to buy small but important toiletries and Momentos. I think you would benefit from your remote location
Reviewed March 22, 2017
7.2
Very good
cheah from Malaysia
Group
2 Bedroom Lake View
Stayed 3 nights in March 2017
30min limit free Wi-Fi can be a no go for someone, about far from downtown but there is shuttle”
Like the lake view and the spacious room, but 30min limit free Wi-Fi is pain for traveller like me who plan on the go.
Reviewed March 15, 2017
12345
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