Oceanview Hotel & Residences
Oceanview Hotel & Residences
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"Good Location."

Ryan

16 March 2018

Standard - Guestroom Oceanview Hotel & Residences
Standard - Guestroom
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Lobby Oceanview Hotel & Residences
Lobby
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Lobby Oceanview Hotel & Residences
Lobby
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Interior view Oceanview Hotel & Residences
Interior view
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Very good
Location
7.5
See all 36 photos Oceanview Hotel & Residences
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Oceanview Hotel & Residences

Very good location
Stay in the heart of Guam
Very good
From 457 reviewsSee what guests said
7.3
Recommended by 84% of guests
Value for money7.7
Distance to city center1. Km
Location rating7.5
Nearest airportGuam International Airport (GUM) - Guam
Distance to airport4.2 km
Has restaurantYes
  • Airport transfer

  • 440 meters to the beach

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Last booked 12 hours ago
2 Bedroom Penthouse Suite
2 Bedroom Penthouse Suite
...
  • Ocean view
  • 179.03 m²/1927 ft²
  • 1 queen bed
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4 Bedroom Penthouse Suite
4 Bedroom Penthouse Suite
...
  • Ocean view
  • 129.51 m²/1394 ft²
  • 1 double bed
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Penthouse Apartment
Penthouse Apartment
...
  • 179 m²/1927 ft²
  • Shower and bathtub
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Penthouse Apartment
Penthouse Apartment
...
  • 129 m²/1389 ft²
  • Shower and bathtub
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2 Bedroom Condo
2 Bedroom Condo
...
  • City view
  • 94 m²/1012 ft²
  • 2 single beds or 1 double b...
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Standard
Standard
...
  • City view
  • 36 m²/388 ft²
  • 2 double beds
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Penthouse Studio
Penthouse Studio
...
  • Ocean view
  • 87.61 m²/943 ft²
  • 1 king bed
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Twin/Double Room
Twin/Double Room
...
  • Bathtub
  • Balcony/terrace
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Suite - Executive
Suite - Executive
...
  • Bathtub
  • Balcony/terrace
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Basic Single
Basic Single
...
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    More about Oceanview Hotel & Residences

    More about Oceanview Hotel & Residences

    "Staff are friendly and the location is perfect."

    Reviewed 01 May 2017

    Marcus from Japan

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    Business traveler

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Friendly staff and located downtown."

    Marcus from Japan

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    Business traveler
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (457)Booking.com Reviews (570)
    7.3
    Cleanliness7.1
    Facilities6.4
    Location7.5
    Room comfort and quality7.5
    Service7.5
    Value for money7.7
    Provided by verified guests of Agoda
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    Room type
    Standard
    2 Bedroom Condo
    Penthouse Studio
    2 Bedroom Penthouse Suite
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    Showing 379 verified guest comments
    12345
    8.0
    Excellent
    Yukihiro from Japan
    Family with young children
    Standard
    Stayed 3 nights in August 2018
    Thank you for your cooperation”
    I booked this hotel for 3days. It is convenient for travel. Thank you!!
    Reviewed August 19, 2018
    6.8
    Good
    Shumei from Taiwan
    Family with young children
    2 Bedroom Condo
    Stayed 14 nights in July 2018
    Good”
    Some of Kitchenwares in the room are worn. I have to buy new kitchenwares for cooking .
    Reviewed July 30, 2018
    Hafa Adai Shumei, Thank you so much for staying with us and for sharing your feedback on your recent stay in our hotel. Your comment is being forwarded to our Housekeeping Team for review and evaluation. We are looking forward in welcoming you back soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded August 09, 2018
    Oceanview Hotel & Residences
    7.6
    Very good
    Heintje from Philippines
    Family with young children
    2 Bedroom Condo
    Stayed 3 nights in March 2018
    Good and practical hotel”
    Pros- location, size Cons- not easy if no car as it's uphill climb
    Reviewed April 05, 2018
    Hafa Adai Heintje, Thank you so much for staying with us and for sharing your feedback on your recent stay in our hotel. We are looking forward in hosting you again soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded April 16, 2018
    Oceanview Hotel & Residences
    6.8
    Good
    Ryan from United States
    Business traveler
    Standard
    Stayed 2 nights in April 2017
    Good Location”
    Good Location. Recommend. Aloha from the 808 State...
    Reviewed March 16, 2018
    Hafa Adai Ryan, Thank you so much for staying with us and for sharing your feedback on your recent stay in our hotel. We are looking forward in welcoming you back soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded March 19, 2018
    Oceanview Hotel & Residences
    7.2
    Very good
    yuji from Japan
    Family with teens
    2 Bedroom Condo
    Stayed 4 nights in January 2018
    Not so clean, but my favorite hotel in GUAM”
    It is the third time to use this hotel. I stayed 5days this time with my family. Bad point ・facilities get old and rickety ・safety box does't work, this time ・room walls are thin, so i can hear noise from outside well ・hotel is built on top of steep slope Good point ・ room charge is very cheap but room is spacious ・there are some comfortable sofas ・nice view from veranda ・great location, close to center of shopping street
    Reviewed February 08, 2018
    Hafa Adai Yuji san, Thank you so much for your patronage. We are looking forward in hosting you again soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded February 15, 2018
    Oceanview Hotel & Residences
    4.8
    nerissa from Philippines
    Family with teens
    2 Bedroom Condo
    Stayed 2 nights in December 2017
    Not happy”
    I couldn't imagine the Filipina receptionist insist that I booked this hotel at booking. com not in agoda ,and when I asked her name coz she doesn't have name tag she said they are not allowed to give their name, this Filipina girl ruined my stayed in this hotel,aside from being snobbish
    Reviewed January 05, 2018
    Hafa Adai Nerissa, Thank you so much for staying with us and for sharing your feedback on your recent stay in our hotel. Please be advised that your reservation confirmation was received from Booking.com. This happened because Agoda is a sister company of Booking.com. When you are on Agoda site and chose to icon pay at the hotel, this reservation will go to Booking.com but as a guest you will received confirmation from Agoda and on Hotel side we will received confirmation from Booking.com. This concern was brought up to Agoda already and until now we are still waiting on their update. Hope my explanation will clear everything. Kindly allow us to welcome you once again in our hotel. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded February 13, 2018
    Oceanview Hotel & Residences
    7.6
    Very good
    Marcus from United States
    Business traveler
    Standard
    Stayed 3 nights in November 2017
    Go to Spot”
    This is a nice facility. Recently had some improvements to the building. Very close to all the main attractions.
    Reviewed December 26, 2017
    2.4
    Ethel from Philippines
    Solo traveler
    Standard
    Stayed 1 night in November 2017
    Stay away from this hotel. ”
    I did not like the service because : Upon arrival, no one helped me with my luggage to my room, so I got lost as I was assigned to a different building. Even when I walked back to to the lobby to get assistance, lobby lady just pointed the way again like I should already know. No toothbrush, it took over an hour after i called, to provide me this. Apparently, no one is available to assist before 8am? Every time I would call for housekeeping, it would take 30mins to 1hr, and at least 3 calls, before anyone comes. Housekeeping would fix the sheets daily but would leave other items like trash in my room. The 2 small water bottles are only free on the first day? Looks way old compared to the photos in Agoda.
    Reviewed November 15, 2017
    8.8
    Excellent
    Jocelyn from Philippines
    Group
    Standard
    Stayed 3 nights in October 2017
    Excellent”
    Hotel is clean & smells good. The room is wide for three occupants complete w/ microwave & dining table. The staffs are courteous & friendly and I like it that they are mostly Filipinos. Except for the Wi-fi inside the room, I like everything the hotel offered. I would gladly recommend it to my friends & relatives!
    Reviewed October 09, 2017
    Hafa Adai Jocelyn, Thank you for staying with us and for sharing your feedback at your recent stay in our hotel. We truly appreciate all your kind words and commendation. For your Wi-fi concerned this is being forwarded on our IT Department for evaluation. Hope to see you real soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded October 12, 2017
    Oceanview Hotel & Residences
    6.0
    DARRYL from Philippines
    Couple
    Standard
    Stayed 3 nights in March 2017
    Just ok hotel”
    the uphill walk is challenging!
    Reviewed August 18, 2017
    Hafa Adai Darryl, Thank you so much for staying with us and we are looking forward in welcoming you back soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded August 28, 2017
    Oceanview Hotel & Residences
    9.2
    Exceptional
    Yelena from Ukraine
    Solo traveler
    Standard
    Stayed 4 nights in August 2017
    Exceptional”
    Everything was amazing, nothing to complain. Hotel is close to Tumon beach, shopping malls and shuttle bus stops. Room was cleaned everyday and staff paid attention to "don't disturb" sign, which is not always done in some hotels. I asked for an airport transfer and they picked me up at 3:30 am (even though the flight was delayed for almost an hour). Front desk personnel is always smiling and willing to help. I didn't use the restaurant so no comments on the food. The only minor thing is that hotel is on the hill, so when you come back without a car it's a bit of "hiking in 40 degrees" feeling. But it's really not something that depends on the staff. Would stay again and recommend to others
    Reviewed August 16, 2017
    Hafa Adai Yelena, Thank you so much for staying with us and for sharing your feedback on your recent stay at Oceanview Hotel and Residences. Glad to hear that you enjoyed your stay in our hotel. We appreciate all your kind words and commendations. We are looking forward to welcome you again on your next visit on Guam. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded August 18, 2017
    Oceanview Hotel & Residences
    6.0
    Man from Hong Kong
    Family with teens
    Standard
    Stayed 1 night in June 2017
    Good Location”
    Good location just next to the main street but the view is not as good as other big hotels, breakfast is just average
    Reviewed July 05, 2017
    Hafa Adai Man, Thank you for your feedback. We'll be sure to keep that in mind as we work towards improving our services and facilities for a better stay experience for all our guests. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded July 10, 2017
    Oceanview Hotel & Residences
    9.2
    Exceptional
    Lau from Hong Kong
    Couple
    Standard
    Stayed 3 nights in June 2017
    valuable stay”
    clean and tidy room, I believe they renovated the hotel and the facilities are new. the only thing needs improvement is the air con is really old and not strong enough, we set it at 55F but the room temp keeps 80F.
    Reviewed June 12, 2017
    Hafa Adai Lau, Thank you for your fantastic feedback on your recent stay at Oceanview Hotel and Residences. We are delighted that you had enjoyed our room, facilities and services. Your special mention of our air-conditioning is much appreciated. In the meantime, we shall look forward to your continued support. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded June 19, 2017
    Oceanview Hotel & Residences
    7.2
    Very good
    WAI from Hong Kong
    Couple
    Standard
    Stayed 2 nights in May 2017
    Very good”
    Pros: Clean,value for money, iron & coffee pot in room Cons: Mattress are too soft for me, there is a small slope, you need to walk up/down.
    Reviewed May 26, 2017
    Hafa Adai Wai, Thank you for choosing to stay at Oceanview Hotel and Residences and for taking time to share your recent stay experience with us. We are pleased to know that you liked our room amenities as well as our hotel room price. We make sure that we offer a reasonable rate for our valued guests. We have taken note of your feedback regarding our mattress and location and have share your comments with the relevant departments for their review. We look forward to having you with us in the near future. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded May 30, 2017
    Oceanview Hotel & Residences
    8.4
    Excellent
    Marcus from United States
    Business traveler
    Standard
    Stayed 4 nights in February 2017
    Nice Hotel”
    The hotel is nice. Friendly staff and located downtown. Wifi could be better, but definitely nothing to complain about
    Reviewed May 01, 2017
    Hafa Adai Marcus, Thank you very much for your feedback. We are very delighted that you were satisfied with your experience with us. We are looking forward to see you again anytime soon! Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded May 02, 2017
    Oceanview Hotel & Residences
    8.0
    Excellent
    Marcus from United States
    Business traveler
    Standard
    Stayed 3 nights in February 2017
    Reliable”
    I can count on this hotel to offer me what I need every time I go to Guam. Staff are friendly and the location is perfect. You even get a good workout walking to the to the hotel.
    Reviewed May 01, 2017
    Hafa Adai Marcus, Thank you for taking time in writing a feedback regarding your stay. We are glad that you enjoyed your stay with us. It is our job to make your stay comfortable and satisfactory and we are hoping to see you again anytime soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded May 02, 2017
    Oceanview Hotel & Residences
    7.2
    Very good
    Nancy from Philippines
    Family with teens
    Standard
    Stayed 4 nights in March 2016
    good location”
    good location
    Reviewed March 30, 2017
    Hafa Adai Nancy, Thank you for sharing your feedback with us from your recent visit to Oceanview Hotel and Residences. We are happy to hear that you enjoyed your experience, in particular the hotel location. We appreciate your business and look forward to welcoming you back soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded April 20, 2017
    Oceanview Hotel & Residences
    9.2
    Exceptional
    Karolyne from United States
    Group
    2 Bedroom Condo
    Stayed 1 night in March 2017
    Not the best but will stay again. ”
    The shower and sinks didnt drain properly and the bathroom outlets didn't work. That was probably the most disappointing thing but I thought I was getting a 1 bedroom room and it turned out to be two bedrooms a total of 2 double beds and 2 single beds so that was a nice surprised to have friends stay over and be comfortable. There are silverware and plates in the kitchen. A rice cooker, microwave, a big fridge. Everything seemed great for what it's worth. I would recommend coming here.
    Reviewed March 27, 2017
    Hafa Adai Karolyne, Thank you very much for sharing your feedback with us from your visit to Oceanview Hotel and Residences. I am delighted to hear that you enjoyed our two bedroom suites with kitchen. I do apologize for the maintenance issue the you encountered. I've taken this opportunity to share your feedback with our teams to ensure this is corrected. We appreciate your business and will look forward to welcoming you back in the near future. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded April 20, 2017
    Oceanview Hotel & Residences
    6.4
    Good
    Mark from United States
    Solo traveler
    Standard
    Stayed 7 nights in August 2015
    Okay for the $$$”
    Not bad for Guam.
    Reviewed March 12, 2017
    Hafa Adai Mark, Thank you for taking the time to rate and write a review on your recent visit at Oceanview Hotel and Residences. Thank you for your valued patronage and we look forward to welcome you back. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded April 20, 2017
    Oceanview Hotel & Residences
    6.4
    Good
    YING from Taiwan
    Group
    Standard
    Stayed 2 nights in February 2017
    live here for cheaper budget and basic facilities ”
    The hotel doesn't remodel rin recent years so guest s can't change the air con temperature. If you need to warm up or cool down, need to call the staff, from my experiences, who was not as kind as we thought
    Reviewed March 04, 2017
    Hafa Adai Ying, Thank you for posting and sharing a review about your recent stay. On the onset we wish to extend to you our sincerest apologies and for the inconveniences. We hope that this isolated incident has not placed our property in your disfavor. I will share this with our team for review and corrective actions as necessary. We certainly look forward to welcome you back giving us another opportunity to serve you better. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
    Responded April 20, 2017
    Oceanview Hotel & Residences
    12345
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