Oubaai Hotel Golf and Spa
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Oubaai Hotel Golf and Spa

406 Herolds Bay Road, Herolds Bay, George, South Africa, 6528
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Standard King Room - Bed Oubaai Hotel Golf and Spa
Standard King Room - Bed
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     Oubaai Hotel Golf and Spa

    Oubaai Hotel Golf and Spa Reviews

    8.2
    Excellent
    /10
    (115 reviews)See what guests said
    9.4
    Exceptional room comfort and quality

    Things you’ll love about Oubaai Hotel Golf and Spa

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Steamroom

    Excellent
    Location
    8.6
    See map
    Better than 97% of properties in George
    Excellent location
    Popular
    Nearby
  • Outeniqua Transport Museum11.02 km
  • Value for money8.1
    Distance to city center18 Km
    Location rating8.6

    Rooms available at Oubaai Hotel Golf and Spa

    9.4
    Exceptional
    Room comfort & quality
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 190 m²/2045 ft²
    • Ocean view
    • 1 king bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 120 m²/1292 ft²
    • Ocean view
    • 1 king bed
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    Suite Junior
    Suite Junior
    ...
    • Room size: 96 m²/1033 ft²
    • Ocean view
    • 1 king bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 120 m²/1292 ft²
    • Balcony/terrace
    • 1 king bed
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    Club King
    Club King
    ...
    • Room size: 47 m²/506 ft²
    • Mountain view
    • 1 king bed
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    King Suite
    King Suite
    ...
    • Room size: 96 m²/1033 ft²
    • Shower and bathtub
    • 1 king bed
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    Club Twin
    Club Twin
    ...
    • Room size: 47 m²/506 ft²
    • Mountain view
    • 2 single beds
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    Standard King Room
    Standard King Room
    ...
    • Room size: 45 m²/484 ft²
    • Garden view
    • 1 king bed
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    Ocean View Twin
    Ocean View Twin
    ...
    • Room size: 46 m²/495 ft²
    • Ocean view
    • 2 single beds
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    Ocean View King
    Ocean View King
    ...
    • Room size: 46 m²/495 ft²
    • Ocean view
    • 1 king bed
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    More about Oubaai Hotel Golf and Spa

    More about Oubaai Hotel Golf and Spa

    An overview

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    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Oubaai Hotel Golf and Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (115)Booking.com Reviews (1417)
    8.2
    /
    10
    Cleanliness8.5
    Facilities8.0
    Location8.6
    Room comfort and quality9.4
    Service7.7
    Value for money8.1
    All languages
    All guests (115)
    All room types
    Showing 54 verified guest comments
    123
    8.4
    Excellent
    Mohamed from South Africa
    Couple
    Standard King Room
    Stayed 2 nights in June 2019

    Facilities in the room were good. Need extractor fans in toilets and bathrooms. Not very soundproof”

    People talking outside apartment are clearly audible and disturbing. Aluminum sliding door in apartment 149 could not lock. The lock seems broken and as this was on the ground floor it was a security risk. The staff was very friendly especially in the dining area. Drinking water provided for guests in the rooms is inadequate.

    Reviewed June 22, 2019
    9.6
    Exceptional
    Harish
    Couple
    Standard King Room
    Stayed 1 night in April 2019

    Excellent Place to Stay”

    It was a last minute booking, the staff was very friendly and helpful. It is little far from N2, but The stay was perfect for us. The rooms were spacious and clean. We loved the breakfast, with so many varieties... Best stay in our trip to the Garden route. I would definitely stay there again and recommend for everyone.

    Reviewed April 30, 2019
    8.8
    Excellent
    Petrus from South Africa
    Couple
    Standard King Room
    Stayed 1 night in June 2019

    What a beautiful venue!”

    We stayed at Oubaai Hotel on two different occasions and what a beautiful hotel! The staff went out of their way to assist us with everything and we would really recommend this hotel.

    Reviewed June 18, 2019
    9.2
    Exceptional
    Khaleed
    Family with teens
    Ocean View King
    Stayed 6 nights in December 2018

    Great Setting”

    The hotel was in a great setting, peaceful and tranquil. Staff was great, they perhaps could have cleaned our rooms earlier. While restaurants were conveniently situated it was quite pricey. Close to stunning beaches.

    Reviewed February 17, 2019

    Dear Khaleed. We thank you for taking the time to send us feedback about your stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns will be addressed accordingly. Thanks again and we hope to see you back again in future. Kind regards Res

    Responded February 20, 2019
    Oubaai Hotel Golf and Spa
    8.4
    Excellent
    Charlene from South Africa
    Business traveler
    Standard King Room
    Stayed 1 night in March 2018

    Excellent”

    Gorgeous hotel and rooms where amazing. only let down was that I made a few arrangements with the front desk of which none where followed resulting in my team being late for our appointment and me having to buy then food on the road Even though I paid for a full Breakfast.

    Reviewed March 17, 2018

    Dear Charlene, Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team

    Responded May 10, 2018
    Oubaai Hotel Golf and Spa
    6.0
    Ashley from South Africa
    Couple
    Standard King Room
    Stayed 4 nights in December 2018

    Above average”

    Much of the Gym equipment was broken. Recall a treadmill repeatedly stopped in the middle of a session, one or two of the elliptical walkers just did not work and one bike just stayed on program 1. Some of the reception staff did not seem to know what they were doing. One staff member did not even know what putt-putt is when I inquired. She was saying that Oubaai does not have that until we showed her in the holiday book. Last night we advised that we would be departing this morning at 04:00 and we asked if the kitchen could prepare us take away breakfast to which they responded that they would make us a breakfast pack. We arrived at reception at 03:45 and there is no breakfast and we must hear that no one knows about this and that the kitchen only opens at 05:00. This is a really beautiful place but expected a lot more from something that has Ernie Els' name on it. Quite disappointed.

    Reviewed December 18, 2018

    Dear Ashley We thank you for taking the time to send us feedback about your recent stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns will be addressed accordingly. Thanks again and we hope to see you back again in future. Kind regards Res

    Responded December 21, 2018
    Oubaai Hotel Golf and Spa
    8.0
    Excellent
    Karen from United Kingdom
    Family with teens
    Standard Twin Room
    Stayed 2 nights in April 2018

    Great hotel shame about the staff”

    Before I booked our stay I was well aware of the staffing problems and yeah everyone is right. 1st of all the hotel is great we had 2 adjoining massive rooms , very tastefully decorated and spotlessly clean. We were given sea views but bearing in mind the sea is quite a distance from the hotel, the only trouble was the hedge was rather large so it blocked out any sort of view. Our 1st night we didn’t have coffee in the room so phoned housekeeping and they said would bring some a.s.a.p two and a half hours later and another 2 phone calls we eventually received some. The next day after room had been serviced no coffee once again left, no shower gel etc etc I just used my own I couldn’t be bothered with the numerous phone calls again. Breakfast is a strange one R20 for tea/coffee as an extra bit of a cheek I thought and there seems to be no organisation whatsoever apart from that the breakfast offered a good selection. The little cafe overlooking the driving range and golf cub is fab

    Reviewed April 24, 2018

    Dear Karen. Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team

    Responded May 10, 2018
    Oubaai Hotel Golf and Spa
    9.2
    Exceptional
    Jaye from South Africa
    Couple
    Standard King Room
    Stayed 1 night in January 2018

    Beautiful place, comfortable large rooms.”

    We will definitely stay here again, good value for money, super large rooms with very comfortable beds and very luxurious. Some of the staff were awesome and some were a bit on the surly side, but all were still helpful. The restaurant Herold's Bistro were very accommodating and the food was good and reasonably priced. Their waterside restaurant has hardly any vegetarian options and no vegan options so we weren't able to eat there. The rooms don't have mini bars and some of the frills like that are missing, but overall it's a wonderfully luxurious place and we will definitely stay again.

    Reviewed January 31, 2018

    Dear Jaye Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team

    Responded May 10, 2018
    Oubaai Hotel Golf and Spa
    10.0
    Exceptional
    Suzette from South Africa
    Couple
    Ocean View Twin
    Stayed 2 nights in December 2017

    Memorable”

    Wonderful location with peace and tranquil surroundings. Abundant bird life and an ideal location. The breakfast buffet was marvelous. Beautiful gardens and golf course. Friendly staff. Will definately be back.

    Reviewed December 25, 2017

    Dear Suzette, Thank you for your valuable feedback We’ll most certainly do and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team

    Responded May 10, 2018
    Oubaai Hotel Golf and Spa
    8.4
    Excellent
    Henricus from South Africa
    Couple
    Standard Twin Room
    Stayed 1 night in November 2017

    We had a good stay at the Oubaai Hotel”

    The facilities was excellent but the service was very slow. Examples are our phone did not work to dial for room service, we asked for a shirt to be pressed and this took so long that it made us late for the fuction after we specifically asked how long it would take. At breakfast noboddy served us, there weren't enough glasses, we did not know how the coffee machine worked for capuccinos and when we asked they informed us that it is an extra cost to get one but upstairs in the lounge its free. There were a lot of little irretating things the comes to mind when I thing of the Oubaai Hotel.

    Reviewed November 20, 2017

    Dear Henricus. Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team

    Responded May 10, 2018
    Oubaai Hotel Golf and Spa
    9.6
    Exceptional
    Glenn from United Kingdom
    Couple
    Ocean View Twin
    Stayed 1 night in December 2016

    Lovely hotel and views. ”

    Lovely hotel staff and surrounds. Nothing too much trouble for staff. We went back 2 days later! Will recommend Agoda as other website charged 600 Rand a day more! PS. It is a drive to the beach. It is Not in Herolds Bay itself.

    Reviewed December 19, 2016
    8.8
    Excellent
    abdulaziz from Saudi Arabia
    Family with teens
    Club King
    Stayed 2 nights in June 2016

    Please consider”

    The hotel facility is great. The restaurant staff (dinner) some of them were rude. The rooms were spacious. The only problem for mixed kids (male and female) that the toilet (shower) is open to the room. It would be good for privacy to put curtain.

    Reviewed June 13, 2016
    9.2
    Exceptional
    abdulaziz from Saudi Arabia
    Family with teens
    Club Twin
    Stayed 2 nights in June 2016

    Please consider”

    The hotel facility is great. The restaurant staff (dinner) some of them were rude. The rooms were spacious. The only problem for mixed kids (male and female) that the toilet (shower) is open to the room. It would be good for privacy to put curtain.

    Reviewed June 13, 2016
    8.7
    Excellent
    Khatija from South Africa
    Couple
    Stayed 2 nights in April 2014

    Relaxing”

    World-class golf course, plush surroundings, the Spa

    We had a lovely relaxing two nights at the Hyatt Regency Oubaai. Beautiful hotel, set on a cliff with panoramic views of the ocean. Everything was really great and commendable about our stay- the room, spa, breakfast and club lounge. We heard good things about the golf couse, but didn't get to experience it ourselves. The only negative aspect that we experienced was that the hotel is surrounded by homes on the estate, so instead of seeing nature/ the golf course/ the ocean, you see private homes, and the ocean a distance away.

    Reviewed May 13, 2014
    5.2
    Ebersohn from South Africa
    Couple
    Standard King Room
    Stayed 2 nights in December 2018

    Not up to standard!”

    Not 4 star hotel. Maybe 2 star. When we tried to check in our room wasnt ready only got the room at 15h30. Walk around the hotel lots of shops empty and very untidy. Wood work needs attention urgently. Unacceptable the lack of staff. Room was cleaned the next day after 15h00. This hotel is not up to standard. Stay away. George offers much better for the same money

    Reviewed December 17, 2018

    Dear Ebersohon We thank you for taking the time to send us feedback about your recent stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns will be addressed accordingly. Thanks again . Kind regards Oubaai Team

    Responded December 21, 2018
    Oubaai Hotel Golf and Spa
    5.6
    Mark from United Kingdom
    Couple
    Ocean View King
    Stayed 1 night in November 2018

    Not up to Standard”

    Very unusual for RSA but not enough staff on reception & porter service was really poor. Those staff that are available are inadequately trained & have no idea of customer service. Suggests poor management & leadership from the top.

    Reviewed December 02, 2018

    Dear Mark. We thank you for taking the time to send us feedback about your recent stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns will be addressed accordingly. Thanks again and we hope to see you back again in the near future.

    Responded December 03, 2018
    Oubaai Hotel Golf and Spa
    5.2
    Mishqoa from South Africa
    Couple
    Ocean View King
    Stayed 2 nights in September 2018

    Disappointed”

    The hotel is a fabulous and attractive for those loving hotels with a lot of amenities, spa, conference rooms, restaurants, etc. The building needs a lot of maintenance work, the color of building very dark for such a hotel although they might take the area in consideration. The water dams are dirty and one can see that not much is done to keep the place in order. The picture they advertising of the hotel at night is not a true reflection. The rooms although is beautiful, spacious and we enjoyed the interior.

    Reviewed October 01, 2018

    Dear Mishqua Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect.

    Responded October 15, 2018
    Oubaai Hotel Golf and Spa
    8.4
    Excellent
    Mohamed from South Africa
    Couple
    Standard King Room
    Stayed 2 nights in March 2019

    a breakaway”

    firstly the stay was too short. it was so peaceful and everyone (staff and guests) was so friendly. everything was a treat from the spacious room to the good food and even the "bokkies".

    Reviewed April 02, 2019
    10.0
    Exceptional
    HLAYISANI from South Africa
    Business traveler
    Standard King Room
    Stayed 1 night in July 2018

    Exceptional”

    All darks are in the row! You guys outdid yourselves

    Reviewed July 06, 2018

    Dear Hlayisani. Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team

    Responded July 13, 2018
    Oubaai Hotel Golf and Spa
    8.0
    Excellent
    John from South Africa
    Couple
    Standard King Room
    Stayed 1 night in May 2018

    Very good”

    The only problem was there were a few tour groups that were very noisy late at night and from 4.30 in the morning. Breakfast was also not a pleasure also way to noisy I just had porridge and left.

    Reviewed May 13, 2018

    Dear John, Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team

    Responded May 14, 2018
    Oubaai Hotel Golf and Spa
    123
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