OYO 157 Norbu Hotel
OYO 157 Norbu Hotel
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Interior view OYO 157 Norbu Hotel
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Review score
Location
5.7
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Review score
From 139 reviewsSee what guests said
5.2
/
10
Value for money5.6
Distance to city center2.5 km
Location rating5.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport19.4 km
  • 620 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
This property is in high demand!Last booked 12 hours ago
Standard Twin Room
Standard Twin Room
...
  • Room size: 11 m²/118 ft²
  • City view
  • 2 single beds
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Standard Double Room
Standard Double Room
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 double bed
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Deluxe
Deluxe
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  • Room size: 13 m²/140 ft²
  • City view
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Standard
Standard
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  • Room size: 12 m²/129 ft²
  • City view
  • 1 king bed
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Superior Deluxe Queen Room
Superior Deluxe Queen Room
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  • Room size: 13 m²/140 ft²
  • Shower
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Deluxe Twin
Deluxe Twin
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  • Room size: 13 m²/140 ft²
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
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  • Room size: 27 m²/291 ft²
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Room Superior
Room Superior
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    Family Room Standard
    Family Room Standard
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      Room Luxury
      Room Luxury
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        More about OYO 157 Norbu Hotel

        More about OYO 157 Norbu Hotel

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        British cuisine
        British cuisine
        OverTime
        540 m British
        The Pub
        3.4 km British, Pub
        Estate
        3.6 km British, Italian
        Asian cuisine
        Asian cuisine
        Tang House of Fishball
        840 m Asian, Malaysian
        SYAH & NUR RASA CORNER
        980 m Asian, Indonesian, Malaysian
        Fun Kee Bamboo Noodle
        1.2 km Asian, Chinese
        Chinese cuisine
        Chinese cuisine
        Tian Yian Vegetarian Restaurant
        80 m Chinese, Vegan, Vegetarian
        Unique Fisherman
        170 m Chinese, Seafood
        Taste Of Foochow
        760 m Chinese

        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (139)Booking.com Reviews (24)
        5.2
        /
        10
        Review score
        Cleanliness4.6
        Facilities4.4
        Location5.7
        Room comfort and quality5.7
        Service5.6
        Value for money5.6
        Provided by verified guests of Agoda
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        All guests (139)
        All room types

        Show reviews that mention 

        Showing 93 verified guest comments
        12345
        2.0
        mengwei from Malaysia
        Business traveler
        Standard Double Room
        Stayed 1 night in January 2019
        scam not like picture”
        feel dispointed with agoda no reply and any action on his wrong
        Reviewed January 14, 2019
        Hi, Mengwei! We truly regret the unpleasant experience you had with us. Request to consider the issue as an off case, as it is one of our highlights. Do give us a chance to host you again and we'll strive to keep up with your expectations. Regards, Chetan
        Responded January 15, 2019
        OYO 157 Norbu Hotel
        2.0
        TECK from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 1 night in December 2018
        Acceptable”
        Dirty, odour , no towel provided, small flow water from faucet and noisy sound from aircond. Very terrible. Bulb light is spoiled at corridor hotel room. STRONGLY NOT RECOMMEND to stay this hotel.
        Reviewed January 13, 2019
        Hi, Teck! We truly regret the unpleasant experience you had with us. Request to consider the issue as an off case, as it is one of our highlights. Do give us a chance to host you again and we'll strive to keep up with your expectations. Regards, Chetan
        Responded January 14, 2019
        OYO 157 Norbu Hotel
        8.4
        Excellent
        Haq from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 1 night in September 2018
        satisfied customer”
        i am very pleased with my stay here. it is a walking distance from sunway velocity and if walked a bit further, mrt maluri station is there. the room itself is fine and clean. just have to asked for remote for aircond.
        Reviewed September 25, 2018
        Hi Haq , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. We make sure that we provide our services to the best possible way to our guest. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Deboshree Mukherjee
        Responded October 11, 2018
        OYO 157 Norbu Hotel
        9.6
        Exceptional
        Amrul from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 1 night in August 2018
        Good”
        I stayed at this hotel last month for a night only. my stay was pleasant. the cleanliness can be improved a bit more. i asked the staff and they were very helpful and helped me straight away. good good. recommended.
        Reviewed September 06, 2018
        Hi Amrul , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. We make sure that we provide our services to the best possible way to our guest. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Deboshree Mukherjee
        Responded October 11, 2018
        OYO 157 Norbu Hotel
        9.6
        Exceptional
        Dior from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 1 night in August 2018
        MY FAV PLCE”
        the best things: 1-order mamak food to hotel reception & they COD to ur room(hotel under mamak restaurant operation) 2-only 15unit available..so privacy. 3-helpful & friendly staff especially Kak jasmine & bangladeshi(i think) house keeper. *make ur self friendly to everyone,u'll upgrade everything.
        Reviewed September 05, 2018
        Hi Dior, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Chetan Kamboj
        Responded September 06, 2018
        OYO 157 Norbu Hotel
        9.2
        Exceptional
        Dior from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 1 night in August 2018
        CHEAP BUT LOOKS EXPENSIVE”
        the best things: 1-order mamak food to hotel reception & they COD to ur room(hotel under mamak restaurant operation) 2-only 15unit available..so privacy. 3-helpful & friendly staff especially Kak jasmine & bangladeshi(i think) house keeper. *make ur self friendly to everyone,u'll upgrade everything.
        Reviewed September 05, 2018
        Hi Dior, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Chetan Kamboj
        Responded September 06, 2018
        OYO 157 Norbu Hotel
        3.6
        Woo from Malaysia
        Business traveler
        Standard Double Room
        Stayed 1 night in January 2019
        Acceptable”
        No comment
        Reviewed January 17, 2019
        Hi, Guest! We're sad to see that you're not satisfied with our services. Be assured, we'll strive day and night to ensure a comfortable stay in the future. Regards, Chetan
        Responded January 18, 2019
        OYO 157 Norbu Hotel
        2.0
        Iju from Malaysia
        Couple
        Standard Double Room
        Stayed 1 night in January 2019
        Everything's bad”
        Everything is bad here. The room is very dirty and i got the old towel with several holes on it????!??? Bathroom was very smelly as i get in and bed sheets was dirty. Not recommended. Sorry!
        Reviewed January 11, 2019
        We’re sorry to hear this experience, Iju! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you soon and we'll ensure that you'd experience the comfort and hospitality we are known for. Regards, Deboshree
        Responded January 14, 2019
        OYO 157 Norbu Hotel
        2.0
        ABDUL from Malaysia
        Solo traveler
        Standard Twin Room
        Stayed 1 night in November 2018
        DO NOT COME TO THIS HOTEL”
        I checked in to this hotel on the 29.11.2018. The entrance to the hotel is very dark. Very dirty room. The towel has a big hole in it. The toilet can't flush. The shower has no hot water. No TV in the room. I did ask to the counter boy for a change of room as what I've booked but was not entertained. HEAR MY ADVICE.... DON'T EVER COME TO THIS HOTEL.
        Reviewed November 30, 2018
        Hi, Abdul! We truly regret the inconvenience caused. Your feedback is truly appreciated and will surely help me in working towards a better guest experience in the future. Wish you a wonderful day ahead. Regards, Deboshree
        Responded December 01, 2018
        OYO 157 Norbu Hotel
        2.0
        Siti from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 1 night in November 2018
        DIRTY”
        Please stay AWAY! Dirty room not the same as photos at all. The chair even have fungus! Bedsheets also was dirty. Wifi not functioning at all only function at 4am in the morning. Please STAY AWAY. You’ve been warned.
        Reviewed November 09, 2018
        Hi Siti We truly regret the inconvenience caused. Your feedback is truly appreciated and will surely help me in working towards a better guest experience in the future. Wish you a wonderful day ahead. Regards, Deboshree Mukherjee
        Responded November 12, 2018
        OYO 157 Norbu Hotel
        3.6
        Lok from Malaysia
        Couple
        Standard Double Room
        Stayed 1 night in January 2019
        Dirty room”
        The receptionist is not friendly. As we entered the room, we noticed the bed and pillow linen is not changed. The matttess is sticky and felt humid like someone use for many weeks or months.
        Reviewed January 13, 2019
        We’re sorry to hear this, Lok! Thanks for notifying this concern to us and we do understand your disappointment in this regard. However, we've duly noted your feedback to ensure better services in the future. Regards, Chetan
        Responded January 14, 2019
        OYO 157 Norbu Hotel
        4.0
        Samsudin from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 1 night in January 2019
        Not suitable for traveler”
        hygiene too bad. dirty sheets are hairs. the mattress is damaged. the dust of many pieces of hair is evenly distributed. water stagnant in the bathroom.
        Reviewed January 13, 2019
        We’re sorry to hear this experience, Samsudin! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you soon and we'll ensure that you'd experience the comfort and hospitality we are known for. Regards, Chetan
        Responded January 14, 2019
        OYO 157 Norbu Hotel
        3.6
        Muhammad from Malaysia
        Couple
        Standard Double Room
        Stayed 1 night in October 2018
        Not satisfied”
        The check in was fine. I was given a room but no power supply. Then changed to a new room with a flat and broken queen bed and not so comfortable. A small LCD TV. A blowing air conditioning. Not cold. A broken sink tap. Have to turn on the main water supply to use the bathroom. Smelly room. A pair of flat pillow. And a towel for two persons. This hotel is suck!!!! Location, walking distance to Sunway Velocity Mall, AEON Maluri, MRT and LRT
        Reviewed October 14, 2018
        Hi Muhammad , I apologize for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Deboshree Mukherjee
        Responded October 15, 2018
        OYO 157 Norbu Hotel
        9.2
        Exceptional
        Mail from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 1 night in September 2018
        As good as it gets”
        room is quite good in condition. can be tidy up better. if it were better, it would've been great. i payed it cheap so i guess it is good enough. plus, the hotel provides functioning AC and wifi. close to sunway velocity mall if get bored, have to walk a little. good for a short stay.
        Reviewed September 12, 2018
        Hi Mail, I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. We make sure that we provide our services to the best possible way to our guest You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Deboshree Mukherjee
        Responded October 11, 2018
        OYO 157 Norbu Hotel
        3.2
        lee from Malaysia
        Couple
        Standard Double Room
        Stayed 1 night in August 2018
        Please improve”
        Check in staff no manner Room is run down Bayh Towel provide not clean - my towel was wet which I not even use it and look like already been use by someone but re-fold for me to use. Also come with difference color
        Reviewed August 21, 2018
        Hi lee, I apologize for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Chetan Kamboj
        Responded August 31, 2018
        OYO 157 Norbu Hotel
        2.0
        Daniel from Thailand
        Solo traveler
        Standard Double Room
        Stayed 5 nights in August 2018
        Unacceptable”
        The picture on the Agoda website was lovely; the room was not. No window, dirty floor and walls, creaky bed, broken fixtures in the bathroom, airless and stinking of tobacco smoke. I couldn't sleep. I paid 5 nights in advance and left after the first night -- they wouldn't refund even one day.
        Reviewed August 14, 2018
        Hi Daniel We truly regret the inconvenience caused. Your feedback is truly appreciated and will surely help me in working towards a better guest experience in the future. Wish you a wonderful day ahead. Regards, Deboshree Mukherjee
        Responded November 15, 2018
        OYO 157 Norbu Hotel
        2.0
        Xiiao from Malaysia
        Couple
        Standard Double Room
        Stayed 1 night in August 2018
        Payment, but always said that we did not pay”
        The payment has been said that we have not paid. I have been talking about the computer. I have shown him my mobile phone. I have paid for it, but I still have to say that I have not wasted my money. I can’t refund it. I am not responsible.
        Reviewed November 11, 2018
        Hi Xiiao, We’re sorry for the hassle faced. The feedback from our guest is utmost important to us and we shall strive hard to ensure better services in future.Regards , Chetan kamboj
        Responded November 12, 2018
        OYO 157 Norbu Hotel
        7.2
        Very good
        Md from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 2 nights in October 2018
        please improve on the room cleanliness and wall paint”
        the hotel was ok and fine for me i booked for 70++ (3 days 2 nights) very cheap rate but need to improve on the wall painting was too dirty and please kindly change your hotel bed sheets, it seems too old with yellow color. overall, it was good thanks to the staff, she was assisting me during at the reception counter for check in and out, she was very helpful
        Reviewed October 25, 2018
        Hi Md Thank you for your valuable feedback. We request you to keep giving us the opportunity to host you and we’ll strive hard to live up to your expectations. Regards, Deboshree Mukherjee
        Responded October 26, 2018
        OYO 157 Norbu Hotel
        3.2
        Evonne from Malaysia
        Business traveler
        Stayed 3 nights in April 2018
        A terrible experience.”
        Hotel did not at all match what was advertised on the website and agoda.Room was relatively small and i barely had space even to move.Cleanliness was not up to the standards.Toilets did not have light and no proper water at times.The staff did not respond to my complaints and did not change the room for me.A waste of my money and time.
        Reviewed April 24, 2018
        Hi, Evonne! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we’ve immediately shared the feedback to our relevant team to look into this concern so that our other guests shouldn’t face such trouble further. Hope to make your future experience delightful and we assure you that we won’t let you down this time. Regards, Saurabh
        Responded January 05, 2019
        OYO 157 Norbu Hotel
        2.0
        Chao from Malaysia
        Couple
        Standard Double Room
        Stayed 1 night in December 2018
        Not in Expectation ”
        Room looks small and dull. Location not strategic and environment feel unsafe.
        Reviewed December 17, 2018
        Hi, Chao! We do regret for the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Deboshree
        Responded December 18, 2018
        OYO 157 Norbu Hotel
        12345
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