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Pacific Hotel
Pacific Hotel
Pacific Hotel
Pacific Hotel
Pacific Hotel
Pacific Hotel
Pacific Hotel

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7.9

Very good

1,101 reviews

1,101 reviews

See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
PTM Travel & Tours

90 m

Wat Koh

220 m

Sorya Center Point

260 m

BS Shopping Center

290 m

Bayon Market

380 m

Popular landmarks
National Museum

1.1 km

Wat Phnom

1.1 km

Sisowath Quay

1.3 km

Royal Palace

1.4 km

Silver Pagoda

1.4 km

Closest landmarks
Pachem

160 m

G.S.T. Express Bus Stop

170 m

Sorya

220 m

Care Pharmacy

250 m

Procare médical center

290 m

Pacific Hotel

234, Monivong Boulevard, Sangkat Phsar Thmei II, Khan Daun Penh., Doun Penh, Phnom Penh, Cambodia, 12208 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Doun Penh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

160 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent breakfast

Inside city center

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Transport to airport

Bicycle rental

Valet parking

Complimentary WIFi in all rooms

Exercise area

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 10 minutes on Agoda.com
Value for money7.9
Location rating8.2
Nearest airportPhnom Penh International Airport (PNH)
Distance to airport8.3 km

Rooms available at Pacific Hotel

Very good
Room comfort & quality

7.5

Deluxe Double City View
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Suite
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed and 1 semi doub...
Enter dates to see prices
Standard Twin without Window
...
  • Room size: 23 m²/248 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Superior Double City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin City View
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Twin City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double without Window
...
  • Room size: 27 m²/291 ft²
  • No Windows view
  • 1 king bed
Enter dates to see prices
Premium Family Suite
...
  • Room size: 28 m²/301 ft²
  • City view
Enter dates to see prices
Premium Deluxe Twin City View
...
  • Room size: 27 m²/291 ft²
  • City view
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 3 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pacific Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pacific Hotel?

Pacific Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pacific Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Pacific Hotel?

Wake up to a great buffet breakfast at Pacific Hotel.

What are my dining options at Pacific Hotel?

Pacific Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Pacific Hotel?

Pacific Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Pacific Hotel?

The closest train, metro, or bus station to Pacific Hotel is GST Bus Station, 160 m away.

What restaurants are nearby Pacific Hotel?

Restaurants including Cabaret Restaurant, True Coffee and Sin Veng Yu | Coffee Company are popular in Pacific Hotel’s neighborhood which is known as Doun Penh.

What popular shopping places are close to Pacific Hotel?

Shopping options in Pacific Hotel’s Doun Penh neighborhood include Phnom Penh's Night Market, Sorya Center Point and Golden Sorya Mall.

What are popular attractions near Pacific Hotel?

Pacific Hotel’s location in the Doun Penh neighborhood makes it close to famous attractions including Royal Palace, National Museum and Wat Phnom.

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See map

Explore the neighborhood

What people love about Pacific Hotel

  • 9.6

    Exceptional
    Staff 

    "Decent hotel with friendly staff and you get value for money."

    Dong

    |

    28 July 2022

  • 10

    Exceptional
    Location

    "The location is great within easy walking distance of restaurants and cafes."

    Anna

    |

    19 June 2022

  • 10

    Exceptional
    Location

    "It’s a quiet area, very good restaurants all around (Cambodian and Chinese) + Circle K shop 5mn away with Go2 motorbikes available."

    Yacine

    |

    30 April 2022

Property ranking|Compared to 627 Phnom Penh properties
See all rankings
Cheapest price score
Room comfort score
7.5/10
Value for money score
7.9/10
Location score
8.2/10
Better than
90
%
of Phnom Penh properties
Better than
80
%
of Phnom Penh properties
Better than
72
%
of Phnom Penh properties
Better than
72
%
of Phnom Penh properties
Overall rating:

7.9

Very good
1,101 reviews
Cleanliness
7.9
Facilities
7.6
Location
8.2
Read all reviews >
What travelers say they love:
For the price is very good.
moshe from Israel
Solo traveler
More about Pacific Hotel

More about Pacific Hotel

Pacific Hotel

For travelers who want to take in the sights and sounds of Phnom Penh, Pacific Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Phnom Penh has to offer. Are you seeking the true Phnom Penh? Experiencing the best of the city's culture is easy with a stay at Pacific Hotel, located merely 1.9 km from Tuol Sleng Genocide Museum.
All offerings provided by Pacific Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phnom Penh is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Pacific Hotel.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Pacific Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Pacific Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Pacific Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Pacific Hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that Phnom Penh has to offer! Be sure to visit Royal Palace located 1.3 km away, an item on every checklist of those who travel to Phnom Penh. Find that special item or souvenir that will commemorate your trip to Phnom Penh at Central Market located 2.2 km away.


Reasons to stay here

Find rooms here that are cheaper than 89% of all other options in the city.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

52 mentions

Housekeeping

25 mentions

Food & Dining

5 mentions

Internet

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Khmer

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • On-site entertainment
  • Ticket services

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Bathtub
  • Cleaning products
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Free welcome drink
  • Hair dryer
  • Individual air conditioning
  • Phone
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Shower
  • Slippers
  • TV
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site

The Barb & Lotus

  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte
Location
234, Monivong Boulevard, Sangkat Phsar Thmei II, Khan Daun Penh., Doun Penh, Phnom Penh, Cambodia, 12208
Excellent
Location

8.2

Airports

  • Phnom Penh International Airport (PNH)
    8.3 km 50 min drive
  • Sihanouk International Airport (KOS)
    177.5 km 4.3 hour drive

Public transportation

  • GST Bus Station
    160 m
  • Capitol Bus Station
    500 m

Hospital or clinic

  • Pachem
    160 m

Shopping

  • Central Market
    2.3 km

Convenience store

  • Smile Mini Marts
    470 m

Cash withdrawal

  • ATM
    150 m
What's nearby

Popular landmarks

  • National Museum
    1.1 km
  • Wat Phnom
    1.1 km
  • Sisowath Quay
    1.3 km
  • Royal Palace
    1.4 km
  • Silver Pagoda
    1.4 km
  • Independence Monument
    1.5 km
  • Tuol Sleng Genocide Museum
    1.9 km
  • Central Market
    2.3 km
  • Russian Market
    2.9 km
  • Choeung Ek Genocidal Center
    9.3 km

Nearby landmarks

  • PTM Travel & Tours
    90 m
  • Pachem
    160 m
  • GST Bus Station
    160 m
  • G.S.T. Express Bus Stop
    170 m
  • Sorya
    220 m
  • Wat Koh
    220 m
  • Care Pharmacy
    250 m
  • Sorya Center Point
    260 m
  • Procare médical center
    290 m
  • BS Shopping Center
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee15 USD
  • Travel time to airport (minutes)30

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 54
  • Room voltage240
  • Year property opened2000
  • Most recent renovation2019

Reviews of Pacific Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.9
Facilities7.6
Location8.2
Room comfort and quality7.5
Service8.0
Value for money7.9
High score for Phnom Penh
Rating
9+ Exceptional (123)
8-9 Excellent (58)
7-8 Very Good (129)
6-7 Good (73)
<6 Below Expectation (87)
Time of the year
Mar - May (89)
Jun - Aug (102)
Sep - Nov (101)
Dec - Feb (178)
All guests (745)
All room types
All languages

Show reviews that mention 

Showing 470 verified guest comments
12345
8.3
Excellent
Richard from United States
Family with young children
Stayed 7 nights in November 2010

Wonderful hotel. Been staying here for years”

Have had many of the same helpful and friendly staff for years
Traffic noise a bit annoying on lower levels

I have been traveling to Phnom Penh for about 5 years. I volunteer there at an NGO, and my fiance is also Cambodian. I started staying at the Pacific hotel on my first trip. Always found the staff very kind and helpful. All now know me from my numerous stays and I am always greeted with a welcome smile and all are always eager to help if needed. I have also stayed at much pricier hotels, and always came back to tha Pacific!! Central market and Sorya Mall are both only blocks away, and for westerners looking for some familiar food, KFC and Lucky Burger are only a stones throw!! Also, PCT computer and IBC bookstore are next door!! Not the Taj, but I'm never disppointed with the Pacific!

Reviewed November 18, 2010

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Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
9.3
Exceptional
RAMLAH from Malaysia
Couple
Stayed 2 nights in September 2010

good location”

the room

i stayed for 3 days/2 nights. the hotel is great with a good location, easy access to tourists attraction. i booked deluxe and enjoyed the stay with a spacious room and all facilities provided for the hotel guests, i love it. in future for sure i will recommed this hotel to my friends and i will book again if happen to visit phnom penh again.

Reviewed February 05, 2011

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Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
9.0
Exceptional
Wan from Malaysia
Couple
Stayed 4 nights in September 2013

Had a nice stay at a centrally located hotel”

friendly and attentive staff

Pacific Hotel is a budget hotel centrally located in Phnom Penh. The staff were very attentive and friendly. Easy to get public transport especially the tuk tuk.

Reviewed September 27, 2013

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Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
9.6
Exceptional
Saramonic from Singapore
Solo traveler
Standard Twin without Window
Stayed 1 night in February 2019

Great boutique hotel in the center of Phnom Penh.”

If you are looking for a hotel located in the heart of Phnom Penh and is cozy, i would recommend this hotel to you. Staff are amazing, mattress was wonderful and breakfast is good. Would definitely come back here to stay when I am in Phnom Penh, Cambodia.

Reviewed March 02, 2019

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Dear Saramonic, On behalf of the entire team at Pacific Hotel Phnom Penh, we would like to express our heartfelt and sincere gratitude for your warm and kind review and comments on our charming hotel and not to forget the service of the team which have been shared with all of our team with great pride. Thank you for choosing Pacific Hotel Phnom Penh and we look forward to welcoming you back again in the near future. Best regards, CHEAV Chamroeun Hotel Manager.

Responded March 03, 2019
Pacific Hotel
10.0
Exceptional
Saramonic from Cambodia
Business traveler
Standard Twin without Window
Stayed 1 night in February 2019

A great and cozy hotel.”

This hotel is located in the heart of Phnom Penh and it is very close to the central market. The hotel decorates each floor of its corridors with different provinces of cambodia. Staff are really helpful and friendly and breakfast was good. I love how not too small but cozy the room is. Totally recommended.

Reviewed February 17, 2019

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Dear Saramonic, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager

Responded February 18, 2019
Pacific Hotel
9.6
Exceptional
Norman
Group
Family Suite
Stayed 1 night in September 2018

Great place to stay”

Good points: - Receptionists can speak English clearly - Allow us to check-in early and check-out late - Spacious room for 3 persons - Great food (my cousin's and my favorite dish was the noodles) - Provides free map of Phnom Penh For improvement: - Difficulty in door locking (made quite many attempts before we can lock the door)

Reviewed October 01, 2018

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Dear Norman, Thank you for choosing to stay at the Pacific Hotel Phnom Penh. We are delighted that you enjoyed your stay with us and we continuous strive to further improve ourselves so as to serve our guests better everyday. Let me please sincerely apologize about our room door locking was not up to the standard that you have come to expect from us, I will definitely improve on these points. we deeply apologized all the inconvenient we caused you.We hope to have you stay with us again in the future during your visit to Phnom Penh, Cambodia. Kindest Regards, CHEAV Chamroeun General Manager

Responded November 03, 2018
Pacific Hotel
9.0
Exceptional
My from Vietnam
Couple
Stayed 1 night in July 2010

Một khách sạn tốt”

Ngay trung tâm Phnom Penh , thuận tiện đi lại , nhân viên lịch sự nhiệt tình , tiện nghi
Phòng hơi nhỏ cho 2 người

Tuyệt vời ! Tôi đã có những ngày nghỉ tuyệt vời tại Campuchia , chắc chắn lần sau tôi sẽ quay lại nghỉ tại KS Pacific khi nghỉ ngơi tại Phnom Penh

Reviewed July 25, 2010

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Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
8.7
Excellent
gavin from New Zealand
Solo traveler
Stayed 3 nights in January 2015

My stay at Pacific Hotel”

Staff were very good and speak English very well and the location is so close to the Central Market and nightlife

Very comfortable hotel and very good staff and bfriendly made my stay enjoyable , I spent a lot of time walking around the market as it is so close to the Hotel. The bus station is only 5 ,I nutters walk away it's so easy to get around phnom Penh from here Tuk Tuks at the door

Reviewed February 03, 2015

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Dear Gavin, We are more than delighted that you enjoy your stay with us, and thank you so much for taking your time and share your experience with us. we also sincerely apology on the inconvenience cause you face during your stay. We hope you will let us serve you again soon with your next stop to Phnom Penh. Warmly Regards,

Responded February 10, 2020
Pacific Hotel
8.0
Excellent
Darren from New Zealand
Couple
Stayed 3 nights in June 2015

So close to the markets you can walk”

Close proximity to the markets, a great local restaurant across the road, excellant service including the tuk tuk driver.

We had a wonderful stay in Phnom Penh, and the pacific hotel is so close to the markets you can walk. A couple of times we had a meal over the road at the local restaurant and the service was wonderful.

Reviewed July 12, 2015

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Dear Darren, We are more than delighted that you enjoy your stay with us, and thank you so much for taking your time and share your experience with us. we also sincerely apology on the inconvenience cause you face during your stay. We hope you will let us serve you again soon with your next stop to Phnom Penh. Warmly Regards,

Responded February 10, 2020
Pacific Hotel
8.3
Excellent
CHER from Malaysia
Couple
Stayed 1 night in July 2010

Confortable stay”

helpful staff, room clean and comfortable
only one lift which is slow

We enjoy the stay here. Great location with many tuk-tuk available just in front of the hotel, shopping mall and many restaurants just within walking distant. It is a very convinent to stay here. We will come back and stay here when we are in Phnom Penh again. The local Cambodian food is good and delicious.

Reviewed July 12, 2010

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Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
7.7
Very good
NADIA from Malaysia
Group
Stayed 2 nights in June 2015

Pleasant Stay”

Clean, Strategic, Worth It

Every year, I will go to Phnom Penh for charity since 2013. I've been staying here since 2014. And staying here again, this here. It is and old building but with a very good condition. Very clean, and reasonable price with good location. Near by the tourist attraction, river, Killing Fields, Toul Sleng S21, Central Market, Night Market, etc. Tuk Tuk service available 24hours at the lobby. Staff is friendly and helpful. Just hoping that for the room service, the iron should be more than one. Overall, it's a pleasant stay. Hope to stay here again next year. Keep it up!

Reviewed June 15, 2015

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Dear Nadia, We are more than delighted that you enjoy your stay with us, and thank you so much for taking your time and share your experience with us. we also sincerely apology on the inconvenience cause you face during your stay. We hope you will let us serve you again soon with your next stop to Phnom Penh. Warmly Regards,

Responded February 10, 2020
Pacific Hotel
9.6
Exceptional
Cheav from Denmark
Solo traveler
Standard Twin without Window
Stayed 1 night in March 2019

Amazing hotel”

Wow! So glad I tried a new hotel on this trip instead of the one I'm usually at. Pacific hotel has such a great vibe and all the staff are amazing. There's lots of nice areas to sit and relax. The room is so comfortable, the shower is great. The only issue I had was that the two times I sent my laundry, it took a while to come back and I had to follow up. Other than that, no faults. I will be back!

Reviewed March 14, 2019

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Dear CHEAV. On behalf of the entire team at Pacific Hotel Phnom Penh, we would like to express our heartfelt and sincere gratitude for your warm and kind review and comments on our charming hotel and not to forget the service of the team which have been shared with all of our team with great pride. Thank you for choosing Pacific Hotel Phnom Penh and we look forward to welcoming you back again in the near future. Best regards, Sun Kolim, Managing Director.

Responded April 02, 2019
Pacific Hotel
7.7
Very good
Jean from Singapore
Business traveler
Stayed 2 nights in November 2009

Pacific Hotel”

For this price this is a fantastic hotel! Clean, comfortable and almost adequate amenities provided in the room toilet.
Nothing that bad to mention about

The hotel is about 5 mins walk to Central market and also the biggest shopping centre in Phnom Penh which is the Sorya. There is a food court on the upper floor where the desserts are really good. The riverside is about 15 mins walk from the hotel. There is a resident tuk tuk driver named Yuyi who speaks English, doesn't hassle you and he charges reasonable prices.

Reviewed November 12, 2009

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Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
8.7
Excellent
Akie from Japan
Group
Stayed 2 nights in February 2010

Friendly staff”

I think the best thing about the Pacific Hotel is the great staff, front desk, restaurant, house keeping, bell boys, etc..everyone is helpful and full of useful information.
Bugs! but this is a common problem throughout my stay in Cambodia in all hotels!

The Pacific Hotel is just opposite the bank, Western Union?, can exchange money conveniently and safely. About 2 mins down is a convenience store and 2 more minutes down the Lucky Shopping Mall, the location is great! Central Market and bus station is just opposite Lucky's. The food in the hotel is good and reasonably priced, too.

Reviewed March 03, 2010

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Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
10.0
Exceptional
Raymond from Cambodia
Couple
Standard Double without Window
Stayed 1 night in August 2020

Boutique value”

Pacific has promotional prices that make this real value. It's a true boutique hotel with tasteful decor and good facilities. With the restaurant cloaed, they serve you a free breakfast in your room. There's also a gym. Location is right near Psar Thmei and the central taxi/bus station.

Reviewed August 28, 2020

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Dear Mr Raymond, Thank you so much for your kind words. We are more than delighted that we met your expectations. We hope to serve you again soon in the near future. Kindest Regards,

Responded August 28, 2020
Pacific Hotel
10.0
Exceptional
michael from United States
Solo traveler
Stayed 2 nights in October 2010

nice hotel”

friendly and helpful staff

my stay at the pacific hotel was a thoroughly enjoyable experience.the st aff was very helpful in giving directions,and referrals.their service was always conducted with a smile.the rooms were large and clean,and the air-con was excellent.i will definitely stay there again

Reviewed March 30, 2011

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Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
Pacific Hotel
9.6
Exceptional
Zachary from United States
Solo traveler
Standard Double without Window
Stayed 3 nights in January 2019

All was Perfect with this Hotel and Restuarant”

I arrived after a negative flight and airport experience, I was early. The front desk staff told me they would store my luggage and I could check-in two hours early, so I'd have to wait about 150 more minutes. They stored my luggage and I walked three blocks to rent a motor bike for five days. I road to the salon for ear cleaning and a pedicure. When I returned the staff told me they had upgraded me from a standard to a deluxe room with a window. I was not sure if this was an upgrade as the street below is busy with traffic and can make for a noise room. The room had excellent air-conditioning, the best air-conditions of my entire 5 week vacation up to that point. Every extra I asked for I got, one more towel, ice, tooth brush etc. The staff was outstanding. I did get breakfast with this reservation. I could order my eggs the way I wanted them and there was a nice selection of breakfast food. I would recommend the Pacific to any traveler as a solid 3 star stop. It's not located near the

Reviewed January 10, 2019

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Dear Zachary, Warmest greeting from Pacific Hotel Phnom Penh and thank you for choosing our hotel to stay during your trip to Phnom Penh Cambodia. We are very glad to know that you had such a wonderful experience, and I am very appreciate of your kind feedback regarding to the Hot Water issue, I will definitely improve on those points and your room booking is standard room it is correct we had free upgrade your room to superior room but we deeply apologized all the inconvenient we caused you. I wish to say a big thanks to your positive words on our services hospitality, thank so much for your great appraisal about it. We are willing and dedicate to learn, to improve, day by day and that is why I am grateful to read your review. I wish you safe travels and thank you for giving us the opportunity to be greater, tomorrow and the days to come. Your Respectful, CHEAV Chamroeun.

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Pacific Hotel
10.0
Exceptional
Pull
Business traveler
Superior Twin City View
Stayed 1 night in February 2019

Convenient and clean hotel”

Great customer service with quiet and clean room. great place to stay in Phnom Penh.

Reviewed February 19, 2019

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Dear Pull, We are more than delighted that we met your expectation and you enjoyed your stay with us at The Pacific Hotel Phnom Penh. Thank you for taking your time to share your experience with us and it is currently being shared with our Pacific Team. We always strive to further improve ourselves so as to serve our valuable guest better and better each time. We look forward to welcoming you soon again to our properly during your next visit to Phnom Penh. Kindest Regards, CHEAV Chamroeun, General Manager

Responded February 19, 2019
Pacific Hotel
10.0
Exceptional
Cheav from Denmark
Business traveler
Standard Twin without Window
Stayed 1 night in March 2019

Beautiful designed hotel”

We stayed in a Pacific Hotel for one nights and it was just great! Really beautiful designed hotel with awesome buffet breakfast and unique rooms! The reality is even more beautiful than the pictures!! I would def come again.

Reviewed March 14, 2019

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Dear CHEAV. On behalf of the entire team at Pacific Hotel Phnom Penh, we would like to express our heartfelt and sincere gratitude for your warm and kind review and comments on our charming hotel and not to forget the service of the team which have been shared with all of our team with great pride. Thank you for choosing Pacific Hotel Phnom Penh and we look forward to welcoming you back again in the near future. Best regards, Sun Kolim, Managing Director.

Responded April 02, 2019
Pacific Hotel
9.7
Exceptional
DESI from Philippines
Couple
Stayed 1 night in November 2012

Nice and Cozy hotel”

Nice buffet breakfast, nice place to stay at

Definitely a nice place to consider when in Pnom Penh Note that breakfast is nice, although the chaffing dishes are too warm that the bottom part of the food served seemed dry/burnt

Reviewed December 03, 2012

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Dear Value Guest, We thank you for taking your time to share your experience with us, we hope to see you again soon with your next stop to Phnom Penh, Cambodia.

Responded February 24, 2020
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