7.7

Very good
24.5% this month
/10
(2,469 reviews)See what guests said
Highly rated by guests – 88% would recommend
Highly rated by guests – 88% would recommend
View89
Beach68
Swimming Pool48
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Labuan Bird Park 1.2 km
Chimney 1.3 km
Labuan Chimney Museum 1.7 km
Pohon Batu Beach 1.8 km
Pancur Hitam Beach 2.7 km
Labuan Matriculation College 3.4 km
Labuan Hospital 8.4 km
Ban San Miao Temple 10.2 km
Labuan Airport 10.4 km
Layang-Layangan Beach 10.4 km
Palm Beach Resort & Spa

"Recommended who those want to escape from the city"

Andriani - 11 October 2020
Deluxe Garden View King - View Palm Beach Resort & Spa
Lobby Palm Beach Resort & Spa
Lobby Palm Beach Resort & Spa
See all 60 photos
Removed from saved list
Free Wi-Fi

Palm Beach Resort & Spa

Jalan Batu Manikar, Labuan Main Town, Labuan, Malaysia, 87014 - See map
Attention

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
  • Free airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Cheaper than 73% of all properties in Labuan in the last 24 hoursCompared to 49 Labuan properties at Agoda for various dates
Value for money8.1
Location rating7.6
Nearest airportLabuan Airport (LBU) - Malaysia
Distance to airport10.4 km

Rooms available at Palm Beach Resort & Spa

Very good
Room comfort & quality
7.6
Presidential Suite
...
  • Sea view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Presidential Two-Bedroom Suite
...
  • Room size: 178 m²/1916 ft²
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room with Garden View
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Suite Double or Twin Room with Sea View
...
  • Room size: 89 m²/958 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room with Sea View
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Garden View Twin
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Sea View
...
  • Room size: 60 m²/646 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 89 m²/958 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Deluxe Garden View King
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Suite with Full Sea View
...
  • Room size: 50 m²/538 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Palm Beach Resort & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palm Beach Resort & Spa?

Palm Beach Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the resort know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Palm Beach Resort & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Palm Beach Resort & Spa has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Palm Beach Resort & Spa?

Wake up to a great buffet breakfast at Palm Beach Resort & Spa. Asian breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 30 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Palm Beach Resort & Spa?

Palm Beach Resort & Spa features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in buffet during opening hours. Light meal like desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Palm Beach Resort & Spa?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Palm Beach Resort & Spa. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Palm Beach Resort & Spa?

On-site venues and convenient event services make Palm Beach Resort & Spa an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the resort can accommodate up to 84 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Palm Beach Resort & Spa?

Palm Beach Resort & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Palm Beach Resort & Spa?

Travel by air is easy with Labuan Airport only 10.3 km away from Palm Beach Resort & Spa.

What are popular attractions near Palm Beach Resort & Spa?

Palm Beach Resort & Spa is located in Labuan Main Town area, which is famous for attractions such as Labuan Bird Park, Labuan Chimney Museum and WWII Memorial.

What popular beaches are close to Palm Beach Resort & Spa?

Palm Beach Resort & Spa’s Labuan Main Town neighborhood also includes Pohon Batu Beach and Pancur Hitam Beach.

Show more questions
See map
Explore the neighborhood

What people love about Palm Beach Resort & Spa

  • 8.8

    Excellent
    Staff 

    "Staff is great, very helpful and friendly."

    Alexander

    |

    19 March 2020

  • 8.0

    Very good

    "I look forward to staying there again."

    Russell

    |

    2 February 2020

  • 9.2

    Exceptional
    Location

    "Nice view, location for vacation."

    aizat

    |

    13 March 2021

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:

7.7

Very good
2,469 reviews
Cleanliness
7.6
Facilities
7.8
Location
7.6
Read all reviews >
What travelers say they love:
Best hotel to stay when you come for relaxing.
Azwar from Malaysia
Family with young children
More about Palm Beach Resort & Spa

More about Palm Beach Resort & Spa

Ideal for fun and relaxation, Palm Beach Resort & Spa is located in the Labuan Main Town area of Labuan. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Labuan Bird Park, Labuan Chimney Museum, Pohon Batu Beach give to this hotel a special charm.

Offering hotel guests superior services and a broad range of amenities, Palm Beach Resort & Spa is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, luggage storage, Wi-Fi in public areas.

The ambiance of Palm Beach Resort & Spa is reflected in every guestroom. television LCD/plasma screen, free welcome drink, mirror, slippers, sofa are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Palm Beach Resort & Spa is an ideal place of stay for travelers seeking charm, comfort and convenience in Labuan.

Show less

Most talked about facilities

Swimming Pool

112 mentions

Beach

89 mentions

Breakfast

87 mentions

Food & Dining

39 mentions

What they offer

8.0

Very good

"Sea view room is the best, enjoys nice view"

Zainuruainy

|

11 January 2021

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Halal
Buffet

Restaurants on site

Bunga Mas Restaurant
Menu:Buffet

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of Palm Beach Resort & Spa from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.6
Facilities7.8
Location7.6
Room comfort and quality7.6
Service7.9
Value for money8.1
High score for Labuan
Rating
9+ Exceptional (241)
8-9 Excellent (181)
7-8 Very Good (322)
6-7 Good (184)
<6 Below Expectation (259)
Time of the year
Mar - May (272)
Jun - Aug (274)
Sep - Nov (267)
Dec - Feb (374)
All guests (1998)
All room types
All languages

Show reviews that mention 

Showing 1187 verified guest comments
12345
8.0
Excellent
Hani
Family with young children
Deluxe Garden View Twin
Stayed 1 night in July 2019

Should have been better :)”

I have 3 things for Palm Beach to improve; 1. When I first opened the door, I was really happy. The room was spacious, the view was nice, the bed was super comfy......but, as soon as I took of my shoes, omg..The floor was super dusty and sandy! like it hadn't been swept for months! Kaki hitam weyyy serious :( The aircond didn't work, the fridge, the tv too.. rupanya electric circuit problem haha adoii..the funny thing is I had to google the hotel's number and called them only to be told that I should have called from the room's phone.. guess what.. there was no phone in that room 😂😂 Anyway, the receptionist present or manager was quick in action so we got a room change 👍 better coz the previous room was dusty and the balcony table had bird droppings😂 The new room was wayyy better 👍👍 it was clean & the sofa's nicer too.. although we had to call again since power circuit problem but all was good. That evening the kids went for a swim at the kids pool. The pizza was super yums! I hope we can get discount for hotel guest 😍 The beach view was insta-worthy 👍 saw staff building up new photo station for the igers to take selfies..that was good. Next morning, my kids went to the kids pool again but sadly it was dirty..unlike the adult pool..the leaves were everywhere in the water and the water looks unclear with idk whats inside eeww..I hope it gets cleaned up before 9am everyday please..kesian the kids taw so excited wanna play but the pool very geli..just a suggestion, maybe you could add a bigger and deeper kids pool so when one's getting cleaned, people can use the other one 👍👍 The breakfast menu was satisfactory and I just love your kolo mee super yums! The waitresses was too quick in action too haha by the time I finished my last bite, no other plates on my table 😂 All in all, I was happy with my stay as the kids were happy and my friend was happy too..she wanted to come here again with her husband..and me too! Maybe you could add more discount on sp

Reviewed July 23, 2019

See room deals

9.2
Exceptional
WONG from Malaysia
Group
Deluxe Garden View Twin
Stayed 1 night in July 2019

good view good services”

room was clean comfortable. we are enjoy to stay here

Reviewed July 23, 2019

See room deals

10.0
Exceptional
Liew from Brunei Darussalam
Family with young children
Deluxe Garden View King
Stayed 2 nights in June 2019

ANNOYING STUPID CAT ”

During 4am.. stupid cat miao like hell some guess also silly bastard.. 4am drunk and talking loud like the hotel belong to them.. nice food..improve a lots compare before

Reviewed July 20, 2019

See room deals

10.0
Exceptional
Rayyan from Malaysia
Family with young children
Deluxe Garden View Twin
Stayed 1 night in June 2019

HIGHLY RECOMMENDED FOR A RELAXING & BEACH FRONT HOTEL”

Been staying in this lovely hotel on every visit to Labuan. Good service , quite and relaxing environment. Best of all, this hotel provide free shuttle service to Labuan main town and airport transfer. Very accommodating staff and prompt respond from them.

Reviewed June 10, 2019

See room deals

9.6
Exceptional
Katsumasa from Malaysia
Couple
Deluxe Garden View King
Stayed 1 night in April 2019

Beautiful sunset and delicious food”

The sunset from the beach is simply breathtaking. Food and drinks are reasonably priced were above our expectations. Probably the best place to chill out in Labuan. The facility is well-maintained, but sadly looks past its prime. It would be good if the arrangement of shuttle bus were clearly explained at check-in.

Reviewed April 30, 2019

See room deals

9.6
Exceptional
ARVIN from Malaysia
Family with young children
Deluxe Garden View King
Stayed 4 nights in July 2019

Wonderful experience ”

Absolutely loved the place. Clean and very comfortable. Above that, the staff were amazing. Hospitality at its best. Provides shuttle service to/from airport, ferry terminal and town run. Really convenient and the drivers are among the best. Had a wonderful time. The sunset view at the beach is beautiful. Definitely value for the money paid.

Reviewed July 09, 2019

See room deals

10.0
Exceptional
Muhammad from Malaysia
Family with young children
Deluxe Garden View Twin
Stayed 1 night in February 2019

Will be back ”

Made a mistake during booking earlier and ha pick a two single bed room instead a queen bed.. Staff was so kind and helpful to give us a queen bed room upon request.. Lucky for us the were an empty room on that day.. Had a pleasant stay.. The beach was beautiful.. As we spent our evening strolling around it..

Reviewed April 01, 2019

See room deals

8.0
Excellent
Christoph from Austria
Solo traveler
Deluxe Garden View King
Stayed 1 night in March 2019

Very good”

Room was great, clean, big, very good bed. Great staff in the spa. Great free shuttle several times a day. very good wifi, live music on weekend. Not so great is the beach, everywhere cigarette butts. The beach chairs are very hard, no mattresses. The biggest disappointment was the food.

Reviewed March 30, 2019

See room deals

9.6
Exceptional
Andrew from United Kingdom
Couple
Deluxe Garden View Twin
Stayed 1 night in March 2019

Lovely beachside location”

Excellent hotel in beachside location. Grounds and pool area really good. The rooms you get via Agoda may not be the best for the price you pay they are still excellent. Pleasant staff. Good restaurant. Highly recommend

Reviewed March 22, 2019

See room deals

8.0
Excellent
Rawena from Malaysia
Group
Deluxe Garden View Twin
Stayed 3 nights in February 2019

Beautiful Sunset and very Relaxing”

The main asset of the hotel are the staff mainly Gary, Khallish, Natalie, Nadirah from Front Office, Peter from Kitchen and Mr Amran (OM) and not forgetting the Security staff whom very helpful and kind. Spacious rooms very comfortable and love the set up of the room. Requested for a Birthday surprise in the room and Racheal from Sales was very accommodating to assist. Housekeeping were very good as well with clean towels and bed sheets everyday. We really enjoyed the beach and the whole ambience was so amazing. Resort offers complimentary shuttle service which is very convenient to designated locations with pick up as well. Only set back was the Breakfast which was very disappointing. The Management need to look into this seriously simply because the location of the Resort has no easy access to any eateries etc for it is located estimated 30minutes from city centre. As such our first meal of the day is very important.

Reviewed March 01, 2019

See room deals

8.0
Excellent
Dk from Brunei Darussalam
Group
Deluxe Garden View King
Stayed 1 night in June 2019

Pleasant stay”

Good place to stay. Very spacious room with affordable price. The staffs also very friendly. Thank you for the warm welcome.

Reviewed July 04, 2019

See room deals

8.0
Excellent
Dk from Brunei Darussalam
Group
Deluxe Garden View King
Stayed 1 night in June 2019

Pleasant stay”

Good place to stay. Very spacious room with affordable price. The staffs also very friendly. Thank you for the warm welcome.

Reviewed July 04, 2019

See room deals

2.4
Clarissa from Brunei Darussalam
Group
Deluxe Garden View King
Stayed 1 night in June 2019

Acceptable”

The photos on the website/online are all nice and impressive. But when we arrived, the lobby is very hot,A/C not working properly? We checked in and asked directions to our room, and we're directed to Block 3,which is the total opposite to our room. We went into our room and its very hot,A/C not suitable for the room size?we cant breath and cant rest/sleep properly,until we decided to bring down the mattress facing the A/C then life was a little bit better. We went to the beachside in the afternoon,we saw a lot of used plates/glasses that was just left on the side of the white plastic chairs,which doesnt give us the good impression,the beach side is not clean. Then the worst part are those biting insects which left us a lot of those red/itchy part on our skin even when we're back in Brunei. Surroundings /plants are not properly maintained. I understand your lack of staffs,probably,not really sure,and the lack of people supervising the whole area. Wont be back here. I swear.

Reviewed June 10, 2019

See room deals

7.2
Very good
ee from Malaysia
Group
Deluxe Garden View Twin
Stayed 2 nights in June 2019

Go for relax”

Although the hotel is a bit old, the service is quite good. Give a suggestion, can add a few lights to the pool and it will be safer to swim at night. Also, the massage service is great, but the plants of block 3 should be trimmed.

Reviewed June 09, 2019

See room deals

8.4
Excellent
Amardeep from Brunei Darussalam
Family with young children
Deluxe Garden View Twin
Stayed 2 nights in May 2019

Perfect location with kids for families ”

My second time in this resort. I will come back for more as the location is perfect for kids and families. Slight downside with the staffs as they were not very courteous and polite. Staffs serving food were not very cheerful and helpful. Other staffs were very good compared to them. This can be better next time for sure and yes I do recommend for couples or families with kids.

Reviewed June 02, 2019

See room deals

8.8
Excellent
Christina from Malaysia
Couple
Deluxe Garden View Twin
Stayed 1 night in May 2019

Relaxing resort ”

Checking in and out is good. The receptionist is efficient enough. How ever, the limited choices of breakfast and the staff at the eatery corner should be more friendly in terms of their service. A smile should be sufficient.

Reviewed May 21, 2019

See room deals

8.0
Excellent
Chong from Malaysia
Business traveler
Deluxe Garden View Twin
Stayed 1 night in January 2019

Good resort value for money ”

Checked in and was given a garden view room. Anyway it’s still able to get some view of the ocean from the balcony. Room was huge although was a little old but cleaniness is still acceptable. Breakfast was so so nothing much to choose but compensated with a nice ocean plus a garden view.

Reviewed January 20, 2019

See room deals

9.6
Exceptional
guo from Malaysia
Couple
Deluxe Garden View King
Stayed 2 nights in December 2018

Great place for a weekend getaway”

Rooms are huge and clean, great value for money, good balcony view. Airport transfers are really convenient too, despite us arriving almost midnight. I accidentally left a parcel of chocolates behind but the staff (Ms Regina) actually helped me mail it to me. I really appreciated the hospitality provided. Will definitely return. Thank you!

Reviewed December 26, 2018

See room deals

9.6
Exceptional
SUZILLAH from Malaysia
Business traveler
Deluxe Garden View Twin
Stayed 1 night in December 2018

Very spacious room and great pool!”

Stayed only 1 night with friend that came from KL cause we wanted to have a relaxing weekend vacation. Great choice indeed. Near to other tourist attractions as well (bird park, Chimney Museum & Gedung Ubat Hiking trail). Will stay here again next time!

Reviewed December 15, 2018

See room deals

9.2
Exceptional
Nessa from Malaysia
Family with young children
Deluxe Garden View Twin
Stayed 1 night in December 2018

Enjoyed my stay with families!”

Exceptional! The view, the front desk is very friendly and the staff help a lots, the facilities and the room is spacious. I was travel with my husband and in laws,they enjoyed the stay so much especially my kids. We spend a good time at the pool which facing the sea view. The foods is good, the breakfast buffet quite much choice too. Definitely will visit again next time if going Labuan!

Reviewed December 10, 2018

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null