Palm Royale Cairns Resort
Palm Royale Cairns Resort
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"Staff were very helpful"

Patricia

14 May 2018

Pool View Room - Bathroom Palm Royale Cairns Resort
Pool View Room - Bathroom
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Swimming pool [outdoor] Palm Royale Cairns Resort
Swimming pool [outdoor]
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Swimming pool [outdoor] Palm Royale Cairns Resort
Swimming pool [outdoor]
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Swimming pool Palm Royale Cairns Resort
Swimming pool
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See map Palm Royale Cairns Resort
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Good
Location
6.6
See all 39 photos Palm Royale Cairns Resort
See all 39 photos
Removed from saved list
Very good
From 507 reviewsSee what guests said
7.6
Recommended by 84% of guests
84%

would recommend to a friend

Agoda Preferred Property

2016

Gold Circle Award Winner

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

Room choices
7.7
Very good
Room comfort & quality
Resort Room
Resort Room
...
  • Nature view
  • 29 m²/312 ft²
  • 1 king bed or 2 single beds
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Pool View Room
Pool View Room
...
  • Pool view
  • 29 m²/312 ft²
  • 1 king bed or 2 single beds
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Triple Pool View
Triple Pool View
...
  • Pool view
  • 33 m²/355 ft²
  • 1 single bed and 1 king bed...
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Family Room
Family Room
...
  • Pool view
  • 40 m²/431 ft²
  • 2 single beds and 1 king be...
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Executive Room
Executive Room
...
  • Pool view
  • 33 m²/355 ft²
  • 1 single bed and 1 king bed
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Pool Quad
Pool Quad
...
  • Non-smoking
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Pool Triple Room
Pool Triple Room
...
  • Non-smoking
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TRIPLE STANDARD - ROOM ONLY
TRIPLE STANDARD - ROOM ONLY
...
  • Balcony/terrace
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Executive King Room
Executive King Room
...
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    Executive Room
    Executive Room
    ...
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      More about Palm Royale Cairns Resort

      More about Palm Royale Cairns Resort

      "Good swimming pool and supermarket and food hall opposite."

      Reviewed 21 September 2017

      allistair from United Kingdom

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      Couple

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      "Pool-view Rooms were good for stay."

      Gryphon from Canada

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      Family with young children
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (507)Booking.com Reviews (1591)
      7.6
      Cleanliness7.9
      Facilities7.8
      Location6.6
      Room comfort and quality7.7
      Service8.1
      Value for money8.5
      Provided by verified guests of Agoda
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      Room type
      Executive Room
      Family Room
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      Showing 411 verified guest comments
      12345
      7.6
      Very good
      Anthony from Australia
      Group
      Resort Room
      Stayed 5 nights in September 2018
      Clean establishment friendly staff.”
      Overall the room was clean and the resort was well located to accessing Cairns many attractions.
      Reviewed September 13, 2018
      10.0
      Exceptional
      Marisa from Australia
      Family with teens
      Family Room
      Stayed 4 nights in August 2018
      Relaxed and friendly environment staff super helpful ”
      Cleanliness and staff were amazing.
      Reviewed September 04, 2018
      10.0
      Exceptional
      Natalie from Australia
      Couple
      Resort Room
      Stayed 2 nights in August 2018
      Exceptional”
      Love this hotel. Great Pool, nice and friendly staff. I'll definitely go back. Bathroom is so clean and housekeeping up to date 👌😊
      Reviewed August 26, 2018
      8.0
      Excellent
      Marie from Australia
      Couple
      Pool View Room
      Stayed 2 nights in August 2018
      Good & clean hotel”
      We enjoyed our stay at Palm Royale. Very clean and the service from all staff was fantastic. A bit of out city centre. Uber from airport to there was $25, taxi from city centre to there is $17 on average. A free shuttle to Colonial Cairns (not an enjoyable restaurant in my opinion). Good timely shuttle to reef terminal and DFO and nightly markets and back for $5 each way. Great value for money. Breakfast was good- usual hot breakfast offerings- not much service involved there but hey, for the price you pay, pretty decent. Would stay there again if required no problem!
      Reviewed August 18, 2018
      5.6
      Marie from Ireland
      Couple
      Resort Room
      Stayed 2 nights in August 2018
      Didn't end up staying ..they moved us”
      We didn't get to stay here. Thry moved us to a sister hotel after we arrived. They should have notified us in adancs.
      Reviewed August 18, 2018
      7.2
      Very good
      susan from Australia
      Couple
      Resort Room
      Stayed 10 nights in August 2018
      Very good”
      Staff were friendly and the room was lovely.
      Reviewed August 17, 2018
      7.6
      Very good
      Peter from Australia
      Solo traveler
      Triple Pool View
      Stayed 3 nights in August 2018
      Area and Parking alerts disproved”
      Locals warned me of the surrounding M suburbs and said street parking was risky, well got a park every night inside and area around looked fine, my room was newly renovated and presented well, although facing the busy corner surprisingly no road noise, staff are very busy and still pleasant, all in all an enjoyable 3 nights stay
      Reviewed August 15, 2018
      2.8
      Sarah from United Kingdom
      Family with young children
      Triple Pool View
      Stayed 4 nights in August 2018
      This hotel is situated on a main highway through cairns, it was like sleeping on the sidewalk”
      The room was clean and the reception staff were polite, breakfast was good, and that’s it. Pool was freezing cold, our room although clean was beside a main 6 lane highway with no sound proofing. Apart from breakfast the only other food on offer was nachos or finger food, no other meals available, I booked four nights but checked out after one!!
      Reviewed August 14, 2018
      9.2
      Exceptional
      Frank from Australia
      Group
      Triple Pool View
      Stayed 1 night in August 2018
      Very nice resort friendly, helpful, clean & a good price ”
      Enjoyed our stay and would stay again
      Reviewed August 13, 2018
      8.0
      Excellent
      Alexaneal from Singapore
      Group
      Family Room
      Stayed 4 nights in August 2018
      Decent”
      They clean the room everyday, the room was spacious and with balcony so it's very convenient especially for smokers. Toilet and bath is clean and newly renovated. The location is far from the city, uber costs around 12-16 per trip, or will take 45min to 1hr walk.
      Reviewed August 13, 2018
      9.6
      Exceptional
      Iris from Australia
      Family with young children
      Family Room
      Stayed 1 night in August 2018
      Exceptional”
      Worth the money..
      Reviewed August 05, 2018
      7.2
      Very good
      Nim from Hong Kong
      Solo traveler
      Resort Room
      Stayed 6 nights in July 2018
      Winter Getaway”
      escaping from the cold weather in Sydney, I went to the north, Cairns. Palm Royale provides a nice and pleasant stay if you are travelling on budget. Nice staff and pools. Located right next to a small shopping mall for daily essentials, and the bus stop to the city is there, too. Very easy to get around.
      Reviewed July 26, 2018
      Dear Nim, We are delighted you enjoyed your stay with us. We look forward to welcoming you back again in the near future and hope you will have a bit more time to enjoy the facilities and service of Palm Royale Cairns.
      Responded August 02, 2018
      Palm Royale Cairns Resort
      8.8
      Excellent
      Amanda from Australia
      Solo traveler
      Resort Room
      Stayed 2 nights in July 2018
      Value for money”
      Excellent value for money. Lovely friendly staff too. Very helpful and respectful.
      Reviewed July 22, 2018
      Dear Amanda, We are delighted you enjoyed your stay with us here at the Palm Royale. We look forward to welcoming you back again in the near future and hope you will have a bit more time to enjoy the facilities and service of our Resort.
      Responded August 02, 2018
      Palm Royale Cairns Resort
      8.8
      Excellent
      Fay from Australia
      Solo traveler
      Resort Room
      Stayed 5 nights in July 2018
      Fantastic ”
      Friendly staff, fantastic pools, rooms serviced daily, just a great place to stay
      Reviewed July 19, 2018
      Thank you for your fantastic review, Fay. See you soon
      Responded August 02, 2018
      Palm Royale Cairns Resort
      8.8
      Excellent
      Fay from Australia
      Solo traveler
      Pool View Room
      Stayed 3 nights in July 2018
      Fabulous as usual”
      Friendly staff, fantastic pools, rooms serviced daily, it's like my second home
      Reviewed July 19, 2018
      Dear Fay, We are delighted you enjoyed your stay with us. We look forward to welcoming you back again in the near future and hope you will have a bit more time to enjoy the facilities and service of Palm Royale Cairns.
      Responded August 02, 2018
      Palm Royale Cairns Resort
      9.6
      Exceptional
      Amanda from Australia
      Family with teens
      Resort Room
      Stayed 1 night in July 2018
      Mum with teenage daughter ”
      Greatest value for money and the cleanest room I’ve ever had . Congratulations to the cleaning staff really great. Best value for money around .
      Reviewed July 09, 2018
      Dear Amanda, We are delighted you enjoyed your stay with us here at the Palm Royale. We look forward to welcoming you back again in the near future and hope you will re-experience the facilities and service of our Resort.
      Responded July 16, 2018
      Palm Royale Cairns Resort
      8.8
      Excellent
      Gene from United States
      Couple
      Resort Room
      Stayed 2 nights in June 2018
      Great place, not in the best location but they offer free shuttle to the Night Market”
      Great room, beautiful pools and very helpful staff.
      Reviewed July 02, 2018
      Dear Gene, We are delighted you enjoyed your stay with us here at the Palm Royale. We look forward to welcoming you back again in the near future and hope you will re-experience the facilities and service of our Resort.
      Responded July 16, 2018
      Palm Royale Cairns Resort
      6.0
      Bradley from Australia
      Solo traveler
      Resort Room
      Stayed 2 nights in June 2018
      Met my simple needs..”
      Nothing flash. Satisfactory.
      Reviewed June 26, 2018
      Thank you for your review, Bradley
      Responded June 29, 2018
      Palm Royale Cairns Resort
      10.0
      Exceptional
      Diana from Australia
      Couple
      Resort Room
      Stayed 11 nights in June 2018
      Exceptional”
      Welcoming, efficient staff. Clean and comfortable room with lovely view over central lap pool. Full breakfast available at additional cost. Evening and drinks beside the main pool with prawns and antipasti (very reasonably priced). Seven mins by car to CBD. Raintrees shopping centre 2 mins walk for self catering. Very relaxing holiday.
      Reviewed June 22, 2018
      Dear Diana, I am thrilled to hear you enjoyed your stay with us and that you took full advantage of the facilities our hotel has to offer. On behalf of the whole team here we thank you for your review and look forward to welcoming you back again soon.
      Responded June 29, 2018
      Palm Royale Cairns Resort
      6.4
      Good
      RAYLEEN from Australia
      Couple
      Resort Room
      Stayed 1 night in June 2018
      Good price when in transit but wouldnt spend more then a night there”
      Very big, clise to main road; pool is up one end of resorf.
      Reviewed June 13, 2018
      Dear RAYLEEN, Thank you so much for your review. We are lucky enough to be not so far of the action of Cairns Esplanade but still 'tucked away' enough to make it feel like the hidden gem that it is. Please note that our Resort do have 2 big pools when the Lagoon pool is right in the middle of the Resort. We look forward to welcoming you back again in the near future and hope you will re-experience all pool facilities and service of our Resort.
      Responded June 21, 2018
      Palm Royale Cairns Resort
      12345
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