Pan Pacific Perth
Pan Pacific Perth
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"Comfortable room, friendly staff, modern clean décor."

Alan

19 February 2018

Deluxe King Room Pan Pacific Perth
Deluxe King Room
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Lobby Pan Pacific Perth
Lobby
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Interior view Pan Pacific Perth
Interior view
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Interior view Pan Pacific Perth
Interior view
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Excellent
Location
8.6
See all 55 photos Pan Pacific Perth
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Pan Pacific Perth

Excellent location
Stay in the heart of Perth - See what's nearby
Have a question for Pan Pacific Perth?
Excellent
From 1425 reviewsSee what guests said
8.2
Recommended by 93% of guests
  • Heart of the city

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Steamroom

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Booked 16 times in the last 24 hours | 15 travelers are looking at this property right now
Premier
Premier
...
  • City view
  • 39 m²/420 ft²
  • 1 king bed
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Pacific Club Suite
Pacific Club Suite
...
  • City view
  • 55 m²/592 ft²
  • 1 king bed
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Suite River View
Suite River View
...
  • River view
  • 60 m²/646 ft²
  • 1 king bed
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Pacific Club King Room
Pacific Club King Room
...
  • City view
  • 38 m²/409 ft²
  • 1 king bed
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Deluxe King Room
Deluxe King Room
...
  • City view
  • 29 m²/312 ft²
  • 1 king bed
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Executive King Room
Executive King Room
...
  • City view
  • 38 m²/409 ft²
  • 1 king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • 29 m²/312 ft²
  • Non-smoking
  • 2 queen beds
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Presidential Suite
Presidential Suite
...
  • 172 m²/1851 ft²
  • Non-smoking
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Superior King Room
Superior King Room
...
  • 29 m²/312 ft²
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Double Deluxe
Double Deluxe
...
  • 29 m²/312 ft²
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More about Pan Pacific Perth

More about Pan Pacific Perth

"Clean comfortable room with nice bath and amenities ."

Reviewed 27 November 2017

Ting Y. from Singapore

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"A very pleasant stay, with really helpful and courteous staf..."

George from United Kingdom

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1425)Booking.com Reviews (2772)
8.2
Cleanliness8.5
Facilities8.1
Location8.6
Room comfort and quality8.1
Service8.5
Value for money7.8
Provided by verified guests of Agoda
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Showing 1044 verified guest comments
12345
9.6
Exceptional
Jayati from Germany
Couple
Premier
Stayed 4 nights in September 2018
Value for money and a warm hearted service from excellent staff ! Their good heart reflected on face”
Would like to stay here again
Reviewed September 19, 2018
9.2
Exceptional
Kim from Australia
Couple
Pacific Club King Room
Stayed 1 night in September 2018
Beautiful Hotel”
Our room was perfect. Very well furnished and fitted out. I would not hesitate to return here.
Reviewed September 14, 2018
10.0
Exceptional
Jessica from Australia
Business traveler
Deluxe King Room
Stayed 3 nights in September 2018
A good choice”
Pan Pacific was the location of a professional conference, so it was the convenient choice this time. The rooms and facilities for the conference were great and the food catered for during the conference was also nice. Even so, I'd be happy to stay again if I were the visit Perth for leisure in the future. Beds were comfortable, staff were friendly, and I enjoyed the location - perfect for a morning stroll along the swan river as you head out for breakfast. With Perth's free public buses in the CBD, the 935 bus to King's Park is literally just down the road.
Reviewed September 11, 2018
9.2
Exceptional
Shane from Australia
Couple
Pacific Club Suite
Stayed 1 night in September 2018
Exceptional”
Would highly recommend the pan Pacific especially the suites. Great value for money. Breakfast is great. Free drinks in the club lounge are good with a good variett. Think the canapes could be bit better with more options. The only down side is we phoned the concierge 20 minutes before we left our room to make sure our car was ready from valet parking and it was not ready and we still had to wait nearly 20 minutes for our car. Valet parking said they never got called to have our car out.
Reviewed September 09, 2018
10.0
Exceptional
Julie from Australia
Couple
Suite River View
Stayed 2 nights in September 2018
Exceptional Stay”
I have stayed here on numerous occasions and the staff are amazing every visit. Very friendly and will go out of their way to help if required. I cannot fault the hotel or staff.
Reviewed September 08, 2018
8.4
Excellent
Paul from Singapore
Family with young children
Pacific Club King Room
Stayed 1 night in September 2018
Nice club room”
The reception staff who checked us in to room 610 on 4th Sep 2018 provided us with exceptional service. She even arranged an appointment to the doctor as my spouse was not feeling well. We had an infant and we managed to check in 30 mins earlier. Hpwever the service one phone line was bad and i dread getting help from there. Stuart from concierge was extremely helpful and saved us from alot of trouble. Overall stay was great and location was good. Great experiencd.
Reviewed September 06, 2018
6.8
Good
mohd from Malaysia
Couple
Deluxe King Room
Stayed 3 nights in July 2018
Cozy hotel”
good for honeymoon, relax stay.
Reviewed August 29, 2018
Dear Mohd, Congratulations on your honeymoon. We are so glad to have you stayed with us. Rob Weeden - General Manager
Responded August 31, 2018
Pan Pacific Perth
9.2
Exceptional
Chye from Singapore
Group
Premier
Stayed 2 nights in August 2018
Great place, clean & friendly staff especially Mr Casey & Mr Stuart. ”
On our 1st night check in, 1 of our friends needed a doctor and Mr Stuart was extremely helpful in assisting us to get a doctor to the hotel. He followed up very closely & updated us on the arrival of doctor as well as getting doctor to the correct hotel room (& he gave us the estimate of charges too). As for Mr Casey, he was very professional and cool as he facilitated our several rooms that were not in order. Thank you, Mr Casey & Mr Stuart.
Reviewed August 28, 2018
Dear Chye, Thank you so much for the terrific commentary, we are so glad that you chose to stay with us. Our colleagues read these reviews every day and the gracious gesture of recognising their contribution sure does go a long way. We will celebrate Stuart & Casey absolutely. While I'm so sorry that your friend was unwell. Rob Weeden - General Manager.
Responded August 31, 2018
Pan Pacific Perth
10.0
Exceptional
Jason from Australia
Couple
Deluxe King Room
Stayed 1 night in August 2018
Apart from a meal mix up it was a perfect stay”
Appreciate the kindness of the staff and the genuine hospitality we recieved. Apart from the mix up with our meal it was a perfect night.
Reviewed August 28, 2018
Dear Jason, Appreciate your commentary and thank you for the rating. We are so glad to have you staying with us. Rob Weeden - General Manager
Responded August 31, 2018
Pan Pacific Perth
9.2
Exceptional
Dennis from Singapore
Business traveler
Deluxe Twin Room
Stayed 2 nights in August 2018
Exceptional”
Property a little aged but service still pan pacific standard
Reviewed August 25, 2018
Dear Dennis, Appreciate your commentary and thank you for the rating. We are so glad to have you staying with us. Rob Weeden - General Manager
Responded August 31, 2018
Pan Pacific Perth
10.0
Exceptional
Michelle from Australia
Couple
Deluxe King Room
Stayed 1 night in August 2018
great Stay ”
Will tell all my friends
Reviewed August 23, 2018
Dear Michelle, Appreciate your commentary and thank you for the perfect rating. We are so glad you stayed with us. Rob Weeden - General Manager
Responded August 31, 2018
Pan Pacific Perth
5.2
Craig from Thailand
Couple
Pacific Club King Room
Stayed 2 nights in August 2018
Service was atrocious... ”
Pros.. Room was nice... Service was shite
Reviewed August 21, 2018
9.2
Exceptional
Pearline from Singapore
Family with young children
Deluxe Twin Room
Stayed 1 night in June 2018
excellent stay”
Great staffs making my stay enjoyable. Very courteous and friendly. Looking forward to seeing them again.
Reviewed August 14, 2018
Dear Pearline, Appreciate your commentary and thank you for the perfect rating. We are so glad you stayed with us. Rob Weeden - General Manager
Responded August 31, 2018
Pan Pacific Perth
10.0
Exceptional
LIGAYA from Singapore
Couple
Deluxe King Room
Stayed 2 nights in August 2017
Exceptional”
All good things to say :)
Reviewed August 13, 2018
Dear Ligaya, Appreciate your commentary and thank you for the perfect rating. We are so glad you stayed with us. Rob Weeden - General Manager
Responded August 31, 2018
Pan Pacific Perth
10.0
Exceptional
Carrie from Australia
Couple
Pacific Club Suite
Stayed 1 night in August 2018
Already planning to go back!!! ”
We had the most awesome time. Our pacific club suite with newly refurbished bathroom was fabulous. The bed and pillows were devine making for a wonderful nights sleep. The 2 hours complimentary lounge access was fantastic, cosmos, champagne and craft beers a plenty accompanied by an exceptional buffet spread. The staff were chatty and welcoming and they couldn’t have been more generous when helping to quench our thirsts! Superb night. So glad we picked there!
Reviewed August 12, 2018
Dear Carrie, Appreciate your commentary and thank you for the perfect rating. We are so glad you stayed with us. Rob Weeden - General Manager
Responded August 31, 2018
Pan Pacific Perth
10.0
Exceptional
Tina from Australia
Couple
Suite River View
Stayed 1 night in August 2018
excellent staff”
my husband and I had the most amazing stay at pan pacific perth. Kirsten the lovely hostess in the club lounge was just wonderful. the lovely reception staff were efficient and helpful. the room was amazing. clean and beautiful views. thank you pan pacific we will be back. andy and tina ohalloran
Reviewed August 11, 2018
Dear Tina, Appreciate your commentary and thank you for the perfect rating. We are so glad you stayed with us. Rob Weeden - General Manager
Responded August 31, 2018
Pan Pacific Perth
7.6
Very good
Ivan from Indonesia
Business traveler
Pacific Club King Room
Stayed 2 nights in July 2018
Close to Swan River !”
A nice place, very close to park and Swan Park!
Reviewed August 07, 2018
Dear Ivan, Thank you for your comments and indeed, it is quite close to the Swan River! We are glad to have you stayed with us and we cannot wait to welcome you back. Rob Weeden - General Manager
Responded August 08, 2018
Pan Pacific Perth
8.8
Excellent
janice from Australia
Couple
Pacific Club King Room
Stayed 1 night in July 2018
Excellent”
hotel was a bit dated and rooms were only worth the agoda price, no th e700 they stated the room was. However, the staff were exceptional and the breakfast was amazing!
Reviewed July 30, 2018
Dear Janice, Thank you for your comments - we do share these with the leadership team in the morning briefings and we do have plans in line - stay tuned! We are so glad to have you staying with us and we look forward to welcoming you back. Rob Weeden - General Manager
Responded August 08, 2018
Pan Pacific Perth
9.6
Exceptional
Blake from Australia
Couple
Suite River View
Stayed 1 night in July 2018
Exceptional”
Parking is the issue, if you booked through a 3rd party you can not book a parking spot. The parking is shared with other apartments. So it is not guaranteed. Plus it is costly $25 for 24 hour parking on top of room hire. Other wise we received a great deal through agoda with pacific room access which is afternoon, snacks and drinks, breakfast in the morning included in room charge.
Reviewed July 30, 2018
Dear Blake, Thank you for taking the time to score us and write a review. Indeed the price of car parking fees in Perth can be surprisingly expensive, but we try our very best to remain competitive in the market and provide the best value for the lowest prices possible. We are glad to have you stayed with us and we are looking forward to welcoming you back. Rob Weeden - General Manager
Responded August 08, 2018
Pan Pacific Perth
8.4
Excellent
Muhammad from Singapore
Couple
Pacific Club King Room
Stayed 5 nights in July 2018
Decent hotel in the CBD area”
Friendly staff, decent location and clean rooms. Breakfast was ok. My only feedback will be that it'll be nice to have at least 1 to 2 movie channels on the TV. You have to pay in order to watch more popular movie titles.
Reviewed July 30, 2018
Dear Muhammad, Thank you for your comments - we do share these with the leadership team in our morning briefings. We are glad to have you stayed with us and we are looking forward to welcoming you back. Rob Weeden - General Manager
Responded August 08, 2018
Pan Pacific Perth
12345
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