Paradise Suites Hotel
Paradise Suites Hotel
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Paradise Room - Bed Paradise Suites Hotel
Paradise Room - Bed
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Lobby
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Interior view Paradise Suites Hotel
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Very good
Location
7.6
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What guests are saying:
Wonderful place, enjoyed honeymoon
Nguyen from Vietnam
Couple
Great hotel, one of the best beds I slept in, amazing pillows. Nice tgat they have free bicycles for guests to use. Downside is there is nothing to do in the area the hotel is located.
Fabrice from France
Solo traveler
we paid a reduced rate and got a great room with all comfort and luxury.
Koen from Belgium
Couple
Pros only. Nothing bad to say. Lovely staff. Delicious drinks, food and the breakfast was the best hotel breakfast buffet ever! Bed was comfortable and they made up the room with new towels and waters everyday.
Courtney from South Korea
Couple
Very spacious.Beautiful beds.Very comfortable.Modern hotel.
Sue from Australia
Couple
lovely stay as the rooms are new and luxurious for a good deal. love the area which is beside the harbour for tours and the Jo Bar and 1958 restaurant which serves a good variety of alcohol and authentic Vietnamese food
Liang from Singapore
Couple
new and spacious hotel
lin from Singapore
Solo traveler
Exceptional! For this price only missing swimming pool
Sebastian from United Kingdom
Solo traveler
Excellent
From 384 reviewsSee what guests said
8.5
/
10
Exceptional room comfort and quality
9.4
Recommended by 85% of guests
Value for money8.7
Location rating7.6
Nearest airportCat Bi International Airport (HPH)
Distance to airport30.6 km
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

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9.4
Exceptional
Room comfort & quality
Trend Suite
Trend Suite
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed or 2 single beds
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Classic Suite
Classic Suite
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed or 2 single beds
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Paradise Room
Paradise Room
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 double bed or 2 single be...
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Suite Two Beds
Suite Two Beds
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    Studio One Bed
    Studio One Bed
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      Studio Two Beds
      Studio Two Beds
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        studio standard
        studio standard
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          Suite Premium
          Suite Premium
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            More about Paradise Suites Hotel

            More about Paradise Suites Hotel

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (384)Booking.com Reviews (567)
            8.5
            /
            10
            Cleanliness9.2
            Facilities8.3
            Location7.6
            Room comfort and quality9.4
            Service8.8
            Value for money8.7
            Provided by verified guests of Agoda
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            All guests (384)
            All room types

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            Showing 247 verified guest comments
            12345
            10.0
            Exceptional
            Joshua from United Kingdom
            Couple
            Trend Suite
            Stayed 7 nights in January 2019
            Great stay! ”
            Rooms very modern we stayed in the trend suit originally for 7 nights but had to cut our trip short, hotel very understanding and helped as much as possible. The hotel offer some great excursions and day trips, we indulged in the spa and the hotels own cruise. All of the staff done such an amazing job and paid extra attention to the details, I'd like to give a special thanks to our tour guide on the boat/waiter MING who made our day extra special by answering all the questions we had and running us through the history of Vietnam, his English was perfect and we understood everything he was telling us for that I'd like to thank him. Such a relaxing stay with no pressure what so ever, great for a quiet escape.
            Reviewed January 13, 2019
            7.2
            Very good
            Guillaume from Canada
            Solo traveler
            Paradise Room
            Stayed 1 night in January 2019
            Ghost town in low season”
            A bit confusing because when you book online it’s with one of the 4 or 5 hotels in their chain that are right next to each other. Makes the check-in a little akward. The room was really nice, bed was great. Just wouldn’t recommend staying in Tuan Chau unless you have to for a cruise. You might aswell go directly to Cat Ba. There was nothing to do while I was there and regretted booking a night here. Maybe in high season there is a bit more to do as all the businesses will be open... but doubtful.
            Reviewed January 12, 2019
            8.0
            Excellent
            Brenna from Canada
            Couple
            Classic Suite
            Stayed 3 nights in November 2018
            Beauftul hotel, but isolated. Staff made it worth while ”
            The hotel is new and well maintained. Very clean and comfortable. The location is fairly isolated but had we done some more research we would have booked more to do. We did a one day cruise through the hotel and it was wonderful. Perhaps two nights in the hotel max and an overnight cruise would have kept us busier. The restaurants at the hotel complex do their best but we felt we missed out on real Vietnamese cuisine as they are catering to a large crowd of tourists. The spa facilities are nice but not all of the staff are well trained. However, when we talked to the manager she took our feedback very seriously and offered a refund for my massage. She also went above and beyond to confirm our travel arrangements that we had made with another accommodation. Come stay here, enjoy the peace and quiet and huge beds, and the exceptional staff. Also, the Paradise Cruise appeared to be the most well-equipped of the boats we saw. New life jackets and everything. We would come back and do an overnight cruise and stay at the Suites. Note that the area is still under development which was a bit to comprehend. Interested to see where the area ends up in 5 or 10 years. Appears to be focused on a higher end resort type of feel.
            Reviewed November 10, 2018
            8.0
            Excellent
            DONGCHAN from Vietnam
            Family with young children
            Classic Suite
            Stayed 1 night in July 2018
            Good and nice as compare price. I recommand and book again if come again.”
            Good and nice as compare price. I recommand and book again if come again.
            Reviewed January 05, 2019
            8.8
            Excellent
            Yulia from Israel
            Couple
            Classic Suite
            Stayed 2 nights in September 2018
            Very good ”
            What is not mentioned in agoda is that the pool and the seashore is 1.5km away from the hotel. But the hotel provides the electric cars transportation 9-11am, 1-6pm. The room was very good though not exactly like in the pic (e.g., no carpeting and it's sad, the floor is cold) but very comfortable and beautiful. The stuff was extremely friendly and helpful. The hotel is located near the ferry station but almost no facilities around (e.g., no pharmacy).
            Reviewed September 24, 2018
            10.0
            Exceptional
            Chi from Canada
            Family with teens
            Classic Suite
            Stayed 2 nights in July 2018
            Exceptional”
            This was one of the best hotels that we stayed during our 3-week trip in Vietnam. We stayed there for the convenient access to the 1-day cruises. It's too bad Tuan Chau island does not have much happening. Other than that, the hotel is excellent, so is food and service. The only surprise is that the hotel's private beach and pool is very far away. You will need to borrow the free bicycle to get there. The pool is lovely except that the surrounding hotels are still under construction. You just have to learn to ignore it. The beach, on the other hand, is less impressive to swim in. It's just nice for picture taking since you can see the Ha Long Bay in the background.
            Reviewed August 20, 2018
            Dear Chi, Thank you for taking the time to share your review. We are glad to hear that you had a great time with us, and thank you for understanding the construction happening around our leisure area. We are finishing that expansion project soon, and have planned some exciting additions in terms of leisure and entertainment. We already have regular electric-car service between the beach and our main buildings, for those not willing to borrow a bike - although it is quite a nice place for a ride. We would love to welcome you again soon! Yours, Ettore Z Director of Quality
            Responded November 08, 2018
            Paradise Suites Hotel
            9.2
            Exceptional
            Mayling from Malaysia
            Couple
            Paradise Room
            Stayed 1 night in December 2018
            Nice hotel in quiet location ”
            The hotel was very nice and the breakfast was the best we had in Vietnam.
            Reviewed December 30, 2018
            8.4
            Excellent
            Thach from Vietnam
            Family with young children
            Classic Suite
            Stayed 1 night in February 2018
            Friendly and helpful!!!”
            The service at the hotel is fantastic, all the staffs make an efford to assist.
            Reviewed December 22, 2018
            10.0
            Exceptional
            Philippa from United Kingdom
            Couple
            Paradise Room
            Stayed 2 nights in December 2018
            Lovely quiet hotel, good location for Halong Bay boat trip”
            The hotel was lovely, modern and clean. The staff were very accommodating. It is right next to the marina where you can go on a day boat trip to Halong Bay. The spa was great we had a massage with 50% off at happy hour. The area is very quiet only a few restaurants so we only stayed 2 nights. But over all a really lovely place.
            Reviewed December 11, 2018
            9.2
            Exceptional
            Simon from United Kingdom
            Group
            Classic Suite
            Stayed 1 night in November 2018
            Good luxury hotel, odd location”
            The hotel was really good with luxury fittings. Pool and beach were about 15 minute drive away. Location is weird the island seems pretty empty with lots of half built hotels. We ate at the hotel due to lack of options, the food was really good
            Reviewed November 18, 2018
            9.2
            Exceptional
            mohammed from United Kingdom
            Solo traveler
            Trend Suite
            Stayed 1 night in October 2018
            Lovely hotel from the moment you enter!”
            Very spacious rooms, good spa facilities and breakfast. The only annoying part is having to travel by electric car to the pool which is in another facility but it was very scenic when I got there so all in all it was fine. Lastly, thanks to all the staff - they were very attentive.
            Reviewed November 03, 2018
            9.2
            Exceptional
            Susan from Singapore
            Group
            Classic Suite
            Stayed 2 nights in December 2017
            Very Spacious Room”
            This is a new hotel on the island. I love the space in the room. It's enough for another King-sized bed. The staff are very approachable and the food in the restaurant is good too. There is good spread at the breakfast table. Enjoyed my stay there and will definitely recommend to my friends. However, there is no pool on-site and we had to hop onto the buggy for the pool 5 minutes away.
            Reviewed May 01, 2018
            10.0
            Exceptional
            Courtney from South Korea
            Couple
            Classic Suite
            Stayed 3 nights in March 2018
            This place is a great Resort type hotel. We got the breakfast included which wasn’t much more! ”
            Pros only. Nothing bad to say. Lovely staff. Delicious drinks, food and the breakfast was the best hotel breakfast buffet ever! Bed was comfortable and they made up the room with new towels and waters everyday.
            Reviewed March 29, 2018
            8.0
            Excellent
            Yishen from Malaysia
            Family with teens
            Classic Suite
            Stayed 1 night in February 2018
            Cozy room in a quiet area ”
            Located approximately 15 minutes from the Halong city, if you’re looking for a quiet place then this is the hotel for you otherwise you may feel it is a bit isolated. Cozy room with super king size bed, very comfortable and clean, room may be a little bit too dark. Foods can be better.
            Reviewed February 23, 2018
            8.0
            Excellent
            Giulio from Vietnam
            Family with young children
            Classic Suite
            Stayed 2 nights in September 2018
            Beautiful Hotel with professional staff”
            We stayed 2 nights seeking relax and we definitely found it. Despite the location (nice but lonely), the hotel is at a walking distance from the 3-4 beach bars/restaurant currently open in Tuan Chau (a lot more to come in the next years). The Room was not too big but it could accommodate the 4 of us (1 extra bed and 1 baby cot). Nicely furnished, clean and with a huge very king size bed. The Pool is a bit far, but just ask the reception and in few minutes a caddy will bring you there. Nice pool nearby the beach (absolutely desert, not mush where to swim, but with shower!). Pity that everywhere around was under construction (anyway quite). Breakfast was great the first morning (in the smaller restaurant) but a bit too crowded the second time (just opposite the hotel). BayChai/night market/kids playground/cinema is 100kVND away (worth a visit) and HaLong abt double price. Overall good value for money and nice to spend a long weekend in (even if you don't go for a boat trip).
            Reviewed September 12, 2018
            10.0
            Exceptional
            Arianna from Vietnam
            Couple
            Trend Suite
            Stayed 2 nights in September 2018
            Amazing😬😬”
            My husband and I are very grateful for the time we spend in Paradise Suite Hotel , lovely and kind staff . Super nice service , beautiful and clean room, we just want to said thank U again for the really good time we had there !! For sure we are going back soon !!! Best Regards: The Happiest Guest 😬
            Reviewed September 04, 2018
            10.0
            Exceptional
            Marija from Slovenia
            Couple
            Classic Suite
            Stayed 1 night in October 2018
            Value for money”
            Pros: located 5min by foot away from the port where all tours start, very friendly staff and well-maintained room Cons: none really.
            Reviewed November 11, 2018
            10.0
            Exceptional
            Charitha from Australia
            Couple
            Classic Suite
            Stayed 1 night in November 2017
            Such a nice hotel!! Quite isolated though...”
            Such a nice hotel in regards to all the facilities and luxury they have on offer. However, we felt a bit isolated with really no other guests by 9.00pm on the road or the vicinity of the hotel. It was a bit intimidating to walk on the road due to that fact. (It is not the hotel's fault, but just letting everyone know thats how it is in Halong Bay" Hotel itself was such a nice place with an amazing breakfast.. I will recommend my friends about your hotel if they ever visit Ha Long Bay.
            Reviewed December 23, 2017
            8.0
            Excellent
            PANGCHIEW from Malaysia
            Couple
            Classic Suite
            Stayed 1 night in October 2017
            Very good”
            The big bed was put together with two single beds thus creating a gap in the middle and not too comfortable. Location is far from the town centre so taxi to town is expensive and grab n uber not common there.
            Reviewed October 16, 2017
            9.6
            Exceptional
            Shah from India
            Family with teens
            Classic Suite
            Stayed 1 night in May 2017
            Excellent hotel”
            Just amazing.. Great location. 5min walk to Tua chau port for cruises. Rooms are very big and with luxury furniture. Hotel looks very new. Price looks little bit high as compare to other hotels in vietnam but halong bay has very limited hotels so no options But dont h p1 still worth it
            Reviewed May 06, 2017
            12345
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            • Very good location