Park Regis North Quay Hotel and Apartments
Park Regis North Quay Hotel and Apartments
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"In general, the staff were lacking of smile and friendliness..."

John H.

18 March 2018

Superior River View Queen Room - Guestroom Park Regis North Quay Hotel and Apartments
Superior River View Queen Room - Guestroom
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Lobby Park Regis North Quay Hotel and Apartments
Lobby
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Lobby Park Regis North Quay Hotel and Apartments
Lobby
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Interior view Park Regis North Quay Hotel and Apartments
Interior view
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Excellent
Location
8.4
See all 39 photos Park Regis North Quay Hotel and Apartments
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Park Regis North Quay Hotel and Apartments

Excellent location
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Very good
From 242 reviewsSee what guests said
7.8
Recommended by 88% of guests
Value for money7.9
Location rating8.4
Nearest airportBrisbane International Airport (BNE)
Distance to airport11.6 km
Has restaurantYes
  • 300 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

Room choices
7.9
Very good
Room comfort & quality
2 Bedroom Apartment
2 Bedroom Apartment
...
  • River view
  • 64 m²/689 ft²
  • 2 single beds and 1 king be...
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Superior River View Queen Room
Superior River View Queen Room
...
  • River view
  • 22 m²/237 ft²
  • 1 queen bed
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Superior One-Bedroom Apartment
Superior One-Bedroom Apartment
...
  • City view
  • 43 m²/463 ft²
  • 1 queen bed
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1 Bedroom River View Apartment
1 Bedroom River View Apartment
...
  • River view
  • 43 m²/463 ft²
  • 1 king bed
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Superior Queen Room
Superior Queen Room
...
  • City view
  • 22 m²/237 ft²
  • 1 king bed or 2 single beds
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Deluxe Double or Twin Room with River View
Deluxe Double or Twin Room with River View
...
  • 22 m²/237 ft²
  • Shower
  • 1 super king bed or 2 singl...
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1 Bedroom Executive Apartment
1 Bedroom Executive Apartment
...
  • City view
  • 49 m²/527 ft²
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Double Or Twin Standard
Double Or Twin Standard
...
  • 22 m²/237 ft²
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Apartment One Bedroom
Apartment One Bedroom
...
  • 43 m²/463 ft²
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Hotel Studio
Hotel Studio
...
  • Non-smoking
  • Shower
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More about Park Regis North Quay Hotel and Apartments

More about Park Regis North Quay Hotel and Apartments

"Friendly & helpful staff."

Reviewed 16 February 2017

Allan from Australia

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"The location was good."

Renato from Philippines

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Family with older children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (242)Booking.com Reviews (815)
7.8
Cleanliness7.8
Facilities7.7
Location8.4
Room comfort and quality7.9
Service8.1
Value for money7.9
Provided by verified guests of Agoda
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Superior River View Queen Room
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Showing 208 verified guest comments
12345
10.0
Exceptional
Sandee from Australia
Family with teens
Superior Queen Room
Stayed 2 nights in August 2018
Perfect apartment in the perfect location! ”
Everything was excellent from a easy check in to the value of the room, excellent views, spacious one bedroom apartment, 5min walk to Roma Street station, 15min easy walk to CBD or Southbank and 15min walk the other way to Suncorp stadium. Can’t recommend Park Regis North Quay enough!!
Reviewed August 19, 2018
8.4
Excellent
Julie from Australia
Couple
Superior Queen Room
Stayed 2 nights in August 2018
Great Location & Helpful Staff”
I would recommend this property. Staff were very helpful with our requests. Location was great & it had all facilities we required. Thank you, we will be back.
Reviewed August 17, 2018
Dear Julie, On be half of our team I would like to thank you for your great comments and recommendation. It is a great pleasure for us to see we have exceeded your expectation and our guests wish to come back again. We look forward to your next visit. Stay Well, Robert Kim Duty Manager
Responded August 18, 2018
Park Regis North Quay Hotel and Apartments
6.8
Good
Suan from Malaysia
Couple
Superior River View Queen Room
Stayed 3 nights in May 2018
Good”
Good location and beautiful view of river
Reviewed May 27, 2018
Dear Suan, Thank you for taking the time to review Park Regis North Quay. I am pleased to read you enjoyed your stay with the location and view. We will continuously work hard to achieve perfect score next time. I look forward to welcoming you back again. Stay Well, Robert Kim Duty Manager
Responded June 12, 2018
Park Regis North Quay Hotel and Apartments
10.0
Exceptional
Amanda from Australia
Business traveler
Superior Queen Room
Stayed 2 nights in May 2018
Perfect view and proximity”
View
Reviewed May 26, 2018
Dear Amanda, Thank you for taking the time to review Park Regis North Quay. I am most pleased to see you enjoyed your stay with the perfect view and location. I look forward to welcoming you back again. Stay Well, Robert Kim Duty Manager
Responded May 27, 2018
Park Regis North Quay Hotel and Apartments
10.0
Exceptional
Lee-Ann from Australia
Couple
Superior Queen Room
Stayed 1 night in May 2018
Spacious rooms”
Great location only 5 minute walk to Brisbane CBD and Suncorp Stadium. Room was spacious with an amazing view of the river. Staff were very helpful and friendly.
Reviewed May 22, 2018
Dear Lee-Ann, Thank you for taking the time to review Park Regis North Quay hotel. I am pleased to read you enjoyed your stay with the view, and delighted that our customer service met your expectations. I look forward to welcoming you back in the near future. Stay Well, Robert Kim Duty Manager
Responded May 27, 2018
Park Regis North Quay Hotel and Apartments
7.6
Very good
John from Malaysia
Couple
Superior River View Queen Room
Stayed 2 nights in March 2018
Location is close to Roma street train station.”
This is a potential hotel. Nice location to Roma street station. Requested for high floor but was disappointed to be given lower floor. However, the view facing the brisbane river was nice tho. The only thing, we rated low was the staff performance. In general, the staff were lacking of smile and friendliness. Esp the staff who worked on check in time. We seriously didn't feel warm 'welcome' to be back to hotel each time despite the weather was fairly warm and welcoming! I would choose to stay at another hotel next time when I come back to brisbane. Only 250MB complimentary wifi daily was given to the guest compared the gold coast hotel that I stayed and offered me unlimited complimentary wifi.
Reviewed March 18, 2018
8.0
Excellent
Teo from Singapore
Solo traveler
Superior Queen Room
Stayed 5 nights in February 2018
Overlooking Brisbane river”
Location is 15 mins to city’s and 5 mins from Roma station. Link by bridge to south bank, performing art Centre etc!!
Reviewed February 11, 2018
5.6
manish from Australia
Couple
Superior River View Queen Room
Stayed 1 night in January 2018
Average”
Nice view from room but location is not that great. It’s on main road and fair distance from close by shops. Rooms are dated. Bathroom was too small but shower was even worse. Not worth the money.
Reviewed February 04, 2018
Dear Manish, Thank you for choosing Park Regis North Quay and sharing your experience with us on your stay. I apologise that our services were not up to your standard. Our dedicated team always endeavor to continuously upgrading and improving our services for our guests, and I am sorry it was not the case for you. I hope you will give us another opportunity to showcase what we have to offer next time. We look forward to welcoming you back. Stay Well, Robert Kim Duty Manager
Responded February 15, 2018
Park Regis North Quay Hotel and Apartments
8.8
Excellent
Nok from Hong Kong
Group
Superior Queen Room
Stayed 2 nights in January 2018
No unlimited wifi but a magnificent view.”
Wifi problem, it has to buy...but the view of north quay is brilliant..
Reviewed January 06, 2018
8.8
Excellent
Matthew from Australia
Couple
Superior Queen Room
Stayed 1 night in December 2017
Excellent”
Great price, excellent views and location, room was spacious and very modern and clean.
Reviewed December 14, 2017
10.0
Exceptional
Angela from Australia
Group
Superior One-Bedroom Apartment
Stayed 1 night in November 2017
Excellent Stay!!”
Enjoyed my stay at Park Regis Hotel in Brisbane. The staff were very helpful and very lovely. Apartment was clean and tidy, could use an upgrade but overall worth the price and was very, very good. Convenient walking distance towards Brisbane Convention and Exhibition Centre and South Bank! Will definitely book again!
Reviewed November 13, 2017
8.0
Excellent
Mae from Australia
Business traveler
Superior One-Bedroom Apartment
Stayed 3 nights in September 2017
Solid option in Brisbane”
Great location a short walk from South bank. My room had a leaky air conditioner and I was promptly upgraded. Friendly staff and a comfortable stay.
Reviewed September 18, 2017
9.6
Exceptional
Yee from Singapore
Solo traveler
Superior Queen Room
Stayed 2 nights in August 2017
Great location great city river view and fabulous facilities”
Love everything there as I stayed in a room with a city/river view and a queen size bed. If I have to nitpick, the hair conditioner is really bad quality and there's no place holders at the sink area where I can place my toothbrush or contact lenses. Also the sound proofing needs improvement as I can hear some noises from neighboring rooms. Wish the blinds are fully
Reviewed August 14, 2017
8.8
Excellent
brock from Australia
Business traveler
Superior One-Bedroom Apartment
Stayed 2 nights in August 2017
stay a few nights for work , was clean and comfortable”
Reviewed August 06, 2017
Dear brock, Thank you for taking the time to review Park Regis North Quay. I am pleased to see that you enjoyed your stay and our service met your expectations. I look forward to welcoming you back again. Stay Well, Robert Kim Duty Manager
Responded August 11, 2017
Park Regis North Quay Hotel and Apartments
7.2
Very good
Renato from Philippines
Family with teens
Superior Queen Room
Stayed 4 nights in July 2017
Security”
The location was good. The apartment was not very new but spacious. The bed was very comfortable. One of two lifts was under repair/renovation so only one lift was operating and it took so long to come down to the ground floor. Only thing I was quite concerned is there's only one lock and the housekeeping just came into our room without waiting for our answer.
Reviewed August 05, 2017
Dear Renato, Thank you very much for taking the time to review Park Regis North Quay. While I am pleased to see you enjoyed bed and location it is with despondency that I read your review of the standard of housekeeping in my hotel, however I am certainly glad you brought the issues to my attention so that I can conduct further training and implement additional quality assurance checks. I do take pride in offering to my guests a clean, comfortable and pleasant environment in which to relax while staying at Park Regis hotel. I do hope that you will give me the opportunity to showcase this to you on your next stay. Once again, thank you for your review, however please be assured that the difficulties you experienced are certainly not reflective of our usual high standards. Stay Well, Robert Kim Duty Manager
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Park Regis North Quay Hotel and Apartments
8.4
Excellent
ANGELLA from Australia
Couple
1 Bedroom River View Apartment
Stayed 1 night in July 2017
Excellent”
The reception staff at the Park Regis North Quay were fantastic. Very helpful and had a great lobby and useful train schedule. They stored our bags and were full of great suggestions and very courteous and helpful. Looking forward to staying again next. Was great to only have a 5 minute walk to Suncorp stadium.
Reviewed July 16, 2017
Dear Angella, Thank you for taking the time to review Park Regis North Quay. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value and a quality comfortable product. It is times like these that myself and my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a front office manager is the highest reward. We certainly look forward to welcoming you back. Stay Well, Abbie Chandel Front Office Manager
Responded July 23, 2017
Park Regis North Quay Hotel and Apartments
6.8
Good
Emily from Australia
Couple
Deluxe Double or Twin Room with River View
Stayed 1 night in November 2016
Great Location, affordable rooms”
Hotel is in a great location, rooms need a little revamping but it has the basic essentials needed for an overnight stay.
Reviewed June 27, 2017
Dear Emily, Thank you for taking the time to review Park Regis North Quay. I am certainly glad that you enjoyed the location. Many guests share the same view and we feel privileged with what we can offer to our guests. However I am disappointed that we failed to exceed your expectations. We have been and are continuously improving our products and services, and I certainly hope that we will be able to turn your experience around to be perfect next time. I greatly appreciate your feedback again and we look forward to welcoming you back. Stay Well, Abbie Chandel Front Office Manager
Responded July 06, 2017
Park Regis North Quay Hotel and Apartments
8.8
Excellent
Allan from Australia
Solo traveler
1 Bedroom River View Apartment
Stayed 1 night in February 2017
Good Value for Money”
Good location. Friendly & helpful staff. Spacious & well equipped suite.
Reviewed February 16, 2017
8.8
Excellent
heather from Australia
Couple
Superior One-Bedroom Apartment
Stayed 1 night in November 2016
THANK YOU”
THANK YOU
Reviewed November 17, 2016
7.2
Very good
Kelvin from Zimbabwe
Solo traveler
1 Bedroom River View Apartment
Stayed 1 night in October 2016
Refreshing stay”
Came in after hours for my check in and would have appreciated a more welcoming friendly service
Reviewed October 30, 2016
12345
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