Phoenician Resort
Phoenician Resort
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"The location is perfect and the facilities were great."

John

10 January 2018

1 Bedroom Apartment - Guestroom Phoenician Resort
1 Bedroom Apartment - Guestroom
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Lobby Phoenician Resort
Lobby
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Interior view Phoenician Resort
Interior view
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Interior view Phoenician Resort
Interior view
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Exceptional
Location
9.5
See all 31 photos Phoenician Resort
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Phoenician Resort

Exceptional location
Stay in the heart of Gold Coast - See what's nearby
Excellent
From 131 reviewsSee what guests said
8.4
Recommended by 90% of guests
Value for money8.1
Location rating9.5
Nearest airportGold Coast Airport (OOL)
Distance to airport17.5 km
Has restaurantYes
  • 140 meters to public transportation

  • 390 meters to the beach

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
8.6
Excellent
Room comfort & quality
2 Bedroom Apartment
2 Bedroom Apartment
...
  • 106 m²/1141 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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1 Bedroom Apartment
1 Bedroom Apartment
...
  • 73 m²/786 ft²
  • Non-smoking
  • 1 queen bed
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2 Bedroom Apartment
2 Bedroom Apartment
...
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    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
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      More about Phoenician Resort

      More about Phoenician Resort

      "Overall very pleasant and great location"

      Reviewed 25 June 2016

      George from Australia

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      Family with young children

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      "Staff were very pleasant and helpful."

      Kath from New Zealand

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      Couple
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      Real reviews from real guests

      Agoda Reviews (131)Booking.com Reviews (672)
      8.4
      Cleanliness8.4
      Facilities7.7
      Location9.5
      Room comfort and quality8.6
      Service8.4
      Value for money8.1
      Provided by verified guests of Agoda
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      Showing 108 verified guest comments
      12345
      10.0
      Exceptional
      Shannon from Australia
      Family with teens
      1 Bedroom Apartment
      Stayed 2 nights in September 2018
      Location favourite ”
      Our go to hotel for access to the Gold Coast convention centre. So convenient for food, shopping, groceries, beach and casino. Everything within walking distance.
      Reviewed September 17, 2018
      9.2
      Exceptional
      Kristi from Australia
      Business traveler
      1 Bedroom Apartment
      Stayed 3 nights in August 2018
      Exceptional”
      The facility is great and in a wonderful location, but is quite dated.
      Reviewed August 31, 2018
      10.0
      Exceptional
      Shannon from Australia
      Family with teens
      1 Bedroom Apartment
      Stayed 2 nights in August 2018
      Great location. ”
      So convenient for accessing the convention centre. I prefer the east tower as it's that little bit closer to oasis for groceries and eateries.
      Reviewed August 06, 2018
      8.0
      Excellent
      Manuel from Australia
      Business traveler
      1 Bedroom Apartment
      Stayed 3 nights in July 2018
      value for money”
      staff was friendly, the apartment was well equipped and cleanliness was good. reception hours are from 8 to 8 which may be important to some travellers (it did not affect our travel arrangements). luggage hold available. the bed we had could do with an update and the couch wasn't great, but both were "doable". we did not pay five star, so we didn't expect five star.
      Reviewed July 18, 2018
      8.8
      Excellent
      Amanda from Australia
      Family with teens
      1 Bedroom Apartment
      Stayed 2 nights in July 2018
      Sporting weekend ”
      Centrally located with a massive variety of places to eat at your door step. Close to the beach, Casino, Convention Centre and Pacific Fair. The reception staff were friendly and welcoming. The apartment was roomy and clean and the bed was comfortable.
      Reviewed July 17, 2018
      7.2
      Very good
      Tamara from Australia
      Couple
      1 Bedroom Apartment
      Stayed 2 nights in February 2018
      Very good”
      There was an odd smell on the first night, aircon was not allowed to be set lower than 24 degrees which was inconvenient in the hot weather
      Reviewed February 18, 2018
      9.2
      Exceptional
      Chung from Australia
      Couple
      1 Bedroom Apartment
      Stayed 3 nights in January 2018
      Good location”
      The only problem i had with the hotel is that my keycard needed to be reset a few times due to some technical issues, which were quite irritating. But its funny that they would charge to have extra toilet paper delivered to your room. My partner who is a partial quadriplegic had to go down to get some at the reception. And they expect you to throw your rubbish out before checking out or you’ll lose your deposit. Dont like the sound of that for a hotel. I think you should rethink some of your policies. Receptionists are very friendly though.
      Reviewed January 11, 2018
      9.2
      Exceptional
      Jason from United States
      Couple
      1 Bedroom Apartment
      Stayed 2 nights in November 2017
      Parents Anniversary.”
      I sent my parents to stay here for their wedding anniversary and they loved this place. The location is perfect and the facilities were great.
      Reviewed January 10, 2018
      2.0
      KELLY from Australia
      Couple
      Standard Double Room
      Stayed 5 nights in December 2017
      Old and not clean ”
      Tiny room, very expensive. Facilities and room dated. Greeted on first day by cockroach in bedroom. Advert said free wifi but there is NO wifi! You are expected to pay for toilet paper. Do not book!
      Reviewed December 29, 2017
      9.2
      Exceptional
      Judith from New Zealand
      Couple
      1 Bedroom Apartment
      Stayed 9 nights in December 2017
      We have just had a really relaxing stay at the Phoenician. Rest and relaxation before Xmas.”
      Walk out of the hotel onto a street of cafes, bars and restaurants. A couple of blocks on and you are onto miles of beautiful beaches.Turn left out of the hotel and the tram is less than 2 mins . Reception staff were fantastically helpful . The pool is like swimming in a tepid bath no goosebumps. Rooms are comfortable ,kitchen well equiped.Secure car parking.
      Reviewed December 13, 2017
      8.4
      Excellent
      Jasmine from Australia
      Family with young children
      Standard Double Room
      Stayed 2 nights in November 2017
      Excellent”
      Great location. Staff very helpful. Was under the imspression that it was an actual hotel room rather than a hotel style room (ie. looks like a hotel room without the regular servicing). Full Foxtel was great, pool facilities were really good. Room and fittings are a bit outdated and in need of an upgrade but was very clean and serviceable.
      Reviewed November 20, 2017
      4.8
      Jude from Australia
      Family with young children
      Two-Bedroom Apartment with Two Bathrooms
      Stayed 3 nights in September 2017
      Very dated and overpriced NOT 4 star ”
      I booked a 2 bed, 2 bath apartment I thought through the resort but was in fact Broadbeach Holiday apartments so sent to their office next door upon arrival. We got what is essentially two 1 bed apartments with one entrance so had 4 card entries and not all cards opened the main door. Apartment is very dated, no ambience or atmosphere, brown decor is not an inviting colour. With young kids we did need to spend time in the apartment. Definitely NOT 4 star accommodation and very overpriced. We were on the ground floor, tiny balconies one with a rusty air conditioner. One bedroom had no air conditioning at all just a fan. There were no fly screens and for security reasons couldn't leave doors or windows open for a breeze. The TV in the lounge vibrated. Lighting was very dim and one lamp bulb had blown. Ensuite shower was inside the bath, not convenient with young children. It was a great location though and the pool was fantastic but won't book again!
      Reviewed September 25, 2017
      5.6
      Janis from Australia
      Couple
      Standard Double Room
      Stayed 3 nights in August 2017
      i left there with severe bites all over my legs and feet that could have only been from the unit ”
      The bathroom facilities were under par ,but the convenience of the locality to everything you need ,convention centre ,casino,food and shops is great
      Reviewed August 08, 2017
      10.0
      Exceptional
      Sue from Australia
      Couple
      1 Bedroom Apartment
      Stayed 2 nights in March 2017
      Great place to stay”
      lovely clean accommodation, very friendly staff and comfy rooms all with views... worth every cent...
      Reviewed April 06, 2017
      10.0
      Exceptional
      Karl from United Kingdom
      Solo traveler
      Stayed 7 nights in January 2017
      Excellent hotel right in the heart of the area. Great rooms with everything you could need ”
      Staff real friendly and try their best to help you
      Reviewed January 31, 2017
      9.6
      Exceptional
      Anne from New Zealand
      Group
      Stayed 5 nights in January 2017
      Great location and excellent staff”
      The resort was perfect for us, 3 women in our fifties. Restaurants and beach a short walk away, reception staff very friendly and helpful. Transport close as well and easy to use the trams and buses. Resort pool inside and out with a spa. Loved our apartment, was more spacious than I thought it would be and was quiet with doors/windows clsoed. Just be aware that as it is self service you just get a couple of things to get you started and anything additional is up to you to buy. First time we've stayed in self service apartment so not used to that but it wasn't an issue. I would definitely stay here again!
      Reviewed January 12, 2017
      8.0
      Excellent
      Tinny from Australia
      Business traveler
      Stayed 3 nights in October 2016
      view”
      Nice view from room.
      Reviewed November 27, 2016
      10.0
      Exceptional
      Crystal from Australia
      Couple
      1 Bedroom Apartment
      Stayed 2 nights in November 2016
      Great location and awesome size!”
      Loved his apartment, big apartment with large balcony in the heart of Broadbeach! Couldn't have asked for anything better, we will stay again!
      Reviewed November 14, 2016
      8.8
      Excellent
      Gillian from New Zealand
      Couple
      Stayed 3 nights in October 2016
      Good experience”
      Position
      Reviewed October 30, 2016
      5.2
      Weng from Hong Kong
      Family with teens
      Stayed 7 nights in September 2016
      Resort ? or just apartment ”
      Let say this is "budget Resort". No room tidy up service unless you are staying more than 8 days. Want additional tower / toilet paper ? Each item is billable. You pay normal hotel price but getting service like a budget airline.
      Reviewed October 20, 2016
      12345
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