Pinnacle Hotel Harbourfront
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 Pinnacle Hotel Harbourfront
 Pinnacle Hotel Harbourfront
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8.5
Excellent
/10
(1769 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Vancouver Convention & Exhibition Centre740 m
  • Vancouver Seawall990 m
  • Vancouver Public Library1.02 km
  • English Bay (First) Beach1.64 km
  • Granville Island Public Market2.03 km
  • False Creek2.07 km
  • Granville Island2.15 km
  • Stanley Park2.29 km
  • Queen Elizabeth Park5.01 km
  • Museum of Anthropology10.16 km
  • Free Wi-Fi

    Pinnacle Hotel Harbourfront

    1133 West Hastings Street, Vancouver Downtown, Vancouver (BC), Canada, V6E 3T3 - See map
    "It is located in the city center and has easy access to shopping and restaurants."
    Sean - 12 September 2016
    Exceptional reputation
    Recommended by 91% of guests
    Excellent service
    8.9 rating for service
    Excellent cleanliness
    8.6 rating for cleanliness
    Excellent facilities on premise
    8.2 facilities on premise
    • 320 meters to public transportation

    • Located in heart of Vancouver (BC)

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    Property ranking|Compared to 1,303 Vancouver (BC) properties
    See all rankings
    Service score
    8.9/10
    Value for money score
    7.9/10
    Location score
    9.1/10
    Cleanliness score
    8.6/10
    Better than
    99
    %
    of Vancouver (BC) properties
    Better than
    98
    %
    of Vancouver (BC) properties
    Better than
    98
    %
    of Vancouver (BC) properties
    Better than
    98
    %
    of Vancouver (BC) properties
    Value for money7.9
    Distance to city center0.5 miles
    Location rating9.1
    Nearest airportVancouver Harbour Flight Centre (CXH)
    Distance to airport330 m

    Rooms available at Pinnacle Hotel Harbourfront

    Room Selected at Check In
    Room Selected at Check In
    ...
    • Room size: 26 m²/280 ft²
    • Separate shower/bathtub
    • 1 double bed
    Enter dates to see prices
    Premium View King Bed
    Premium View King Bed
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 1 single bed or 1 king bed
    Enter dates to see prices
    Premium Two Double Bed
    Premium Two Double Bed
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices
    Harbour View Two Doubles
    Harbour View Two Doubles
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Harbour View King Bed
    Harbour View King Bed
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Partial Harbor View with King Bed
    Partial Harbor View with King Bed
    ...
    • Non-smoking
    • Shower and bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    City Side Two Doubles Room
    City Side Two Doubles Room
    ...
    • Non-smoking
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Club King Room
    Club King Room
    ...
    • Room size: 15 m²/161 ft²
    Enter dates to see prices
    Standard 2 Doubles
    Standard 2 Doubles
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices
    City View Two Doubles
    City View Two Doubles
    ...
    • Non-smoking
    • Shower and bathtub
    • 2 queen beds
    Enter dates to see prices

    What people love about Pinnacle Hotel Harbourfront

    • 8.4
      Excellent

      "Nice workout facility and decent size pool."

      JAY

      |

      30 December 2018

    • 8.0
      Very good
      Location

      "Hotel in great location."

      Lani

      |

      06 January 2019

    • 9.6
      Exceptional

      "Service was excellent ."

      Douglas

      |

      25 August 2018

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    More about Pinnacle Hotel Harbourfront

    More about Pinnacle Hotel Harbourfront

    8.4
    Excellent

    "Really liked the facility and location by the water."

    JAY

    |

    30 December 2018

    An overview

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    Most talked about facilities

    Housekeeping
    8 mentions
    Swimming Pool
    3 mentions
    Food & Dining
    2 mentions
    View
    2 mentions

    What they offer

    8.4
    Excellent

    "Bar had a big view and service was very good."

    JAY

    |

    30 December 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    P2B
    Cuisine:American
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Announcements

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    What guests think of this property

    Overall rating
    8.4
    Excellent
    From 2153 reviews
    Provided by verified guests of
    Agoda Reviews (121)Booking.com Reviews (1648)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.6
    Facilities8.2
    Location9.1
    Service8.9
    Value for money7.9
    High score for Vancouver (BC)

    Most helpful reviews for Pinnacle Hotel Harbourfront

    Couple
    Stayed 3 nights in June 2019
    2 Double Beds with Patio Non-Smoking
    Exceptional10.0
    Good hotel in good locationNice hotel , helpful staff especially the concierge, near to Harbourfront and Canada Place. Experienced problems at the restaurant. Our dinner was served after 45 minutes. Tried to buy sandwiches for breakfast and was told by the waiter to pay at Front Desk who in turn told me to pay at the restaurant.
    Clementefrom SingaporeReviewed June 15, 2019
    Couple
    Stayed 2 nights in January 2019
    Partial Harbor View with King Bed
    Exceptional10.0
    Amazing hotel and locationGreat location and close to the heart of the city and to the waterfront and public transport. Hotel was spacious, modern and staff where very helpful and lovely. If I was to return back to Vancouver I would definitely stay here again, without question. Highly recommend
    Lukefrom AustraliaReviewed May 03, 2019
    Couple
    Stayed 2 nights in July 2019
    City View King
    Exceptional9.6
    Start to Canada holidayLovely hotel and fantastic staff. All were really helpful.
    Cherylfrom AustraliaReviewed July 21, 2019
    Family with teens
    Stayed 2 nights in May 2019
    Harbour View Two Doubles
    Exceptional9.2
    Stunning Vancouver Harbour Views, WOW!!While the rooms are a bit dated, the absolutely perfect downtown location more than makes up for it! A 5 min walk takes you to the Canada Place waterfront (including the not-to-be-missed Cactus Club), 10 min walking to shops along Robson and the music scene along Granville. Plus the Waterfront Skytrain station is 6 min, where you can hit Metrotown, Chinatown and even the airport in Richmond! Our room #735 had an ocean-view balcony, fstv, minifridge, free Wifi, great toiletries, power shower and a comfy bed. There's a bar/restaurant with a regular happy hour and ocean views! Overall, highly recommend 😉
    ConnieReviewed May 05, 2019
    Business traveler
    Stayed 11 nights in March 2019
    Partial Harbor View with King Bed
    Excellent8.4
    11 night stay from a solo travelers viewI stayed at this hotel for 11 nights in March 2019, the location is excellent for the convention center but also the rest of downtown, I got a pretty good deal on the price. 150 AUD for a king bed room with harbour views, I was on the 18th floor and the views where stunning, room was clean and check in was fast. Some of the draw backs where loud AC and the elevators are currently being updated so they are a bit slow, another downside was the cleaning service was hit and miss, first week it was all good but the last couple days of the stay the cleaner seemed to do it half arsed. Another small thing to not for couples is that it is an older building so the walls are quite thin so just keep that in mind as the rooms next to yours will be able to hear late night activities... otherwise great hotel and I definitely would stay there again
    blakefrom AustraliaReviewed March 22, 2019

    Reviews of Pinnacle Hotel Harbourfront from real guests

    Overall rating
    8.4
    Excellent
    From 2153 reviews
    Provided by verified guests of
    Agoda Reviews (121)Booking.com Reviews (1648)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.6
    Facilities8.2
    Location9.1
    Service8.9
    Value for money7.9
    High score for Vancouver (BC)
    Rating
    9+ Exceptional (23)
    8-9 Excellent (7)
    7-8 Very Good (10)
    6-7 Good (2)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (17)
    Jun - Aug (10)
    Sep - Nov (3)
    Dec - Feb (15)
    All guests (121)
    All room types
    All languages
    Showing 45 verified guest comments
    123
    10.0
    Exceptional
    Clemente from Singapore
    Couple
    2 Double Beds with Patio Non-Smoking
    Stayed 3 nights in June 2019

    Good hotel in good location”

    Nice hotel , helpful staff especially the concierge, near to Harbourfront and Canada Place. Experienced problems at the restaurant. Our dinner was served after 45 minutes. Tried to buy sandwiches for breakfast and was told by the waiter to pay at Front Desk who in turn told me to pay at the restaurant.

    Reviewed June 15, 2019
    10.0
    Exceptional
    Luke from Australia
    Couple
    Partial Harbor View with King Bed
    Stayed 2 nights in January 2019

    Amazing hotel and location”

    Great location and close to the heart of the city and to the waterfront and public transport. Hotel was spacious, modern and staff where very helpful and lovely. If I was to return back to Vancouver I would definitely stay here again, without question. Highly recommend

    Reviewed May 03, 2019
    9.6
    Exceptional
    Cheryl from Australia
    Couple
    City View King
    Stayed 2 nights in July 2019

    Start to Canada holiday”

    Lovely hotel and fantastic staff. All were really helpful.

    Reviewed July 21, 2019
    9.2
    Exceptional
    Connie
    Family with teens
    Harbour View Two Doubles
    Stayed 2 nights in May 2019

    Stunning Vancouver Harbour Views, WOW!!”

    While the rooms are a bit dated, the absolutely perfect downtown location more than makes up for it! A 5 min walk takes you to the Canada Place waterfront (including the not-to-be-missed Cactus Club), 10 min walking to shops along Robson and the music scene along Granville. Plus the Waterfront Skytrain station is 6 min, where you can hit Metrotown, Chinatown and even the airport in Richmond! Our room #735 had an ocean-view balcony, fstv, minifridge, free Wifi, great toiletries, power shower and a comfy bed. There's a bar/restaurant with a regular happy hour and ocean views! Overall, highly recommend 😉

    Reviewed May 05, 2019
    8.4
    Excellent
    blake from Australia
    Business traveler
    Partial Harbor View with King Bed
    Stayed 11 nights in March 2019

    11 night stay from a solo travelers view”

    I stayed at this hotel for 11 nights in March 2019, the location is excellent for the convention center but also the rest of downtown, I got a pretty good deal on the price. 150 AUD for a king bed room with harbour views, I was on the 18th floor and the views where stunning, room was clean and check in was fast. Some of the draw backs where loud AC and the elevators are currently being updated so they are a bit slow, another downside was the cleaning service was hit and miss, first week it was all good but the last couple days of the stay the cleaner seemed to do it half arsed. Another small thing to not for couples is that it is an older building so the walls are quite thin so just keep that in mind as the rooms next to yours will be able to hear late night activities... otherwise great hotel and I definitely would stay there again

    Reviewed March 22, 2019
    9.6
    Exceptional
    Glenn from United States
    Couple
    Harbour View King Bed
    Stayed 2 nights in June 2019

    Great location. ”

    The hotel is conveniently located. Harbor view rooms. Great staff. One minus point for paper thin walls. You can hear comings and going’s a tad too clearly.

    Reviewed July 01, 2019
    7.2
    Very good
    Gemma
    Solo traveler
    City Side Two Doubles Room
    Stayed 1 night in May 2019

    Very good”

    We stayed here after returning to Vancouver from an Alaskan cruise. As it is cruise season in Vancouver, the room was expensive. The hotel is in a great location - very close to Canada place and the water. We found the staff a little unhelpful and unwilling to accommodate. A few amenities should be added to the room such as cotton swabs and shower caps. Also one of the elevators was a little sketchy and frightened another guest and I as it seemed it was jolting up and down. The location of our room in particular was a little weird. We had a nice view but it was tricky to find as it was in a corner.

    Reviewed May 20, 2019
    6.8
    Good
    John
    Business traveler
    City View Two Doubles
    Stayed 2 nights in May 2019

    Not great, but, adequate. ”

    Check in and check out staff was friendly and efficient. Room was dated, clean but carpets were worn and didn’t seem fresh. Toilet flushed needed to be manually adjusted to close the flapper. Elevators were being renovated so the wait time was longer than one would expect. Each elevator trip seemed to be a shuttle stopping on all floors. Location was great. A bit pricey for the quality, but, not a bad place. Just not a great one.

    Reviewed May 14, 2019
    5.6
    Alexandre
    Business traveler
    City View King
    Stayed 2 nights in May 2019

    Above average”

    As warned by signs in the lobby, the elevators were hopelessly broken; out of 4 elevators going up, only two worked. I waited around 15 minutes for an elevator to go down at some point. A different time, I had to press the "going up" button to get an elevator to come pick me up even though I was going down, because the "going down" button was malfunctioning. The best part came on Saturday night; I had a business meeting to go to, but only a single elevator was in service, and it was malfunctioning. The doors would open and close repeatedly from 5 to 15 times for every floor it would move. They had an employee in there trying to deal with it but he was not being very successful. I tried to take the stairs down to get to my meeting on time, but it turns out the stairs don't lead to the lobby; someone from the hotel saw I looked lost and had to take me through some kitchen and back areas to get to the lobby. The hot tub was also kinda dirty; you could see scum on the bubbles.

    Reviewed May 13, 2019
    9.6
    Exceptional
    Christy from United States
    Family with young children
    City View Two Doubles
    Stayed 1 night in February 2019

    Great experience”

    The staff were very friendly and helpful. We booked two rooms. They were also extremely accommodating in giving ya rooms close together. The view of the water was breathtaking and overall had a really good experience. The room was clean, and it was just what needed. We didn’t get to check out the pool, but I’m sure it was fine. Would come back again.

    Reviewed February 22, 2019
    8.4
    Excellent
    JAY from United States
    Family with teens
    2 Double Beds Side Partial View Non-Smoking
    Stayed 1 night in December 2018

    Great Views but small beds”

    Really liked the facility and location by the water. Not as many close restaurants / shops to walk to as other areas of Vancouver. Parking was very expensive. "Double" beds were smaller than expected. Room was clean and well laid out with views of the water. Nice workout facility and decent size pool. Bar had a big view and service was very good.

    Reviewed December 30, 2018
    8.8
    Excellent
    Kittirach from Thailand
    Family with young children
    2 Double Beds Side Partial View Non-Smoking
    Stayed 3 nights in April 2019

    Good view hotel in the city”

    Good view hotel in the city. Nice staffs. The parking fee is really expensive.

    Reviewed April 20, 2019
    9.6
    Exceptional
    SIU from Hong Kong
    Couple
    Partial Harbor View with King Bed
    Stayed 3 nights in May 2019

    excellent location. close to Harbour front and coal harbour. 10 mins walk to skytrain and Gas Town”

    excellent harbour view and location. A good choice if you want to stay close to skytrain and not too bustling.

    Reviewed May 17, 2019
    10.0
    Exceptional
    Andrea
    Family with young children
    City Side Two Doubles Room
    Stayed 1 night in May 2019

    Exceptional”

    Incredibly accommodating staff. Great location. Highly recommended!

    Reviewed May 15, 2019
    10.0
    Exceptional
    Philip from Australia
    Couple
    Partial Harbor View with King Bed
    Stayed 4 nights in May 2019

    Exceptional”

    Hotel room was very comfortable and quiet. Great location overlooking the waterfront.

    Reviewed May 13, 2019
    8.4
    Excellent
    Charlotte
    Business traveler
    City Side Two Doubles Room
    Stayed 2 nights in April 2019

    Good hotel in great location ”

    Perfect hotel for what I needed. Rooms and facilities were a little dated, but good. Great location, views and nice staff

    Reviewed April 29, 2019
    9.2
    Exceptional
    Catherine from Philippines
    Solo traveler
    City Side Two Doubles Room
    Stayed 2 nights in January 2019

    Good location and Clean Room”

    The room is clean. The location is a walking distance to malls and a few steps away from the posh supermarket.

    Reviewed January 31, 2019
    10.0
    Exceptional
    JUNGHWA from South Korea
    Group
    City View Two Doubles
    Stayed 1 night in January 2019

    Exceptional”

    It was very good experience here. My friends and I had amazing time here.

    Reviewed January 22, 2019
    10.0
    Exceptional
    Ivonne
    Couple
    Partial Harbor View with King Bed
    Stayed 1 night in April 2019

    Great stay”

    Stayed here one night and definitely enjoyed it. Very close to many restaurants and bars.

    Reviewed April 13, 2019
    8.0
    Excellent
    Dominique
    Business traveler
    Partial Harbor View with King Bed
    Stayed 2 nights in April 2019

    Perfect spot to mix business with leisure”

    Clean and cosy. Close to downtown, with a nice view on the Harbor. Close to Stanley Park for jogging

    Reviewed April 10, 2019
    123
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    • Exceptional location
    • Vancouver Convention & Exhibition Centre
    • Burrard Train Station is within 0.31 km