Pullman Cairns International

Pullman Cairns International

17 Abbott Street, Cairns City Center, Cairns, Australia, 4870
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City Mountain View Queen Room Pullman Cairns International
City Mountain View Queen Room
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    Lobby Pullman Cairns International
    Interior view Pullman Cairns International
    Interior view Pullman Cairns International
    City Mountain View Queen Room Pullman Cairns International
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    Swimming pool Pullman Cairns International

    Guest reviews

    8.5
    Excellent
    /10
    (423 reviews)See what guests said
    8.6
    Excellent cleanliness
    Recommended by 97% of guests

    Property highlights

    • 790 meters to public transportation

    • Located in heart of Cairns

    • Currency exchange

    • Hot tub

    This property is in high demand!Last booked 6 hours ago
    Exceptional
    Location
    9.2
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Pouch Quality Aussie Gifts60 m
  • Casino80 m
  • Oceana walk leather100 m
  • Cairns Rainforest Dome110 m
  • Reef Teach170 m
  • Orchid Plaza Shopping Centre180 m
  • Underart Gallery180 m
  • Pure Synergie Skin Store230 m
  • Orchid Plaza230 m
  • Doongal aboriginal art280 m
  • Value for money8.2
    Distance to city center0.2 km
    Location rating9.2
    Nearest airportCairns Airport (CNS)
    Distance to airport5.9 km
    Select your room
    8.5
    Excellent
    Room comfort & quality
    City Mountain View Queen Room
    City Mountain View Queen Room
    ...
    • Room size: 40 m²/431 ft²
    • Mountain view
    • 1 queen bed
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    City View Premium Twin
    City View Premium Twin
    ...
    • Room size: 40 m²/431 ft²
    • Mountain view
    • 2 double beds
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    Harbour View Queen
    Harbour View Queen
    ...
    • Room size: 40 m²/431 ft²
    • Harbor view
    • 1 queen bed
    Enter dates to see prices
    City Mountain View Twin Room
    City Mountain View Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • Mountain view
    • 2 double beds
    Enter dates to see prices
    Premier Harbour View
    Premier Harbour View
    ...
    • Room size: 40 m²/431 ft²
    • Harbor view
    • 2 double beds
    Enter dates to see prices
    Twin Deluxe Harbour View Twin Bed
    Twin Deluxe Harbour View Twin Bed
    ...
    • Room size: 40 m²/431 ft²
    • Harbor view
    • 2 double beds
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Balcony/terrace
    • Bathtub
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    Premium Twin Beds
    Premium Twin Beds
    ...
    • Balcony/terrace
    • Bathtub
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    Premium City Mountain View King Room
    Premium City Mountain View King Room
    ...
    • Non-smoking
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    Premium Room City View
    Premium Room City View
    ...
    • Non-smoking
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    More about Pullman Cairns International

    More about Pullman Cairns International

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (423)Booking.com Reviews (943)
    8.5
    /
    10
    Cleanliness8.6
    Facilities8.1
    Location9.2
    Room comfort and quality8.5
    Service8.6
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (423)
    All room types

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    Showing 367 verified guest comments
    12345
    10.0
    Exceptional
    Gary from Australia
    Couple
    Twin Deluxe Harbour View Twin Bed
    Stayed 2 nights in December 2018
    Perfect stay”
    Exceptional hotel staff and large room. Great location. Great value for money. Lovely pool area. We definitely stay again
    Reviewed January 20, 2019
    Dear Gary, Thank you for choosing to stay with us at Pullman cairns International. We were so pleased to read that you had a overall great stay with us. We look forward to the opportunity to welcome you back again soon for another memorable stay. Kind Regards, Janelle Ward Guests Experience Manager
    Responded January 29, 2019
    Pullman Cairns International
    9.6
    Exceptional
    Cheryl from Australia
    Family with teens
    Twin Deluxe Harbour View Twin Bed
    Stayed 6 nights in January 2018
    Outstanding Service by all the staff!!”
    From the guys in Valet to Reception, House Keeping and Restaurant we love them all. So amendable, nothing was ever a problem. The kids wanted to live there, I adored the food it was so delicious and visually special. So accessible to everything around us. We just needed more time and better weather to do it all. Thank you Pullman!
    Reviewed January 31, 2018
    HI Cheryl, Thank you for such a lovely review! I am delighted the team were welcoming and friendly and we look forward to welcoming you back again soon! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager
    Responded February 02, 2018
    Pullman Cairns International
    8.4
    Excellent
    Ming from Singapore
    Couple
    City Mountain View Twin Room
    Stayed 5 nights in January 2017
    Good location ”
    Pro : Convenient to night market and shopping centre. Staff are helpful Con : They charged parking for guest at $20 per day which I think is rediculous. We self drive while on holiday so we rather park along roadside.
    Reviewed February 05, 2017
    9.0
    Exceptional
    Suzanne from Australia
    Couple
    City Mountain View Queen Room
    Stayed 2 nights in July 2013
    Loved it.”
    Large room, good balcony, large lobby with newspapers and comfortable seats.
    We received a very good deal so the value was amazing. This was Cairns first 4 star hotel,so it is older than others,but lots of character.Everything was very comfortable and relaxing.We arrived on a very early flight, very tired,and the staff did their best to have a room ready for us as soon as possible.I especially loved the large bathroom,and the sun streaming into the bedroom in the morning.One could easily walk anywhere in the CBD from there.
    Reviewed August 03, 2013
    9.3
    Exceptional
    Colin from Australia
    Group
    Stayed 1 night in November 2009
    Sebel Cairns delivers the goods.”
    Good location. Short walk to pier and the restaurant strip in town. Service is what is expected of 5 star hotels. Very reasonable price via Agoda for a superior quality hotel.
    Nothing.
    My friend and I stayed for one night as we were transitting. I have stayed here over the years when it was previously known as the Cairns International. Nothing has changed seemingly. Everything is what can be expected from a 5 star hotel, superior service and quality fit out. I can also attest that another collegue of mine asked for the Presidential Suite, however it was already taken. The staff went to great lengths to cater for him in the No.2 Suite (the name escapes me). Very luxurious as you can imagine. Both rooms were on the top floor (16th) and afforded wonderful views down through the "leads" (shipping lanes) and pleasant breezes. Overall an enjoyable experience. I don't know why anyone would bother staying anywhere else whilst in Cairns.
    Reviewed November 29, 2009
    8.0
    Excellent
    Kanwarpal from Australia
    Family with young children
    City Mountain View Twin Room
    Stayed 3 nights in July 2018
    Old and in need of refurbishment”
    Don’t get me wrong. The location, staff and the restaurant are top class. The rooms and facilities are a bit of a let down as it is stuck in the ‘90s. Gym and pool are basic. I have stayed at much more modern hotels paying that kind of rate.
    Reviewed July 13, 2018
    Hi Kanwarpal Thank you for taking the time to review our hotel, I am sorry that your stay did not meet expectation. We appreciate your comments, and will share these with our management team for consideration and follow up. I am pleased the team and location met your expectations, and we hope we can welcome you back again in the future. Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager
    Responded July 20, 2018
    Pullman Cairns International
    10.0
    Exceptional
    Yan from Hong Kong
    Couple
    City Mountain View Twin Room
    Stayed 2 nights in November 2017
    Nice hotel at convenient location, close to the beach”
    Nice hotel at convenient location, close to the beach
    Reviewed October 18, 2018
    Dear Yan, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel .Thank you for choosing us! I very much hope we have the opportunity to welcome you back again in the future. Kind Regards, Janelle Ward Guests Experience Manager
    Responded November 28, 2018
    Pullman Cairns International
    9.2
    Exceptional
    HEEJIN from Vietnam
    Family with young children
    City Mountain View Twin Room
    Stayed 3 nights in July 2018
    Great location, very friendly staff, Julie at the tourist desk was awesome”
    Location is good and staffs are very friendly.
    Reviewed July 13, 2018
    Thanks for your review Heejin! We appreciate your comments and hope to welcome you back again soon!
    Responded July 20, 2018
    Pullman Cairns International
    8.4
    Excellent
    Xiao from Hong Kong
    Family with teens
    Twin Deluxe Harbour View Twin Bed
    Stayed 4 nights in April 2018
    Xz”
    The hotel is kinda old which you can tell from the sell and the carpet. However, the staff here are super helpful, and the location is good too. Probably will stay again next time visit.
    Reviewed April 12, 2018
    Hi Xiao, Thank you for your review. Our rooms are showing signs of wear and tear but we are taking the appropriate measures to have these issues resolved. We are pleased you did find our staff helpful and we look forward to welcoming you back again! Georgia Mcswan
    Responded April 16, 2018
    Pullman Cairns International
    8.0
    Excellent
    Simon from Australia
    Couple
    Stayed 6 nights in December 2016
    Pullman Internationl Cairns was good but booking through Agoda was exorbotent”
    The Pullman Cairns was a good hotel but be careful booking through Agoda as this was a big mistake. They charged as well above market rates for a Double Queen mountain view (they buy rooms in advance and charge what they think they can make in profit - inflating the price). Even the hotel confirmed we paid an unusually excessive rate and suggested we should take it up with Agoda. Last time booking with Agoda.
    Reviewed January 03, 2017
    9.6
    Exceptional
    chris from Australia
    Couple
    Stayed 4 nights in August 2016
    First time Cairns visitors”
    Staff were friendly and efficient. we were upgraded to an executive suite , which was very spacious and with good outlook to the mountains and the inlet. Breakfast was very well catered for with plenty of choices. our only criticism was the room cleaning over the weekend, the floors had the same pieces of thread on the floor 3 days running and wine stains on the bench for the same time. Both were cleaned on the Monday. Would definitely stay here again. Unfortunately too cool and too busy to use the pool which looked amazing.
    Reviewed September 04, 2016
    10.0
    Exceptional
    Cheryl from Australia
    Couple
    Stayed 1 night in July 2016
    Quiet luxury”
    This is a lovely at the upper end of the medium-priced market. I booked it as a splurge to celebrate the last night of our holiday in the Cairns area and it was definitely worth it. We were lucky enough to be upgraded from the room I booked, and enjoyed a suite on the 15th floor overlooking the Marina area, the Casino, and a even view out to sea. Staff were extremely efficient and friendly yet respectful despite our slightly rumpled appearance. If you can spare a few extra dollars, do yourself a favour!
    Reviewed July 03, 2016
    8.8
    Excellent
    Catherine from Australia
    Couple
    City Mountain View Queen Room
    Stayed 1 night in June 2016
    Lovely hotel in Cairns!”
    This place was great! Spacious room with balcony views, comfy bed and in walking distance to shops and restaurants. Only negatives would be the swimming pool was cold. You won't be able to swim in it if it's not summer. Need solar heating which would do the trick in QLD. Also, $35 for a buffet breakfast, puhlease. Walked up the road to Re Hab cafe, at the rear of Orchid plaza and had a delicious eggs benedict with salmon and long black done properly!
    Reviewed June 20, 2016
    10.0
    Exceptional
    SEIICHI from Japan
    Couple
    City Mountain View Twin Room
    Stayed 5 nights in June 2016
    We had a best hospitality ever!!”
    We had very very good time more than we expected, thanks to Hotel staff. Especially my wife was glad to be presented Anniversary chocolate from Hotel staff. We would really appreciated cordial service to staff. Thank you! We are looking forward to visiting next time(^^)/ Best regards, Kitaguchi
    Reviewed June 10, 2016
    9.2
    Exceptional
    Christopher from Australia
    Solo traveler
    City Mountain View Queen Room
    Stayed 1 night in May 2016
    Classy Old”
    Old style rooms. I'd say it's 'classy old'. Was put in a room then told I had to move rooms because the telephone/tv line wouldn't work. Also gave my bag to the butler at approx 11am and was told my bag would be in my room when I checked in (at 2pm) and when I went to check in, my bag was exactly still where I left it behind the concierge desk. Small things but not the most professional.
    Reviewed May 06, 2016
    10.0
    Exceptional
    Dr from Thailand
    Couple
    Twin Deluxe Harbour View Twin Bed
    Stayed 1 night in January 2016
    Relaxed Charm”
    The space,grandeur and the helpful staff
    What a glorious surprise to walk into the foyer of this hotel and find luxurious space tastefully decorated with class and attention to discretion. The staff were really helpful and welcoming ensuring a smooth service. Our room in this slightly older hotel was tasteful and large - plenty of room to swing a number of cats. We loved it.
    Reviewed January 25, 2016
    8.7
    Excellent
    Xingzhou from China
    Couple
    City Mountain View Queen Room
    Stayed 4 nights in December 2015
    No wifi”
    spacious room, good concierge services and nice swimming pool
    In comparison to other hotel managed by Accor in Australia and other countries, with more expensive price, the Pullman Cairns International provide fewer in room amenities (no shower cap, sanitary bag, shaving cream etc and no free tv there)
    Reviewed December 17, 2015
    10.0
    Exceptional
    SHUCHEN from Australia
    Family with teens
    Twin Deluxe Harbour View Twin Bed
    Stayed 2 nights in September 2015
    Old but feel great ”
    Friendly and helpful staff, good location
    It is old, but room is clean and bright, makes you feel very comfortable, plus very friendly reception with smile all the time, solved all my requirements quick and easy, the girl who helped us book trip was very professional as well, didn't have time for the hotel pool, but it looks great. In all, it's features are little bit old but definitely not affected anything
    Reviewed October 04, 2015
    8.3
    Excellent
    David from Australia
    Solo traveler
    City Mountain View Twin Room
    Stayed 2 nights in December 2014
    Probably the best hotel for single in Cairns”
    Depending on your needs of course the location is virtually unbeatable
    One slight tip - don't get confused booking the Pullman Reef Casino hotel (probably great too) just across the road, I only stayed at the Pullman city centre.Location virtually the same - Casino just across the road, fantastic location to please solo & couples, local or from overseas. In heart of Cairns with many restaurants and shopping, walk to all tour offices for reef bookings. Buffet breakfast one of the best I've enjoyed anywhere. (Have their own vegetable/fruity juicer you can use👍! ) Helpful attentive staff. Have stayed twice now. If you are tossing up due to price (I always do) It is well worth the few extra $$ .. Happy travels - Agoda elite member
    Reviewed June 22, 2015
    8.0
    Excellent
    Peter from Australia
    Couple
    City Mountain View Queen Room
    Stayed 3 nights in June 2015
    Very Comfortable”
    Staff were excellent; Rooms were comfortable and restful; Location was fantastic
    We stayed in room 409 and it was very roomy and comfortable (only downside was that it faced the casino and could became noisy late at night). The staff were excellent, very helpful and courteous. Would recommend.
    Reviewed June 11, 2015
    12345
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    Pullman Cairns International
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    • Exceptional location
    • Cairns Regional Gallery
    • Cairns Railway Station is within 0.79 km