Puncak Inn Apartment
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Studio Puncak Inn Apartment
Studio Puncak Inn Apartment
Studio Puncak Inn Apartment
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6.5
Good
/10
(167 reviews)See what guests said
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7.6
Very good
Location rating score
Very good location
Parking
FREE

Puncak Inn Apartment

Jalan Genting, Bukit Fraser, Fraser Hill, Fraser Hill, Malaysia - See map

This property is in high demand!

Booked 20 times

"It also has a balcony with nice view of the area (this room is on level 3)."
Muhammad B. - 28 November 2017
Exceptional reputation
Recommended by 86% of guests
Good service
6.8 rating for service
Good comfort
6.3 room quality and comfort
Good facilities on premise
6.2 facilities on premise
  • Airport transfer

  • Golf course [on-site]

  • Fitness center

  • Squash court

  • Laundry service

Cheaper than 96% of all properties in Fraser Hill in the last 24 hoursCompared to 46 Fraser Hill properties at Agoda for various dates
Value for money6.7
Location rating7.6

Rooms available at Puncak Inn Apartment

3 Bedroom
3 Bedroom
...
  • Room size: 87 m²/936 ft²
  • Mountain view
  • 2 single beds and 2 double ...
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2 Bedroom
2 Bedroom
...
  • Room size: 59 m²/635 ft²
  • Mountain view
  • 2 double beds
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Studio
Studio
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 double bed
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What people love about Puncak Inn Apartment

  • 9.2
    Exceptional

    "Perfect holiday."

    Adris B.

    |

    26 February 2017

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More about Puncak Inn Apartment

More about Puncak Inn Apartment

6.8
Good

"Appreciated of the hot bath."

Nancy

|

30 December 2016

An overview

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Most talked about facilities

Housekeeping
9 mentions
View
4 mentions
Food & Dining
3 mentions
Internet
2 mentions

What they offer

8.0
Very good

"Nice place to stay."

Ching P.

|

18 September 2016

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Property's guest policies

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Some helpful facts

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What guests think of this property

Provided by verified guests of
Agoda Reviews (167)
Rating via Agoda6.5
/
10
Cleanliness6.0
Facilities6.2
Location7.6
Room comfort and quality6.3
Service6.8
Value for money6.7
High score for Fraser Hill

Most helpful reviews for Puncak Inn Apartment

Solo traveler
Stayed 1 night in August 2018
Studio
Very good7.6
For relaxing Reception counter at Puncak Inn Hotel near the clock tower. This apartment actually located in Silverpark Apartment. Means to say Puncak Inn Hotel rent some apartment from Silverpark and rename it is Puncak Inn Apartment. You can walk to the town from this apartment if you like adventure coz it not too far. Some restaurant located at Children Playground., you can go there beofee 10 P.M. But again, it totally for enjoying relaxing time if you go to Fraser Hill.
MOHDfrom MalaysiaReviewed April 01, 2019
Family with young children
Stayed 1 night in December 2012
2 Bedroom
Excellent8.3
wonderful apartmentWe experienced a lovely stay in the apartment. With a peaceful environment, the apartment provided us with a memorable moment... It would be nicer if the apartment comes together with breakfast package.
mohdfrom MalaysiaReviewed December 08, 2012
Couple
Stayed 2 nights in May 2019
Studio
Review score5.2
Stained bedsheet, bitten by bug..Serene environment on top of the hill, friendly check in staff. However, the cleanliness in the apartment has to be improved. The mirrors were not clear, our bedsheet had some yellow/red stains, and worst of all I got bitten by a bug during my stay there. Had to use scissors to cut its body off my skin....... terrible experience Also, blankets were too thin for the cold nights (we closed the windows)
KheryeeReviewed May 21, 2019
Family with young children
Stayed 1 night in May 2019
Studio
Review score2.0
The worst accommodation through Agoda serviceFirst of all ,when i want to book hotel room at puncak inn through Agoda, it shows location of hotel nearby Fraser's clock tower. Unfortunately, when reached at puncak inn ,the staff gave me a visitor pass and vehicle access card for entering apartment at silverpark. I asked why my accommodation showed puncak inn nearby clock tower by agoda and now you ask me to stay at different place at silverpark which is famous as haunted place in malaysia. The staff told me, puncak inn is a management office and my accommodation will be at other place. Do Agoda really aware about this thing? Agoda should explain clearly and put the accurate location in your webpage if don't want to end in an argument at hotel lobby. Very poor service especially room was not provided with soap n shampoo (very basic thing that housekeeping staff to ensure that they are available for customer), faulty hose pipe ( water just like dripping, poor maintenance) and tv remote control with molten battery chemical.😠
Saravananfrom MalaysiaReviewed May 21, 2019
Family with young children
Stayed 1 night in May 2019
Studio
Exceptional9.2
Great location and quiet evironmentGreat place to stay in Fraser's. The only set back for this Studio Unit which I rented was having to climb 5 floors of stairs.
Kennyfrom MalaysiaReviewed June 20, 2019

Reviews of Puncak Inn Apartment from real guests

Provided by verified guests of Agoda
Cleanliness6.0
Facilities6.2
Location7.6
Room comfort and quality6.3
Service6.8
Value for money6.7
High score for Fraser Hill
Rating
9+ Exceptional (9)
8-9 Excellent (9)
7-8 Very Good (30)
6-7 Good (24)
<6 Below Expectation (57)
Time of the year
Mar - May (30)
Jun - Aug (22)
Sep - Nov (29)
Dec - Feb (48)
All guests (167)
All room types
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Show reviews that mention 

Showing 129 verified guest comments
12345
7.6
Very good
MOHD from Malaysia
Solo traveler
Studio
Stayed 1 night in August 2018

For relaxing ”

Reception counter at Puncak Inn Hotel near the clock tower. This apartment actually located in Silverpark Apartment. Means to say Puncak Inn Hotel rent some apartment from Silverpark and rename it is Puncak Inn Apartment. You can walk to the town from this apartment if you like adventure coz it not too far. Some restaurant located at Children Playground., you can go there beofee 10 P.M. But again, it totally for enjoying relaxing time if you go to Fraser Hill.

Reviewed April 01, 2019
8.3
Excellent
mohd from Malaysia
Family with young children
2 Bedroom
Stayed 1 night in December 2012

wonderful apartment”

comfortable and clean

We experienced a lovely stay in the apartment. With a peaceful environment, the apartment provided us with a memorable moment... It would be nicer if the apartment comes together with breakfast package.

Reviewed December 08, 2012
5.2
Kheryee
Couple
Studio
Stayed 2 nights in May 2019

Stained bedsheet, bitten by bug..”

Serene environment on top of the hill, friendly check in staff. However, the cleanliness in the apartment has to be improved. The mirrors were not clear, our bedsheet had some yellow/red stains, and worst of all I got bitten by a bug during my stay there. Had to use scissors to cut its body off my skin....... terrible experience Also, blankets were too thin for the cold nights (we closed the windows)

Reviewed May 21, 2019
2.0
Saravanan from Malaysia
Family with young children
Studio
Stayed 1 night in May 2019

The worst accommodation through Agoda service”

First of all ,when i want to book hotel room at puncak inn through Agoda, it shows location of hotel nearby Fraser's clock tower. Unfortunately, when reached at puncak inn ,the staff gave me a visitor pass and vehicle access card for entering apartment at silverpark. I asked why my accommodation showed puncak inn nearby clock tower by agoda and now you ask me to stay at different place at silverpark which is famous as haunted place in malaysia. The staff told me, puncak inn is a management office and my accommodation will be at other place. Do Agoda really aware about this thing? Agoda should explain clearly and put the accurate location in your webpage if don't want to end in an argument at hotel lobby. Very poor service especially room was not provided with soap n shampoo (very basic thing that housekeeping staff to ensure that they are available for customer), faulty hose pipe ( water just like dripping, poor maintenance) and tv remote control with molten battery chemical.😠

Reviewed May 21, 2019
9.2
Exceptional
Kenny from Malaysia
Family with young children
Studio
Stayed 1 night in May 2019

Great location and quiet evironment”

Great place to stay in Fraser's. The only set back for this Studio Unit which I rented was having to climb 5 floors of stairs.

Reviewed June 20, 2019
8.8
Excellent
nur from Malaysia
Group
Studio
Stayed 1 night in February 2019

old fashionable and excellent”

I like the old furniture, old sofa, old window, knock by no one at the door in 2-3 am, the silence area, old design house and haunted feeling. but the only things it has non stove.

Reviewed May 12, 2019
8.8
Excellent
Thivagar from Malaysia
Solo traveler
Studio
Stayed 2 nights in March 2018

Excellent”

Bed not comfortable Heater takes time and too hot

Reviewed February 07, 2019
7.6
Very good
Muhammad from Malaysia
Group
3 Bedroom
Stayed 1 night in November 2017

Good 3 rooms apartment for group”

I stayed in apartment A3-3-5. The apartment is much better than I expected after reading the reviews (which mostly complaining about its cleanliness) . Our apartment is comfortable, clean, and ideal for us; a group of 3 families with young kids. The living area has sofa and TV and big is enough for us. It has big kitchen, but with no cooking stove; but we already well informed earlier so that we bring portable stove with us. Master room is quite big with bathroom in it. The other two room is just okay and sharing one bathroom near the kitchen. It also has a balcony with nice view of the area (this room is on level 3). You will need to check in at the Puncak Inn Hotel near the clock tower, and drive a bit more to this apartment named Silverpark Apartment. You will be granted the car parking and access card after checkin. I love Fraser Hill and our stay in this apartment.

Reviewed November 28, 2017
6.8
Good
Nancy from Malaysia
Family with teens
2 Bedroom
Stayed 2 nights in December 2016

Staying for 2 nights at B14-3A”

Induction cooker not working, Master bathroom tap loose and TV anternal loose. Building stracture was good. Need refurnished of the inner and outer building. Encourage to have some heater for the old folk, in order to feel more comfortable. Appreciated of the hot bath. there are really beautiful.

Reviewed December 30, 2016
9.0
Exceptional
Natrah from Malaysia
Couple
2 Bedroom
Stayed 2 nights in April 2014

Best vacation”

Big, Comfort & Privacy

We satisfy with the condition of the room. However, the water heater for both bathroom were not well functioned. Hope the management look into it as it was very important for the hotel which is located in cold area

Reviewed April 14, 2014
7.0
Very good
Yap from Malaysia
Solo traveler
2 Bedroom
Stayed 1 night in January 2014

Nice, relaxing & fresh”

Quiet, Cool & Fresh

Overall, it is okay if the management can do some upgrading on the room. The room needs to do re-paint and upgrading urgently, say, the bathroom (the flush is not strong), the sleeping room, living room. But the view is great, it is facing the fresh environment which is great for the city folks like us to escape from our busy daily routine. Would like to visit Fraser Hill again some where again this year cos of the environment & fresh air. My husband and kids love it very much !

Reviewed January 20, 2014
7.3
Very good
Khalijah from Malaysia
Family with teens
3 Bedroom
Stayed 1 night in December 2013

An alternative cool place for big family vacation”

more rooms and spacious, quiet and very good for relaxing your mind

This apartment is very nice place to stay for family vacation and near to the new food court however the vacation will be more memorable if the apartment has good maintenance esp the bathroom and leaking from balcony of the upper apartment which cause bad smell of wet carpet. A bit scary at night during the weekday since we are the only family stay in for the whole apartment block.

Reviewed December 27, 2013
2.3
Gek from Malaysia
Family with young children
3 Bedroom
Stayed 1 night in June 2013

Smelly, Dirty and Old”

quiet, cool breeze, parking

The Apartment is old and very badly maintained. The carpet in the apartment is smelly and the the toilet and kitchen is dirty. There is a urgent need to renovate the apartment. The TV is small and old and the reception is bad. No utensil was provided in the kitchen.The place on the whole looks dirty and not inviting. We do not feel cosy and comfortable in the apartment.We would not recommend anyone to stay there.

Reviewed June 13, 2013
6.0
Heather from New Zealand
Group
2 Bedroom
Stayed 1 night in February 2013

Very poorly kept apartments. We were dissappointed”

The drive up to Frasers Hill was beautiful.

After a beautiful drive up the Hill, we were very disapointed with the standard of accomodation of the apartments. We changed to the Inn and two bedrooms. The Inn was much better situated in the middle of "town". The rooms were very small but a huge improvement.

Reviewed March 03, 2013
6.0
Saidatul from Malaysia
Couple
Studio
Stayed 1 night in February 2013

the room is in the silverpark hotel”

clean and nice interior

i like this room because it is clean and large.the interior also nice.we can use the kitchen because they provide electric pan.but the mattress is not comfortable as i cant sleep well because it is old and make me have a back pain.

Reviewed February 08, 2013
8.3
Excellent
Mohd from Malaysia
Couple
Studio
Stayed 1 night in December 2012

Perfect hotel with perfect view”

Big room with cheaper price and it's perfect for love birds

I love this hotel so much but my advise if you want to stay at studio apartment, make sure you have enough energy to climb up until 6th floor (the top floor) of the apartment. Most of the young people wouldn't mind if they are really keen to have the perfect view up there.

Reviewed December 13, 2012
2.7
Sri from Malaysia
Group
3 Bedroom
Stayed 1 night in November 2012

Lousy Hotel”

That it had a 3 room apartment

We booked and paid for the Puncak Inn Apartment but we were quite surprised and quite disappointed when we were given the keys to Silverpark Resort. The apartment was lousy, dirty and had cobwebs in the room and on the balcony. Overall, it was very disappointing for the price that we paid for the apartment! What we didn't understand was why were we given keys for apartment at Silverpark Resort when we actually booked for Puncak Inn Apartment. Hope someone can explain this.

Reviewed December 09, 2012
4.3
Kelvin from Malaysia
Group
2 Bedroom
Stayed 1 night in November 2011

Hotel is very run down”

none

This hotel is not well maintained and the paint on the exterior building is all mouldy and peeling. Stairways are not well lit and the doors have no double locks for security. Rooms are large but dirty. Carpets are worn out while the kitchen cabinets and window frames are all mouldy. Overall, it is not a pleasant hotel at all. Would not recommend.

Reviewed December 01, 2011
2.8
Norazmani from Malaysia
Family with young children
2 Bedroom
Stayed 1 night in December 2018

Unpleasant stay.”

The unit we stayed is haunted!!. There was knocking on the the room I slept and its like someone is playing with the door knob between 3 and 4 am!!! Aslo, heard kids voices at noon time which strange because the block we stayed was apparently empty. Lights were flickered and went couple of times. Besides this scary experience, the unit is poorly upkept. Stained sofas, bad smell, front door has no proper lock and shower with no hot water. The whole ambiance of the block we stayed was unpleasant and deserted. Overall, not worth the money we paid for.

Reviewed January 03, 2019
6.8
Good
Saravanan
Family with teens
2 Bedroom
Stayed 1 night in May 2019

Its not Park Inn but Silverk Park Apartment”

Overall ok except the sofa's are smelly. Location is accessible to all places by walking.

Reviewed May 20, 2019
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