6.9

Good
/10
(199 reviews)See what guests said
View7
Housekeeping6
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Fraser's Hill 110 m
Klinik Pesakit Luar Bukit Fraser 140 m
Masjid Sultan Mahmud Bukit Fraser 410 m
Taman Awam Jalan Pokok Pines 520 m
Fountain Garden 560 m
Klinik Desa Bukit Fraser 560 m
Allan's Water Boat Rental 570 m
Allan's Water 620 m
Permainan Gasing 720 m
Fraser Hill Golf Course 1.6 km
Puncak Inn Apartment

"Nice place to stay, comfortable, clean and have hot bath."

Ahmad - 2 December 2019
Studio - View Puncak Inn Apartment
2 Bedroom Puncak Inn Apartment
3 Bedroom - Interior view Puncak Inn Apartment
See all 16 photos
Removed from saved list
Free Wi-Fi

Puncak Inn Apartment

Jalan Genting, Bukit Fraser, Fraser Hill, Fraser Hill, Malaysia, 49000 - See map
  • Airport transfer

  • Golf course [on-site]

  • Fitness center

  • Squash court

  • Laundry service

Cheaper than 93% of all properties in Fraser Hill in the last 24 hoursCompared to 40 Fraser Hill properties at Agoda for various dates
Value for money7.1
Location rating7.8

Rooms available at Puncak Inn Apartment

3 Bedroom
...
  • Room size: 87 m²/936 ft²
  • Mountain view
  • 2 single beds and 2 double ...
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2 Bedroom
...
  • Room size: 59 m²/635 ft²
  • Mountain view
  • 2 double beds
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Studio
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Room Assigned on Arrival
...
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    SEPARATE ROOMS
    ...
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      3 Bedroom
      ...
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        Frequently asked questions

        What time is check-in and check-out at Puncak Inn Apartment?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

        How do I get to Puncak Inn Apartment?

        Puncak Inn Apartment is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Puncak Inn Apartment has a car park available for guests. Parking is free for guests.

        What are my dining options at Puncak Inn Apartment?

        Puncak Inn Apartment features an on-site restaurant for your dining convenience.

        What is the smoking policy at Puncak Inn Apartment?

        Puncak Inn Apartment does permit smoking in some areas and is not 100% smoke-free. The serviced apartment offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        What restaurants are nearby Puncak Inn Apartment?

        Puncak Inn Apartment’s neighborhood is Fraser Hill which includes popular restaurants such as Scott's, Kedai Makan Hamzah and Arzed Restaurant.

        What are popular attractions near Puncak Inn Apartment?

        Puncak Inn Apartment is located in Fraser Hill area, which is famous for attractions such as Fraser's Hill, Masjid Sultan Mahmud Bukit Fraser and Taman Awam Jalan Pokok Pines.

        What popular natural sightseeing spots are close to Puncak Inn Apartment?

        Puncak Inn Apartment is located within Fraser Hill, which makes it conveniently close to natural sights including Allan's Water Boat Rental, Bukit Peninjau and Bukit Jeriau.

        Show more questions
        See map
        Explore the neighborhood

        What people love about Puncak Inn Apartment

        • 10.0

          Exceptional

          "Really enjoyed my stay with kids and husband."

          Nur

          |

          29 January 2020

        • 10.0

          Exceptional

          "I stayed at B14, the view was really good."

          mazlinda

          |

          20 January 2020

        • 8.8

          Excellent

          "Overall we enjoyed our stay here."

          Lai

          |

          25 July 2020

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        Overall rating:

        6.9

        Good
        199 reviews
        Cleanliness
        6.3
        Facilities
        6.4
        Location
        7.8
        Read all reviews >
        What travelers say they love:
        Nice if you like a quiet environment and a cool stay.
        BOON from Malaysia
        Family with older children
        More about Puncak Inn Apartment

        More about Puncak Inn Apartment

        Designed for both business and leisure travel, Puncak Inn Apartment is ideally situated in Fraser Hill; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Fraser Hill Golf Course, Jeriau Waterfall give to this hotel a special charm.

        At Puncak Inn Apartment, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

        Experience high quality room facilities during your stay here. Some rooms include desk, mini bar, television, refrigerator, shower, provided to help guests recharge after a long day. The hotel offers wonderful recreational facilities such as fitness center, golf course (on site), squash courts to make your stay truly unforgettable. With an ideal location and facilities to match, Puncak Inn Apartment hits the spot in many ways.

        Show less
        Amenities and facilities
        Good
        Facilities

        6.4

        Most talked about facilities

        Housekeeping

        9 mentions

        View

        4 mentions

        Food & Dining

        3 mentions

        Internet

        2 mentions

        Languages spoken

        • Malay

        Internet access

        • Free Wi-Fi in all rooms!
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Fitness center
        • Golf course [on-site]
        • Squash court

        Dining, drinking, and snacking

        • Coffee shop
        • Restaurants

        Services and conveniences

        • Laundry service
        • Smoking area

        For the kids

        • Family room

        Access

        • Pets allowed

        Getting around

        • Airport transfer
        • Bicycle rental
        • Car park [free of charge]

        Available in all rooms

        • Coffee/tea maker
        • Desk
        • Free bottled water
        • Hair dryer
        • Ironing facilities
        • Mini bar
        • Refrigerator
        • Shower
        • Smoking allowed
        • TV
        Location
        Jalan Genting, Bukit Fraser, Fraser Hill, Fraser Hill, Malaysia, 49000
        Very good
        Location

        7.8

        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 2-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Please note that this property is an independently operated by individual owner. It is a private unit of vacation home and therefore does not have a check in counter. The owner will arrange a session of ‘Meet & Greet’ for key handover and familiarization of the property. Guests will have access to owner’s contact details in case of any query of the property.
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until12:00

        The property

        • Number of restaurants1
        • Number of rooms 13
        • Room voltage220

        Reviews of Puncak Inn Apartment from real guests

        Provided by verified guests of Agoda
        Cleanliness6.3
        Facilities6.4
        Location7.8
        Room comfort and quality6.3
        Service7.1
        Value for money7.1
        High score for Fraser Hill
        Rating
        9+ Exceptional (12)
        8-9 Excellent (13)
        7-8 Very Good (32)
        6-7 Good (24)
        <6 Below Expectation (58)
        Time of the year
        Mar - May (31)
        Jun - Aug (24)
        Sep - Nov (30)
        Dec - Feb (54)
        All guests (199)
        All room types
        All languages

        Show reviews that mention 

        Showing 139 verified guest comments
        12345
        7.6
        Very good
        MOHD from Malaysia
        Solo traveler
        Studio
        Stayed 1 night in August 2018

        For relaxing ”

        Reception counter at Puncak Inn Hotel near the clock tower. This apartment actually located in Silverpark Apartment. Means to say Puncak Inn Hotel rent some apartment from Silverpark and rename it is Puncak Inn Apartment. You can walk to the town from this apartment if you like adventure coz it not too far. Some restaurant located at Children Playground., you can go there beofee 10 P.M. But again, it totally for enjoying relaxing time if you go to Fraser Hill.

        Reviewed April 01, 2019

        See room deals

        8.3
        Excellent
        mohd from Malaysia
        Family with young children
        2 Bedroom
        Stayed 1 night in December 2012

        wonderful apartment”

        comfortable and clean

        We experienced a lovely stay in the apartment. With a peaceful environment, the apartment provided us with a memorable moment... It would be nicer if the apartment comes together with breakfast package.

        Reviewed December 08, 2012

        See room deals

        5.2
        Kheryee
        Couple
        Studio
        Stayed 2 nights in May 2019

        Stained bedsheet, bitten by bug..”

        Serene environment on top of the hill, friendly check in staff. However, the cleanliness in the apartment has to be improved. The mirrors were not clear, our bedsheet had some yellow/red stains, and worst of all I got bitten by a bug during my stay there. Had to use scissors to cut its body off my skin....... terrible experience Also, blankets were too thin for the cold nights (we closed the windows)

        Reviewed May 21, 2019

        See room deals

        2.0
        Saravanan from Malaysia
        Family with young children
        Studio
        Stayed 1 night in May 2019

        The worst accommodation through Agoda service”

        First of all ,when i want to book hotel room at puncak inn through Agoda, it shows location of hotel nearby Fraser's clock tower. Unfortunately, when reached at puncak inn ,the staff gave me a visitor pass and vehicle access card for entering apartment at silverpark. I asked why my accommodation showed puncak inn nearby clock tower by agoda and now you ask me to stay at different place at silverpark which is famous as haunted place in malaysia. The staff told me, puncak inn is a management office and my accommodation will be at other place. Do Agoda really aware about this thing? Agoda should explain clearly and put the accurate location in your webpage if don't want to end in an argument at hotel lobby. Very poor service especially room was not provided with soap n shampoo (very basic thing that housekeeping staff to ensure that they are available for customer), faulty hose pipe ( water just like dripping, poor maintenance) and tv remote control with molten battery chemical.😠

        Reviewed May 21, 2019

        See room deals

        9.2
        Exceptional
        Kenny from Malaysia
        Family with young children
        Studio
        Stayed 1 night in May 2019

        Great location and quiet evironment”

        Great place to stay in Fraser's. The only set back for this Studio Unit which I rented was having to climb 5 floors of stairs.

        Reviewed June 20, 2019

        See room deals

        8.8
        Excellent
        nur from Malaysia
        Group
        Studio
        Stayed 1 night in February 2019

        old fashionable and excellent”

        I like the old furniture, old sofa, old window, knock by no one at the door in 2-3 am, the silence area, old design house and haunted feeling. but the only things it has non stove.

        Reviewed May 12, 2019

        See room deals

        8.8
        Excellent
        Thivagar from Malaysia
        Solo traveler
        Studio
        Stayed 2 nights in March 2018

        Excellent”

        Bed not comfortable Heater takes time and too hot

        Reviewed February 07, 2019

        See room deals

        7.6
        Very good
        Muhammad from Malaysia
        Group
        3 Bedroom
        Stayed 1 night in November 2017

        Good 3 rooms apartment for group”

        I stayed in apartment A3-3-5. The apartment is much better than I expected after reading the reviews (which mostly complaining about its cleanliness) . Our apartment is comfortable, clean, and ideal for us; a group of 3 families with young kids. The living area has sofa and TV and big is enough for us. It has big kitchen, but with no cooking stove; but we already well informed earlier so that we bring portable stove with us. Master room is quite big with bathroom in it. The other two room is just okay and sharing one bathroom near the kitchen. It also has a balcony with nice view of the area (this room is on level 3). You will need to check in at the Puncak Inn Hotel near the clock tower, and drive a bit more to this apartment named Silverpark Apartment. You will be granted the car parking and access card after checkin. I love Fraser Hill and our stay in this apartment.

        Reviewed November 28, 2017

        See room deals

        6.8
        Good
        Nancy from Malaysia
        Family with teens
        2 Bedroom
        Stayed 2 nights in December 2016

        Staying for 2 nights at B14-3A”

        Induction cooker not working, Master bathroom tap loose and TV anternal loose. Building stracture was good. Need refurnished of the inner and outer building. Encourage to have some heater for the old folk, in order to feel more comfortable. Appreciated of the hot bath. there are really beautiful.

        Reviewed December 30, 2016

        See room deals

        9.0
        Exceptional
        Natrah from Malaysia
        Couple
        2 Bedroom
        Stayed 2 nights in April 2014

        Best vacation”

        Big, Comfort & Privacy

        We satisfy with the condition of the room. However, the water heater for both bathroom were not well functioned. Hope the management look into it as it was very important for the hotel which is located in cold area

        Reviewed April 14, 2014

        See room deals

        7.0
        Very good
        Yap from Malaysia
        Solo traveler
        2 Bedroom
        Stayed 1 night in January 2014

        Nice, relaxing & fresh”

        Quiet, Cool & Fresh

        Overall, it is okay if the management can do some upgrading on the room. The room needs to do re-paint and upgrading urgently, say, the bathroom (the flush is not strong), the sleeping room, living room. But the view is great, it is facing the fresh environment which is great for the city folks like us to escape from our busy daily routine. Would like to visit Fraser Hill again some where again this year cos of the environment & fresh air. My husband and kids love it very much !

        Reviewed January 20, 2014

        See room deals

        7.3
        Very good
        Khalijah from Malaysia
        Family with teens
        3 Bedroom
        Stayed 1 night in December 2013

        An alternative cool place for big family vacation”

        more rooms and spacious, quiet and very good for relaxing your mind

        This apartment is very nice place to stay for family vacation and near to the new food court however the vacation will be more memorable if the apartment has good maintenance esp the bathroom and leaking from balcony of the upper apartment which cause bad smell of wet carpet. A bit scary at night during the weekday since we are the only family stay in for the whole apartment block.

        Reviewed December 27, 2013

        See room deals

        2.3
        Gek from Malaysia
        Family with young children
        3 Bedroom
        Stayed 1 night in June 2013

        Smelly, Dirty and Old”

        quiet, cool breeze, parking

        The Apartment is old and very badly maintained. The carpet in the apartment is smelly and the the toilet and kitchen is dirty. There is a urgent need to renovate the apartment. The TV is small and old and the reception is bad. No utensil was provided in the kitchen.The place on the whole looks dirty and not inviting. We do not feel cosy and comfortable in the apartment.We would not recommend anyone to stay there.

        Reviewed June 13, 2013

        See room deals

        6.0
        Heather from New Zealand
        Group
        2 Bedroom
        Stayed 1 night in February 2013

        Very poorly kept apartments. We were dissappointed”

        The drive up to Frasers Hill was beautiful.

        After a beautiful drive up the Hill, we were very disapointed with the standard of accomodation of the apartments. We changed to the Inn and two bedrooms. The Inn was much better situated in the middle of "town". The rooms were very small but a huge improvement.

        Reviewed March 03, 2013

        See room deals

        6.0
        Saidatul from Malaysia
        Couple
        Studio
        Stayed 1 night in February 2013

        the room is in the silverpark hotel”

        clean and nice interior

        i like this room because it is clean and large.the interior also nice.we can use the kitchen because they provide electric pan.but the mattress is not comfortable as i cant sleep well because it is old and make me have a back pain.

        Reviewed February 08, 2013

        See room deals

        8.3
        Excellent
        Mohd from Malaysia
        Couple
        Studio
        Stayed 1 night in December 2012

        Perfect hotel with perfect view”

        Big room with cheaper price and it's perfect for love birds

        I love this hotel so much but my advise if you want to stay at studio apartment, make sure you have enough energy to climb up until 6th floor (the top floor) of the apartment. Most of the young people wouldn't mind if they are really keen to have the perfect view up there.

        Reviewed December 13, 2012

        See room deals

        2.7
        Sri from Malaysia
        Group
        3 Bedroom
        Stayed 1 night in November 2012

        Lousy Hotel”

        That it had a 3 room apartment

        We booked and paid for the Puncak Inn Apartment but we were quite surprised and quite disappointed when we were given the keys to Silverpark Resort. The apartment was lousy, dirty and had cobwebs in the room and on the balcony. Overall, it was very disappointing for the price that we paid for the apartment! What we didn't understand was why were we given keys for apartment at Silverpark Resort when we actually booked for Puncak Inn Apartment. Hope someone can explain this.

        Reviewed December 09, 2012

        See room deals

        4.3
        Kelvin from Malaysia
        Group
        2 Bedroom
        Stayed 1 night in November 2011

        Hotel is very run down”

        none

        This hotel is not well maintained and the paint on the exterior building is all mouldy and peeling. Stairways are not well lit and the doors have no double locks for security. Rooms are large but dirty. Carpets are worn out while the kitchen cabinets and window frames are all mouldy. Overall, it is not a pleasant hotel at all. Would not recommend.

        Reviewed December 01, 2011

        See room deals

        2.8
        Norazmani from Malaysia
        Family with young children
        2 Bedroom
        Stayed 1 night in December 2018

        Unpleasant stay.”

        The unit we stayed is haunted!!. There was knocking on the the room I slept and its like someone is playing with the door knob between 3 and 4 am!!! Aslo, heard kids voices at noon time which strange because the block we stayed was apparently empty. Lights were flickered and went couple of times. Besides this scary experience, the unit is poorly upkept. Stained sofas, bad smell, front door has no proper lock and shower with no hot water. The whole ambiance of the block we stayed was unpleasant and deserted. Overall, not worth the money we paid for.

        Reviewed January 03, 2019

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        6.8
        Good
        Saravanan
        Family with teens
        2 Bedroom
        Stayed 1 night in May 2019

        Its not Park Inn but Silverk Park Apartment”

        Overall ok except the sofa's are smelly. Location is accessible to all places by walking.

        Reviewed May 20, 2019

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