Puncak Inn Fraser's Hill

1.5 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Genting, Bukit Fraser, Fraser Hill City Center, Fraser Hill, Malaysia

Highlights

Location

Good hotel, near the clock tower very strategic location
Great food & dining

The restaurant food was really good and had big portions.
Great View

But, nice view of town and golf course if on higher level.
Rated highly by Couples

Excellent for hiker and couple trip
Top Value

The restaurant food was really good and had big portions.

Facilities

Internet access

Free parking

Golf course

Airport transfer

Family room

Luggage storage

Garden

Breakfast

About us

Puncak Inn in Fraser's Hill is a serene retreat for two travelers seeking adventure and relaxation. Enjoy cozy accommodations, modern comforts, and stunning views. Savor culinary delights at the award-winning restaurant with an exclusive menu. With jungle trekking and birdwatching opportunities, Puncak Inn is the perfect base to explore nature's wonders. Puncak Inn, located in Fraser Hill City Center, offers a charming escape with its colonial architecture and serene mountain atmosphere, perfect for two travelers. Enjoy personalized concierge service, a tranquil garden, and convenient luggage storage. Each room features complimentary Wi-Fi and flat-screen TVs, with some offering stunning city views. This blend of comfort, exceptional service, and adventure makes for an unforgettable retreat in the mountains. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

25 travelers have booked today.

Location 9.2
Service 8.5
Value for money 8.4
Cleanliness 8.0

Based on 4,609 verified reviews

Location

9.2

Service

8.5

Value for money

8.4

Cleanliness

8.0

Facilities

7.7

Room comfort and qua...

7.0

See map

9.2Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Klinik Pesakit Luar Bukit Fraser
40 m
Fraser's Hill
60 m
Masjid Sultan Mahmud Bukit Fraser
270 m
Taman Awam Jalan Pokok Pines
390 m
Allan's Water Boat Rental
400 m

Good to know

Value for money8.4
Location rating9.2

Select your room

1/6

Junior Suite

20 m²/215 ft²
Max 2 adults
1 double bed

8.5

Excellent

Room comfort and quality
1/4

Family

20 m²/215 ft²
Max 2 adults
1 double bed
Fits groups

8.3

Excellent

Room comfort and quality

City view

1/4

Studio Apartment Queen (Room Only)

56 m²/603 ft²
Max 3 adults
1 queen bed
1/3

Standard Room (Bed & Breakfast)

15 m²/161 ft²
Max 3 adults
1 queen bed
1/4

Two Bedroom Apartment (Room Only)

96 m²/1033 ft²
Max 5 adults

2 bedrooms

1/3

Deluxe

12 m²/129 ft²
Max 2 adults
2 single beds
1/4

Three Bedroom Apartment (Room Only)

120 m²/1292 ft²
Max 7 adults

3 bedrooms

1/4

Junior Suite (Bed & Breakast)

15 m²/161 ft²
Max 3 adults
1/4

Family Room (Bed & Breakfast)

15 m²/161 ft²
Max 3 adults
Fits groups
1/3

Studio Apartment Twin (Room Only)

56 m²/603 ft²
Max 3 adults

Frequently asked questions

Yes! Puncak Inn Fraser's Hill offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

While remaining at Puncak Inn Fraser's Hill, jump start your holiday by checking out the nearest destinations that are within walking distance to the property which include Fraser's Hill, Masjid Sultan Mahmud Bukit Fraser, and Taman Awam Jalan Pokok Pines.

While staying at Puncak Inn Fraser's Hill, cherish your morning or evening stroll at nearby park which include Taman Awam Jalan Pokok Pines, Fountain Garden, and Permainan Gasing.

Puncak Inn Fraser's Hill has a total of 27 rooms.

Verified past guests that have stayed at Puncak Inn Fraser's Hill had an average nightly stay of 1 night at this property.

Past business travelers that have stayed at this property have given Puncak Inn Fraser's Hill an average rating of 7.9. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Puncak Inn Fraser's Hill an average rating of 8.2. You can look into more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Puncak Inn Fraser's Hill an average rating of 8.2. You can find more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Puncak Inn Fraser's Hill an average rating of 9.0. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

More about Puncak Inn Fraser's Hill

More about Puncak Inn Fraser's Hill

Experience Tranquility at Puncak Inn Fraser's Hill

Nestled amidst the serene beauty of Fraser Hill, Malaysia, Puncak Inn Fraser's Hill offers a peaceful retreat for travelers seeking a tranquil escape. Built in 1968 and last renovated in 2009, this 1.5-star hotel boasts a charming vintage ambiance combined with modern amenities. With its convenient location and breathtaking views, Puncak Inn Fraser's Hill is the perfect choice for nature lovers and families alike. Step into one of the 27 cozy rooms that exude warmth and comfort. Each room is thoughtfully designed to provide a relaxed atmosphere, ensuring a restful stay for every guest. The check-in time starts from 02:00 PM, allowing you to settle in and unwind at your own pace. The check-out time is until 12:00 PM, giving you ample time to savor the morning tranquility before bidding farewell to this idyllic hillside retreat. At Puncak Inn Fraser's Hill, families are welcomed with open arms. The hotel's child policy allows children between the ages of 2 to 12 to stay free of charge, making it an ideal choice for a family getaway. Create lasting memories as you explore the lush surroundings and engage in fun-filled activities with your little ones. Whether you're seeking a peaceful retreat or an adventurous escape, Puncak Inn Fraser's Hill offers the perfect setting. Immerse yourself in the beauty of nature, breathe in the crisp mountain air, and experience the tranquility that awaits you at this enchanting hillside haven.

Endless Entertainment at Puncak Inn Fraser's Hill

Nestled amidst the lush greenery of Fraser Hill, Puncak Inn offers an array of entertainment facilities that are sure to keep you entertained throughout your stay. Whether you're seeking relaxation or adventure, this charming hotel has something for everyone. Step into the hotel's expansive garden, where you can unwind and soak in the serene surroundings. Take a leisurely stroll amidst the vibrant flowers and towering trees, or find a cozy spot to read a book and enjoy the fresh mountain air. The garden also provides a picturesque backdrop for memorable photos, making it an ideal spot for couples and nature enthusiasts. For those looking to bring back a piece of Fraser Hill, Puncak Inn boasts a gift and souvenir shop. Browse through a wide selection of locally made handicrafts, unique trinkets, and traditional Malaysian products. Whether you're looking for a special memento or a gift for loved ones, this shop is a treasure trove of delightful finds. With its stunning garden and charming gift shop, Puncak Inn Fraser's Hill offers a delightful mix of entertainment options that are sure to enhance your stay and create lasting memories. Book your stay today and experience the perfect blend of relaxation and excitement in the heart of Fraser Hill.

Unleash Your Inner Athlete at Puncak Inn Fraser's Hill

Puncak Inn Fraser's Hill is a haven for sports enthusiasts, offering an array of exciting sports facilities that will keep you active and entertained throughout your stay. Whether you're a golf enthusiast, an equestrian lover, or an adventure seeker, this hotel has something for everyone. For golf enthusiasts, Puncak Inn Fraser's Hill boasts a stunning golf course right on-site. Immerse yourself in the lush greenery and breathtaking views as you tee off and perfect your swing. The well-maintained course caters to both beginners and seasoned players, ensuring a memorable golfing experience for all. If you're looking to explore the beautiful surroundings, why not try horse riding? Puncak Inn Fraser's Hill offers horse riding facilities that allow you to embark on a scenic journey through the hills. Feel the thrill as you gallop through the trails and soak in the natural beauty of the area. For those who prefer a more adventurous experience, the hotel provides hiking trails that are perfect for nature lovers. Lace up your hiking boots and embark on an exhilarating trek through the picturesque landscape. Discover hidden gems, breathtaking viewpoints, and the serenity of the great outdoors. Additionally, Puncak Inn Fraser's Hill also features a mini golf course, perfect for some friendly competition with family and friends. Putt your way through challenging obstacles and enjoy a fun-filled game that will surely bring out your competitive spirit. With its diverse range of sports facilities, Puncak Inn Fraser's Hill promises an unforgettable stay for sports enthusiasts and outdoor lovers alike. Get ready to unleash your inner athlete and create lasting memories in the heart of Fraser Hill, Malaysia.

Convenience Facilities at Puncak Inn Fraser's Hill

Indulge in a hassle-free stay at Puncak Inn Fraser's Hill, where a range of convenient facilities are at your disposal. With a laundry service and dry cleaning available, you can keep your clothes fresh and clean throughout your stay. The friendly concierge staff is always ready to assist you with any inquiries or requests, ensuring a seamless experience during your time at the hotel. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily keep in touch with loved ones or catch up on work. For those who need a designated smoking area, Puncak Inn Fraser's Hill offers a comfortable space to enjoy your cigarette without inconveniencing others. Additionally, the hotel provides luggage storage facilities, allowing you to explore Fraser Hill without the burden of carrying your bags. If you're in need of a quick snack or drink, look no further than the vending machine conveniently located on-site. With these fantastic convenience facilities, Puncak Inn Fraser's Hill aims to make your stay as comfortable and convenient as possible.

Convenient Transport Facilities at Puncak Inn Fraser's Hill

At Puncak Inn Fraser's Hill, we understand the importance of convenient and hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure a seamless travel experience. For those arriving by air, our hotel provides airport transfer services, making your journey from the airport to our doorstep a breeze. Our friendly and professional drivers will be waiting to greet you upon arrival and transport you comfortably to the hotel, allowing you to relax and enjoy the scenic views along the way. If you prefer to drive to the hotel, we have a spacious car park onsite, ensuring that you have a secure place to park your vehicle throughout your stay. Best of all, our car park is free of charge, giving you peace of mind without any additional expenses. Additionally, we offer a convenient shuttle service within Fraser Hill, allowing you to explore the surrounding attractions and landmarks with ease. Whether you're visiting the iconic Clock Tower or venturing out to the beautiful Allan's Water, our shuttle service will take you there conveniently and efficiently. With our comprehensive transport facilities, Puncak Inn Fraser's Hill aims to make your stay as comfortable and convenient as possible. Whether you're arriving by air, driving your own vehicle, or need transportation within Fraser Hill, we have you covered. Book your stay with us today and experience a hassle-free travel experience.

Comfort and Entertainment at Puncak Inn Fraser's Hill

Indulge in a truly comfortable and entertaining stay at Puncak Inn Fraser's Hill, where every room is equipped with a range of modern amenities. Immerse yourself in a world of entertainment with the in-house movies available for your viewing pleasure. Whether you're in the mood for a thrilling action film or a heartwarming romantic comedy, you can sit back and relax in the privacy of your own room. To ensure that you look your best during your stay, each room at Puncak Inn Fraser's Hill is furnished with a hair dryer. Say goodbye to bad hair days and effortlessly style your hair before heading out to explore the beautiful surroundings of Fraser Hill. For those who enjoy catching up on their favorite shows or staying up to date with the latest news, a television with satellite/cable TV channels is provided in every room. You can unwind on the comfortable bed while flipping through a wide selection of channels, ensuring that you never miss out on your favorite programs. Experience the perfect blend of comfort and entertainment at Puncak Inn Fraser's Hill. With in-house movies, a hair dryer, and a television with satellite/cable TV channels, your stay at this charming hotel will be a memorable one.

Comfort and Variety at Puncak Inn Fraser's Hill

At Puncak Inn Fraser's Hill, guests can choose from a range of comfortable and well-appointed rooms to suit their needs. The Deluxe rooms offer a cozy space of 12 square meters with 2 Single Beds, perfect for solo travelers or friends sharing a room. Families can opt for the spacious Family rooms, measuring 20 square meters and featuring 1 Double Bed, providing ample space for relaxation and bonding time. For those seeking a more luxurious experience, the Junior Suites offer a generous 27 square meters of space with 1 Double Bed, allowing guests to unwind in style. Lastly, the Standard rooms, with a compact size of 9 square meters, are ideal for budget-conscious travelers looking for a cozy and convenient accommodation option. Booking these rooms on Agoda not only ensures a hassle-free experience but also guarantees the best prices available. Agoda's user-friendly platform allows travelers to easily compare room rates, read reviews from previous guests, and make secure bookings with just a few clicks. With Agoda's extensive network and partnerships, guests can rest assured that they are getting the most competitive prices for their stay at Puncak Inn Fraser's Hill. So why wait? Book your room now on Agoda and enjoy a seamless booking experience while securing the best prices for your stay at Puncak Inn Fraser's Hill.

Exploring Fraser Hill City Center: A Charming Retreat in the Highlands

Nestled in the heart of the breathtaking Fraser Hill, the City Center serves as the vibrant hub of this enchanting highland retreat. Characterized by its colonial architecture and lush greenery, the City Center offers a delightful blend of history and nature. Visitors can meander through charming streets lined with quaint shops, cozy cafes, and local boutiques, each exuding a warm and inviting atmosphere. The cool mountain air and the fragrant scent of pine trees create a refreshing backdrop for leisurely strolls, making it a perfect spot to unwind and soak in the serene surroundings. At the City Center, adventure awaits at every turn. The iconic clock tower stands as a landmark, guiding visitors to nearby attractions such as the picturesque Jeriau Waterfall and the lush trails of the Fraser Hill Nature Reserve. The area is also home to the renowned Fraser Hill Golf Club, where golf enthusiasts can enjoy a round amidst stunning vistas. For those looking to immerse themselves in the local culture, the City Center hosts various events and festivals throughout the year, showcasing the rich heritage and traditions of this captivating highland community. Whether you seek relaxation or adventure, Fraser Hill City Center is the perfect gateway to experience the natural beauty and charm of this unique destination.

Getting to Puncak Inn Fraser's Hill from Nearby Airports

Reaching Puncak Inn Fraser's Hill is a seamless experience, especially when you arrive at one of the nearby airports. The closest major airport is Sultan Abdul Aziz Shah Airport (SZB), located approximately 80 kilometers away from Fraser Hill. Upon landing, you can opt for a taxi service, which is the most convenient choice. The journey takes about 1.5 to 2 hours, winding through lush landscapes and scenic hills, providing a picturesque introduction to the beauty of the region. Alternatively, if you prefer a more budget-friendly option, you can take a bus to Kuala Lumpur and then transfer to a taxi or a ride-sharing service to reach your destination. For those flying into Kuala Lumpur International Airport (KUL), which is about 100 kilometers away, the process is similar but offers more transport options. From KUL, you can take the KLIA Ekspres train to Kuala Lumpur Sentral, and from there, catch a bus or a taxi to Fraser Hill. The entire trip from the airport can take around 2 to 3 hours, depending on traffic and your chosen mode of transport. Regardless of which airport you choose, the journey to Puncak Inn Fraser's Hill promises to be an adventure filled with stunning views and the anticipation of a delightful stay in this charming hill resort.

Explore the Natural Beauty and Serenity of Fraser Hill at Puncak Inn Fraser's Hill

Nestled amidst the breathtaking landscape of Fraser Hill in Malaysia, Puncak Inn Fraser's Hill offers a tranquil retreat surrounded by a myriad of natural landmarks and attractions. Just a stone's throw away from the hotel, you will find Allan's Water, a picturesque lake known for its serene ambiance and scenic beauty. Take a leisurely stroll along the lake's edge or rent a boat from Allan's Water Boat Rental to explore its calm waters, immersing yourself in the tranquility of nature. For nature enthusiasts, Taman Awam Jalan Pokok Pines is a must-visit attraction. This well-maintained park boasts lush greenery, vibrant flowers, and towering pine trees, creating a peaceful oasis for a leisurely walk or a picnic with loved ones. Capture stunning panoramic views of the surrounding hills and valleys from the View Point, offering a breathtaking vista that will leave you in awe. If you're seeking adventure, head to Jeriau Waterfall, a hidden gem tucked away in the verdant forests of Fraser Hill. The cascading waters and natural pools provide a refreshing escape, perfect for a dip or a picnic amidst the soothing sounds of nature. Additionally, Bukit Hulu Sempam offers hiking trails that lead you through the untouched wilderness, allowing you to discover the region's diverse flora and fauna. For a cultural experience, visit the Masjid Sultan Mahmud Bukit Fraser, a beautiful mosque that showcases stunning architecture and serves as a place of worship for the local Muslim community. Immerse yourself in the peaceful ambiance and admire the intricate details of the mosque's design. With its prime location surrounded by these captivating landmarks and attractions, Puncak Inn Fraser's Hill provides the ideal base for nature lovers, adventure seekers, and those looking to immerse themselves in the serenity of Fraser Hill's natural beauty.

Delightful Dining Experiences at Puncak Inn Fraser's Hill

When it comes to dining options, Puncak Inn Fraser's Hill offers a range of delightful choices right at your doorstep. Indulge in the tantalizing flavors of Malaysian cuisine at Arzed Restaurant, where you can savor authentic local dishes prepared with the freshest ingredients. For those craving Western fare, Scott's is the perfect spot to enjoy a hearty meal with its extensive menu of delicious burgers, steaks, and pasta dishes. If you're in the mood for a quick bite or some local street food, Kedai Makan Hamzah is a must-visit. This charming eatery serves up mouthwatering Malaysian favorites such as nasi lemak, roti canai, and satay, ensuring a truly authentic culinary experience. With such a diverse range of dining options, Puncak Inn Fraser's Hill promises to satisfy every palate and make your stay truly unforgettable.

Affordable Luxury at Puncak Inn Fraser's Hill

Experience the best of Fraser Hill without breaking the bank at Puncak Inn Fraser's Hill. With an average price of just $26 per room, this charming hotel offers unbeatable value for money. Compared to the average price of a hotel room in Fraser Hill, which stands at $99, Puncak Inn Fraser's Hill provides an affordable option for travelers seeking comfort and convenience. At Puncak Inn Fraser's Hill, you don't have to compromise on quality to enjoy a budget-friendly stay. The hotel boasts well-appointed rooms that are tastefully furnished and equipped with modern amenities. Whether you're traveling solo, as a couple, or with your family, you'll find spacious and comfortable accommodations that cater to your needs. With its affordable pricing, Puncak Inn Fraser's Hill allows you to make the most of your stay in this picturesque destination. Explore the lush greenery, enjoy the cool mountain breeze, and indulge in outdoor activities without worrying about breaking the bank. Book your stay at Puncak Inn Fraser's Hill today and experience affordable luxury in the heart of Fraser Hill.

Friendly Staff, Clean Rooms, and Excellent Location

Puncak Inn Fraser's Hill is highly praised by guests for its friendly and helpful staff. Visitors have consistently mentioned the warm and welcoming service provided by the hotel's staff members. The resort is also commended for its cleanliness, with many guests noting the immaculate condition of their rooms. In addition to the friendly staff and cleanliness, the hotel's location is another highlight. Situated in a great location, guests find it convenient for exploring Fraser Hill. Overall, Puncak Inn Fraser's Hill is highly recommended for its friendly staff, clean rooms, and excellent location.

A Tranquil Retreat with Excellent Customer Ratings

Nestled amidst the picturesque Fraser Hill in Malaysia, Puncak Inn Fraser's Hill offers a tranquil retreat that has received exceptional customer ratings. With an overall rating of 7.9, guests have praised this charming hotel for its outstanding value for money. With an impressive score of 8.1 for value, Puncak Inn Fraser's Hill provides guests with a delightful combination of affordable rates and top-notch amenities, ensuring a memorable stay without breaking the bank. The hotel's facilities have also garnered positive reviews, with a rating of 7.2. Guests have appreciated the range of amenities available, including a restaurant serving delicious local cuisine, a cozy lounge area, and a well-equipped meeting room. Whether you are looking to relax, indulge in culinary delights, or conduct business meetings, Puncak Inn Fraser's Hill has you covered. Cleanliness is another aspect that guests have applauded, with a rating of 7.6. The hotel's dedicated housekeeping staff ensures that every corner is spotless, providing guests with a comfortable and hygienic environment. From the lobby to the guest rooms, cleanliness is maintained at the highest standards, allowing guests to unwind and rejuvenate in a pristine setting.

Show less

Amenities and facilities

Very good7.7

Facilities

Most talked about facilities

Languages spoken
  • Malay
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Mini golf course
Cleanliness and safety
  • Daily disinfection in common areas
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Vending machine
Services and conveniences
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Dry cleaning
  • Elevator unavailable
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Accessible by stairs
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water unavailable
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Wi-Fi [free]

Location

Jalan Genting, Bukit Fraser, Fraser Hill City Center, Fraser Hill, Malaysia

Exceptional9.2

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:00
The property
  • Year property opened1968
  • Number of floors4
  • Room voltage220
  • Number of rooms 27
  • Most recent renovation2009
  • Non-smoking rooms/floorsyes
  • Number of restaurants1

Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of Puncak Inn Fraser's Hill from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 8.0
  • 9.6
  • 8.4
  • 4.4
  • 10
  • 8.0
  • 10
  • 10
  • 10

Most recent

  • Location score 9.2 out of 10 and is a high score in Fraser Hill
    Location9.2
  • Service score 8.5 out of 10 and is a high score in Fraser Hill
    Service8.5
  • Value for money score 8.4 out of 10 and is a high score in Fraser Hill
    Value for money8.4
  • Cleanliness score 8 out of 10 and is a high score in Fraser Hill
    Cleanliness8.0
  • Facilities score 7.7 out of 10 and is a high score in Fraser Hill
    Facilities7.7
  • Room comfort and quality score 7 out of 10 and is a high score in Fraser Hill
    Room comfort and quality7.0
High score for Fraser Hill

Rating

9+ Exceptional (722)
8-9 Excellent (332)
7-8 Very Good (479)
6-7 Good (199)
<6 Below Expectation (253)

Review summary

Powered by OpenAI

Fraser Hill Hotel boasts a prime location in the heart of Fraser Hill, with nearby attractions and food court. The hotel's friendly and helpful staff provides excellent service to guests. The hotel offers great value with affordable prices, clean rooms, and exceptional staff service. The cleanliness of the hotel is remarkable, ensuring guests a comfortable stay with basic amenities.

Fraser Hill Hotel lacks elevator, yet staff amicable. A few old rooms are moldy and poorly maintained. Great location outweighs minor drawbacks.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 218 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Breakfast

Mentioned in 156 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Cleanliness

Mentioned in 146 reviews
sentiment-positive-indicator
62% Positive
sentiment-negative-indicator
37% Unfavourable

Service

Mentioned in 100 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
16% Unfavourable

Room size

Mentioned in 78 reviews
sentiment-positive-indicator
44% Positive
sentiment-negative-indicator
55% Unfavourable

Room comfort

Mentioned in 71 reviews
sentiment-positive-indicator
54% Positive
sentiment-negative-indicator
45% Unfavourable

Value for money

Mentioned in 69 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Restaurant options

Mentioned in 40 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
10% Unfavourable

Bathroom

Mentioned in 35 reviews
sentiment-positive-indicator
11% Positive
sentiment-negative-indicator
88% Unfavourable
Showing 1,985 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Rosli from Malaysia
    Couple
    Standard
    Stayed 1 night in January 2026

    “My Stay at Standard Room Puncak Inn Fraser Hills”

    I had a pleasant stay at Puncak Inn, Fraser’s Hill with my wife in a standard room. The room was clean, well maintained, and although slightly small, it was just nice and comfortable for a short getaway. Everything was neatly arranged, making our stay feel cozy and relaxing. One of the highlights was the view facing the iconic Clock Tower, which added a charming and classic Fraser’s Hill atmosphere, especially in the cool morning and evening. The location is very convenient, with a café and several food stalls located nearby, making it easy to find meals without having to travel far. There is also a gift shop within the vicinity, which is a nice touch for guests who want to bring home souvenirs or small mementos. Overall, Puncak Inn offers a comfortable stay with great location and convenience, making it a good choice for couples seeking a peaceful and memorable retreat at Fraser’s Hill.

    Reviewed January 05, 2026
  2. 10.0
    Exceptional
    syukri from Malaysia
    Family with young children
    Junior Suite
    Stayed 1 night in September 2025

    “Cozy Family Getaway — Just Needs Better Accessibility”

    Our family had a great time staying here for our holiday. The hotel feels cozy and welcoming, and the staff were genuinely friendly and helpful throughout our stay. The room was clean, comfortable, and perfect for a short family getaway. The kids loved the facilities, and the location made it easy to explore nearby attractions. However, accessibility could be improved — certain areas weren’t very convenient for elderly guests or people with disabilities, especially around the entrance and some pathways. Overall, we really enjoyed our stay and appreciated the warm service. With a few improvements to accessibility, this place would be close to perfect for families

    Reviewed November 04, 2025
  3. 10.0
    Exceptional
    Kuan from Malaysia
    Couple
    Standard
    Stayed 1 night in July 2025

    “Good hotel for budget travellers”

    Strategically location with free parking, comfortable bed, clean towels, body shampoo, hair shampoo and all basic things you need. No air-conditioning but it's already comfortable with the ceiling fan turned on. I would recommend to the hotel to provide remote control to adjust the fan speed. There are all together 4 floors without lift. Our room was at the 1st floor with windows facing the clock tower 👍. Good basic breakfast consisting of nasi lemak, mee goreng mamak, toast, tea and coffee as well as fruit included is a plus point. I'll stay at this hotel if I revisit Frazer's Hill again in the future

    Reviewed July 20, 2025
  4. 8.8
    Excellent
    Mohana from Malaysia
    Family with young children
    Junior Suite
    Stayed 2 nights in September 2025

    “An affordable hotel”

    I had a wonderful stay at Puncak Inn. From the moment I arrived, the staff were incredibly warm and welcoming, always ready to assist with a smile. The room was spotless, comfortable, and well-equipped with everything I needed for a relaxing stay. Worth it for 3 star hotel. The hotel’s location was perfect—close to making it very convenient for exploring. The facilities were well-maintained, and I truly appreciated the attention to detail in every aspect. Overall, I highly recommend this hotel for anyone looking for comfort, excellent service, and affordable. P/s : This hotel has no elevator.

    Reviewed September 22, 2025
  5. 7.2
    Very good
    mior from Malaysia
    Family with young children
    Family
    Stayed 1 night in September 2025

    “Cozy Stay at Puncak Inn, Bukit Fraser – Affordable & Scenic!”

    Had a lovely short getaway at Puncak Inn in Bukit Fraser and it was just what I needed – peaceful, cool, and relaxing. 🍽️ Simple Breakfast Provided The hotel offers a basic breakfast, enough to start the day before heading out to explore. It’s simple but appreciated. 💰 Affordable Price One of the best things about Puncak Inn is its budget-friendly rates. Great value for a comfortable stay in a prime location. 🕰️ Beautiful View Facing the Clock Tower Our room had a charming view of the iconic clock tower, especially magical in the misty mornings and during the rain. 🏨 Simple Room Design Rooms are modestly designed, clean and functional – perfect for travelers who prioritize location and comfort. 🌧️ Cold & Rainy Weather It rained during our stay, which added to the cool and refreshing atmosphere. A great excuse to snuggle in and enjoy the quiet. 🍜 Near Foodcourt The hotel is just a short walk to the foodcourt, making it easy to grab meals and try local dishes without needing transport. Overall, Puncak Inn is a great choice for a peaceful retreat in Bukit Fraser. Affordable, scenic, and conveniently located – would definitely return!

    Reviewed October 29, 2025
Changed to review page 1

This is a popular property. Don't miss out!