Quest Launceston Hotel
Quest Launceston Hotel
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"Location is good."

Andrew

12 June 2017

Studio Apartments - Guestroom Quest Launceston Hotel
Studio Apartments - Guestroom
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Lobby
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Interior view Quest Launceston Hotel
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Interior view Quest Launceston Hotel
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Exceptional
Location
9.0
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Excellent
From 97 reviewsSee what guests said
8.4
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Shops

Room choices
8.8
Excellent
Room comfort & quality
3 Bedroom Apartment
3 Bedroom Apartment
...
  • Garden view
  • 113 m²/1216 ft²
  • 5 double beds
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2 Bedroom Apartment
2 Bedroom Apartment
...
  • Garden view
  • 113 m²/1216 ft²
  • 1 queen bed and 1 king bed
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1 Bedroom Executive Apartment
1 Bedroom Executive Apartment
...
  • Garden view
  • 54 m²/581 ft²
  • 2 single beds or 1 double b...
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1 Bedroom Executive Apartment
1 Bedroom Executive Apartment
...
  • Garden view
  • 54 m²/581 ft²
  • 2 single beds or 1 double b...
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2 Bedroom Executive Apartment
2 Bedroom Executive Apartment
...
  • Garden view
  • 85 m²/915 ft²
  • 3 double beds
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1 Bedroom Apartment
1 Bedroom Apartment
...
  • Garden view
  • 54 m²/581 ft²
  • 2 single beds or 1 double b...
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Studio Apartments
Studio Apartments
...
  • Garden view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
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Executive Apartment 2 rooms
Executive Apartment 2 rooms
...
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    Twin One Bedroom
    Twin One Bedroom
    ...
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      Executive Apartment Shared Bed
      Executive Apartment Shared Bed
      ...
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        More about Quest Launceston Hotel

        More about Quest Launceston Hotel

        "Spacious and clean."

        Reviewed 15 September 2016

        Suvin from Singapore

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        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Its near the town, staffs are friendly and helpful."

        Lye C. from Singapore

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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (97)Booking.com Reviews (418)
        8.4
        Cleanliness8.7
        Facilities7.8
        Location9.0
        Room comfort and quality8.8
        Service8.8
        Value for money8.3
        Provided by verified guests of Agoda
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        Showing 79 verified guest comments
        1234
        8.8
        Excellent
        Kevin from Australia
        Business traveler
        Studio Apartments
        Stayed 1 night in May 2017
        Lovely old converted building”
        Rooms are large, tastefully decorated, and well equipped, in fact the rooms are excellent! The staff were great. No restaurant on site but plenty near by. Parking is across the road in a parking station so if you have a lot of luggage it can be a bit of a chore getting to and from to the hotel. There is a single unloading space at the front but often occupied
        Reviewed December 06, 2017
        Dear Kevin, Thank you for choosing to stay with us at Quest Launceston and providing us with your valuable feedback. As you have mentioned, the 1880's building is beautiful on its own and we are continually working hard on maintaining its glory. The dedicated 10 minutes zone assists our guest to check-in and one of our friendly staff can assist with your bags. Looking forward to welcoming you again. Kind regards, Alagu Murugan
        Responded January 08, 2018
        Quest Launceston Hotel
        9.6
        Exceptional
        Chen from Singapore
        Couple
        Studio Apartments
        Stayed 1 night in June 2017
        Perfect except for parking”
        Parking is at another multi-storey carpark across the road. Crossing the road with your heavy luggage might be a chore for some. Carpark also closes early and opens late which limits access to your car or your lot.
        Reviewed June 18, 2017
        Dear Mr. Chen, Thank you for choosing to stay with us at Quest Launceston. It is great to see that you have enjoyed your stay with us. We are very close to restaurant, pubs and shopping. There are other historic places you can walk to such as the City park, Royal park, Cataract George, Queen Victoria Museum and Art house. The Car parking can be accessed 24 hrs with our fob key available at reception. Kind regards, Alagu Murugan
        Responded July 04, 2017
        Quest Launceston Hotel
        7.2
        Very good
        Andrew from Hong Kong
        Couple
        2 Bedroom Apartment
        Stayed 2 nights in June 2017
        good but cleaning can be improved”
        big apartment with 2 bedroom. Cleaning can be improved for daily room made up. Location is good. The Manager there is very helpful.
        Reviewed June 12, 2017
        Dear Andrew, Thank you for leaving us your valuable feedback in regards to your recent stay with us. I am delighted to read that you have liked our facilities and taken on-board your suggestion. Kind regards, Alagu Murugan
        Responded June 30, 2017
        Quest Launceston Hotel
        9.2
        Exceptional
        WARAWAN from Australia
        Family with teens
        1 Bedroom Apartment
        Stayed 2 nights in December 2016
        Great Location”
        Overall this hotel is really good. The only problem was that the water was leaking from the air con and it was not fixed during our stay. So we did not use the air con, however, the weather was a bit cool so we were ok without it. We like the location the most as it is close to the car park and city centre. Best of all we could hear the bell charming from the clock tower nearby which was really cool and it made our stay memorable.
        Reviewed June 07, 2017
        Dear Warawan, Thank you for choosing to stay with us at Quest Launceston. It is great to see that you have enjoyed your stay with us and liked our location. As mentioned we are very close to restaurant, pubs and shopping. There are other historic places you can walk to such as the City park, Royal park, Cataract George, Queen Victoria Museum and Art house. Looking forwards to welcoming you again to Quest Launceston. Kind regards, Alagu Murugan
        Responded June 18, 2017
        Quest Launceston Hotel
        9.2
        Exceptional
        VIVIAN from Hong Kong
        Family with teens
        2 Bedroom Apartment
        Stayed 3 nights in April 2017
        Good location but no view”
        Good location but no view Big rooms Lack of shelf in bathroom for placing stuff
        Reviewed April 11, 2017
        Dear Vivian, Thank you for feedback and apologies for the time it has taken to respond. We recently upgraded our online feedback platform and just catching up with previous reviews from Agoda. Our staff take great pride in offering great customer service and have taken on-board your valuable comments. We look forward to welcoming you back to Quest Launceston again. Kind regards, Alagu Murugan
        Responded June 18, 2017
        Quest Launceston Hotel
        8.4
        Excellent
        Jennifer from Australia
        Couple
        Studio Apartments
        Stayed 1 night in February 2017
        Stopover”
        Quest Lauceston is perfectly located and the room and amenities were very very good. Staff on arrival were very friendly and helpful. Unfortunately the street noise at night was very loud and I had a very poor quality of sleep. Hence I would not recommend this hotel in spite of everything else receiving a big positive tick of approval.
        Reviewed February 07, 2017
        Dear Jennifer, Thank you for feedback and apologies for the time it has taken to respond. We recently upgraded our online feedback platform and just catching up with previous reviews from Agoda. Our staff take great pride in offering great customer service and have taken on-board your valuable comments. We look forward to welcoming you back to Quest Launceston again. Kind regards, Alagu Murugan
        Responded June 18, 2017
        Quest Launceston Hotel
        8.0
        Excellent
        Malcolm from Australia
        Couple
        Studio Apartments
        Stayed 3 nights in January 2017
        Lovely trip to Launceston ”
        Great location, nice building, don't check in late as it can be a drama to get into the building after hours, water pressure in the shower is terrible, beds are hard, but every else is pretty good, parking is confusing...
        Reviewed January 29, 2017
        Dear Malcolm, Thank you for feedback and apologies for the time it has taken to respond. We recently upgraded our online feedback platform and just catching up with previous reviews from Agoda. Our staff take great pride in offering great customer service and have taken on-board your valuable comments. We look forward to welcoming you back to Quest Launceston again. Kind regards, Alagu Murugan
        Responded June 18, 2017
        Quest Launceston Hotel
        8.8
        Excellent
        Lynette from Australia
        Family with young children
        1 Bedroom Apartment
        Stayed 7 nights in January 2017
        Great location and facilities”
        However, WiFi did not work throughout our one week stay. Staffs were friendly and helpful with other things ie. Extra towels but did not fix the issue in regards to internet
        Reviewed January 11, 2017
        Dear Lynette, Thank you for feedback and apologies for the time it has taken to respond. We recently upgraded our online feedback platform and just catching up with previous reviews. I am delighted to inform that the our guest internet infrastructure has now been upgraded and meeting out guests expectations. We look forward to welcoming you back to Quest Launceston again. Kind regards, Alagu Murugan
        Responded June 18, 2017
        Quest Launceston Hotel
        9.6
        Exceptional
        Thinh from Australia
        Couple
        Studio Apartments
        Stayed 1 night in December 2016
        Fantastic service”
        Manager went out of his way to help us find metho for our Overland hike on Christmas Day when every store was closed. He even offered to drive home to offer us what he had. Amazing service. Thank you for going beyond what was required- we really appreciated the assistance.
        Reviewed January 06, 2017
        Dear Thinh, Thank you for feedback and apologies for the time it has taken to respond. We recently upgraded our online feedback platform and just catching up with previous reviews. Our staff take great pride in offering great customer service and are pleased we could assist in meeting your expectations. We look forward to welcoming you back to Quest Launceston again. Kind regards, Alagu Murugan
        Responded June 18, 2017
        Quest Launceston Hotel
        8.8
        Excellent
        Alexandra from Australia
        Group
        Studio Apartments
        Stayed 2 nights in December 2016
        Fantastic location”
        Great central location, good sized room with basic cooking facilities.
        Reviewed January 05, 2017
        Dear Alexandra, Thank you for choosing to stay with us at Quest Launceston. I am glad to read that you have enjoyed your overall experience with us and liked our location in particular. Our self-contained apartments offer good facilities for short stay and extended stays. Kind regards, Alagu Murugan
        Responded June 18, 2017
        Quest Launceston Hotel
        10.0
        Exceptional
        Lye from Singapore
        Group
        2 Bedroom Apartment
        Stayed 2 nights in December 2016
        Holiday with family ”
        I will highly recommend this hotel. Its near the town, staffs are friendly and helpful. The rooms are clean and big. Good for family.
        Reviewed December 16, 2016
        Dear Lye, Thank you for choosing Quest Launceston. It is great to see that you have enjoyed your overall stay with us. As mentioned our One, two and three bedroom apartments facilitates our guests for both short term and long term stays and our staff strive to make our guest's experience a 'Home away from home'. Thank you once again for taking time in appreciating our staff members. Kind regards, Alagu
        Responded January 08, 2018
        Quest Launceston Hotel
        8.8
        Excellent
        Irene from Indonesia
        Family with young children
        1 Bedroom Apartment
        Stayed 1 night in November 2016
        Amazing hotel”
        I loved the 1 bedroom apt. The ambience, the furniture, the layout... It was a beautiful room. The bed was comfy and the location of the apt was suitable to accessing the restaurants and shops within the city. I especially like the cafe next to the hotel that provided great breakfast. Two complaints: 1. The walls of the hotel are thin so you can hear the noise from the street as well as the creak of the floors as other people are walking through the halls. 2. The price for a night at the this hotel is rather pricey.
        Reviewed November 29, 2016
        8.0
        Excellent
        Suvin from Singapore
        Group
        2 Bedroom Apartment
        Stayed 1 night in September 2016
        Great stay”
        Booked the two bedroom apartment and it was a nice stay. Spacious and clean. Good location with many food options available.
        Reviewed September 15, 2016
        9.6
        Exceptional
        Sue from Australia
        Business traveler
        Studio Apartments
        Stayed 1 night in September 2016
        Would recommend”
        Great value for money. Beautiful room.
        Reviewed September 11, 2016
        5.2
        John from United States
        Solo traveler
        1 Bedroom Apartment
        Stayed 3 nights in July 2016
        Beware. A hostel pretending to be hotel. ”
        Stains on floor, parking offsite, couch was smelly and off color, odd shower door did not keep floor dry.
        Reviewed July 21, 2016
        8.8
        Excellent
        Diego from Australia
        Couple
        Studio Apartments
        Stayed 1 night in June 2016
        Great location, good Room but cold water”
        The Hotel is in a very good location. Room size was perfect for two of us, the staff that we've spoken with was very helpful. The only problem we had was with the shower. We had a early flight and our the hot water in the shower was not working.
        Reviewed June 14, 2016
        6.8
        Good
        Lee from Singapore
        Family with teens
        2 Bedroom Apartment
        Stayed 1 night in February 2016
        Dryer timer was not working.”
        Room 2B - set the dryer timer at 30 min but it stopped after 5min. Set for 60min and it stopped at 60 min. Oven was very dirty. When I tried to use it, the smell from the oven was bad. Had to ask for an ioniser to get rid of the smell.
        Reviewed February 13, 2016
        9.7
        Exceptional
        Trudy from Australia
        Family with teens
        2 Bedroom Apartment
        Stayed 1 night in January 2016
        Fantastic stay”
        the helpful young lady at the front desk! The proximity to city's dining out place; the layout of the apartment.
        The only thing we came across was that there was a king sized bed made up in the 2nd bedroom, and we needed two single beds. This was resolved by the lady at the front desk who came personally to pull the bed apart, and remake it into two beds. Thank you for the service!
        Reviewed January 26, 2016
        8.7
        Excellent
        Dee from United Kingdom
        Group
        Studio Apartments
        Stayed 1 night in January 2016
        Comfortable Stay in Central Launceston...”
        Conveniently located, very clean & helpful front desk...
        Having camped for a few days, it was a pleasure to arrive at the Quest for our final night. The front desk staff were super helpful with helping us understand the parking facilities. The room was spacious, clean and had a perfect little kitchen area which would have been great for those staying longer. Great shower!
        Reviewed January 16, 2016
        6.7
        Good
        Liza from Singapore
        Family with young children
        2 Bedroom Apartment
        Stayed 1 night in November 2015
        Pleasant stay”
        Location, free parking and great staff
        It was pleasant and decent for our 1N in Launceston. Location was very convenient and the parking is free and convenient, just across the road. You're right in the heart of the city and within walking distance to shopping and dining.
        Reviewed December 05, 2015
        1234
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