Ramada Resort Port Douglas
Ramada Resort Port Douglas
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Very good
Location
7.7
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Ramada Resort Port Douglas

Very good location
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Very good
From 120 reviewsSee what guests said
7.9
  • Airport transfer

  • 440 meters to the beach

  • Free Wi-Fi in all rooms

  • Sauna

Room choices
7.8
Very good
Room comfort & quality
Hotel Deluxe Room
Hotel Deluxe Room
...
  • Nature view
  • 38 m²/409 ft²
  • 1 king bed
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Hotel Room
Hotel Room
...
  • Nature view
  • 32 m²/344 ft²
  • 1 king bed
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King Room
King Room
...
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    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • 58 m²/624 ft²
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    Deluxe King Room
    Deluxe King Room
    ...
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      Twin Standard
      Twin Standard
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        One Bedroom Deluxe Apartment
        One Bedroom Deluxe Apartment
        ...
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          Quadruple Deluxe
          Quadruple Deluxe
          ...
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            Double Two Bedrooms
            Double Two Bedrooms
            ...
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              Twin One Bedroom
              Twin One Bedroom
              ...
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                More about Ramada Resort Port Douglas

                More about Ramada Resort Port Douglas

                "I will stay here If I come to Port Douglas again."

                Reviewed 07 October 2016

                Sohui from South Korea

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                Couple

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

                "The room was good enough and clean."

                Sohui from South Korea

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                Couple
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (120)Booking.com Reviews (548)
                7.9
                Read reviews from:
                Cleanliness8.2
                Facilities8.0
                Location7.7
                Room comfort and quality7.8
                Service8.1
                Value for money8.2
                Provided by verified guests of Agoda
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                Showing 94 verified guest comments
                12345
                9.2
                Exceptional
                kelly from Australia
                Solo traveler
                Hotel Deluxe Room
                Stayed 3 nights in July 2018
                great resort to relax, walking distance to beach ”
                After doing the tourist thing for 5 days in Cairns I found my 3 night stay at the Ramada resort the perfect place to simply relax. The resort has an onsite restaurant serving breakfast, lunch and dinner along with an all day menu for those snacks by the pool. The restaurant/pool area could do with a splash of colour but no biggy. The staff were all friendly. Its only a 5 minute stroll to the beach. As a solo traveller it suited me to use the shuttle bus into the town centre and back. I was happy with my room, it was clean and very spacious. The down side was that i was unable to use the free wi-fi as the connection was never strong enough. Reception booked my day tour and transfers back to the airport which was great. Wyndham try to sell you there loyalty program, but i didn't find them pushy, once declined they left it as that. Great place to get away and unwind. Overall a great place to relax and unwind with a cocktail by the pool.
                Reviewed July 13, 2018
                8.0
                Excellent
                LOUISE from Australia
                Couple
                Hotel Room
                Stayed 1 night in June 2018
                One night in tropical resort paradise”
                The resort itself is lovely, everything was clean, staff were friendly. I think the bathrooms could use an update mainly because shower curtains freak me out and seem really gross. Also i thought when i booked breakfast was included but that may have been an agoda error as i specifically had it as an option when searching for the hotel. Anyway i explained this and got 30% off breakfast or something like that which was ok. Also the breakfast was a really good buffet. Wasnt a fan of being asked to buy a $120 voucher to use for the resort it seems pointless and they tried to mention they do this because they dont spend money on advertising...so what does that have to do with me, I found ramada on agoda, who needs advertising anyway?i booked accommodation here and if i want to spend 120 ill spend it so why try to sell me a voucher, so i dont get time to use it, it defaults? and/or have to come back to a ramada resort? Kind of scammy if you ask me as there were no benefits to it.
                Reviewed June 17, 2018
                7.6
                Very good
                Bharanidharan from Australia
                Couple
                Hotel Room
                Stayed 1 night in May 2018
                Staffs can be bit more helpful”
                Facilities were good and ideal for relaxation. Sounded like zero room service - When asked for extra towels / shampoos, receptionists were saying "what happened to the ones already in the room!?", "If you need towels come down and pick it up". "If you need plates, go to restaurant and pick it up". And when I went down, the guy at reception was clearly not impressed with me taking shower couple of times :D May not go back mainly because of this. Also the place is like 45 minutes walk from main town, which may not suit everyone.
                Reviewed May 24, 2018
                9.2
                Exceptional
                Coral from Australia
                Couple
                Hotel Deluxe Room
                Stayed 2 nights in April 2018
                Relaxing”
                Grounds. Shrubs. Pool. Location of room and comfortable, spacious room
                Reviewed April 28, 2018
                5.6
                Alyssa from United States
                Couple
                Hotel Deluxe Room
                Stayed 3 nights in March 2018
                Meh. If I had to do it again, I’d choose somewhere else”
                I’m not a very picky person when it comes to hotel rooms, so I wasn’t unhappy with the Ramada.... It was perfectly fine for a budget option. If we hadn’t had a car, the location would not have been ideal. What really put me off was that I’m a Wyndham gold member and I requested a late check out...just a couple hours - instead of 10am, 12pm. This should be automatic given my gold status, but this place acted like the world was going to end and was going to charge me a full extra day even though they had already confirmed that the guests arriving the next day were not scheduled for our room... their compromise ended up being $40 for every extra hour. Ridiculous. After that I was done. Would not reccomend this place. There are far better budget options that care about employee satisfaction.
                Reviewed April 04, 2018
                5.2
                Jurgen from Netherlands
                Couple
                Hotel Deluxe Room
                Stayed 1 night in March 2018
                Above average”
                Run down, old, need some improvements and maintenance in both the room, pool and surrounding facilities.
                Reviewed March 25, 2018
                9.6
                Exceptional
                Jake from Australia
                Family with young children
                Hotel Room
                Stayed 5 nights in January 2018
                Amazing place to stay”
                Amazing place for people with a family not a place for a solo traveler or couple , breakfast was amazing make sure u get buffet breakfast included when u book. The staff where always there to help and if u needed anything you only had to ask we really enjoyed our stay !!
                Reviewed January 17, 2018
                8.0
                Excellent
                Michelle from Australia
                Family with teens
                Hotel Deluxe Room
                Stayed 4 nights in January 2018
                Very good”
                The facilities are nice enough. There’s hardly any natural light that gets throu to the pool due to the trees so although very tropical there is a drawback to it. The pool wasn’t inviting to us at all just looked dark and a bit dirty. The bar didn’t have a good selection of drinks. I’m told they have downsized their range as renovating that area. As a consumer I didn’t appreciate this, I’m on holiday I want drinking options also the bar closed fairly early I thought. Overall it was fine, not great and not totally horrid but was ok for the price I guess.
                Reviewed January 17, 2018
                9.2
                Exceptional
                Nenia from Australia
                Family with young children
                Hotel Room
                Stayed 2 nights in September 2017
                Great Resort”
                If you don't have a car the location is quite far from the main street. The Resort has great facilities and very helpful happy staff. Would definitely stay here again.
                Reviewed September 25, 2017
                7.2
                Very good
                Elizabeth from Australia
                Couple
                Hotel Room
                Stayed 2 nights in August 2017
                Great value, great location”
                This is an older holiday resort that could do with a bit of an upgrade. However, it is clean and has all the facilities you could want. A local bus calls by regularly so you can leave the car behind and get into town easily. The staff are friendly and helpful and the breakfast was good. Overall, very good value for money.
                Reviewed August 31, 2017
                7.2
                Very good
                Penelope from Australia
                Couple
                Hotel Deluxe Room
                Stayed 2 nights in September 2016
                Lovely stay”
                We got a great deal on this place and loved our stay here. It is a bit on the edge of town but didn't matter as we had a car. The free wifi was only available at the bar/restaurant which we weren't too impressed by. The pool is lovely but not very big so once there are a few kids jumping in it quickly feels crowded.
                Reviewed August 12, 2017
                9.6
                Exceptional
                Paththamestrige from Australia
                Family with young children
                Hotel Deluxe Room
                Stayed 3 nights in June 2017
                Good location. Quiet neighbourhood. Nice hotel. ”
                We stayed at the Ramada resort for three nights and it was a good stay overall. The premises looks dated but we kind of liked it that way :) Pros: - Value for money - especially if you can secure a good deal - Good, quiet location. Sufficiently close to the town centre - Heated pool - Self-operated laundry services available - Ambience - especially at dusk - Clean room and comfy bed - Helpful staff Cons: - Not enough parking spaces close to the hotel - not much of an issue because street parking is available - No room service after 4 or 5 pm - have to go to reception for change of towels etc - not too much of an issue - No luggage assistance - self-service, but the hotel has trolleys that you can use - Check-in process, at least for us, was too time-consuming
                Reviewed June 26, 2017
                10.0
                Exceptional
                Michele from Australia
                Couple
                Hotel Deluxe Room
                Stayed 3 nights in May 2017
                Relaxing and Tranquil Setting”
                Absolutely loved this place, spent most of our time relaxing by the most gorgeous lagoon pool set under a treetop canopy. Food in the restaurant was absolutely delicious , breakfasts cooked to perfection, the room was clean, staff very attentive. $5 shuttle rides into Port Douglas township every 20 mins, 5 min walk to the beach and bike hire also available. We have stayed at Pullmans Sea Temple a few times and loved it but I wanted to try somewhere different this time so chose Ramada. We'd had a very disappointing week in Fitzroy Island at a very run down resort immediately prior to heading to Ramada, so we were eagerly awaiting to see what it was like... absolutely fell in love with everything. Can't wait to go back one day soon. Thank you to everyone at the resort for making the last part of my husbands 50th birthday holiday a truly memorable one 🌴🎉
                Reviewed May 13, 2017
                6.0
                hyein from South Korea
                Couple
                Hotel Room
                Stayed 1 night in January 2017
                Not bad”
                This hotel is bit far from the beach. it takes around 10mins by drive also you can use the free wifi only in the lobby and pool area not in your room. its chargable. other than that was fine.
                Reviewed January 26, 2017
                9.2
                Exceptional
                Dannielle from Australia
                Couple
                Hotel Room
                Stayed 1 night in January 2017
                Great Fun”
                Was a great place to stay, great location and pool. Room was very clean and spacious. Food was very good.
                Reviewed January 17, 2017
                5.2
                margie from Philippines
                Family with teens
                Hotel Room
                Stayed 3 nights in December 2016
                Front desk staff is very unfriendly”
                Its not the resort i was expecting. Customer service is very poor. Rooms are little tired and dated Room smelt like bleach. A/C couldnt be adjusted to either make it cooler/warmer & couldn't turn it on/off.
                Reviewed January 06, 2017
                2.8
                Tamara from Australia
                Couple
                Hotel Room
                Stayed 1 night in November 2016
                Choose somewhere else”
                Our stay here was disappointing. We are locals and would have liked to find somewhere nice to stay and recommend to family and friends when they visit. However the place was out of date! The staff were not friendly and down right rude at times. The place needs maintenance and to be redecorated. Would not recommend. Not value for money. I should have listen to the other reviews and not booked here. Will never stay or recommend the Ramada Disappointed :(
                Reviewed November 24, 2016
                8.4
                Excellent
                Sohui from South Korea
                Couple
                Hotel Room
                Stayed 2 nights in October 2016
                Good!”
                I was with my BF and it was good for us. Free wifi at the lobby and bar. Nice staff. I will stay here If I come to Port Douglas again.
                Reviewed October 07, 2016
                9.2
                Exceptional
                Sohui from South Korea
                Couple
                Hotel Deluxe Room
                Stayed 2 nights in October 2016
                Very good”
                The staff was kind especially the night auditer in front desk. 99 percent of staffs are very nice except the counter staff in the restaurant. He was unkind and felt that he did not welcome everytime I went there. The room was good enough and clean. Housekeepers were awsome~! If I have a chance, I will definately visit in Ramada again!!! Thank you mate!
                Reviewed October 06, 2016
                10.0
                Exceptional
                Shane from Australia
                Solo traveler
                Hotel Room
                Stayed 2 nights in September 2016
                Very friendly ”
                The staff were the standout of this this resort, very helpful and smiling faces, the rooms were a tad outdated and items needed repairs but overall the location and setout is great. Be aware that the double beds are two singles joint together and the pillows are either flimsy line wet paper bags or hard as a rock. The food was really really good, a nice pool, overall I'd give the hotel a 8/10. The staff make the place. Special shout out to Shane who works in the restaurant, great guy.
                Reviewed September 27, 2016
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