Reef Palms Motel Apartments
Reef Palms Motel Apartments
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"Helpful staffs & cleanness."

Dongnan

16 January 2017

Queen Bed Studio - Outside seating area Reef Palms Motel Apartments
Queen Bed Studio - Outside seating area
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Lobby Reef Palms Motel Apartments
Lobby
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Pool Reef Palms Motel Apartments
Pool
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Balcony/terrace Reef Palms Motel Apartments
Balcony/terrace
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Very good
Location
7.3
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Reef Palms Motel Apartments

Recently renovated
Very good location
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Excellent
From 199 reviewsSee what guests said
8.0
Value for money8.4
Distance to city center1.2 Km
Location rating7.3
Nearest airportCairns International Airport (CNS)
Distance to airport3.8 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

Room choices
8.4
Excellent
Room comfort & quality
Triple Studio
Triple Studio
...
  • 42 m²/452 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
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Queen Bed Studio
Queen Bed Studio
...
  • 36 m²/388 ft²
  • Non-smoking
  • 1 queen bed
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Twin Studio
Twin Studio
...
  • 42 m²/452 ft²
  • Non-smoking
  • 2 queen beds
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Deluxe Spa Studio
Deluxe Spa Studio
...
  • 39 m²/420 ft²
  • Non-smoking
  • 1 queen bed
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Quad Studio
Quad Studio
...
  • 42 m²/452 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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Run of House Queen
Run of House Queen
...
  • Non-smoking
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Run of House Triple
Run of House Triple
...
  • Non-smoking
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Run of House Quad
Run of House Quad
...
  • Non-smoking
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Standard Studio
Standard Studio
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    Run of House Twin
    Run of House Twin
    ...
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      More about Reef Palms Motel Apartments

      More about Reef Palms Motel Apartments

      "Excellent place to stay in cairns"

      Reviewed 27 September 2016

      scott from United States

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      Solo traveler

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      "Fully furnished apartment, clean and quiet."

      Wei L. from Malaysia

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      Couple
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (199)Booking.com Reviews (1125)
      8.0
      Cleanliness8.5
      Facilities7.7
      Location7.3
      Room comfort and quality8.4
      Service8.6
      Value for money8.4
      Provided by verified guests of Agoda
      Filter guest comments by:
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      Room type
      Queen Bed Studio
      Deluxe Spa Studio
      Quad Studio
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      Showing 151 verified guest comments
      12345
      10.0
      Exceptional
      Jodie from Singapore
      Family with young children
      Quad Studio
      Stayed 1 night in June 2018
      Short Stopover”
      Great place to stop over. we were only here for one night. close to airport, lovely staff, clean unit.
      Reviewed July 15, 2018
      10.0
      Exceptional
      Kathryn from United States
      Couple
      Twin Studio
      Stayed 2 nights in June 2018
      Nice place to stay in Cairns!”
      I was traveling with my granddaughter,and booked a twin suite. There were two comfortable queen size beds, roomy bathroom, and an equipped kitchenette. The location is very convenient, with a two block walk to the Esplanade (which runs along the beach). They offer complimentary a airport transfers, which is a nice bonus. Heartily recommended!
      Reviewed June 25, 2018
      6.8
      Good
      Ron from United States
      Family with teens
      Quad Studio
      Stayed 6 nights in June 2018
      Good”
      Liked how it slept 1 big bed 2 twins for my 2 boys and having kitchen was great!! Staff was awesome! The only thing I wish it was closer to downtown, kinda of a far walk, they have a bus that will take you twice but the times never worked out, and I didn’t find out about shuttle until the last day! Staff really needs to tell you they offer a shuttle when you are checking in! Very safe we left our room unlock one whole day and nothing was messed with!
      Reviewed June 16, 2018
      Thanks for your feedback Ron, we're glad you enjoyed your stay. We will endeavour to remind all guests of our free shuttle service in the future.
      Responded June 17, 2018
      Reef Palms Motel Apartments
      6.8
      Good
      Justin from United States
      Couple
      Queen Bed Studio
      Stayed 1 night in May 2018
      Airport stay”
      Very close to the airport, but the shuttles don’t run for early morning flights. $7.50 USD for an Uber though. Not close too much else. Clean but older.
      Reviewed May 16, 2018
      9.2
      Exceptional
      Karen from New Zealand
      Business traveler
      Queen Bed Studio
      Stayed 4 nights in April 2018
      Excellent staff and good wifi ”
      Really friendly staff. Free and reliable wifi availability. Rooms were a little tired but clean. Good value for money.
      Reviewed May 04, 2018
      9.6
      Exceptional
      CHRISTINE from United Kingdom
      Couple
      Queen Bed Studio
      Stayed 3 nights in March 2018
      Reef Palms Motel, Cairns”
      Just what you need for a friendly, comfortable, affordable stay in Cairns. Wonderful, helpful staff and a large, well equipped room. A 15 minute walk to central Cairns along the lovely Esplanade is perhaps the only slight drawback but the area is quiet and leafy and the pool is lovely. Above all, the staff could not be nicer. Recommended.
      Reviewed April 01, 2018
      8.8
      Excellent
      Richard from United States
      Couple
      Stayed 4 nights in October 2017
      Clean and family friendly!”
      Enjoyed our stay thoroughly; as you would expect for a motel...a bit dated but still safe and great staff!
      Reviewed October 31, 2017
      3.2
      Lil from Australia
      Couple
      Queen Bed Studio
      Stayed 1 night in October 2017
      There was no customer service and we wasted our money staying here. ”
      In our room there was hair stuck to the walls and floors and even hair on the " clean" towels. The beds had itchy dust all in sheets and made us very uncomfortable. The linen was of poor quality. The pool was a disgrace and not at all hygienic. The staff were not at all curtious and no customer service( the only one with was the gardener) and breakfast was very poor and the watermelon in fridge was not fit for humans.. Overall extremely disappointing. And a no cancellation policy is a joke. A total waste of money for $120 a night . Never again.
      Reviewed October 16, 2017
      Dear Lil, I find your review a tad distrubing to say the least, I ask you to please contact me personally in regards to your claims. We have never had such a poor review on our service or overall performance. I need to investigate your claims asap, I cant find any record of your stay here and wonder if you have the right motel you are reviewing ? Please contact me directly on 07 40512599. Kind Regards Jeff
      Responded October 18, 2017
      Reef Palms Motel Apartments
      9.6
      Exceptional
      Laura from Italy
      Couple
      Queen Bed Studio
      Stayed 1 night in September 2017
      Exceptional”
      Spacious room with kitchenette and balcony looking out on trees and lawn. Fluffy towels, very helpful and friendly staff. A block from esplanade walk along shoreline beach.
      Reviewed September 13, 2017
      6.4
      Good
      Karen from Singapore
      Family with teens
      Queen Bed Studio
      Stayed 2 nights in July 2017
      Good”
      Location was quite far from the main central part, definitely a bu ride or cab ride away
      Reviewed August 14, 2017
      8.8
      Excellent
      Graeme from New Zealand
      Couple
      Queen Bed Studio
      Stayed 2 nights in May 2017
      Excellent”
      Clean, comfortable with friendly staff in a quiet but handy location.
      Reviewed May 30, 2017
      9.6
      Exceptional
      Margaret from United States
      Solo traveler
      Twin Studio
      Stayed 4 nights in April 2017
      WE were 2 solos 2 senior ladies who travel the world. ”
      We enjoyed the spacious room with handicap bathroom, the friendly hotel staff, and the lush surroundings. Loved the pool, but one of us could not get out without help. Perhaps a railing to aid.an old lady?? Enjoyed the shuttle downtown, and to airport, and being able to book a trip to Green Island right there. Better weather would have helped, but we are waterproof..
      Reviewed May 13, 2017
      7.6
      Very good
      Muhd from Singapore
      Couple
      Queen Bed Studio
      Stayed 4 nights in March 2017
      Very good”
      Decided to stay over at Reef Palms Resort for our stay. Room was surprisingly bigger then expected, air con works fine and daily necessities in the pantry is made available. Room was clean and not dusty at all and toilet does not irk me at all. I like the idea that there is a shuttle van provided to go to the city, or you can just walk to it which is about 20mins away. Because it was only me n my wife at that point of time, the driver which we found out later was the owner, was very accommodative and drop up at places nearby that we actually want to go instead of the usual drop off point.
      Reviewed March 28, 2017
      6.4
      Good
      Jess from Australia
      Family with teens
      Quad Studio
      Stayed 1 night in January 2017
      Basic”
      Motel is pretty tired and the quad room is very small. Ok for an overnight stay if you arent looking for anything flash
      Reviewed January 17, 2017
      8.4
      Excellent
      Yanyu from United States
      Solo traveler
      Stayed 2 nights in January 2017
      Very friendly staff”
      Helpful staffs & cleanness. Continental breakfast should have more veriaty!
      Reviewed January 16, 2017
      10.0
      Exceptional
      John from United States
      Couple
      Queen Bed Studio
      Stayed 2 nights in January 2017
      Wonderful Experience!”
      From the moment we arrived we were treated like family. Warm greeting. Extremely accommodating to our needs. The place was immaculate! Comfortable bed. Quiet room. We asked for a lower level as there is not lift to the upstairs units and it was ready for us when we arrived. Jeff and Lynn were the BEST! Jeff helped my husband choose and book a snorkeling trip to the Great Barrier Reef. Lynn calmed my fears of not being a great swimmer and it turned out to be a magical experience. It was Reef Magic in case you want to have an exceptional time as well. We were on holiday for 4 weeks and stayed in 6 different locations and this was defiantly the best value and time we had. Book with confidence. You won't be sorry. Oh, and the pool is divine!!!!!!!!!!
      Reviewed January 12, 2017
      9.6
      Exceptional
      Rachel from United Kingdom
      Couple
      Queen Bed Studio
      Stayed 3 nights in December 2016
      Good value with helpful staff and appealingly different pool area”
      Recommended for lovely staff and generous size of rooms. The kitchenette was well equipped and all was clean. The pool was nice and made to look a bit like a waterfall pool in the outback - quirky!
      Reviewed January 06, 2017
      6.8
      Good
      Jasmine from Singapore
      Family with teens
      Quad Studio
      Stayed 6 nights in December 2016
      Decent place not too far from town”
      We were there over the Christmas holiday. Not sure if it's due to the holiday season, the shuttle bus was not available on Saturday ,Sunday N public holiday. The shuttle only available early part of the morning n early evening. It's only a one way shuttle to town. Taxi fare is about AUD10 per trip to night market Probably due to festive I'm not sure, the house keeping don't mend your beds. They only change towels . They even forget to replenish our toilet rolls n tissues. The pool is tiny. It's more for soaking. The staffs here are nice and helpful though. Overall not a bad experience. The place is still value for money.
      Reviewed January 02, 2017
      10.0
      Exceptional
      Mandy from Australia
      Solo traveler
      Queen Bed Studio
      Stayed 1 night in November 2016
      Fantastic”
      I'll definitely come back it was absolutely amazing staff are very helpful big room I will be telling all my friends from Melbourne if you go to Cairns to stay there thank you thank you thank you
      Reviewed November 09, 2016
      10.0
      Exceptional
      Wei from Malaysia
      Couple
      Queen Bed Studio
      Stayed 5 nights in October 2016
      Nice and clean apartment in Cairns”
      Fully furnished apartment, clean and quiet. We enjoyed our stay here and the staffs are friendly.
      Reviewed October 26, 2016
      12345
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