Regal International East Asia Hotel
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Deluxe  Regal International East Asia Hotel
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7.8
Very good
/10
(271 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - 1.35 kilometers from city center
  • Consulate General of Poland130 m
  • Cotton’s Bar230 m
  • Jin Du Billiards Club330 m
  • Zhaojiabang Road Metro Station350 m
  • Senses Wine Lounge350 m
  • Jin Du Mansion390 m
  • Shanghai Junyao International Plaza400 m
  • Hengshan Road Metro Station410 m
  • Wow Wine Bar420 m
  • Shanghai Int'l Peace Maternity & Child Hygiene450 m
  • Free Wi-Fi

    Regal International East Asia Hotel

    516 Hengshan Road, Xuhui and Minhang, Shanghai, China, - See map
    "Lovely area."
    Sarah - 05 August 2018
    Exceptional reputation
    Recommended by 95% of guests
    Excellent cleanliness
    8.1 rating for cleanliness
    • 370 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 16 times for various dates

    Property ranking|Compared to 6,744 Shanghai properties
    See all rankings
    Room comfort score
    7.8/10
    Location score
    8.3/10
    Service score
    7.8/10
    Cleanliness score
    8.1/10
    Better than
    98
    %
    of Shanghai properties
    Better than
    97
    %
    of Shanghai properties
    Better than
    96
    %
    of Shanghai properties
    Better than
    96
    %
    of Shanghai properties
    Value for money7.6
    Distance to city center2 km
    Location rating8.3
    Nearest airportShanghai Hongqiao International Airport (SHA)
    Distance to airport11.4 km

    Rooms available at Regal International East Asia Hotel

    7.8
    Very good
    Room comfort & quality
    Premier
    Premier
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 90 m²/969 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Club Room
    Executive Club Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Special Offer - Deluxe Double Room
    Special Offer - Deluxe Double Room
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 90 m²/969 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Superior Deluxe
    Superior Deluxe
    ...
    • Room size: 35 m²/377 ft²
    Enter dates to see prices
    Suite Deluxe
    Suite Deluxe
    ...
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      富豪行政房
      富豪行政房
      ...
      • Separate shower/bathtub
      Enter dates to see prices
      Fu Hao Xing Zheng Fang
      Fu Hao Xing Zheng Fang
      ...
      • Non-smoking
      Enter dates to see prices

      What people love about Regal International East Asia Hotel

      • 7.2
        Very good
        Location

        "the location is quite convenient, room rates are good for the area, and the staff are friendly and helpful."

        Andor

        |

        11 March 2016

      • 6.8
        Good

        "Huge, noisy, ancient projectors and a portable square screen."

        John

        |

        24 July 2018

      • 9.6
        Exceptional

        "The wi-fi was always available and very easy to connect to."

        Mark

        |

        20 October 2017

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      More about Regal International East Asia Hotel

      More about Regal International East Asia Hotel

      10.0
      Exceptional

      "Just about the perfect hotel (especially if you're a tennis ..."

      Mark

      |

      21 October 2016

      An overview

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      What they offer

      9.6
      Exceptional
      Staff 

      "The staff is very professional and most speak very good Engl..."

      Mark

      |

      20 October 2017

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Restaurants on site

      California Café
      Cuisine:International
      Menu:Buffet, A-la-carte
      Bacchus Grill Room
      Cuisine:Asian, European, Grill/BBQ
      Menu:Buffet
      Fragrance Chinese Restaurant
      Cuisine:Chinese, Cantonese
      Menu:Buffet

      Nearby restaurants

      Chinese cuisine
      Chinese cuisine
      FuHao HuanQiu Bai HuaYuan Restaurant
      60 m Chinese
      Lv Feng HuaYuan (WuXing Road)
      110 m Chinese
      HengShan BinGuan LiJing Xuan
      130 m Chinese
      British cuisine
      British cuisine
      Oscar's Pub
      1.2 km British, Mexican, Pub
      Salon de Ville at Waldorf Astoria Shanghai on the Bund
      5.7 km British, Cafe, Chinese
      Asian cuisine
      Asian cuisine
      HengShan XiaoGuan (HengShan)
      140 m Asian, Chinese
      Tops & Terrace
      430 m Asian, Grill, International
      Twelve Hengshan
      430 m Asian, Chinese

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

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      Some helpful facts

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      Announcements

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      Reviews of Regal International East Asia Hotel from real guests

      Overall rating
      7.9
      Very good
      From 950 reviews
      Provided by verified guests of
      Agoda Reviews (271)Booking.com Reviews (394)
      Rating via Agoda7.8
      /
      10
      Cleanliness8.1
      Facilities7.5
      Location8.3
      Room comfort and quality7.8
      Service7.8
      Value for money7.6
      High score for Shanghai
      Rating
      9+ Exceptional (33)
      8-9 Excellent (51)
      7-8 Very Good (47)
      6-7 Good (21)
      <6 Below Expectation (31)
      Time of the year
      Mar - May (61)
      Jun - Aug (34)
      Sep - Nov (52)
      Dec - Feb (36)
      All guests (271)
      All room types
      All languages

      Show reviews that mention 

      Showing 183 verified guest comments
      12345
      8.0
      Excellent
      Christopher from Taiwan
      Solo traveler
      Deluxe
      Stayed 3 nights in September 2018

      Good Value, Great Location”

      This is my second time staying at the Regal. My overall take on it is very good. The hotel was probably built in the 90s and is a bit dated, but it makes up for it with good value and a great location. Just a few steps from Hengshan Rd. Station on line 1. and walkable to restaurants in Xujiahui and former french concessions.

      Reviewed September 25, 2018
      9.6
      Exceptional
      NURUL from Malaysia
      Business traveler
      Deluxe
      Stayed 1 night in October 2017

      The hotel accomodation and service was really good”

      If you stay here do not miss the chance do the sauna, and gym activities. They also have aerobic,pillate and yoga in different day, you do not need to pay as long you already check in this hotel. The important thing, you need to ask which level for that activity. It is not only that, the hotel is so convenient for walking streets, there is a garden, spa massage, salon, supermarket and 2 halal food restaurant nearby the hotel. I really love the sauna room here, so spacious with a lot of facility and service, I'm really enjoy and hope to be welcome here again.

      Reviewed November 08, 2017
      9.6
      Exceptional
      Mark from United States
      Solo traveler
      Premier
      Stayed 11 nights in October 2017

      Another Great Stay”

      Another very enjoyable stay at the Regal Int'l East Asia. The staff is very professional and most speak very good English. The rooms, lobby and restaurants are all in excellent condition - hard to believe this is still such an affordable hotel. The wi-fi was always available and very easy to connect to. This is my go to hotel for any trip to Shanghai.

      Reviewed October 20, 2017
      9.2
      Exceptional
      Anthony from Australia
      Couple
      Deluxe
      Stayed 2 nights in April 2017

      Great location and helpful staff”

      Deluxe room with king bed was very comfortable. Lights and air-conditioning controls confusingly placed next to bed on small hard to read control panel. Carpet was a bit old but clean. Habing a complete non-smoking floor meant no stale cigarette smell. Overall reasonable value for money. Staff helpful and spoke English well.

      Reviewed May 03, 2017
      10.0
      Exceptional
      Mark from United States
      Solo traveler
      Premier
      Stayed 8 nights in October 2016

      One of the Best in Shanghai”

      Just about the perfect hotel (especially if you're a tennis player - 11 tennis courts with coaches available to hit with). Beautiful rooms; great dining and room service food options, great location in the city, short walk to the Hengshan Rd metro stop, friendly staff with good English skills, The rooms are serviced daily and kept in immaculate shape, never a long wait for elevators. Won't even look for another hotel - if I'm going to Shanghai I'm staying at the Regal International.

      Reviewed October 21, 2016
      8.0
      Excellent
      Mark from United States
      Solo traveler
      Deluxe
      Stayed 10 nights in October 2015

      My Favorite Hotel Disappoints in 2015”

      Location, staff, tennis

      After staying at this hotel for 6 years straight I've come to expect an excellent stay. Unfortunately I was placed in an old, SMOKING room - even though I requested a non-smoking room months before when I made the reservation. The smoking rooms have not been updated - old furniture, standard definition TV. And while the room was cleaned so there were no traces of previous visitors' smoking, the smoke wafted in through the air conditioning system every night. I still give the hotel staff excellent marks - I have a few issues and they were taken care of in minutes. The wi-fi was working; not incredibly fast but reliable. I will go back - but I will get it in an email that a non-smoking room is waiting.

      Reviewed October 26, 2015
      10.0
      Exceptional
      Mark from United States
      Solo traveler
      Deluxe
      Stayed 11 nights in October 2014

      Another great stay at the Regal International”

      The location, the suite, and the staff

      Great communication before I arrived; I received an email confirming they would be ready for a late check-in. The suite I had for 11 days was in perfect condition and the staff kept it very clean every day. A nice touch - 4 pillows of varied soft/hardness to choose from. The exercise facilities, including tennis courts, were top notch. And on the day I was leaving the staff watched my bags while I was out and had a taxi ready for my departure. I will be staying there again next year and for every trip to Shanghai. A real 5 star hotel for that price is incredible.

      Reviewed October 19, 2014
      8.7
      Excellent
      Alexander from Austria
      Business traveler
      Executive Club Room
      Stayed 5 nights in May 2014

      Convenient Location”

      Location, rooms and lounge

      Recently I have stayed in this hotel a couple of times. Fantastic location, attentive staff, really nice and clean rooms and a good deal if one chooses the stay at the Regal Club. Overall I had a nice and enjoyable stay and will definitely come back next time.

      Reviewed May 15, 2014
      8.0
      Excellent
      Alexander from Austria
      Business traveler
      Executive Club Room
      Stayed 4 nights in May 2014

      Good location and value”

      Location, lounge and the TV

      Been here before, the location is perfect if one is on a business trip in Shanghai because of its central location and the bars and restaurants near by. Rooms are clean and comfortable, huge TV with international channels! Breakfast is all right but there could be more choices!

      Reviewed May 10, 2014
      9.0
      Exceptional
      Marek from Australia
      Business traveler
      Executive Club Room
      Stayed 2 nights in April 2014

      Great stay ”

      location, value, facilities

      Very happy with this hotel. Agoda had a great offer on a Club room floor. Lounge was good for meeting although food and service was just OK. Room was lovely and its in a really lovely area. Great DVD shop just around the corner. Would stay there again.

      Reviewed May 08, 2014
      9.0
      Exceptional
      Koa from Singapore
      Business traveler
      Deluxe
      Stayed 10 nights in March 2013

      good service with thoughtful staffs.”

      warm welcome feeling, english speaking staffs and nice surprise welcome fruits and chocolate

      Overall the hotel is very clean and staff and very helpful. one thing I dislike is the wifi in this hotel which will automatically shut off leaving my devices without wifi connections when my devices are left unused for about 15 mins . once wifi connections are cut, I will not be able to received instant messages or pushed emails

      Reviewed April 12, 2013
      6.4
      Good
      yu from Hong Kong
      Group
      Deluxe
      Stayed 3 nights in October 2018

      disappointed and wont come back next year”

      we chose this hotel as there are tennis courts, we expected to play tennis during pur stay. And they told me its their policy to book the courts just 3 days in advance. But at the time i want to book, they just said its all occupied for most of the time (7 outdoor courts and 4 indoor courts) And i finally found out the courts were booked by a group of ppl few months ago and which we were not notified. Its really unfair to us and so disappointed. we dont have to choose this hotel if they dont offer courts.

      Reviewed October 15, 2018
      6.0
      Hubert from United States
      Solo traveler
      Deluxe
      Stayed 4 nights in April 2018

      Multiple Regals ”

      Be careful, there is another Regal closed by, seemingly belonging to the same group but with only slight name difference; make sure mention the exact address but not just Regal if trying to arrive by taxi to avoid being dropped off at the wrong one...

      Reviewed May 05, 2018
      3.6
      shingo from Japan
      Solo traveler
      Deluxe
      Stayed 1 night in September 2016

      Misleading, not friendly staff”

      One of the main reason for booking this hotel was the big bath tub in the deluxe room. And, of course all the room with the big bath tub was fully booked. If i knew the room didnt come with the bath tub, i could have stayed somewhere with actual bath. Hotel staff was nothing close to friendly or helpful. Definitely not 4 star hotel with 7.9 satisfaction rate. I would avoid this hotel for next time.

      Reviewed September 26, 2016
      8.0
      Excellent
      Kashif from Canada
      Couple
      Deluxe
      Stayed 1 night in December 2015

      Decent hotel but the room was uninspired”

      location, lobby

      Check-in was simple and painless (their front desk speaks English and Chinese if that's important to you.) They even accommodated a 10am check-in. However, I was underwhelmed with the room. First, the TV didn't work properly, then the shower-head didn't stay put where I set it up in the bathroom and there was no good view from the window. The basic amenities were there, but nothing fancy. The gym consists mostly of treadmills around a window, and the swimming pool is not inside the hotel building but rather in another building outside, which I was disappointed about. Anyway, the room was very clean, and the breakfast was alright but there are definitely much better 5* hotels in Shanghai.

      Reviewed January 06, 2016
      6.0
      Marcus from Malaysia
      Business traveler
      Executive Club Room
      Stayed 3 nights in June 2014

      Great Stay”

      Location, room and staff

      Light switches in renovated rooms are poorly located and hard to find, and there is also insufficient lighting in the rooms. New water spigots in bathroom sink are very difficult to turn on and off.Decoration is a bit outdated. Carpet is fairly maintained, it's relatively long fibres trap dust easily. The swimming pool is great. Location is amazing.

      Reviewed May 05, 2015
      5.3
      TIMOTHY from Singapore
      Business traveler
      Premier
      Stayed 1 night in December 2014

      Over rated”

      comfortable bed and a city view

      I stayed in 2109 and the room was dim even though I turned on all the lights. The furnishing is old and in need of a touch up. Location is ok if you want to have a drink but I found it hard to get a taxi in the evening and around 10am in the morning. Not much of enthusiasm from staff to greet you. Breakfast was normal nothing to shout about. Perhaps it the value of money.

      Reviewed December 06, 2014
      9.0
      Exceptional
      Robert from United States
      Business traveler
      Deluxe
      Stayed 2 nights in October 2014

      It's the little things that matter”

      I will always stay here, but I do have some issues. • For the first time ever, I was treated poorly in the California restaurant. I asked for a topping-off of my coffee in the morning and you would have thought I asked for a free breakfast. I got a dirty look and a five minute delay while the woman finished folding napkins. • The remodeled rooms are great, but the water controls in the bathroom basin are just horrible. I could not tell “off” from “on”, they are difficult to turn with dry hands and nearly impossible to turn with wet hands. • My room smelled of construction glue and diesel fuel since I think they were working on the room above mine (11th floor) or close enough to get foul odors into my air exchange system. • The internet service in the rooms cannot handle the current load by those who log on. When people only had computers, it worked fine, but today everyone has computers and smart phones and it slows down the system to snail’s pace. Almost all my business work was incomplete since the sending process timed-out and would not allow me to get back on line to finish sending files. NOT GOOD for business travelers.

      Reviewed November 03, 2014
      4.7
      Wu from China
      Business traveler
      Deluxe
      Stayed 4 nights in September 2014

      good location”

      good location,free wifi, nearby MTR

      Regal stated in a good location, nearby mtr, very convenient. However, I have 3 argument during my 4 days stay, first one was about local phone call charges, when i called down to reception, they said local calls was free, after i did the local call, they called back and told me it wasnt free. I was very upset with this unprofessional services, so i talked to manager. Second argument was i asked manager who is their management group and where is their headquarters located, he lied to me in face and said he doesn't know, I was not convinced he doesnt know who he works for and after i challenged him, he changed his wordings and told me it was Regal HK, obviously he knows but just choose to lie. The last one was in the morning of the day i should check out, my wifi was already been cut off at 7am, so i called reception to check, he told me I was not registered as their guest in the system, I said if so then i dont have to pay for my room? So he changed his wordings and told me i was checked out already at 6am, but clearly i was still in the bed at that time. Obviously this hotel wanted to cut me out ASAP, they just cant wait until i check out. As a conclusion, their wifi is slow, services is terrible, at such price, i will not consider to stay ever again.

      Reviewed September 20, 2014
      8.3
      Excellent
      Jamie from United States
      Family with young children
      Deluxe
      Stayed 1 night in May 2014

      Good location in FFC, standard hotel”

      Location, breakfast, has everything you need

      Great location in the beautiful FFC. Close to metro and good restaurants. Bars and nightlife walking distance. We used the pool and it was nice, but had to exit the main hotel building to go the the pool that was in a different building....not a big deal as it was quick, but worth mentioning. Average hotel, nothing fancy, but has everything you need.

      Reviewed May 04, 2014
      12345
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      Regal International East Asia Hotel
      |Very good 7.8
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      • Excellent location
      • Xintiandi
      • Zhaojiabang Road Metro Station is within 0.35 km