Regal Riverside Hotel
Premier Room - Bed Regal Riverside Hotel
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Swimming pool Regal Riverside Hotel
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7.4
Very good
10.9% this month
/10
(12888 reviews)See what guests said
See map
7.2
Very good
Location rating score
Very good location
Parking
Available
  • Yuen Chau Kok Park390 m
  • Hong Kong Jockey Club570 m
  • Sha Tin Wai MTR Station590 m
  • Wo Che Shopping Centre610 m
  • Prince of Wales Hospital640 m
  • City One MTR Station750 m
  • Shatin760 m
  • Sha Tin Plaza800 m
  • YATA Supermarket and Department Store (Sha Tin)810 m
  • Shing Mun River Promenade Garden No.1860 m
  • Free Wi-Fi

    Regal Riverside Hotel

    34-36 Tai Chung Kiu Road, Sha Tin, Hong Kong, Hong Kong, - See map
    "The front office staff was really helpful, finally he let us check in at 10 a.m."
    Natthachai - 24 December 2018
    Exceptional reputation
    Recommended by 81% of guests
    Very good cleanliness
    7.7 rating for cleanliness
    • 590 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 546 times for various dates

    Property ranking|Compared to 1,894 Hong Kong properties
    See all rankings
    Room size
    37 sqm.
    Room comfort score
    7.6/10
    Cheapest price score
    Value for money score
    7.7/10
    Bigger than
    96
    %
    of Hong Kong properties
    Better than
    90
    %
    of Hong Kong properties
    Better than
    88
    %
    of Hong Kong properties
    Better than
    85
    %
    of Hong Kong properties
    Value for money7.7
    Distance to city center10. Km
    Location rating7.2
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport27.8 km

    Rooms available at Regal Riverside Hotel

    7.5
    Very good
    Room comfort & quality
    Superior Room
    Superior Room
    ...
    • Room size: 28 m²/301 ft²
    • Garden view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Executive Club Room
    Executive Club Room
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 2 single beds or 1 double b...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 52 m²/560 ft²
    • Mountain view
    • 1 king bed
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    Connecting Family Room
    Connecting Family Room
    ...
    • Room size: 64 m²/689 ft²
    • Garden view
    • 2 single beds and 1 sofa be...
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    Triple Room
    Triple Room
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 2 single beds and 1 sofa be...
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    Superior Double
    Superior Double
    ...
    • Room size: 28 m²/301 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Executive Deluxe 2 Single Beds Room
    Executive Deluxe 2 Single Beds Room
    ...
    • Room size: 32 m²/344 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • Mountain view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Executive River View
    Executive River View
    ...
    • Room size: 32 m²/344 ft²
    • River view
    • 1 double bed
    Enter dates to see prices
    Prime Deluxe Room
    Prime Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • River view
    • 2 single beds or 1 double b...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Regal Riverside Hotel?

    Check-in at Regal Riverside Hotel starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Regal Riverside Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Regal Riverside Hotel?

    Getting to Regal Riverside Hotel from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 130 HKD. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by Regal Riverside Hotel. If you would like to drive to Regal Riverside Hotel, a car park is available onsite with an additional charge of 240 HKD per day. Convenient parking options including self-parking and valet parking are also offered at the property. You can travel around in Hong Kong easily with taxi service provided by the property.

    Is breakfast offered at Regal Riverside Hotel?

    Buffet or " la carte breakfast options are offered at Regal Riverside Hotel from 6:30 AM to 12:00 AM. Regal Riverside Hotel serves Malaysian breakfast. There is an additional charge of 262 HKD for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Regal Riverside Hotel?

    Regal Riverside Hotel has many in-house restaurants for hungry guests to dine-in. L'Eau Restaurant (International), Taiwan Delight and Avanti Pizzeria (Italian) offer an extensive range of cuisines including Italian and Asian. You can also choose from a delicious array of menu choices including buffet and " la carte menu options.

    Can special events be hosted at Regal Riverside Hotel?

    Special events such as weddings and private events may be hosted at Regal Riverside Hotel. The property has indoor venues that can hold up to 600 people. In-house catering and audio-visual services are offered to help your event go smoothly. The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as birthdays. End your big day with special turn-down services to mark your special occasion. Services including champagne are available upon request.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Regal Riverside Hotel?

    On-site venues and convenient event services make Regal Riverside Hotel an ideal choice for hosting events such as meetings and conferences. The business venues at Regal Riverside Hotel can hold up to 600 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment and meeting supplies is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch and coffee break provided by Regal Riverside Hotel.
    Interested in hosting a business event? Let Regal Riverside Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Regal Riverside Hotel?

    Regal Riverside Hotel is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.

    Show more questions
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    What people love about Regal Riverside Hotel

    • 8.8
      Excellent
      Location

      "The hotel's location is very accessible (By bus and MTR)."

      RICHARD

      |

      25 September 2018

    • 9.6
      Exceptional
      Location

      "Good restaurants and convenience stores just nearby."

      Minh T.

      |

      13 January 2019

    • 8.8
      Excellent

      "Restaurants around serve good and affordanle food."

      Nathan

      |

      04 December 2018

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    More about Regal Riverside Hotel

    More about Regal Riverside Hotel

    8.8
    Excellent

    "The hotel provides very spacious rooms with modern design."

    RICHARD

    |

    25 September 2018

    An overview

    Show less

    What they offer

    4.8
    Review score
    Spaciousness

    "Spacious room, comfortable bed and lovely river view."

    akiko

    |

    17 December 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Aji Bou Izakaya
    Cuisine:Japanese
    Avanti Pizzeria
    Cuisine:Italian
    Dragon Inn
    Cuisine:Chinese
    L'Eau Restaurant
    Cuisine:International
    Menu:A-la-carte
    Regal Terrace
    Cuisine:Cantonese
    Moon River
    Cuisine:Cantonese
    Vi
    Cuisine:Thai, Vietnamese
    Regal Patisserie
    No additional information available
    Show more

    Nearby restaurants

    Chinese cuisine
    Chinese cuisine
    Dragon Inn (Regal Riverside Hotel)
    30 m Chinese
    King Hin Canteen
    1.4 km Chinese
    Tin Tin Bar, Hyatt Regency Hong Kong Sha Tin
    3.6 km Chinese, Fast food, International
    Asian cuisine
    Asian cuisine
    Dragon King Restaurant
    5.5 km Asian, Chinese
    Jasmine
    5.5 km Asian, Chinese
    EXP
    5.5 km Asian, Italian, Pizza
    Japanese cuisine
    Japanese cuisine
    Mini Bangkook Seafood and Grill
    6.1 km Japanese
    Yu Raku Tei Japanese Restaurant
    7.6 km Japanese
    Wara Wara Casual Japanese Restaurant
    7.7 km Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of Regal Riverside Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (12888)Booking.com Reviews (3821)
    7.4
    /
    10
    Very good
    10.9% this month
    Cleanliness7.7
    Facilities7.3
    Location7.2
    Room comfort and quality7.5
    Service7.5
    Value for money7.7
    Rating
    9+ Exceptional (1198)
    8-9 Excellent (1552)
    7-8 Very Good (3171)
    6-7 Good (1782)
    <6 Below Expectation (2044)
    Time of the year
    Mar - May (2471)
    Jun - Aug (2028)
    Sep - Nov (2396)
    Dec - Feb (2852)
    All guests (12888)
    All room types
    All languages

    Show reviews that mention 

    Showing 9747 verified guest comments
    12345
    9.2
    Exceptional
    Wen from Malaysia
    Family with teens
    Superior Room
    Stayed 2 nights in September 2018

    Overall is good”

    Thanks for upgrade because that is typhoon 8 and 10 during staying. we spending whole day in hotel, breakfast with in room dining is normal and second day with buffet is wonderful. Lunch at the Chinese restaurant quite nice. Just location too far from the city but is near airport bus station.

    Reviewed July 24, 2019
    6.0
    Jerome from Philippines
    Group
    Connecting Family Room
    Stayed 2 nights in July 2019

    Air Conditioning in every room is broken. ”

    This was a 4 star hotel. And I expected that all amenities were in good working order. We transferred to three different rooms. All of their air conditioning was broken. A very huge disappointment on our part. The staff didn't really care and showed no sympathy. The hotel itself was extremely far from points of interest. The staff rarely smiled. Not the best experience for me, but the hotel anesthetics was nice.

    Reviewed July 24, 2019
    7.2
    Very good
    Yuk from Hong Kong
    Family with teens
    Triple Room
    Stayed 1 night in July 2019

    reception ”

    We booked a triple room and the reception said only a sofa bed can be provided for the third bed. It was shown on the website that all three beds should be standard when I booked but I gave in. And then! The reception said she would arrange me a room to get in first and then she would send someone to set up the room sometimes later. I checked in 1.5 hours after the check in time (like near 5pm). The sofa bed was not ready!? Did you guys not know how many rooms were booked? I was supposed to wait till the evening for set up or bed which was a downgrade...? Her attitude was not helpful at all. She literally said no option, no room, no way. Eventually another staff stepped in and gave us a room with two double beds. Yet, it’s not like a 2-star hotel. And I expected more. The reception needs training. It’s my first comment here, imagine that.

    Reviewed July 18, 2019
    8.8
    Excellent
    Genelie from Philippines
    Family with young children
    Superior Room
    Stayed 4 nights in June 2019

    Clean and near bus station”

    Clean and near bus station but far from tourist sites. Ok for family with young children coz they have big rooms thats why we chose to stay there. But if you're traveling solo or adults better to check in tsim sha tsui and near mtr. Over all very nice and quite, big room, clean and safe. Away from the very busy street of hk.

    Reviewed June 24, 2019
    10.0
    Exceptional
    partha from India
    Business traveler
    Deluxe Room
    Stayed 3 nights in May 2019

    Exceptional”

    It was a very pleasant stay. Spacious, clean rooms, friendly staff. few stops from Bus stop , Train station was 10 minutes walk. Plenty of options for dining as the hotel complex has several restaurants.

    Reviewed May 27, 2019
    9.2
    Exceptional
    Maria from Philippines
    Family with teens
    Superior Room
    Stayed 5 nights in March 2019

    Great but wish they could expand currency exchange”

    Great location for the event my daughter was attending in Science Park. Room was large and comfortable. They didn’t get to answer my email query about if there was a shuttle available from the airport to the hotel. You can reserve and pay for a seat on the hotel bus shuttle back to the airport. They also give the option of taking a public bus to the airport. When I was at the hotel, glad they could exchange US dollars. Wish they could also exchange Philippine pesos. Housekeeping, concierge and reception staff was kind. There’s a nearby Catholic church (less than a 5 minute walk). Also a nearby 7-11, supermarket and restaurants. Good value for money.

    Reviewed April 10, 2019
    8.8
    Excellent
    Tan from Singapore
    Solo traveler
    Superior Room
    Stayed 3 nights in March 2019

    Amenities around hotel.”

    There's a airport direct bus (A41) to this hotel. Spacious and clean rooms. My hot water only comes in after a few mins of water running. This is a down side. 2 bus stops to Sha Tin MTR/interchange. There are eateries, 7-11, supermarket and pharmacy beside the hotel. There are also a few massage shops. For those interested to place a horse racing bet, the HKJC outlet is also few mins walk from the hotel.

    Reviewed March 27, 2019
    8.0
    Excellent
    maria from Philippines
    Group
    Quadruple Room
    Stayed 4 nights in March 2019

    HK march 2019”

    the place is really nice & comfy. it is a good walk to & from the MTR & there are convenience store a block from the hotel. there are also restaurants around the area. generally, the entire stay is amazing, one thing that stood out to us is that there are 4 of us in the room but we can only 2 can connect to the WiFi at a time. also, i think it would be better if they can let guests rent an adaptor for charging be ause we had to make use of the USB slots behind the tv.

    Reviewed March 06, 2019
    7.2
    Very good
    Maritoni from Philippines
    Group
    Superior Room
    Stayed 3 nights in June 2019

    Very good”

    We got this hotel because it was near the venue of my daughter's competition. There were good restos and groceries around the area. Rooms were clean and beds were comfy. Very near a catholic church too. Had a view of the river and was able to watch the dragon boat festival from our room.

    Reviewed June 13, 2019
    7.2
    Very good
    Maritoni from Philippines
    Group
    Double Double Room
    Stayed 3 nights in June 2019

    Very good”

    There's a bus from the airport straight to the hotel. Clean rooms and comfy beds. Lots of good restos around and grocery stores. Very near to a catholic church. Had a view of the river and was able to watch the dragon boat festival from our room.

    Reviewed June 13, 2019
    9.2
    Exceptional
    Linda from Australia
    Solo traveler
    Premier Room
    Stayed 3 nights in April 2019

    Comfort plus”

    I thoroughly enjoyed my stay at the Regal Riverside hotel. Large, comfortable, modern and clean room with a great view of the river. Kettle and teabags supplied, adjustable air conditioner, and a bottle of water each day. All staff were polite and most helpful. The spa area had a jaccuzi, steam room and sauna for guests. And a large swimming pool. Breakfast buffet supplied a wide variety of foods, and coffee. Fantastic!

    Reviewed May 03, 2019
    9.6
    Exceptional
    Natthachai from Thailand
    Business traveler
    Superior Room
    Stayed 3 nights in December 2018

    Nice Stay and Great Staff”

    We were arrived to hotel since 6 a.m. in the morning and asking the staff for early checking in. The hotel was fully book at the night before but they have so many rooms checking out in the morning too. The front office staff was really helpful, finally he let us check in at 10 a.m. And also the HSK Supervisor who check up our floor, She was very friendly, she gave us some drinking water as our room is not suppose to get free complimentary drinking water. The location is not very good but there is convenience store and good restaurant near by and small bar just at the first floor of the hotel.

    Reviewed December 24, 2018
    8.8
    Excellent
    RICHARD from Philippines
    Group
    Triple Room
    Stayed 4 nights in September 2018

    Pleasant and relaxing stay”

    The hotel provides very spacious rooms with modern design. For the bathroom, it needs updating and to include a bidet. The housekeeping regularly cleans our room and provides adequate amount of amenities. The hotel's location is very accessible (By bus and MTR). There are several convenience stores nearby. There's also a nearby Dai Pai Dong where you can eat authentic Hong Kong foods. Overall, I had a pleasant stay (19-23 September 2018) at Regal Riverside Hotel.

    Reviewed September 25, 2018
    2.8
    Meilun from China
    Family with teens
    Queen Standard
    Stayed 1 night in July 2019

    Terrible will never go again ”

    My daughter paid online but there was an error so I was already in Hong Kong I went to the hotel to one of the staff called Joyce. She told me we’ve not paid so I paid in cash, but she didn’t tell me that my daughters credit card was accepted and two payment was made. She was terrible so rude and unhelpful she didn’t want to help at all. I just want to say if this is the service your providing this hotel is terrible.. The stay was stressful, the beds were terrible we had to swap rooms 3-4 times. Finally they upgraded us, when we had to check out because I had to stay an extra day I had to swap rooms again. Your staff Ben, he was terrible, so rude so unhelpful. He wouldn’t give me back the deposit because he said that I lost the receipt due to so many room changes I misplaced it. When I said I want to speak to the manager he was like go on then see if I care.. My daughter called the duty managers both Dominic and Jackie Ng was the only people who actually help us. Never will we go back

    Reviewed July 11, 2019
    6.8
    Good
    Wan from United Kingdom
    Couple
    Premier Room
    Stayed 1 night in July 2019

    Good”

    Good view facing river. Room is big. Facilities is fair but building out look is old. Quick check in and check out.

    Reviewed July 06, 2019
    6.0
    DAVE from Hong Kong
    Couple
    Superior Room
    Stayed 1 night in May 2019

    The room was big and quite clean but we smelled smoke in room while we lived in nonsmoking floor.”

    Hope they would avoid the tenants from smoking and clear the smoking smell. Thank you

    Reviewed July 05, 2019
    6.0
    Jit from Malaysia
    Family with teens
    Superior Room
    Stayed 2 nights in June 2019

    Quiet location”

    Relaxing and not much happening ...

    Reviewed July 01, 2019
    5.2
    Angus from Hong Kong
    Couple
    Premier Room
    Stayed 2 nights in March 2019

    Rude staff”

    Rude staff. They eat meals with guests in uniform and jump in front to get food at breakfast!! Tiny rooms. Bad view. TV doesn’t work. Not a private bathroom. room miles from elevator. Have to pay for room service by cash even though registered credit card

    Reviewed April 02, 2019
    4.0
    Darrin from China
    Couple
    STANDARD DOUBLE BED ROOM [All Market]
    Stayed 1 night in March 2019

    Poor service ”

    -failed to respond to contact question sent prior to arrival - concierge ignored simple question - reception manager actually made us move into another line when we’d already been waiting during check in, did not acknowledge at all and ignored when mentioned during check in -had two nights booked for same price, but made us change after first night when we requested to stay in same room

    Reviewed March 31, 2019
    4.4
    Ronald from China
    Business traveler
    Superior Room
    Stayed 2 nights in February 2019

    Disappointing”

    It was far below any international standard for a hotel. Room smelled and it was far too expensive for the value. Not helpful to a friend who needed a wheelchair after injuring herself at the conference. The hotel wanted a 1$000 deposit to bring colleague down the elevator and they refused to help. I refused to pay the deposit and brought her down on my own. Very disappointing for a world class city like Hong Kong!

    Reviewed March 06, 2019
    12345
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    Regal Riverside Hotel
    |Very good 7.4
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    • Very good location
    • Nan Lian Garden
    • Sha Tin Wai MTR Station is within 0.59 km