Richmond Plaza Hotel
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6.9
Good
36.4% this month
/10
(448 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location - Inside city center
Parking
FREE
  • Perpetual Succour Hospital230 m
  • Mango Avenue260 m
  • Robinsons Galleria Cebu450 m
  • Wineshop500 m
  • Ayala Center Cebu550 m
  • St Patrick's Internet560 m
  • St Patrick's Square560 m
  • Sun City590 m
  • Citibank600 m
  • Ratsky610 m
  • Free Wi-Fi

    Richmond Plaza Hotel

    F. Sotto Drive Gorordo Avenue, Cebu City, Cebu, Philippines, - See map
    "it was clean, a good basic breakfast, all staff were friendly and responsive."
    chris - 12 January 2017
    Exceptional reputation
    Recommended by 80% of guests
    Very good comfort
    7.2 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Laundry service

    This property is in high demand!

    Booked 35 times for various dates

    Property ranking|Compared to 4,089 Cebu properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.2/10
    Room size
    23 sqm.
    Location score
    7.4/10
    Better than
    98
    %
    of Cebu properties
    Better than
    96
    %
    of Cebu properties
    Bigger than
    95
    %
    of Cebu properties
    Better than
    92
    %
    of Cebu properties
    Value for money7.1
    Distance to city center0km
    Location rating7.4
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport8.5 km

    Rooms available at Richmond Plaza Hotel

    Suite
    Suite
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 1 queen bed
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    Deluxe
    Deluxe
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 queen bed
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    Superior
    Superior
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Suite Standard
    Suite Standard
    ...
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      Room standard
      Room standard
      ...
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        Room Assigned on Arrival
        Room Assigned on Arrival
        ...
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          Suite King Size Bed
          Suite King Size Bed
          ...
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            Luxury Room Shared Bed
            Luxury Room Shared Bed
            ...
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              Suite Standard
              Suite Standard
              ...
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                Suite Deluxe
                Suite Deluxe
                ...
                  Enter dates to see prices

                  What people love about Richmond Plaza Hotel

                  • 7.6
                    Very good

                    "Big Burger Steak Meal wins every time."

                    Guy

                    |

                    09 September 2018

                  • 8.8
                    Excellent

                    "Room was with a big comfortable bed."

                    Arvo

                    |

                    28 September 2016

                  • 8.4
                    Excellent
                    Spaciousness

                    "Room is very spacious and clean."

                    IVY

                    |

                    19 October 2018

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                  More about Richmond Plaza Hotel

                  More about Richmond Plaza Hotel

                  8.0
                  Very good

                  "Good place for the money, close to the night life."

                  antonio

                  |

                  02 June 2017

                  An overview

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                  What they offer

                  7.6
                  Very good
                  Staff 

                  "The staff were courteous and quite helpful."

                  aisha

                  |

                  30 November 2016

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Food and dining

                  Nearby restaurants

                  Filipino cuisine
                  Filipino cuisine
                  Muvanz Pocherohan and Seafood
                  760 m Filipino, Seafood
                  Simply J's Cafe & Restaurant
                  820 m Filipino, Italian
                  Asian cuisine
                  Asian cuisine
                  Koa Tree House Restobar
                  100 m Asian, Filipino, International
                  Ding Qua Qua
                  120 m Asian, Chinese, Filipino
                  Royal Concourse
                  280 m Asian, Chinese, Filipino
                  International cuisine
                  International cuisine
                  Halo Restaurant
                  290 m International
                  No. 9
                  430 m International, Mediterranean, Spanish
                  Grain
                  670 m International

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Reviews of Richmond Plaza Hotel from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (448)
                  6.9
                  /
                  10
                  Good
                  36.4% this month
                  Cleanliness6.8
                  Facilities6.1
                  Location7.4
                  Room comfort and quality7.2
                  Service6.9
                  Value for money7.1
                  High score for Cebu
                  Rating
                  9+ Exceptional (25)
                  8-9 Excellent (51)
                  7-8 Very Good (77)
                  6-7 Good (52)
                  <6 Below Expectation (110)
                  Time of the year
                  Mar - May (68)
                  Jun - Aug (82)
                  Sep - Nov (72)
                  Dec - Feb (93)
                  All guests (448)
                  All room types
                  All languages

                  Show reviews that mention 

                  Showing 315 verified guest comments
                  12345
                  8.0
                  Excellent
                  Mylene from Philippines
                  Solo traveler
                  Superior
                  Stayed 3 nights in June 2019

                  Very good”

                  I had a relaxing stay at the hotel. The staffs are accommodating and they will assist you on your to your room. The room is spacios and clean. They don’t have bidet in the CR. They have mini ref and tv. Bed is comfy but AC is noisy. I woke up in the morning and it was hot so I reported and they fixed it right away. You have to tell them to clean room everyday if you want to. They always ask for your room number before leaving and when you get back and they just explained that they want to monitor. It’s kinda annoying but I don’t mind anyway. There is cafe beside the lobby so if you did not include breakfast then you can just eat there. The price is reasonable as well. It’s walking distance gling to Ayala mall but yiu have to cross the street. It’s roughly 5-10 minute walk. What I don’t like is the location because it’s in the middle of shanty town. If you’re ansolo traveller, better take cab and don’t stay late outside.

                  Reviewed June 30, 2019
                  7.6
                  Very good
                  Krishore from Taiwan
                  Solo traveler
                  Superior
                  Stayed 1 night in June 2019

                  Very good”

                  Not the fanciest of facilities, though the rooms are clean enough, staff were helpful enough, the location is quite close to a really good shopping mall and Mango Avenue. Worth it for the price. You will need to bring your own toiletries though.

                  Reviewed July 06, 2019
                  8.4
                  Excellent
                  Jenalyn from Philippines
                  Solo traveler
                  Deluxe
                  Stayed 1 night in June 2019

                  Excellent”

                  I am happy in this hotel for the price I paid. :)

                  Reviewed June 27, 2019
                  8.8
                  Excellent
                  Princess from Philippines
                  Business traveler
                  Superior
                  Stayed 2 nights in May 2019

                  Excellent”

                  Richmond hotel is a relatively old medium-class hotel with traditional keys to access rooms, but relatively clean. The personnel are courteous and helpful. The hotel is near malls, schools, big hotels. around 30-40 minutes Grab ride away from Mactan Cebu International Airport.

                  Reviewed June 03, 2019
                  7.6
                  Very good
                  saud from Saudi Arabia
                  Couple
                  Superior
                  Stayed 1 night in May 2019

                  Nice and clean”

                  The hotel its good locatio and nice and so clean and good staf but need more care like: Old towels not so clean like over used should change it The bathroom so smole The pillow also only two pic and teen, not so rest for sleep they should change it The bed cover is excellent and the foom also good If they faxs it that all coment will be great hotel

                  Reviewed May 05, 2019
                  9.2
                  Exceptional
                  Charisse from Philippines
                  Solo traveler
                  Superior
                  Stayed 3 nights in February 2019

                  Clean, spacious with very comfortable big bed”

                  I stayed in richmond for 3 comfortable nights. I was shocked of the room because its very spacious and its very clean. I was hesitant at first because of the reviews i read before my arrival. I was always asking if it was a renovated room and to my surprise it was really a very sosyal room. A big room, a big bed, a mini ref, tv and very clean bathroom. I would definitely go back to richmond!

                  Reviewed February 27, 2019
                  9.6
                  Exceptional
                  Emma
                  Couple
                  Superior
                  Stayed 1 night in January 2019

                  Great stay”

                  We booked in to stay here for a night whilst back in Cebu city before we got the ferry to siargao. Ended up staying 2 nights. Great value for money, within walking distance of the mall. We had the deluxe room which was so worth the money just for the bed! The only thing I would of liked would of been a kettle but it was easy enough to get a coffee from the cafe and take it back to the room.

                  Reviewed January 26, 2019
                  7.2
                  Very good
                  Mark from United Kingdom
                  Business traveler
                  Superior
                  Stayed 2 nights in June 2019

                  A little bit dated.”

                  Place a little bit old and facilities are a bit old. Could do with a little upgrade

                  Reviewed June 27, 2019
                  3.2
                  Martin from Philippines
                  Family with young children
                  Superior
                  Stayed 1 night in April 2019

                  So dissapointed”

                  The receptionist has no consediration. I booked it in my name and it happen that i was sick . so my husband and my 1 year old daughter check in first and i supposed to follow. But they wont let my husband check in because they need my ID so i scanned it and sent to them but still not enought thy need an athorization letter with my signature in order for them to check in. I was so angry and my husband as well, so i call the receptionist through videocall and explain but still she didnt consider it. So my husband was very mad and quit the hotel. And the thing is i already paid online and non refundable . I will never take this hotel anymore!!!

                  Reviewed April 10, 2019
                  8.8
                  Excellent
                  MARIA from Philippines
                  Family with teens
                  Superior
                  Stayed 1 night in June 2019

                  Great price”

                  Agoda rate is way cheaper and with the discount perks too. Its near to ayala and taxi is always around. They gave us 2nd floor which is better for us because my mom is already a senior.

                  Reviewed June 13, 2019
                  9.2
                  Exceptional
                  Michael from United States
                  Business traveler
                  Superior
                  Stayed 1 night in June 2017

                  Bang for the Buck since remodel”

                  I've been staying at Richmond Plaza since my arrival here in the Philippines in 2006. I travel from Negros Occidental to Cebu for shopping once a month. I'm a creature of habit. I realized the place was not being kept up very well. Old a/c's that didn't really cool. Old style TV's (13") not really great. Bath towels had seen much better days. I left there in 2016. I had had enough. I started staying in other hotels, for much more money. However I was running into the same problems. They seemed over priced for what I was actually getting. One night I could find a room anywhere. I went on Agoda to find a place. I was extremely tired. Richmond Plaza had one room left. I reserved it. Upon checking in, the room was freshly remodeled. All floors were retiled, fresh paint with nice color schemes. Flat screen TV's, new a/c units, plus brand new soft towels. Not bad for $20.00. I returned to Cebu this past week and thought I would give Richmond another try. I checked in late. Around 9:30PM. Different room, same results. Everything NEW. Slept very good. My only complaint would be the pillows! Too hard for me. Great value for your money now and a pleasing atmosphere.

                  Reviewed June 28, 2017
                  8.0
                  Excellent
                  Darin from United States
                  Solo traveler
                  Superior
                  Stayed 1 night in January 2017

                  Not too far from Ayala.”

                  I was looking for a hotel within reasonable walking distance of Ayala and this hotel had one of the best prices in it's class. I know my way around Cebu fairly well and it was not a very long walk to get there. If you don't know your way around it might be a bit more difficult. I was quite satisfied in every regard except it was a bit annoying being asked my room number every time I left the hotel and again when I returned. I've never experienced this at any other hotel here so I'm not sure what their purpose was.

                  Reviewed January 21, 2017
                  9.3
                  Exceptional
                  Lyle from United States
                  Solo traveler
                  Deluxe
                  Stayed 3 nights in July 2014

                  Spacious and clean rooms.”

                  Location, Large rooms, Friendly Staff

                  Well worth the money. An old but well kept hotel. Nice modern well lite bathrooms with hot water and large head shower. Refrigeration in the room with free bottled water. Nice bed and air con and large flat screen tv. Staff was friendly and helpful. The restaurant is small and basic. a good 10-15 minute walking distance to Ayala or Robinson Malls. Busy street in the front so taxi cabs are easy to hail.

                  Reviewed July 25, 2014
                  8.7
                  Excellent
                  ELAINNE from China
                  Group
                  Deluxe
                  Stayed 1 night in July 2012

                  Simple hotel with the Friendliest Staff”

                  VERY helpful staff, quick to respond to requests, clean rooms, cabled tv, very accessible to ayala mall, accessible to some tourist spots via jeep

                  Room is big and clean. Lighting is a bit dim, though. Just a small window (and a bit high) on our room, better if they provide rooms with a view. Bfast food is limited, but price is quite affordable. So far, they are the best service staff Ive met in the Philippines. Very friendly and helpful. Keep it up. Suggestion: Please add another bedside table. Should be one for each side of the bed. As well as add more electric socket for easier charging of phones, etc.

                  Reviewed July 13, 2012
                  9.0
                  Exceptional
                  Ian from United Kingdom
                  Business traveler
                  Superior
                  Stayed 1 night in November 2011

                  Good, professional standard with good cost”

                  Everything you need with a good price

                  i was looking for a hotel for myself and work colleagues to stay. the rooms were good and clean (freshly painted too). staff were friendly and helpful. its no holiday resort, but if you want a good hotel for a fair price then you can't go wrong here.

                  Reviewed November 24, 2011
                  8.3
                  Excellent
                  Graham from United Kingdom
                  Couple
                  Superior
                  Stayed 1 night in August 2011

                  Very good for the money”

                  Nice rooms. Excellent service

                  We stayed here for its locality. The room was inexpensive and we found that it was superb quality for the money. Nice comfortable double bed Nice Flat screen TV good size. Fresh towels and a very clean bathroom. Lots of cupboard storage.

                  Reviewed August 28, 2011
                  9.7
                  Exceptional
                  YOSHITAKE from Japan
                  Couple
                  Deluxe
                  Stayed 3 nights in January 2011

                  perfect location for malling ”

                  its new, clean and well furnished
                  they dont have bath tubs

                  the hotel is within the complex of mall of asia, the biggest mall in the philippines. i highly recommend this for the balikbayans and ofws. its a nice place to stay for your last minute shopping before your departure. hotel staff and facility is great. i enjoyed my very short stay there.

                  Reviewed January 09, 2011
                  9.0
                  Exceptional
                  LOVE from Philippines
                  Couple
                  Superior
                  Stayed 1 night in August 2010

                  more than good enough”

                  value for money, location, accessibility, welcoming staff
                  comfort rooms and hallway may need face lift alsthough functional,

                  I was happy the taxi from downtown delivered us to the doorstep of the hotel, it means the hotel is quite popular among taxi driver. though ayala mall was a walking distance we didnt know where exactly which direction to go so we tried to get a cab but ended up turned down by taxi driver. when we were at ayala mall we took a taxi cab and instructed that we go to the hotel. we were billed 32.50 from the flag down of 30. Understandably the hotel was really very near Ayala mall. so dont take a taxi

                  Reviewed August 30, 2010
                  5.2
                  Mila
                  Business traveler
                  Superior
                  Stayed 10 nights in April 2019

                  Above average”

                  the space in the room is acceptable enough , clean and neat except for dripping sound of water from outside the window really annoying especially at night. the staff are quite courteous but their lady manager has arrogant attitude, not courteous and not helpful. The location (F.Sotto/Asilo) though accessible to transportation and walking distance to ayala cebu mall.. the hotel's adjacent areas are quite not nice and the street is not well lighted.

                  Reviewed May 13, 2019
                  6.0
                  Mila
                  Business traveler
                  Deluxe
                  Stayed 4 nights in May 2019

                  Above average”

                  The place was good, service of housekeeping staff was good. Front desk staff were accommodating and courteous. The lady manager has very awful attitude, not accommodating, arrogant..poor customer service!!

                  Reviewed May 11, 2019
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                  Richmond Plaza Hotel
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                  • Very good location
                  • Ayala Center Cebu
                  • Cebu South Bus Terminal is within 1.99 km