Royal Denai Hotel
Superior Royal Denai Hotel
Interior view Royal Denai Hotel
Interior view Royal Denai Hotel
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6.7
Good
/10
(106 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location
Parking
Available
  • Benteng Fort de Kock110 m
  • Limpapeh Bridge210 m
  • Pasar Atas Bukittinggi390 m
  • Masjid Raya Bukittinggi650 m
  • Pasar Atas Market650 m
  • Jam Gadang Clock Tower680 m
  • Museum Rumah Kelahiran Bung Hatta690 m
  • Bukittinggi Clock Tower720 m
  • Lobang Jepang Tunnel1.02 km
  • Janjang Saribu1.19 km
  • Royal Denai Hotel

    Jl. Dr. A. Rivai No. 26, Guguk Panjang, Bukittinggi, Indonesia, 26121 - See map
    Very good service
    7.0 rating for service
    Good comfort
    6.5 room quality and comfort
    • Room service [24-hour]

    • Garden

    • Laundry service

    • Safety deposit boxes

    • Smoking area

    Property ranking|Compared to 126 Bukittinggi properties
    See all rankings
    Room size
    33 sqm.
    Room comfort score
    6.6/10
    Location score
    7.6/10
    Service score
    7.0/10
    Bigger than
    96
    %
    of Bukittinggi properties
    Better than
    90
    %
    of Bukittinggi properties
    Better than
    87
    %
    of Bukittinggi properties
    Better than
    87
    %
    of Bukittinggi properties
    Value for money6.5
    Location rating7.6

    Rooms available at Royal Denai Hotel

    Junior Suite
    Junior Suite
    ...
    • Room size: 48 m²/517 ft²
    • Pool view
    • 1 double bed
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    Deluxe
    Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • Pool view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 24 m²/258 ft²
    • Park view
    • 2 single beds or 1 double b...
    Enter dates to see prices
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    More about Royal Denai Hotel

    More about Royal Denai Hotel

    An overview

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    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Royal Denai Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (106)Booking.com Reviews (1)
    Cleanliness6.4
    Facilities6.0
    Location7.6
    Room comfort and quality6.5
    Service7.0
    Value for money6.5
    Rating
    9+ Exceptional (6)
    8-9 Excellent (3)
    7-8 Very Good (29)
    6-7 Good (25)
    <6 Below Expectation (36)
    Time of the year
    Mar - May (28)
    Jun - Aug (23)
    Sep - Nov (22)
    Dec - Feb (26)
    All guests (106)
    All room types
    All languages
    Showing 99 verified guest comments
    12345
    9.7
    Exceptional
    Zainuzzaman from Malaysia
    Couple
    Superior
    Stayed 1 night in February 2013

    Comfortable nice friendly hotel”

    Friendly staff, clean, spacious room

    although quite far from the center of bukittinggi - the jam gadang, the hotel is still within the main township of bukittinggi. most impressive is the hospitality - friendly and very courteous. you can get advice from the staff as to where to get the best bargain for shopping. the room is spacious and clean, food is delicious and the cafe is cozy. you won't hear noises outside at night which will keep you fresh the next day.

    Reviewed February 12, 2013
    5.6
    David from Australia
    Solo traveler
    Superior
    Stayed 1 night in November 2016

    Good in its day”

    This was once one of the bigger and better hotels in Bukittinggi but there has been a rush of newer hotels with better locations and views and newer facilities. This hotels rooms are upstairs but no lift. It's past its prime and needs a makeover. It's not bad at all but there are better options unless you get a great deal. It's sill okay, good staff etc, a good walk into town, but there are more options now.

    Reviewed December 01, 2016
    7.0
    Very good
    TEH from Malaysia
    Family with teens
    Deluxe
    Stayed 2 nights in December 2014

    Plesant Stay”

    Friendly & attentive staff, clean room and good location

    As a whole, it has been a pleasant stay for my family. However, it would be better if there is more variety of food for breakfast and improvement needed for wifi coverage in guest rooms. As it is, wifi coverage is only available in the hotel lobby area.

    Reviewed January 01, 2015
    7.3
    Very good
    HASANUDDIN from Malaysia
    Group
    Superior
    Stayed 2 nights in August 2013

    for relax and shopping”

    Easy to acces. Near with Pasar Atas and Jam Gadang

    The room size is consider big (For stantard). I like the Breakfast. Since, this 3 star Hotel, hope hotel management can consider to install the air-cond for all type of rooms. For me Bukit tinggi not cool...My family cannot sleep

    Reviewed September 12, 2013
    8.0
    Excellent
    Dian from Indonesia
    Group
    Superior
    Stayed 1 night in March 2013

    Accomodating hotel”

    centrally located, spacious room, easy transportation

    The room is comfortable eventhough it's a bit too dark for my taste. Bathroom is working and hot water is available. Breakfast is not bad even though they could use some improvement (i.e. keep the food warm, etc). Staff is attentive including the receptionist and cleaning service. But if I may add, their manner could be improved a bit since when we took some pictures in the swimming pool, some staff harshly interrogated us, his tone was a bit accusing, confirming whether we are indeed their guest or not. I understand the security aspect, but he surely could use a better tone when asking something, especially to their guests. Their location is easily located in the city center. But considering it's Bukittinggi with not much area to cover, this aspect is given. You can walk to the left to reach Fort De Kock and zoo. Then continue to Pasar Atas and the Big Ben. After that, you can walk to The Hills hotel, climbing down some stairs to reach Taman Panorama. All without any transportation vehicle. Like I said, Bukittinggi is a pretty small city. Keep in mind to use sunblock if you're planning to wander in the afternoon.

    Reviewed March 13, 2013
    8.0
    Excellent
    Dian from Indonesia
    Group
    Superior
    Stayed 1 night in March 2013

    Accomodating hotel”

    room is large, bathroom is working and clean, centrally located

    The room is comfortable eventhough it's a bit too dark for my taste. Bathroom is working and hot water is available. Breakfast is not bad even though they could use some improvement (i.e. keep the food warm, etc). Staff is attentive including the receptionist and cleaning service. But if I may add, their manner could be improved a bit since when we took some pictures in the swimming pool, some staff harshly interrogated us, his tone was a bit accusing, confirming whether we are indeed their guest or not. I understand the security aspect, but he surely could use a better tone when asking something, especially to their guests. Their location is easily located in the city center. But considering it's Bukittinggi with not much area to cover, this aspect is given. You can walk to the left to reach Fort De Kock and zoo. Then continue to Pasar Atas and the Big Ben. After that, you can walk to The Hills hotel, climbing down some stairs to reach Taman Panorama. All without any transportation vehicle. Like I said, Bukittinggi is a pretty small city. Keep in mind to use sunblock if you're planning to wander in the afternoon.

    Reviewed March 13, 2013
    8.0
    Excellent
    Felix from Indonesia
    Business traveler
    Deluxe
    Stayed 1 night in May 2015

    Good Stay”

    Clean, comfort, nice service
    Reviewed May 25, 2015
    8.0
    Excellent
    meng from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in March 2015

    clean and good service”

    the hotel clean. service good. nearby alot food store and shopping

    i like this hotel cause nearby alot food store n shopping . the service good n clean

    Reviewed March 31, 2015
    8.0
    Excellent
    Felix from Indonesia
    Business traveler
    Superior
    Stayed 1 night in December 2013

    Nice Stay”

    good service, clean, reasonable price
    Reviewed December 19, 2013
    8.0
    Excellent
    Nur from Malaysia
    Group
    Superior
    Stayed 3 nights in October 2013

    Excellent service”

    Service, location and food

    Fast, friendly and excellent service from the hotel staff. Breakfast provided with nice local taste. This hotel also situated at strategic location to the major attractions in Bukittinggi.

    Reviewed November 03, 2013
    6.0
    Stephen from Australia
    Solo traveler
    Superior
    Stayed 2 nights in March 2015

    Disappointing”

    Room size. Pool. Location

    The room was not airconditioned but public areas were. Locals left their room doors open to get some cool air and as a result it was very noisy. The place has seen better days. Staff hardly speak English.No maps or tourist information anywhere in the hotel (though this seems fairly typical of Indonesian hotels generally).

    Reviewed April 09, 2015
    6.3
    Good
    Elsa from Indonesia
    Family with teens
    Deluxe
    Stayed 2 nights in August 2013

    Nice location hotel in Bukit tinggi. ”

    good location, friendly staffs, and swimming pool close in front of the room

    This is an old hotel. The room is quite clean but the carpet looks old and dirty, as well as the mattress is too soft. The bathroom needs renovation. In general the hotel is okay with its swimming pool and its good location in town. But may be I will find other hotel next time I visit Bukit tinggi with better quality of rooms.

    Reviewed August 21, 2013
    6.3
    Good
    Leo from Malaysia
    Group
    Superior
    Stayed 2 nights in July 2013

    very noisy esp in the morning - Ramadan month”

    Friendly staff

    we were woken up by guest banging on our doors to break fast hotel allows their guest to smoke in the hotel and sitting area on the floors - smoke smell went into our rooms and we could sleep wifi was only available in certain area of the lobby

    Reviewed July 30, 2013
    7.0
    Very good
    Sabrina from Indonesia
    Couple
    Deluxe
    Stayed 2 nights in April 2013

    Close to main attraction”

    Good breakfast, good location

    The greatest thing of this hotel is its location that only a walking distance to Main Attractions such as Jam Gadang, Pasar Atas and Bawah, Zoo, Bung Hatta museum, Fort de Kock, shopping centers, etc. If you take horse wagon ride from Jam Gadang, you will pass this hotel. The building suits to traveller who like old-fashioned cultural hotel.

    Reviewed April 22, 2013
    6.0
    medio from Indonesia
    Group
    Superior
    Stayed 2 nights in September 2012

    not so impressing hotel”

    near to local attractions, pretty clean room

    first i booked for superior room, and they gave me a pretty large room with double size bed and no aircon, shower bathroom (which the toilet flush was really hard to pressed, very basic amenities (they didn't provide you with coffee maker), and quite smelly (both bathroom or room entrance area). the next day i upgraded my room to deluxe which heading to the main street (it has better view rather to their pool). but only a bit different between this one to the previous. it has twin single bed, better amenities and furniture, aircon (which not make any difference since it was very not so cold! or might say, it didn't work at all), and the room was smaller than the superior one. the breakfast pretty good where you can taste their local such ketupat sayur (vegetable curry with rice cake). the swimming pool was awful, it was a small pool which open for public. very not comfortable to using it. the front office staff will not greeting you unless you walkin' to them. but the hotel has a good and comfy lobby, which the wifi works pretty good here (but don't expect to get the signal from your room). be frankly, i wouldn't recommend the hotel since it is overpriced with the facilities they gave. and booking directly to the hotel may save some money, especially when they have some offers (such as with flight boarding pass, etc.)

    Reviewed September 17, 2012
    2.8
    Mohammad from Indonesia
    Business traveler
    Superior
    Stayed 1 night in November 2016

    Is it 3 stars hotel???”

    Too high expecting

    Reviewed November 26, 2016
    5.0
    Sukmawan from Indonesia
    Family with teens
    Superior
    Stayed 1 night in January 2016

    Padang Trips”

    Breakfast provided, wifi in the Lobby, down town.

    Hotel Management need to maintain the proper function of the Air Con..

    Reviewed January 08, 2016
    6.0
    Adrianus from Indonesia
    Family with teens
    Deluxe
    Stayed 1 night in May 2014

    Good location but noisy in the early morning”

    Centrally located, clean
    Reviewed May 20, 2014
    6.0
    Adrianus from Indonesia
    Family with teens
    Deluxe
    Stayed 1 night in May 2014

    Not so impressive hotel, very salty breakfast”

    Near tourist attraction, clean
    Reviewed May 20, 2014
    6.7
    Good
    juleana from Malaysia
    Family with teens
    Superior
    Stayed 1 night in January 2014

    close to shopping area,”

    rest, sleep , shopping
    Reviewed January 22, 2014
    12345
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    • Very good location
    • Limpapeh Bridge