Royal Regal Hotel
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Interior view Royal Regal Hotel
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6.5
Good
/10
(33 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location - Inside city center
Parking
Available
  • The Grand City Mall480 m
  • Masjid Cheng Hoo Mosque530 m
  • Muhammad Cheng Hoo Mosque560 m
  • Pasar Genteng630 m
  • Hi-Tech Mall730 m
  • East Java Art & Culture Center730 m
  • Grahadi Building780 m
  • Monumen Gubernur Suryo780 m
  • BNI Bank820 m
  • Wisata Rasa820 m
  • Royal Regal Hotel

    Jalan Jaksa Agung Suprapto No. 35, Surabaya Center, Surabaya, Indonesia - See map
    "Excellent room service."
    Faiz - 25 May 2016
    Good service
    6.6 rating for service
    Good comfort
    6.4 room quality and comfort
    • Airport transfer

    • Air conditioning

    • Room service [24-hour]

    • Laundry service

    • Safety deposit boxes

    Property ranking|Compared to 1,506 Surabaya properties
    See all rankings
    Room comfort score
    6.4/10
    Room size
    12 sqm.
    Location score
    7.3/10
    Couples review score
    6.8/10
    Better than
    93
    %
    of Surabaya properties
    Bigger than
    91
    %
    of Surabaya properties
    Better than
    86
    %
    of Surabaya properties
    Better than
    85
    %
    of Surabaya properties
    Value for money6.6
    Location rating7.3
    Nearest airportJuanda International Airport (SUB)
    Distance to airport14.2 km

    Rooms available at Royal Regal Hotel

    Standard
    Standard
    ...
    • Room size: 12 m²/129 ft²
    • Smoking allowed
    • 2 single beds or 1 double b...
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    Standard Plus
    Standard Plus
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 1 double bed or 2 single be...
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    room
    room
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      More about Royal Regal Hotel

      More about Royal Regal Hotel

      An overview

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

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      Property's guest policies

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      Some helpful facts

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      Reviews of Royal Regal Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (33)
      6.5
      /
      10
      Cleanliness6.2
      Facilities5.8
      Location7.3
      Room comfort and quality6.4
      Service6.6
      Value for money6.6
      High score for Surabaya
      Rating
      9+ Exceptional (1)
      8-9 Excellent (1)
      7-8 Very Good (8)
      6-7 Good (10)
      <6 Below Expectation (12)
      Time of the year
      Mar - May (9)
      Jun - Aug (6)
      Sep - Nov (12)
      Dec - Feb (5)
      All guests (33)
      All languages
      Showing 32 verified guest comments
      12
      3.6
      Purdiartono from Indonesia
      Business traveler
      Standard
      Stayed 2 nights in February 2017

      50”

      Need renovation

      Reviewed February 09, 2017
      6.4
      Good
      Ursula from Hong Kong
      Solo traveler
      Standard
      Stayed 3 nights in July 2016

      Not clean”

      Dirty...no toilet paper

      Reviewed July 30, 2016
      8.0
      Excellent
      Fajarwati from Indonesia
      Family with young children
      Standard
      Stayed 1 night in October 2015

      just ok”

      kamar, staff, dll just ok

      Reviewed June 21, 2016
      7.6
      Very good
      Faiz from Malaysia
      Couple
      Standard
      Stayed 3 nights in May 2016

      Value for money budget hotel”

      It's an old hotel but well kept and clean. Big lobby, big room, big wardrobe, big bathroom but no window for standard room. Excellent room service. I hardly go out due to my work. But I can order good food to my room 24/7. Cheap nett price, no tax ++. Seriously I almost cancelled the order due to hotel advertised WiFi only at lobby. It turn out WiFi do available in the room. So I can do my work with no worry. Reasonable breakfast. Suits the budget price.

      Reviewed May 25, 2016
      5.2
      SC from Indonesia
      Family with young children
      Standard
      Stayed 1 night in March 2016

      Too much bug”

      Old hotel, with small room, for standard room, there are small flies (bug) in the room, I have 2 room, one for me and wife, and the others fr children, the room separate 2-3 room, but there are bug on all room The good thing is, staff are friendly, and the food taste is good, but n great

      Reviewed March 25, 2016
      6.7
      Good
      ameruddin from Malaysia
      Group
      Standard
      Stayed 3 nights in October 2014

      Hotel Royal Regal...is ok to stay”

      Food...Dining room...location

      just ok

      Reviewed October 27, 2014
      8.0
      Excellent
      Light from Malaysia
      Couple
      Standard
      Stayed 1 night in August 2014

      Value for money”

      Staff Room Locality

      Nothing to complain except that must bring own three pin socket the hotel did not have them.

      Reviewed September 11, 2014
      5.0
      AHMAD from Malaysia
      Couple
      Standard
      Stayed 3 nights in October 2013

      Marvellous and adventurous”

      clean, quiet and easy access

      Average stay

      Reviewed May 15, 2014
      7.7
      Very good
      Hayati from Malaysia
      Group
      Stayed 1 night in January 2014

      im satisfied with my room and the hotel service”

      1.big space toilet and bathtub 2.big and clean room 3.friendly staff

      I believe i'm not a picky person and i travel alot. I stay at almost many type of hotel range, from the cheapers to an affordable range. The room for me is awesome, one of the best i've ever experience. Just the breakfast served during my stayed is quite unsatisfied but we love the tempe goreng so so much, we even sneak those tempe and pack back home :-). There is not much choice for a breakfast and i hope u can concider to improve that, as a malaysian, we value the food in high level. We surely will repeat to travel to that country just because of a food reason :-). Overall experience, i love your hotel, i believe i will repeat my visit and surely recommend this hotel to my friend.

      Reviewed January 23, 2014
      7.0
      Very good
      Wei from Indonesia
      Family with teens
      Standard
      Stayed 1 night in October 2013

      Budget hotel with a good location and nice service”

      Breakfast, Location, Value for Money

      It was nice to stay at this hotel. I think Royal Regal Hotel is a budget hotel with a nice location and services.

      Reviewed November 01, 2013
      8.0
      Excellent
      Rina from Indonesia
      Business traveler
      Standard
      Stayed 2 nights in September 2013

      nice”

      room, food, service

      nice room for business trip, great service and near from uptown

      Reviewed September 24, 2013
      6.0
      Felix from Indonesia
      Business traveler
      Standard
      Stayed 2 nights in April 2013

      Simple Room”

      basic hotel, simple room but clean, good service
      Reviewed April 22, 2013
      2.0
      hadi from Indonesia
      Business traveler
      Standard
      Stayed 1 night in April 2013

      unclean room”

      unclean and uncomfortable
      Reviewed April 22, 2013
      6.0
      Felix from Indonesia
      Business traveler
      Standard
      Stayed 1 night in April 2013

      Value For Money”

      basic room, value for money, clean
      Reviewed April 06, 2013
      8.0
      Excellent
      Raymond from Netherlands
      Couple
      Standard
      Stayed 3 nights in August 2016

      goed”

      Voor die prijs is het gewoon goed, wij zijn gewoon tevreden.

      Reviewed September 20, 2016
      9.3
      Exceptional
      Fleur from Netherlands
      Solo traveler
      Standard
      Stayed 1 night in March 2015

      Heerlijk hotel!!!!”

      Personeel! Netheid! Comfort!

      Het is een mooi hotel om te zien, goed onderhouden en schoon. Heerlijk geslapen in een schone kamer. Het personeel is erg vriendelijk en behulpzaam. Spreken Engels en voor mij was het een fijne buurt om te lopen. Zeker aan te raden!

      Reviewed March 12, 2015
      6.4
      Good
      jetti from Indonesia
      Business traveler
      Standard
      Stayed 1 night in May 2016

      Tempat yg strategis”

      Makanan enak, tapi tamu yg baru datang sebaiknya ditolong cepat mendptkn kmrny

      Reviewed May 12, 2016
      7.6
      Very good
      afi from Indonesia
      Couple
      Standard
      Stayed 1 night in May 2016

      Hm”

      Hm

      Reviewed May 07, 2016
      8.7
      Excellent
      Freidi from Indonesia
      Solo traveler
      Standard
      Stayed 1 night in October 2015

      lumayan untuk singgah ”

      masakannya enak, lumayan nyaman, juga lumayan bersih

      Sayang perbaruan kurang,

      Reviewed October 24, 2015
      4.0
      Gadang from Indonesia
      Business traveler
      Standard
      Stayed 1 night in August 2015

      biasa saja nothing special”

      jadul

      Singgah semalam ngejar deket sama lokasi bussines

      Reviewed August 15, 2015
      12
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      Royal Regal Hotel
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      • Very good location
      • Plaza Tunjungan
      • Gubeng Train Station is within 1.09 km