Sanctuary Resort
Sanctuary Resort
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"Staff couldn''t have been more helpful, truly lovely people."

Mark

27 January 2018

Deluxe Queen Room - Guestroom Sanctuary Resort
Deluxe Queen Room - Guestroom
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Lobby Sanctuary Resort
Lobby
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Interior view Sanctuary Resort
Interior view
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Swimming pool Sanctuary Resort
Swimming pool
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See map Sanctuary Resort
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Very good
Location
7.1
See all 27 photos Sanctuary Resort
See all 27 photos
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Very good
From 111 reviewsSee what guests said
7.1
Value for money6.8
Distance to city center4 km.Km
Location rating7.1
Nearest airportCoffs Harbour Airport (CFS)
Distance to airport2.3 km
Has restaurantYes
  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Balcony/terrace

Room choices
7.6
Very good
Room comfort & quality
Superior Family Room with Kitchen
Superior Family Room with Kitchen
...
  • Garden view
  • 55 m²/592 ft²
  • 2 single beds and 1 queen b...
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Superior Queen Room
Superior Queen Room
...
  • Garden view
  • 40 m²/431 ft²
  • 1 queen bed
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Superior Family Room
Superior Family Room
...
  • Garden view
  • 50 m²/538 ft²
  • 1 single bed and 1 queen be...
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Executive Queen Room
Executive Queen Room
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  • 40 m²/431 ft²
  • Shower
  • 1 single bed and 1 king bed
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Superior
Superior
...
  • Garden view
  • 42 m²/452 ft²
  • 2 single beds and 1 queen b...
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Deluxe Queen Room
Deluxe Queen Room
...
  • Garden view
  • 35 m²/377 ft²
  • 1 queen bed
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Superior King
Superior King
...
  • Garden view
  • 42 m²/452 ft²
  • 1 king bed
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Apartment
Apartment
...
  • 55 m²/592 ft²
  • Shower
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Superior Corporate Twin
Superior Corporate Twin
...
  • Garden view
  • 42 m²/452 ft²
  • 2 queen beds
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Double Deluxe
Double Deluxe
...
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    More about Sanctuary Resort

    More about Sanctuary Resort

    "Staff were lovely."

    Reviewed 28 March 2016

    Yvette from Australia

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    Couple

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Excellent amenities."

    Joseph from Australia

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    Couple
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (111)Booking.com Reviews (1598)
    7.1
    Cleanliness7.3
    Facilities6.3
    Location7.1
    Room comfort and quality7.6
    Service7.7
    Value for money6.8
    Provided by verified guests of Agoda
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    Deluxe Queen Room
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    Superior Corporate Twin
    Superior King
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    Showing 93 verified guest comments
    12345
    10.0
    Exceptional
    Hayes from Australia
    Family with young children
    Superior King
    Stayed 1 night in August 2018
    3rd year in a row staying with my kids for regional athletics always a great stay ”
    Service outstanding, very clean facility very comfortable
    Reviewed August 22, 2018
    4.4
    David
    Business traveler
    Deluxe Queen Room
    Stayed 1 night in August 2018
    No air-conditioner remote and could not access air con unit, restaurant not open, air was foul”
    On the internet it says pay on arrival ,when I arrived and I notice restaurant was closed and declined to stay, they said it was to late as I had already paid.
    Reviewed August 15, 2018
    6.0
    shane from Australia
    Solo traveler
    Deluxe Queen Room
    Stayed 1 night in June 2018
    Overrated and No Heating”
    Definitely 3 Star only
    Reviewed July 03, 2018
    8.8
    Excellent
    Paul
    Business traveler
    Superior King
    Stayed 1 night in June 2018
    Convienient”
    Great spot to stop on the way to or from Qld. Room was spotless and comfortable. Restaurant was very tasty and well priced with very friendly staff.
    Reviewed June 18, 2018
    5.6
    Michelle from Australia
    Solo traveler
    Deluxe Queen Room
    Stayed 1 night in April 2018
    Above average”
    The room was big and comfortable. I feel that the shower needs a good scrub. It was clean, but s good scrub will certainly makes the room more fresh with a better standard of cleanliness.
    Reviewed May 01, 2018
    5.2
    Toni-Ann from Australia
    Couple
    Superior King
    Stayed 1 night in April 2018
    Not a resort at all”
    Dirty, dusty, cockroaches, stained chairs and food on curtains. Shower was terrible. Fan didnt work. Aircon very old and didnt work.properly. very disappointing. Nice bed thats about it.
    Reviewed April 07, 2018
    8.0
    Excellent
    Mark from Australia
    Family with young children
    Executive Queen Room
    Stayed 1 night in January 2018
    stopover”
    staff couldn't have been more helpful, truly lovely people. It was a really nice stop. would stop there again
    Reviewed January 27, 2018
    4.4
    Natasha from Australia
    Family with teens
    Superior Family Room
    Stayed 1 night in December 2017
    ok just to put you head down overnight ”
    If your just passing through town this was ok to stay to sleep only. The rooms need a good renovation. They need a new cleaner too. I found rubbish under the bed and the previous guests toothpaste in the sink, yuk! As the rooms stand now I feel they are over priced. Glad I only stayed 1 night.
    Reviewed January 13, 2018
    7.2
    Very good
    elizabeth from Australia
    Couple
    Superior King
    Stayed 2 nights in December 2017
    Very good”
    Restaurnt meal extremely slow and poorly cooked
    Reviewed December 29, 2017
    7.2
    Very good
    Pat from Australia
    Family with young children
    Superior Family Room
    Stayed 1 night in December 2017
    Clean”
    A more reasonable breakfast price would have been convenient. Full family ate breakfast out for $18
    Reviewed December 21, 2017
    9.2
    Exceptional
    Natashja from Australia
    Business traveler
    Deluxe Queen Room
    Stayed 1 night in November 2017
    It is all about the room!”
    Which room you get really changes how much you enjoy this hotel. Ground floor where room 5 is fantastic.
    Reviewed November 30, 2017
    6.0
    gayleen from Australia
    Couple
    Superior Queen Room
    Stayed 1 night in November 2017
    Above average”
    YES IT A OK PLACE TO STAY YOU HAVE TROUBLE TRYING TO GET INTO ROOMS EARLIER THEN THE 2PM TIME WHICH WAS A PROBLEM TO ME AS I HAD A WEDDING TO GET TO & HAD TO GET READY IN THIS PLACE THEN THEY MIX MY ROOM UP SO I HAD TO PACK MY THINGS UP & MOVE 5MIN BEFORE I WAS HEADING OUT FOR MY SONS WEDDDING SO I GUESS I PROBABLY WOULD STAY AGAIN AT THIS PLACE
    Reviewed November 26, 2017
    4.0
    Lee from Malaysia
    Couple
    Deluxe Queen Room
    Stayed 1 night in November 2017
    Average ”
    Not bad for a stop over.
    Reviewed November 07, 2017
    6.8
    Good
    alan from Singapore
    Family with teens
    Superior Family Room with Kitchen
    Stayed 1 night in December 2016
    Good”
    Good for an overnight stop over. Room was small but cosy. Staff were very polite
    Reviewed May 15, 2017
    7.6
    Very good
    Karl from Australia
    Couple
    Deluxe Queen Room
    Stayed 1 night in March 2017
    Ok ”
    Nice place, a little old, good place to stop for the night
    Reviewed April 01, 2017
    4.8
    Nija from Australia
    Couple
    Deluxe Queen Room
    Stayed 1 night in February 2017
    Good place to stay if you're on a budget”
    Staff were amazing but the place was a bit run down
    Reviewed February 14, 2017
    5.2
    Julie-Ann from Australia
    Solo traveler
    Superior Queen Room
    Stayed 1 night in January 2017
    Not 4 stars”
    The lady on reception was friendly and that's about it - whilst the room was fairly clean it could do with a spring clean to get rid of the cob webs. There were deep scratches (more like holes) in the walls in the bathroom and it took me 20 minutes to find the light switch for the bathroom as well - the shower - if you want one make sure you have plenty of time as the water pressure is nothing more than a dribble - couldn't wash my hair as I didn't have a spare hour to do it. The bed was very hard and there were stains on the bed runner. I will not be staying here again.
    Reviewed January 21, 2017
    6.8
    Good
    joanne from Australia
    Solo traveler
    Superior Queen Room
    Stayed 1 night in January 2017
    Will stay here again”
    Ok value, clean, friendly staff convenient location I will stay here again
    Reviewed January 21, 2017
    6.8
    Good
    Rodwell from Zimbabwe
    Family with young children
    Deluxe Queen Room
    Stayed 1 night in December 2016
    Ok but below expectation for a 4star rating resort. ”
    Qaulity of furniture and kitchenette a bit poor.
    Reviewed January 20, 2017
    6.8
    Good
    Lincoln from Australia
    Family with young children
    Superior Family Room
    Stayed 2 nights in January 2017
    Room was different to the website photos!”
    when we arrived the staff was nice and check in was quick BUT we were allocated in a 1 bedroom apartment which they say it is actually a better type of room which we originally booked. HOWEVER what we have is a back room with the following features... 1. no proper door just a sliding glass door 2. an old aged bed nothing like the photo they had on the website 3. an aged fridge 4. a large bathroom but aged shower and screen and water temperature was not stable 5. a bedroom also aged. During our stay... a cockroach was found clawing along the wall. Overall not a good stay BUT Internet connection was good.
    Reviewed January 07, 2017
    12345
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