Serena Beach Resort and Spa

5 stars out of 5
P.O BOX 90352, Mombasa, Kenya, Shanzu Beach, Mombasa, Kenya, 100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Shanzu Beach part of Mombasa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Moi International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Private beach

Currency exchange

Facilities

Private beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Room comfort and quality 10.0
Cleanliness 8.7
Service 8.0
Location 7.6

Based on 293 verified reviews

Room comfort and qua...

10.0

Cleanliness

8.7

Service

8.0

Location

7.6

Value for money

7.3

Facilities

7.1

See map

7.6Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Mujahidin Mosque
4.9 km
Haller Park
6.0 km
Mombasa Marine National Park and Reserve
6.2 km
Kiembeni Catholic Church
6.4 km
Kingdom Hall Of Jehovah's Witnesses
7.0 km

Good to know

Value for money7.3
Distance to city center18 km
Location rating7.6

Rooms available at Serena Beach Resort and Spa

Exceptional
Room comfort & quality

10

Family Room
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Junior Suite
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 sofa bed
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Deluxe Twin Garden View Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 2 single beds
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Garden Deluxe Room
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 2 single beds or 1 queen be...
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Superior King Room
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Room for 4 People - Non-Smoking
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 1 king bed & 2 single beds
Enter dates to see prices
Deluxe Queen Garden View Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Superior Double or Twin Room, 1 Bedroom
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Sea view superior room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

Does Serena Beach Resort and Spa provide shuttle service for getting around?

For your ease of travel around the city, Serena Beach Resort and Spa provides shuttle service right where you need it making it easy for you to get to places conveniently.

Does Serena Beach Resort and Spa have a swimming pool?

While relaxing at Serena Beach Resort and Spa, you can enjoy the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

What sort of non-water sports and outdoor activities are available at Serena Beach Resort and Spa?

Serena Beach Resort and Spa offers non-water sport and outdoor activities such as tennis courts, and hiking trails for you to take advantage of while lodging here.

Does Serena Beach Resort and Spa offer laundry services?

Yes! Serena Beach Resort and Spa offers laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Does Serena Beach Resort and Spa offer dry cleaning services?

Yes! Serena Beach Resort and Spa offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What kinds of facilities are offered for children at Serena Beach Resort and Spa?

While on holiday with your family, your kids can also discover the fun in sports and recreation facilities offered at Serena Beach Resort and Spa which include children's playground and kids pool.

How many rooms does Serena Beach Resort and Spa have?

Serena Beach Resort and Spa has a total of 109 rooms.

What do verified guests love most about Serena Beach Resort and Spa?

Past guests that stayed at Serena Beach Resort and Spa have given this property a rating of 8.727 for its outstanding cleanliness as the major highlight for their stay.

What is the average rating that verified Couples' have given to Serena Beach Resort and Spa?

Verified couple travelers that have stayed at this property have given Serena Beach Resort and Spa an average rating of 8.4. You can look up on more detailed customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the closest airport to Serena Beach Resort and Spa?

The closest airport to Serena Beach Resort and Spa is Moi International Airport, 18.0 km away.

More about Serena Beach Resort and Spa

More about Serena Beach Resort and Spa

Experience Luxury and Serenity at Serena Beach Resort and Spa

Nestled in the pristine white sands of Mombasa, Kenya, Serena Beach Resort and Spa offers a truly idyllic retreat for those seeking luxury, relaxation, and adventure. With its stunning beachfront location and world-class amenities, this 5-star hotel is the perfect destination for both leisure and business travelers. Upon arrival, guests are greeted with warm hospitality and impeccable service. Check-in begins at 12:00 PM, allowing you to start your vacation without any delay. The hotel's check-out time is until 11:00 AM, giving you ample time to savor your final moments in this tropical paradise. Whether you're arriving early or departing late, the professional staff at Serena Beach Resort and Spa will ensure a seamless and hassle-free experience. Renovated in 2013, Serena Beach Resort and Spa combines traditional Swahili architecture with modern comforts, creating an enchanting ambiance that reflects the rich cultural heritage of the region. The hotel boasts a total of 109 elegantly appointed rooms, each designed to provide a sanctuary of tranquility and luxury. From spacious suites to cozy cottages, every accommodation option offers breathtaking views of the Indian Ocean or the lush tropical gardens. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 4 to 17 to stay free of charge. This makes Serena Beach Resort and Spa an ideal choice for a memorable family vacation. The resort offers a range of activities and amenities to keep younger guests entertained, including a dedicated children's pool, playground, and a variety of supervised activities. Parents can relax and unwind knowing that their little ones are in safe hands. Located just 18 kilometers from the city center, Serena Beach Resort and Spa offers a peaceful oasis away from the hustle and bustle of urban life. Whether you're looking to explore the vibrant markets and historical sites of Mombasa or simply soak up the sun on the pristine beach, this hotel provides the perfect base for your adventures. Indulge in the ultimate luxury experience at Serena Beach Resort and Spa, where the captivating beauty of the Kenyan coast meets world-class hospitality. With its exquisite accommodations, convenient check-in/out times, child-friendly policies, and stunning location, this hotel promises an unforgettable stay for every guest.

Unwind and Indulge at Serena Beach Resort and Spa's Entertainment Facilities

Serena Beach Resort and Spa in Mombasa, Kenya offers a wide range of entertainment facilities to ensure that guests have a truly memorable stay. Whether you're looking to relax and unwind or indulge in some pampering, this luxurious resort has something for everyone. Step into the serene oasis of the spa and let your worries melt away. The spa at Serena Beach Resort offers a variety of treatments and therapies to rejuvenate your mind, body, and soul. From soothing massages to invigorating facials, you'll find the perfect way to unwind and indulge in pure bliss. For those seeking a little more excitement, head over to the bar and lounge area. Sip on a refreshing cocktail as you take in the breathtaking views of the ocean. The bar offers a wide selection of drinks, including local and international favorites, ensuring that there is something to suit every taste. If you're in the mood for some retail therapy, visit the gift and souvenir shop. Browse through a range of unique and locally made crafts, jewelry, and clothing. Take home a piece of Kenya as a memento of your unforgettable stay. In addition to these facilities, Serena Beach Resort and Spa also boasts a salon, hot tub, sauna, steam room, and a beautiful garden where you can relax and soak up the sun. Whether you're seeking relaxation or adventure, Serena Beach Resort and Spa has it all.

Unleash Your Inner Athlete at Serena Beach Resort and Spa

Serena Beach Resort and Spa in Mombasa, Kenya, offers an impressive array of sports facilities that cater to both the active and leisurely traveler. Whether you're seeking an adrenaline rush or a peaceful retreat, this beachfront paradise has something for everyone. For those who love the water, Serena Beach Resort and Spa boasts an indoor pool, outdoor pool, and a private beach where you can soak up the sun and take refreshing dips in the crystal-clear waters. Water sports enthusiasts can indulge in an array of activities, including motorized water sports like diving and wind surfing, as well as non-motorized options such as snorkeling and kayaking. If you prefer to stay on land, the resort offers a well-maintained golf course, perfect for practicing your swing while enjoying breathtaking ocean views. Tennis enthusiasts can challenge their friends or family members to a friendly match on the tennis courts, while squash lovers can engage in thrilling games on the squash courts. For those looking to stay active and maintain their fitness routines, the resort features a state-of-the-art fitness center equipped with modern equipment. Additionally, Serena Beach Resort and Spa offers hiking trails that wind through lush landscapes, providing a picturesque backdrop for your outdoor adventures. After an exhilarating day of sports and activities, unwind and relax in the yoga room, where you can find your inner peace and rejuvenate your mind, body, and soul. If you're in the mood for some friendly competition, head to the dart board area and challenge your fellow guests to a game. With its wide range of sports facilities, Serena Beach Resort and Spa ensures that guests of all ages and interests will find something to enjoy. Whether you're seeking excitement, relaxation, or a combination of both, this resort has it all.

Convenience Facilities at Serena Beach Resort and Spa

Serena Beach Resort and Spa in Mombasa, Kenya, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals or snacks in the comfort of their own rooms, anytime they desire. The laundry service provided by the resort ensures that guests can have their clothes cleaned and pressed without any inconvenience, allowing them to always look their best. For the safety and security of guests, Serena Beach Resort and Spa offers safety deposit boxes where valuable belongings can be securely stored. The friendly and knowledgeable concierge staff is always available to assist guests with any requests or inquiries they may have, ensuring a smooth and enjoyable stay. With Wi-Fi available in public areas, guests can easily stay connected and browse the internet, whether it's for work or leisure. In addition, Serena Beach Resort and Spa provides a designated smoking area for guests who smoke, ensuring a comfortable environment for both smokers and non-smokers. Free Wi-Fi is also available in all rooms, allowing guests to stay connected and browse the internet from the comfort of their own accommodations. The resort offers dry cleaning services, making it convenient for guests to have their clothes cleaned and pressed during their stay. The express check-in/check-out service allows guests to save time and start enjoying their vacation right away. For guests with luggage, the resort provides luggage storage facilities, ensuring a convenient solution for those who arrive early or have late departures. Finally, the daily housekeeping service ensures that the rooms are always clean and tidy, allowing guests to relax and unwind in a comfortable environment.

Convenient Transport Facilities at Serena Beach Resort and Spa

At Serena Beach Resort and Spa in Mombasa, Kenya, we understand the importance of convenient transport options for our guests. Whether you are arriving at the airport or planning to explore the vibrant city, we have a range of transport facilities to ensure a seamless and hassle-free experience. For guests arriving by air, our airport transfer service is available to pick you up from Moi International Airport and transport you directly to the resort. This service allows you to start your vacation without any delays or worries about finding transportation. Additionally, our shuttle service is available to take you to and from popular attractions and shopping areas, making it easy for you to explore the beauty of Mombasa. If you prefer to have more independence during your stay, we offer car hire services. This allows you to have the freedom to explore the city at your own pace. Our friendly staff can assist you in selecting the perfect vehicle for your needs. For those who prefer the convenience of taxis, our reliable taxi service is available to take you wherever you need to go. At Serena Beach Resort and Spa, we also understand that planning tours and activities can be time-consuming. That's why we offer a ticket service, where our knowledgeable staff can assist you in booking tours and activities in and around Mombasa. Whether you want to go on a safari, visit historical sites, or enjoy water sports, we can help you make the most of your stay. Lastly, for guests who are driving to the resort, we provide an onsite car park that is free of charge. This ensures that you have a secure place to park your vehicle throughout your stay. With our comprehensive range of transport facilities, you can rest assured that your transportation needs will be taken care of at Serena Beach Resort and Spa.

Luxurious Room Facilities at Serena Beach Resort and Spa

Indulge in the ultimate comfort and relaxation at Serena Beach Resort and Spa, where every detail has been carefully designed to ensure a memorable stay. The rooms at this exquisite resort are equipped with a range of top-notch facilities that cater to your every need. Step into your room and experience the refreshing coolness of the air conditioning, providing a respite from the tropical heat. Get ready for a night out or a day at the beach with the convenience of a hair dryer, ensuring your locks are perfectly styled. Quench your thirst with the well-stocked mini bar, offering a variety of refreshing beverages to choose from. Unwind and soak up the stunning views from your private balcony or terrace, where you can enjoy a cup of coffee or simply bask in the tranquility of the surroundings. Stay entertained with the satellite/cable TV, offering a wide range of channels to suit every taste. With these exceptional room facilities, Serena Beach Resort and Spa provides the perfect sanctuary for a truly unforgettable vacation.

Indulge in a Culinary Delight at Serena Beach Resort and Spa

At Serena Beach Resort and Spa, dining is an experience that will tantalize your taste buds and leave you craving for more. With an array of dining facilities to choose from, you can savor a variety of flavors and cuisines throughout your stay. Start your day with a scrumptious breakfast buffet, featuring a wide selection of continental delights that will energize you for a day of exploration. For a quick pick-me-up or a casual rendezvous, head to the coffee shop where you can enjoy a freshly brewed cup of coffee or indulge in a selection of light bites. If you prefer a more formal dining experience, the on-site restaurant offers a diverse menu that showcases the best of local and international cuisine. From succulent seafood to flavorful vegetarian dishes, there is something to satisfy every palate. For those who prefer to cook their own meals, Serena Beach Resort and Spa also provides a shared kitchen facility where you can whip up your favorite recipes using the finest local ingredients. With 24-hour room service and daily housekeeping, you can enjoy the convenience of dining in the comfort of your own room, ensuring that your culinary desires are met at any time of the day or night. Whether you are a food enthusiast or simply looking for a delightful dining experience, Serena Beach Resort and Spa promises to take you on a gastronomic journey like no other.

Experience Comfort and Space at Serena Beach Resort and Spa

At Serena Beach Resort and Spa, you'll find a wide range of room options to suit your needs and preferences. Whether you're traveling with family or seeking a tranquil retreat, this resort has got you covered. For families, the Family Room for 4 People - Non-Smoking offers a spacious and comfortable stay. With 54 square meters of space, this room features 1 King Bed and 2 Single Beds, ensuring everyone has their own cozy spot. It's the perfect choice for a relaxing family getaway. If you're looking for a room with a touch of elegance and charm, the Garden Deluxe Room is an excellent choice. With 29 square meters of space, this room offers either 2 Single Beds or 1 Queen Bed. Surrounded by lush greenery, it provides a peaceful ambiance for a truly rejuvenating stay. Booking your stay at Serena Beach Resort and Spa through Agoda ensures you get the best prices available. With Agoda's competitive rates and easy booking process, you can enjoy a hassle-free experience from start to finish. So why wait? Plan your dream vacation today and experience the comfort and convenience of Serena Beach Resort and Spa.

Discover the Pristine Beauty of Shanzu Beach in Mombasa

Nestled along the stunning coastline of Mombasa, Kenya, Serena Beach Resort and Spa offers guests the opportunity to experience the pristine beauty of Shanzu Beach. With its crystal-clear turquoise waters, powdery white sands, and swaying palm trees, Shanzu Beach is a tropical paradise that will captivate your senses. As you step onto the soft sands of Shanzu Beach, you'll be greeted by the gentle lapping of the Indian Ocean and the warm coastal breeze. This idyllic beach is the perfect place to unwind and soak up the sun, with plenty of shaded areas and beach loungers available for your comfort. Whether you're looking to relax with a good book, take a leisurely stroll along the shore, or simply bask in the beauty of your surroundings, Shanzu Beach offers a serene and tranquil escape. Beyond its natural beauty, Shanzu Beach also offers a range of exciting water activities for adventure seekers. Dive into the crystal-clear waters and discover a vibrant underwater world as you snorkel or scuba dive amongst colorful coral reefs and tropical fish. For those who prefer to stay above the water, kayaking, paddleboarding, and jet skiing are also popular options. After a day of exploration, indulge in a beachside massage or sip on a refreshing cocktail at one of the beachfront bars, while the breathtaking sunset paints the sky with hues of orange and pink. With its pristine beauty and array of activities, Shanzu Beach is a true paradise for beach lovers and nature enthusiasts. Whether you're seeking relaxation or adventure, Serena Beach Resort and Spa is the perfect base for your unforgettable beach getaway.

Traveling to Serena Beach Resort and Spa from Mombasa's Nearest Airports

When it comes to reaching Serena Beach Resort and Spa, located in the picturesque Shanzu Beach area of Mombasa, Kenya, travelers have several convenient options. The nearest airport to the resort is Moi International Airport, which is approximately a 30-minute drive away. Upon arrival at the airport, guests can easily catch a taxi or arrange for a private transfer to the resort. Taxis are readily available outside the airport terminal, and it is advisable to negotiate the fare before starting the journey. Alternatively, guests can pre-book a transfer service through Serena Beach Resort and Spa, ensuring a hassle-free and comfortable journey to the resort. For those looking for a more budget-friendly option, public transportation is also available. From Moi International Airport, travelers can take a local matatu (minibus) to Mombasa town. From there, they can transfer to another matatu heading towards Shanzu Beach. The journey may take longer compared to a taxi or private transfer, but it provides an opportunity to experience the local culture and interact with friendly locals. Upon reaching Shanzu Beach, Serena Beach Resort and Spa is easily accessible by a short taxi ride or a pleasant walk along the beachfront.

Discover the Rich History and Natural Beauty Surrounding Serena Beach Resort and Spa

Nestled along the pristine coastline of Mombasa, Kenya, Serena Beach Resort and Spa offers a truly enchanting escape. While the resort itself is a haven of luxury and relaxation, its surrounding landmarks and attractions add an extra layer of allure to your stay. Just a short distance away, you'll find the iconic Nyli Bridge, a stunning architectural marvel that spans across the shimmering waters of the Indian Ocean. Take a leisurely stroll along the bridge and soak in the breathtaking panoramic views, or simply pause to capture the perfect Instagram-worthy shot. For those seeking a taste of Kenya's rich history and vibrant culture, a visit to the nearby Old Town is a must. This UNESCO World Heritage Site is a living testament to the region's Swahili heritage, with its narrow winding streets, intricately carved doors, and bustling markets. Immerse yourself in the vibrant atmosphere as you explore the vibrant mix of Arab, Persian, and European influences that have shaped the town's unique character. Nature enthusiasts will delight in the proximity of Uhuru Garden, a tranquil oasis in the heart of Mombasa. This lush green space offers a welcome respite from the bustling city, with its manicured lawns, vibrant flower beds, and towering palm trees. Take a leisurely stroll, enjoy a picnic under the shade of a tree, or simply sit back and relax as you soak in the serene ambiance. With its close proximity to Bamburi Airport, Serena Beach Resort and Spa is the perfect base for exploring these captivating landmarks and attractions.





Dining Delights Just Steps Away

When it comes to dining options, Serena Beach Resort and Spa has an array of fantastic restaurants just steps away. Sea Haven offers a delightful seafood experience, serving up the freshest catch of the day in a charming beachfront setting. For those craving a succulent steak, FC's - Flaming Cleaver is the place to go, with its mouthwatering grilled meats and cozy ambiance. Safari Inn Bar & Restaurant is perfect for those looking for a taste of local flavors, with its authentic Kenyan dishes and vibrant atmosphere. And for a relaxing drink and light bites, Punda Milia Paradise Bar and Restaurant is a hidden gem, offering a tranquil setting overlooking the beautiful gardens. With such a diverse range of dining options, guests at Serena Beach Resort and Spa are sure to find something to satisfy their culinary cravings.













A Tropical Paradise with Exceptional Comfort and Service

Welcome to Serena Beach Resort and Spa, a tropical paradise nestled along the stunning coastline of Mombasa, Kenya. With an overall rating of 7.8, this resort has garnered positive customer reviews for its exceptional comfort and service, making it an ideal choice for a relaxing and unforgettable getaway. One of the standout features of Serena Beach Resort and Spa is its impeccable staff performance, rated at an impressive 8.0. Guests have consistently praised the attentive and friendly staff who go above and beyond to ensure a memorable stay. From the warm welcome upon arrival to the personalized service throughout your stay, the staff at Serena Beach Resort and Spa will make you feel like a valued guest. In addition to the outstanding service, this resort boasts a perfect score of 10.0 for comfort. The spacious and well-appointed rooms provide a haven of tranquility, complete with modern amenities and plush furnishings. Whether you choose a sea-facing room or a garden view suite, you can expect a restful night's sleep and a comfortable stay at Serena Beach Resort and Spa.

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Amenities and facilities

Very good7.1

Facilities

Languages spoken
  • English
  • French
  • German
  • Italian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Bowling alley
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Squash court
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Mosquito net
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Restaurant
  • Menu: Buffet

Location

P.O BOX 90352, Mombasa, Kenya, Shanzu Beach, Mombasa, Kenya, 100

Very good7.6

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until11:00
  • Reception open until23:59
  • Check-out from10:00
  • Check-in until23:59
Getting around
  • Distance from city center18 km
  • Airport transfer fee60 USD
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)30 USD
The property
  • Number of rooms 109
  • Most recent renovation2013
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges2
Parking
  • Daily parking fee0 USD

Reviews of Serena Beach Resort and Spa from real guests

Provided by verified guests of

Agoda logo
7.8
  • Room comfort and quality score 10 out of 10 and is a high score in Mombasa
    Room comfort and quality10.0
  • Cleanliness score 8.7 out of 10 and is a high score in Mombasa
    Cleanliness8.7
  • Service score 8 out of 10 and is a high score in Mombasa
    Service8.0
  • Location score 7.6 out of 10 and is a high score in Mombasa
    Location7.6
  • Value for money score 7.3 out of 10 and is a high score in Mombasa
    Value for money7.3
  • Facilities score 7.1 out of 10 and is a high score in Mombasa
    Facilities7.1
High score for Mombasa
Rating
9+ Exceptional (3)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (1)
Guest Type
Language

Show reviews that mention 

Showing 7 verified guest comments
12
  1. 9.2
    Exceptional
    David from Canada
    Couple
    Stayed 1 night in September 2019

    Vacation”

    I have stayed at this property before and loved. Unfortunately I had to cancel this trip due to sickness but will rebook next year.

    Reviewed September 23, 2019
  2. 5.2
    JINNAM
    Business traveler
    Stayed 4 nights in November 2017

    No proper management service”

    They do not know how to manage their booking system.ex:We had paid 3 room for 3 person but they gave us 1 room key for 3 adult. Eventually we got 3 room after appealed and complained to duty staff. Therefore our check in time was around 5:30 am next day. Do you feel like to recommend this hotel to your acquaintance with this poor management service? Even they didn't send a vehicle to pick us up airport.They organized 30 years old yellow cab at airport to pick up service instead of hotel vehicle. It was totally wrong... Plz.don't ask me again this kind of the worst experience ever once in my life.

    Reviewed November 30, 2017
  3. 8.4
    Excellent
    James from United Kingdom
    Couple
    Stayed 2 nights in December 2016

    Enjoyable ”

    Enjoyable stay

    Reviewed December 14, 2016
  4. 8.0
    Excellent
    Vittal from India
    Business traveler
    Stayed 3 nights in March 2016

    Nice cottages near sea”

    You can enjoy the sound of sea here. Breakfast was excellent. Rooms are nice and comfortable with large mosquito nets. Air condition does not cool room and I could feel the heat. Water supply has some salinity and sometimes dirty. Make sure that you buy drinking water sufficiently.

    Reviewed April 16, 2016
  5. 9.7
    Exceptional
    Robert from United Kingdom
    Solo traveler
    Stayed 2 nights in November 2015

    Serena Beach Hotel - quality”

    Things I like
    Location and staff and extra services

    Excellent. It is expensive but why not and you get real quality. The staff are lovely and helpful; the room is clean, top linen, air con and mosquito proof; food is delicious esp for vegetarians and the extra services for me the tennis courts, squash courts, pools and spa were excellent - just delightful

    Reviewed November 25, 2015
12

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