Seri Pacific Hotel Kuala Lumpur
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8.3
Excellent
22.1% this month
/10
(11521 reviews)See what guests said
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8.4
Excellent
Location rating score
Excellent location - 1.55 kilometers from city center
Parking
FREE
  • The Mall110 m
  • Sunway Putra Mall110 m
  • Tourism Malaysia in Putra World Trade Centre130 m
  • LRT Train Station - PWTC160 m
  • Putra World Trade Centre180 m
  • KTM Train Station - Putra270 m
  • MSL Travel320 m
  • Damai Service Hospital440 m
  • doremi sound & light530 m
  • Chow Kit Clothes Market630 m
  • Free Wi-Fi

    Seri Pacific Hotel Kuala Lumpur

    Jalan Putra, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50350 - See map
    "I was stayed one day at seri pacific.the location is more convenient to access Metro train.and staffs are friendly approach"
    Rafic - 31 December 2018
    Exceptional reputation
    Recommended by 93% of guests
    Excellent cleanliness
    8.4 rating for cleanliness
    • 200 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 157 times for various dates

    Property ranking|Compared to 13,731 Kuala Lumpur properties
    See all rankings
    Room comfort score
    8.2/10
    Value for money score
    8.4/10
    Service score
    8.3/10
    Cleanliness score
    8.4/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Value for money8.4
    Distance to city center5 Km
    Location rating8.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport15.9 km

    Rooms available at Seri Pacific Hotel Kuala Lumpur

    8.2
    Excellent
    Room comfort & quality
    Club King Room
    Club King Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Twin Room
    Club Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier Deluxe Twin Room
    Premier Deluxe Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier Deluxe King Room
    Premier Deluxe King Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Room size: 35 m²/377 ft²
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Seri Pacific Hotel Kuala Lumpur?

    Check-in at Seri Pacific Hotel Kuala Lumpur starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Seri Pacific Hotel Kuala Lumpur to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Seri Pacific Hotel Kuala Lumpur?

    Getting to Seri Pacific Hotel Kuala Lumpur from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 310 MYR. Requests should be made to the property in the "Special Request" field in the booking form. If you would like to drive to Seri Pacific Hotel Kuala Lumpur, a car park is available. Convenient parking options including valet parking are also offered at the property.

    Is breakfast offered at Seri Pacific Hotel Kuala Lumpur?

    Buffet breakfast is offered at Seri Pacific Hotel Kuala Lumpur from 6:30 AM to 10:30 AM. There is an additional charge of 44 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Seri Pacific Hotel Kuala Lumpur?

    Seri Pacific Hotel Kuala Lumpur has many in-house restaurants for hungry guests to dine-in. Zende Restaurant, Kofuku Japanese Restaurant and Pacific Oriental offer an extensive range of cuisines including Japanese, Chinese, Asian and international. You can also delight yourself with their tasteful buffet menu option.

    Can special events be hosted at Seri Pacific Hotel Kuala Lumpur?

    Special events such as weddings may be hosted at Seri Pacific Hotel Kuala Lumpur. The property has indoor venues that can hold up to 600 people. Floral, parking and food and beverage services are offered to help your event go smoothly. Event hosting is hard work " as hosts, you can enjoy breakfast and pampering rituals (spa or massage) before or after your event as part of your event package.
    End your big day with special turn-down services to mark your special occasion. Services including champagne and flower petals are available upon request.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Seri Pacific Hotel Kuala Lumpur?

    On-site venues and convenient event services make Seri Pacific Hotel Kuala Lumpur an ideal choice for hosting events such as meetings and conferences. The business venues at Seri Pacific Hotel Kuala Lumpur can hold up to 150 people.
    Interested in hosting a business event? Let Seri Pacific Hotel Kuala Lumpur know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Seri Pacific Hotel Kuala Lumpur?

    Designated smoking areas are provided at Seri Pacific Hotel Kuala Lumpur for guests who smoke. There are both smoking and non-smoking floors available at Seri Pacific Hotel Kuala Lumpur. Simply indicate your preference when booking on Agoda, and Seri Pacific Hotel Kuala Lumpur will place you on the requested floor type.

    Show more questions
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    What people love about Seri Pacific Hotel Kuala Lumpur

    • 8.0
      Very good
      Location

      "The room is big and location is good."

      Terng J.

      |

      26 December 2018

    • 7.6
      Very good
      Cleanliness

      "Room was nice and clean, great view."

      Frederic

      |

      27 November 2018

    • 10.0
      Exceptional
      Staff 

      "Staff are very friendly and helpful."

      Christina

      |

      20 August 2018

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    More about Seri Pacific Hotel Kuala Lumpur

    More about Seri Pacific Hotel Kuala Lumpur

    8.0
    Very good

    "Pros: Front-desk & bell-boys were polite."

    Seri H.

    |

    04 January 2019

    An overview

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    What they offer

    10.0
    Exceptional
    Breakfast

    "Breakfast is good with lots of variety."

    Christina

    |

    20 August 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Sun Deck
    Cuisine:International
    Kufoku Japanese Restaurant
    Cuisine:Japanese
    Chereza Lounge
    No additional information available

    Nearby restaurants

    British cuisine
    British cuisine
    The Pub
    2.2 km British, Pub
    Coffee Inlove Cafe
    2.9 km British, Cafe
    Estate
    3.2 km British, Italian
    Asian cuisine
    Asian cuisine
    Zende Restaurant
    20 m Asian, Chinese, International
    Cameleon Vegetarian Restoran
    260 m Asian, Chinese, Malaysian
    Hyderabad Recipes
    280 m Asian, Halal, Indian
    Chinese cuisine
    Chinese cuisine
    Kedai Kopi & Makanan Man Lien
    310 m Chinese, Seafood
    Laomazis Home Cooked Dishes
    570 m Chinese
    Mungo Jerry
    580 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Seri Pacific Hotel Kuala Lumpur from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (11521)Booking.com Reviews (4946)
    8.3
    /
    10
    Excellent
    22.1% this month
    Cleanliness8.4
    Facilities8.3
    Location8.4
    Room comfort and quality8.2
    Service8.3
    Value for money8.4
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (2553)
    8-9 Excellent (1872)
    7-8 Very Good (2756)
    6-7 Good (863)
    <6 Below Expectation (799)
    Time of the year
    Mar - May (1768)
    Jun - Aug (2420)
    Sep - Nov (2147)
    Dec - Feb (2508)
    All guests (11521)
    All room types
    All languages

    Show reviews that mention 

    Showing 8843 verified guest comments
    12345
    8.8
    Excellent
    Maziah from Malaysia
    Family with teens
    Superior Twin Room
    Stayed 2 nights in July 2019

    Satisfying”

    Registration was excellent with Mr. Abdul Razak attending to us and upgraded our room due to my mother's 86th birthday celebration on the day of arrival. Touch 1 need a bit of improvement on information - not sure about the "menu pillow". Call answered after more than 3 rings, however they are helpful. Housekeeping - slow in responding (delivery of request item, removing of extra bed, wrongly send battery size for TV to name a few), nevertheless they are courteous. The praying mat is dusty. Overall experience is fantastic with good location, superb in-room facilities and value for money.

    Reviewed July 25, 2019
    10.0
    Exceptional
    shanta from Malaysia
    Solo traveler
    Stayed 2 nights in July 2019

    Exceptional”

    good

    Reviewed July 24, 2019
    8.0
    Excellent
    Dhuha from Malaysia
    Solo traveler
    Superior King Room
    Stayed 1 night in May 2019

    clean big room, polite staff, value for money”

    just a bit disappointed due to not able to get breakfast buffet due to overcrowded with people

    Reviewed July 23, 2019
    9.6
    Exceptional
    sisui from Singapore
    Solo traveler
    Deluxe King Room
    Stayed 4 nights in July 2019

    OK Hotel”

    Hotel was OK. The staff was kind to allow me an early check-in (12 noon instead of 3pm) and I appreciate it a lot. My room was on level 25, with fairly decent view. As many other reviewers have mentioned, the shopping mall Sunway Putra across was really convenient for my shopping needs. Hotel's location is not too bad if you have a car. Two train stations nearby, kommuter and one of the LRTs, so that is great. Breakfast is not incredible but it is fine. Price is very reasonable for a 5 star hotel. Overall it is comfortable.

    Reviewed July 15, 2019
    8.4
    Excellent
    Chu from Malaysia
    Business traveler
    Deluxe Twin Room
    Stayed 2 nights in July 2019

    Nice location! Traffic moderate. If not by car, can use LRT, just within 100-300 meter away”

    Near to KL town. Next door is a big shopping mall

    Reviewed July 25, 2019
    10.0
    Exceptional
    Norliza from Singapore
    Group
    Double Superior
    Stayed 1 night in July 2019

    overall is very comfortable.. ”

    lifts service need to improve..

    Reviewed July 25, 2019
    8.0
    Excellent
    Kavitha from Singapore
    Couple
    Stayed 1 night in June 2019

    Pleasant stay”

    We returned to this hotel 2 times and every time, it was a pleasant stay. In this trip we had the great customer service by GM Fauzi and we greatly appreciate his warm and efficient customer care.At the same time, we were also equally disappointed with counter/reception staff Safrina! On 2 accounts she was inefficient and was not apologetic with her attitude - 1. We had requested to change our room due to malfunction of the aircon after a technician had checked it 3 times over 2 days and had requested us to change the room. GM Fauzi had updated the counter staff to make the necessary change and she did attend to the request at all! And we were staying in the hotel for 5 nights. 2. Safrina had double charged us for 3 rooms for Tourism Tax without making a thorough check with the booking system despite we paying for the Tourism tax the previous night! If such inefficient incidences can be monitored and assisted better by the reception staff, then it is certainly a good place for stay.

    Reviewed June 22, 2019
    10.0
    Exceptional
    Azlin from Malaysia
    Couple
    Stayed 1 night in June 2019

    Good food, as always. ”

    Check in staff was very kind and helpful. His name was Abdurazak or Abdurahman I forgot. Very friendly guy. Room was clean so do the toilet. Breakfast was superb, always love the breakfast here. Plenty of choice to choose from. But there was a staff approached me while waiting for my husband, I think she was trying to be friendly. But I don't like to be asked personal questions. Ask me about the room, services or breakfast thats fine. Don't ask your guess unnecessary things. Made me uncomfortable.

    Reviewed June 18, 2019
    8.8
    Excellent
    WeeHook from Malaysia
    Family with teens
    Deluxe King Room
    Stayed 1 night in June 2019

    Fantastic 5 Star Hotel”

    Stay in Seri Pacific every year since 5 years ago. The room rate is fine for 5 star hotel. room size is big. Breakfast is delicious. Minor comments on check in as maybe due to Raya Festival the room availability is insufficient but managed to have an upgrade of room.

    Reviewed June 14, 2019
    10.0
    Exceptional
    Kavitha from Singapore
    Group
    Superior Twin Room
    Stayed 3 nights in June 2019

    Pleasant Stay”

    The hotel was located opposite Sunway Putra Mall making shopping and food accessible. LRT and KTM are at walking distances. Hotel break fast was good and rooms are spacious and comfortable beds. This is my third time staying here and will return again in my next visit.

    Reviewed June 12, 2019
    10.0
    Exceptional
    Amirul from Malaysia
    Group
    Deluxe King Room
    Stayed 2 nights in June 2019

    Next to PWTC, Sunway Putra mall, and LRT station ”

    Located next to Sunway Putra mall and PWTC, with a short walking distance to LRT station. Good value for money, breakfast included with a selection of cafes/restaurants around, but preferably do come early as the breakfast venue can be quite packed. Room is spacious (king bed). Bathroom has separate shower and bathtub. Toilet has build in bidet for convenience. However, water pressure is too high it generates a loud noise when in use. Ironing and mini bar appliances are tucked away in their hidden cabinet, side by side with a window. Overall it's a pleasant stay, but for those suffering an acute knee pain may want to reconsider as the bed, fhe sofa and the toilet is quite low and may need extra effort to get up from.

    Reviewed June 12, 2019
    8.0
    Excellent
    Mohamad from Malaysia
    Family with young children
    Deluxe King Room
    Stayed 1 night in June 2019

    great location”

    great location to stay..breakfast spread is good..waiting time to check in quite slow,,i have book 5 rooms but all the room ready only after 3 pm..i have request earlier if they could let us get at least one room earlier since we're with babies and little kids but no response. key card to access the lift and room are problem. need to go back to the receptionist few times to settle the problem.

    Reviewed June 11, 2019
    8.4
    Excellent
    SYAHIRAH from Malaysia
    Family with young children
    Superior King Room
    Stayed 2 nights in March 2019

    Great place. Love the breakfast spread.”

    This is my umpteenth time staying in Seri Pacific. Always my go to hotel when Im near PWTC. Great place. Although not all rooms are fully renovated. The renovated ones are excellent. The ones which are still old are also ok to stay. I have no qualms staying at the old rooms.The breakfast spread is excellent.

    Reviewed June 06, 2019
    8.0
    Excellent
    Choon from Malaysia
    Family with young children
    Superior Twin Room
    Stayed 1 night in April 2019

    Just good enough. Hate the Q”

    The only qualm is that checking in time is sluggish due to multiple q for multiple counter. Some counter had customer asking loads of questions so that line is very long waiting time. Should have a dedicated q line to be fair to all. Some counter can be faster. Other than that, everything else is OK.

    Reviewed May 16, 2019
    10.0
    Exceptional
    Zaleha from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 3 nights in May 2019

    FANTASTIC FOR RAMADHAN MONTH”

    Would recommend for ramadhan. The environment is so homely. Food available at Zende. Feel like you are doing your morning breakfast/sahur at home. Very comfortable to have your ramadhan at seri pacific. Last year was the same.

    Reviewed May 14, 2019
    8.8
    Excellent
    Mateusz from Poland
    Solo traveler
    Deluxe Twin Room
    Stayed 1 night in May 2019

    Comfortable hotel near LRT station”

    Very nice and helpful staff. Tasty breakfast. Big and comfortable rooms, however already need to be refreshed. Convinient location - although not that close to many tourist attractions, just few steps away from PWTC LRT station.

    Reviewed May 08, 2019
    9.6
    Exceptional
    rabecca from Malaysia
    Couple
    Superior King Room
    Stayed 1 night in May 2019

    Overall is good hotel.”

    Bfast no many choices as 5 star hotel, swimming pool bit small only for children...and coffee inside the only 2 schet per day..I think that is not enough. But it is clean room, friendly staff, big and beautiful room.

    Reviewed May 06, 2019
    8.8
    Excellent
    MOHD from Malaysia
    Family with young children
    Superior Twin Room
    Stayed 1 night in April 2019

    Excellent”

    room a bit old but still in good condition. I like the room's separate toilet. Nice view of KL city. But very limited parking space especially when there is an occasion in the hotel. Staff not really friendly.

    Reviewed May 06, 2019
    8.4
    Excellent
    LORETTA from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 2 nights in June 2019

    Good Stay , Good location, Good variety of breakfast buffet. ”

    Good-Good Stay , Good location, Good variety of breakfast buffet. Bad- when my mum is alone in the room, was interrupted by 2 staff. One staff said wanna come in to water the plant , another one i forgot what he say.... Later my mum put a "DO NOT DISTURB' outside. I think is very inappropriate to do so.

    Reviewed July 02, 2019
    4.0
    CHENG from Taiwan
    Business traveler
    Superior King Room
    Stayed 5 nights in June 2019

    Not so good experience”

    The experience staying here was just bearable. Unpleasant smell everyday and every place in the room. The door of the shower chamber is broken and cannot stay closed. Also, it was embarrassed that there is no door of the washroom place. Accessories and towels are different everyday and never been complete.

    Reviewed June 30, 2019
    12345
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    Seri Pacific Hotel Kuala Lumpur
    |Excellent 8.3
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    • Excellent location
    • Petronas Twin Towers
    • LRT Train Station - PWTC is within 0.16 km