Shahzan Inn Fraser's Hill

Shahzan Inn Fraser's Hill

Jalan Lady Guillemard, Fraser Hill, Fraser Hill, Malaysia, 49000
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Garden View Shahzan Inn Fraser's Hill
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     Shahzan Inn Fraser's Hill

    Shahzan Inn Fraser's Hill Reviews

    7.0
    Very good
    /10
    (2551 reviews)See what guests said
    7.3
    Very good service
    Recommended by 82% of guests

    Things you’ll love about Shahzan Inn Fraser's Hill

    Things you'll love

    • Balcony/terrace

    • Golf course [on-site]

    • Laundry service

    • Safety deposit boxes

    Excellent
    Location
    8.4
    See map
    Better than 91% of properties in Fraser Hill
    Excellent location

    This property is in high demand!

    Booked 91 times this week | 13 travelers are looking at this property right now

    Value for money7.0
    Location rating8.4

    Rooms available at Shahzan Inn Fraser's Hill

    Garden View
    Garden View
    ...
    • Room size: 26 m²/280 ft²
    • Garden view
    • 2 single beds
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    Golf View
    Golf View
    ...
    • Room size: 29 m²/312 ft²
    • Park view
    • 2 single beds
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    Standard With View Twin Beds
    Standard With View Twin Beds
    ...
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      Standard Double Room (double bed)
      Standard Double Room (double bed)
      ...
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        Standard Double Room (Double bed) (garden view)
        Standard Double Room (Double bed) (garden view)
        ...
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          room
          room
          ...
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            room
            room
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              Basic
              Basic
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                Double
                Double
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                  Standard With View Twin Beds
                  Standard With View Twin Beds
                  ...
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                    More about Shahzan Inn Fraser's Hill

                    More about Shahzan Inn Fraser's Hill

                    An overview

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                    What they offer

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                    Property's guest policies

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                    Some helpful facts

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                    Announcements

                    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

                    Reviews of Shahzan Inn Fraser's Hill from real guests

                    Provided by verified guests of Agoda
                    Agoda Reviews (2551)Booking.com Reviews (569)
                    7.0
                    /
                    10
                    Cleanliness6.4
                    Facilities6.3
                    Location8.4
                    Room comfort and quality6.6
                    Service7.3
                    Value for money7.0
                    All languages
                    All guests (2551)
                    All room types

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                    Showing 1547 verified guest comments
                    12345
                    8.0
                    Excellent
                    gek from Singapore
                    Couple
                    Garden View
                    Stayed 2 nights in July 2019

                    Only if u adore nature”

                    Inn lived up to its two stars rating. Place is run down, but I saw two family rooms nicely refurbished. Guess, only seletected rooms are in good condition. My first room smelt, from carpet I guess.. Thankfully n gratefully I requested for change n was upgraded. Staff were most helpful, else stay would hv been intolerable.. Overall acceptable.

                    Reviewed July 07, 2019
                    9.2
                    Exceptional
                    UJAGER from Malaysia
                    Family with young children
                    Garden View
                    Stayed 1 night in June 2019

                    A place to be...”

                    Strategically located on Fraser's hill. Full fledge hotel with decent breakfast & coffee house. Nearby amenities, restaurants, mosque & walk-around area for sight seeing. It also house a Maybank ATM cum Banking facilities with few souvenir stores.

                    Reviewed June 12, 2019
                    8.4
                    Excellent
                    Melissa from Malaysia
                    Family with young children
                    Garden View
                    Stayed 1 night in June 2019

                    Good value for money”

                    Affordable hotel for family. Furniture in room may look old but the room serves its purpose. Had a great time with my family. We booked two standard rooms facing the garden. Breakfast spread was wonderful. We also had our lunch at their cafe. Their fish and chips, chicken chop and stir fry yin yong noodle was delicious. Will come back again.

                    Reviewed June 05, 2019
                    8.0
                    Excellent
                    Kok from Malaysia
                    Couple
                    Golf View
                    Stayed 1 night in September 2018

                    Old hotel but it was OK”

                    Given limited hotels/resorts and not much development around Fraser's Hill, we chose to stay 1 night at this hotel after done some reviews around internet. Hotel interior and room itself are showing they're aging. Nevertheless, nothing much to complain about since we're not too fussy and the fact that we just stayed for 1 night. For breakfast, food variation is not much but the food quality is quite good. We enjoyed a morning walk around Fraser's Hill after our breakfast. It was very relaxing (and chilling too!).

                    Reviewed June 03, 2019
                    4.8
                    Sarada from Malaysia
                    Group
                    Garden View
                    Stayed 1 night in May 2019

                    Though the exterior looks nice do not get deceived! ”

                    The rooms are not well maintained. The door frames are old and worn out. Toilets are shabby and shower heads are rusty. The rooms have stale smell. Balcony flooring are dirty. Otherwise, beds were generally fair.

                    Reviewed May 21, 2019
                    8.8
                    Excellent
                    Wong
                    Family with teens
                    Golf View
                    Stayed 2 nights in May 2019

                    Traveling with my mother and brother”

                    The front desk staff were friendly and courteous. Our rooms were upgraded to 4th floor from 3rd floor after we found that the rooms were not exactly next to each other. The rooms were clean but the bathroom needed to be more tidy. There were strands of hair on the bathtub stopper which was an unpleasant sight. The free breakfast set of sunny side eggs, sausages, baked beans and coleslaw were well prepared. The hot tea was strong but the hot coffee was weak. Free Wifi in the lobby and restaurant were strong and WiFi should be extended to rooms. The location is great as one can easily walk down to clock tower and restaurants.

                    Reviewed May 16, 2019
                    5.2
                    Jessica from Malaysia
                    Couple
                    Golf View
                    Stayed 1 night in May 2019

                    Frozen in time.”

                    It's a value for money, and great location. Amenities outside the hotel are sufficient but the room is frozen in time, it's like a movie scene back in 1980s. The smell of the carpet is the first thing you'd smell walking in the corridor towards your hotel room. Stains on carpets, makes you not want to take off your shoes. Breakfast buffet was decent.

                    Reviewed May 10, 2019
                    8.0
                    Excellent
                    Mazliza from Malaysia
                    Family with young children
                    Garden View
                    Stayed 1 night in January 2019

                    Privacy”

                    Privacy space and very quiet during night. Nearby clock tower with walking distance 500m to nearest Masjid and food court if you want to have dinner outside; otherwise this hotel provide buffet dinner with reasonable price Room is spacious but a bit dirty... I found hair on the floor during my stay, the bedside lamp was dusty and the balcony floor had cigarettes on the floor and it was dusty Cleanliness shall need to improve

                    Reviewed January 23, 2019
                    8.0
                    Excellent
                    Nur from Malaysia
                    Group
                    Garden View
                    Stayed 2 nights in December 2018

                    Value for Money.”

                    I booked a room with two single beds as it was the only one that fit the budget of my friends and I (4 of us). DO NOT DO THIS IF YOU AND YOUR GROUP IS LOUD. They did provide toiletries (shampoo, shower gel, soap, sanitary beg and shower cap). I did get what I requested (prayer mat and floor mat). They also provide stationary like sheet of paper and pencil. When asked for extra towel, they charged me RM10 per towel per day. I have never experienced this before. So if you come more than what the room intended, bring your own towel if you do not wish to pay. Additional pillow and blanket can be requested without additional charge. As I come on weekdays, so there was ample parking space in front and at the back of the hotel. I recommend to oark at the back if your roon is at Level 3 and/or 4. The breakfast is RM20+ for per additional pax (in house guest) and serve up to 10.30am. The breakfast spread is a lot. If you eat each food served, it can definitely fill you up at least until 3 or 4 PM, depending on your activities (if you decide to to cut on lunch). The cleanliness and furniture can be upgraded. The staff tend to all my requests politely. I forgot to mention that welcome drinks (tea and coffee) is provided upon check in.

                    Reviewed January 22, 2019
                    8.8
                    Excellent
                    Samantha from Malaysia
                    Couple
                    Garden View
                    Stayed 1 night in October 2018

                    An Up-to-Standard service”

                    It is an old-styled hotel where the size of the room is quite big and they provided connecting rooms. 2 bottled water are provided, along with a box of tissue, shampoo, shower gel, cotton bud, and shower cap. Water heater and 2teabags and coffee are also provided. TV, telephone, big wardrobe, balcony are also available. The room was a 2 single beds room, but hotel staff can combine the beds for you. Hotel staff are friendly, they do preparation works ahead which check in takes only few minutes. Hotel prepared welcoming tea and coffee and the lobby for customers. There are arcade and massage machine at the lobby but need to be paid. Wifi is only available at the lobby. The staff are all friendly. There are convenience store and small Maybank at the lower ground of the hotel which is so convenient. Buffet style breakfast are available. With the affordable price you can get from agoda and this kind of services and facilities you are getting, I personally strongly recommended this hotel to people who planning to overnight at Fraser's Hill. You will definitely feel relax and happy for this trip!

                    Reviewed November 06, 2018
                    8.0
                    Excellent
                    NORALIZA from Malaysia
                    Family with young children
                    Garden View
                    Stayed 1 night in September 2018

                    NICE HOTEL”

                    We had problem with the toilet once we checked-in into the room and the staff immediately upgrade our room to golf course view. It was wonderful. Thank you so much your immediate action. The breakfast spread were nice too. Overall an enjoyable stay.

                    Reviewed October 24, 2018
                    9.2
                    Exceptional
                    Khun from Malaysia
                    Solo traveler
                    Garden View
                    Stayed 2 nights in August 2018

                    Exceptional”

                    Overall was good especially the staffs and the manager was very helpful. The only thing is if they could have more newer/cleaner bedsheets, pillow/pillow case/towels. The pillow had some smell and pillow case was yellowish.

                    Reviewed August 17, 2018
                    8.8
                    Excellent
                    MAHENDRAN from Malaysia
                    Family with young children
                    Golf View
                    Stayed 1 night in September 2017

                    Nice and warm hospitality”

                    I like this hotel because of its location and cater for our needs during the stay. They serves nice steamboat which is very suitable in the cold climate. Friendly staffs, rooms and its surroundings are clean. It is also situated within walking distance for mini mart, shops and other food stalls.

                    Reviewed August 08, 2018
                    5.2
                    Catherine from Malaysia
                    Couple
                    Garden View
                    Stayed 1 night in July 2019

                    Room not enough power point fir charging mobile phone worst of all No WiFi inside room. ”

                    Nearby town Ang golf course.

                    Reviewed July 06, 2019
                    7.6
                    Very good
                    AFIZA from Malaysia
                    Family with young children
                    Garden View
                    Stayed 1 night in June 2019

                    Very good”

                    love the location and surrounding

                    Reviewed July 02, 2019
                    4.8
                    Hendry from Malaysia
                    Group
                    Garden View
                    Stayed 1 night in April 2019

                    Very dirty hotel”

                    This is an old hotel but that's not an issue if it is clean. Unfortunately, it is not. The bathrooms in both our rooms were dirty. It wasn't even stubborn stains, just simple housekeeping to wipe off the dirt in the sink etc. Walls of bathroom dirty when a simple brushing with a broom would make it clean. Dirty stained bedding and pillows, carpeting. Rubbish out on the balcony. Staff is okay and breakfast buffet is fine and location is good but cleanliness MUST be a priority. Please improve.

                    Reviewed April 23, 2019
                    6.4
                    Good
                    Ali from Brunei Darussalam
                    Solo traveler
                    Garden View
                    Stayed 1 night in March 2019

                    No Choice Really”

                    If you are coming to Fraser Hills, I guess you are pretty much stuck between this and the other AirBNB. The Wi-Fi is non existence in the rooms, the lobby and restaurant also don't have good coverage most of the time. Switch off your phone and you'll be fine.

                    Reviewed April 07, 2019
                    6.0
                    FATIN from Malaysia
                    Couple
                    Garden View
                    Stayed 1 night in March 2019

                    errr, i think its haunted”

                    stayed at room 329, level 3..the carpet is smelly. the room is so dim and there is a hair not properly remove at the side lamp table. we had dinner in the coffee house, food was awesome and breakfast was great too. big portion and value for money. However, the hotel room is bad. toilet just a basic with towel only.

                    Reviewed March 19, 2019
                    8.0
                    Excellent
                    Yusry from Malaysia
                    Family with young children
                    Garden View
                    Stayed 1 night in August 2018

                    Nice location”

                    The biggest hotel in Fraser Hill. Quite place and suitable for vacation just opposite to Golf Course and next to Tower Clock. Pretty old hotel that need refurbishment and need to improve on cleanliness.

                    Reviewed March 11, 2019
                    6.8
                    Good
                    Stephen from Malaysia
                    Solo traveler
                    Garden View
                    Stayed 2 nights in March 2019

                    Touring Malaysia by Motorcycle.”

                    Great Staff and outstanding car park. Value for money but room was not clean. I did not mind the cobwebs or insects and would have accepted the hairs in the bed if they were long and black ( i.e. fell out of staff when they were making up the bed) - but short and curly was a step too far for me. In brief, you get what you pay for and it did not look as though other establishments in the area were much different.

                    Reviewed March 08, 2019
                    12345
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                    • Excellent location