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Shahzan Inn Fraser's Hill

"Good location, food was fine (breakfast & evening meal)."

Sheila - 02 March 2020
 Shahzan Inn Fraser's Hill
Lobby Shahzan Inn Fraser's Hill
Lobby Shahzan Inn Fraser's Hill
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Shahzan Inn Fraser's Hill

Jalan Lady Guillemard, Fraser Hill, Fraser Hill, Malaysia, 49000 - See map
See map
Nearby landmarks
Fraser's Hill 150 m
Klinik Pesakit Luar Bukit Fraser 190 m
Masjid Sultan Mahmud Bukit Fraser 440 m
Fountain Garden 580 m
Klinik Desa Bukit Fraser 600 m
Allan's Water Boat Rental 610 m
Permainan Gasing 760 m
Fraser Hill Golf Course 1.56 km
Bukit Peninjau 1.75 km
Bukit Jeriau 2.38 km
8.4

Excellent

Location rating score

Excellent location
  • Balcony/terrace

  • Garden

  • Golf course [on-site]

  • Hiking

  • Shops

Cheaper than 98% of all properties in Fraser Hill in the last 24 hoursCompared to 40 Fraser Hill properties at Agoda for various dates
Value for money7.0
Location rating8.4

Rooms available at Shahzan Inn Fraser's Hill

Twin Room
Twin Room
...
  • Room size: 19 m²/205 ft²
  • Balcony/terrace
  • 2 single beds
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Golf View
Golf View
...
  • Room size: 26 m²/280 ft²
  • Park view
  • 2 single beds
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Garden View
Garden View
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 2 single beds
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Deluxe Twin Room with Golf View
Deluxe Twin Room with Golf View
...
  • Room size: 29 m²/312 ft²
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Room Deluxe
Room Deluxe
...
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    Junior Suite Standard
    Junior Suite Standard
    ...
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      Golf View
      Golf View
      ...
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        room
        room
        ...
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          Room Assigned on Arrival
          Room Assigned on Arrival
          ...
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            Double Standard
            Double Standard
            ...
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              Frequently asked questions

              What time is check-in and check-out at Shahzan Inn Fraser's Hill?

              Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

              How do I get to Shahzan Inn Fraser's Hill?

              For those who wish to drive their own cars, Shahzan Inn Fraser's Hill has a car park that's close to the resort. Parking is free for guests.

              What is the smoking policy at Shahzan Inn Fraser's Hill?

              Shahzan Inn Fraser's Hill does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

              See map
              Explore the neighbourhood

              What people love about Shahzan Inn Fraser's Hill

              • 7.6
                Very good
                Staff 

                "Staff are very friendly and helpful."

                Derek

                |

                24 December 2018

              • 7.2
                Very good
                Location

                "Easy to find bank, food, shops."

                Nizam

                |

                07 August 2019

              • 8.4
                Excellent
                Staff 

                "Friendly staff n good location"

                Guo

                |

                15 November 2019

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              Overall rating:
              7.1
              Very good
              3,284 reviews
              Cleanliness
              6.3
              Facilities
              6.2
              Location
              8.4
              Read all reviews >
              What travellers say they love:
              Good location - close to the town centre.
              Derek from Canada
              Solo traveler
              More about Shahzan Inn Fraser's Hill

              More about Shahzan Inn Fraser's Hill

              Designed for both business and leisure travel, Shahzan Inn Fraser's Hill is ideally situated in Fraser Hill; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Fraser Hill Golf Course, Jeriau Waterfall.

              At Shahzan Inn Fraser's Hill, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as 24-hour security, fireplace, wheelchair accessible, express check-in/check-out, Wi-Fi in public areas can be enjoyed at the hotel.

              Guests can choose from 94 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's golf course (on site), games room are ideal places to relax and unwind after a busy day. Shahzan Inn Fraser's Hill is a smart choice for travelers to Fraser Hill, offering a relaxed and hassle-free stay every time.

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              Most talked about facilities

              Breakfast
              211 mentions
              Housekeeping
              105 mentions
              Food & Dining
              77 mentions
              Internet
              54 mentions

              What they offer

              7.2
              Very good

              "Nice greenish environment of golf course."

              Nizam

              |

              07 August 2019

              View all reviews
              Show less

              Food and dining

              Breakfast options

              Halal

              Restaurants on site

              Restaurant
              Menu:Buffet, A-la-carte

              Property's guest policies

              Show less

              Some helpful facts

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              Property announcements

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              Reviews of Shahzan Inn Fraser's Hill from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (3284)Booking.com Reviews (548)
              7.1
              /
              10
              Cleanliness6.3
              Facilities6.2
              Location8.4
              Room comfort and quality6.6
              Service7.3
              Value for money7.0
              High score for Fraser Hill
              Rating
              9+ Exceptional (151)
              8-9 Excellent (186)
              7-8 Very Good (543)
              6-7 Good (368)
              <6 Below Expectation (581)
              Time of the year
              Mar - May (358)
              Jun - Aug (423)
              Sep - Nov (418)
              Dec - Feb (630)
              All guests (3284)
              All room types
              All languages

              Show reviews that mention 

              Showing 1829 verified guest comments
              12345
              9.2
              Exceptional
              Munira from Malaysia
              Group
              Golf View
              Stayed 2 nights in January 2018

              The Best Accommodation in Fraser Hill”

              This was my first time to Fraser Hill but after arriving at Fraser Hill, I knew that I had made the best choice. 1. LOCATION - strategically situated at Fraser Hill "micro town". Easy access to restaurants/cafe/mini markets/mosque/clock tower 2. ROOM - very spacious. I requested extra bed (with additional cost) as I stayed with my parents. Extra bed came together with complimentary breakfast. Besides, the room services didnt even forget to include extra towel, hand towel and even the drinking water for the extra bed requested. Water heater worked fine without any faulty. The water heater switch is located outside of the room (since they use keys to access to the rooms, I guess they want to be able to switch off the water heater when customers forgot to turn it off) Room is clean, though the shower looks a bit old I was scared of mosquitoes at first, but none of them showed at night. They do install mosquito netting. I WANT TO SHARE MORE BUT THIS LIMITATION DOESNT ALLOW ME

              Reviewed January 09, 2018
              9.3
              Exceptional
              spides from Malaysia
              Group
              Garden View
              Stayed 1 night in September 2014

              Best Weekend”

              The lobby's interior was beautiful, the bed was comfort & the dinner (steamboat & grill) was nice

              I stayed for 2D1N with my friends. It was a pleasure trip & we had so much fun at Fraser Hill. Even we were late to check in; we supposedly to check in at 2 pm but the staff told us to wait because the room was not ready yet, we managed to check in at 4.20pm later. One of my friends was upset because of the delayed & she told us the staff acted like nothing happened. But overall the room was clean, the TV was functioning, the bathroom was okay, the staff at dining hall treat us politely and the dinner we had (we ordered for steamboat & grill) was delicious. Thank you Shahzan Inn & maybe we will come again!

              Reviewed September 09, 2014
              8.4
              Excellent
              Mark from Malaysia
              Couple
              Garden View
              Stayed 2 nights in December 2018

              No frills, value-for-money hotel ”

              The Shahzan Inn in Fraser's Hill is essentially a no-frills hotel. Still, it is value for money, clean and good enough for a couple of night's stay in this pristine paradise. The breakfast is above average with lots of food varieties. The room is spacious and well appointed. We did not get the one with Garden View. Instead, ours was facing directly the concrete roof. Beds were comfy though. Being a high up in the hills, don't expect to get good mobile data connection. The service provider I used was Digi and there was not a single bar of reception. WiFi is only available in the lobby and not in the rooms but that's fine by me because the aim of visiting this pristine paradise is to explore the best of what it has offer. There is no in-room safe, no refrigerator and the switch to turn on the heater is placed outside the room. Mighty strange! If you're visiting Fraser's Hill, make sure you walk the beautiful jungle trails and discover the stunning flora and fauna.

              Reviewed December 12, 2018
              8.8
              Excellent
              Liz from Malaysia
              Couple
              Stayed 3 nights in August 2020

              Recommended but with reservations ”

              Like the rest of Fraser's Hill, Shahzan Inn is old and tired. If you don't mind that then a stay here might be OK for you. Pros: - Good location - Cheap room - Good food! Breakfast was included in our stay and it was nice. We had dinner at the restaurant one night and enjoyed that too. - Nice view of golf course - Staff were friendly and tried to help us - Lovely and green environment - Helpful guy in the convenience shop next door. Does guided walks and can arrange a taxi if required. Cons: - The rooms are in need of refurbishment - The toilet was broken in our room (327) and, looking at previous reviews, this has been a problem for other guests so it needs to be sorted properly - There was a small leak in the bathroom so the floor was permanently wet - Wi-Fi only in the lobby and it's a bit slow In short, don't stay here if you want a fancy 5 star resort. You'll be better off in Genting or Cameron Highlands.

              Reviewed August 06, 2020
              9.2
              Exceptional
              ISA from Malaysia
              Family with teens
              Garden View
              Stayed 1 night in September 2020

              Shahzan Inn has been our family's choice for years. The best place for relaxing & to clean our lung!”

              Please install a fan & fix more electrical outlets in the room. In the year of 2020 only Shahzan Inn can't afford to provide wifi access at rooms. Quality of foods are lacking for the past ten years especially during mco. We have to get our second breakfast from other foodstall thou. Nevertheless, we just disregard the deficiencies for the love of fauna & flora in Fraser Hill.

              Reviewed September 11, 2020
              9.2
              Exceptional
              RODZIAH from Malaysia
              Family with young children
              Golf View
              Stayed 3 nights in February 2019

              Shahzan Inn Fraser's Hill”

              Shahzan Inn Fraser's Hill is a great accomodation. A walking distance to center of attraction area, golf course, souvenir shops, food stall, playground, hikers' trails and everything else. Enjoying Fraser's Hill in each of our stay until the 3rd ones in Shahzan Inn.

              Reviewed February 07, 2019
              8.0
              Excellent
              Thomas from Germany
              Group
              Golf View
              Stayed 1 night in May 2012

              Nice place with great Golf view”

              Nice location, clean and good view

              we traveled to bukit fraser and looked for a good place to stay. we found shahzan inn fraser's hill and enjoyed our stay there very much. the personal was friendly and the room was clean. the location is great because it is in the center of town and everything is easy accessible. we choose the golf view room with i can recommend, it is a great view in the morning. the breakfast was nothing special but ok for the price. all in all we would stay there again especially since this if i think the best place from the limited choices in bukit fraser.

              Reviewed June 06, 2012
              8.0
              Excellent
              AHMAD from Malaysia
              Family with young children
              Garden View
              Stayed 1 night in February 2013

              Lovely hotel and service with a smile”

              ATM Machine is just 20 metres from the lobby

              The Shahzan Inn Fraser's Hill hotel does meet my expectation. Just a walking distance to the Clock Tower (100 metres), Post Office (100 metres), Police Station (150 metres) and Food Court (The big one with variety of foods and affordable price would be around 250 metres). No harm to drive if you are too lazy to walk. The hotel complimentary breakfast is nice too, quite a variety of foods. The hotel staff upgraded my room, even though I have not requested any, and for that I say Thank You. However, to all Drivers, you will have to be careful since there is no petrol station in Fraser's Hill. The nearest petrol station would be around 40 kilometres which is in the vicinity of Kuala Kubu Bharu, if you are driving from the state of Selangor.

              Reviewed February 18, 2013
              10.0
              Exceptional
              MOHD from Malaysia
              Group
              Golf View
              Stayed 1 night in December 2011

              Nice hotel in Fraser's Hill”

              Best Peak Rate

              The rooms were good, clean and were as shown on the website. The views were absolutely amazing!!!! No pool side service was given though. A bit disappointing considering it was so beautiful you didn't want to leave. I recommend the accommodation.It would have been the perfect holiday. The hotel is situated high on a hill so of course there is a steep driveway which caused a few issues with people and their mopeds, but its all part of he adventure and its away from everything, which we loved but if you want to be in the hub of it all don't stay here. We loved the building and the rooms and the views, best I've ever stayed at Fraser Hill is absolutely stunning! So all they have to do is improve the standard of the service and it would easily be five stars. I just want to note, we are really laid back people with a relaxed attitude and it doesn't take much to please us so I just wanted to stress that they need to improve in this area so that it can be a better holiday for future holiday makers.

              Reviewed January 04, 2012
              8.0
              Excellent
              LEONARD from Malaysia
              Family with teens
              Garden View
              Stayed 2 nights in September 2015

              MY DISASTER HOLIDAYS”

              It is located in the center of Fraser's Hill town with amble food stores within walking distant.

              This is a terrible hotel to stay for holiday. Instead of refreshing a tired soul, it will haunt your soul. I choose Fraser's Holidays before it is a quiet and soul refreshing hill without much development, nature is well maintain with long of greenery and soothing sound from varieties of birds in the wilderness. That was my impression as I had been up the hill many times. Most hotel up in the hill are dying that is understood. I was told Shahzan Inn (formerly Merlin) still maintain some standard. What type of standard? It was just "information". On arrival at the hotel, I was snapped by a very unfriendly receptionist. If can't understand simple English, just speak in Malay instead of echoing what we said. Can't read an English booking form, just tell us. We generously booked 2 rooms for 2 adults and 1 child, this clearly mean we seriously in need of rest. Instead of cramping ourselves into one room. Two rooms cost us RM 400 plus a night and two nights cost us RM 800 plus. If we are Singaporean that okay it is cheap with the dying ringgit, but we are Malaysian. The room furniture were old and smell, the worst part were the broken windows. Even a wild boar can jump into our room as they gave us a garden view rooms. Both the nights, we were next to a low class noisy tenants that never sleep. They really can talk through out the nights, we can hear every words spoken by them. We tried to turn on the tv and hope the sound can bury some of the voices. Can you imagine? Just past mid night, all the room plugs were tripped. When we call the housekeeping, we were told to wait until next morning 9 am for the electrician. As long as the light switches are working there was not urgency. Two nights same event happen. This was our first ever holidays we glad to leave for home. If we happen to pay directly to the hotel, we would have left for home after our first night or worst the night itself.

              Reviewed September 30, 2015
              10.0
              Exceptional
              Muhammad from Malaysia
              Family with young children
              Garden View
              Stayed 1 night in February 2017

              facilities and food improved. we will come again to shahzan inn. well done all staffs”

              1) The best place to visit for relax and release tension 2) Cold whether in Fraser Hill make us very comfortable to spend time together with family 3) Shahzan Inn Hotel staffs are very cooperative and helpful. We will come again and promote this hotel to everybody

              Reviewed February 19, 2017
              8.8
              Excellent
              Samantha from Malaysia
              Couple
              Garden View
              Stayed 1 night in October 2018

              An Up-to-Standard service”

              It is an old-styled hotel where the size of the room is quite big and they provided connecting rooms. 2 bottled water are provided, along with a box of tissue, shampoo, shower gel, cotton bud, and shower cap. Water heater and 2teabags and coffee are also provided. TV, telephone, big wardrobe, balcony are also available. The room was a 2 single beds room, but hotel staff can combine the beds for you. Hotel staff are friendly, they do preparation works ahead which check in takes only few minutes. Hotel prepared welcoming tea and coffee and the lobby for customers. There are arcade and massage machine at the lobby but need to be paid. Wifi is only available at the lobby. The staff are all friendly. There are convenience store and small Maybank at the lower ground of the hotel which is so convenient. Buffet style breakfast are available. With the affordable price you can get from agoda and this kind of services and facilities you are getting, I personally strongly recommended this hotel to people who planning to overnight at Fraser's Hill. You will definitely feel relax and happy for this trip!

              Reviewed November 06, 2018
              9.2
              Exceptional
              Winsome from Malaysia
              Couple
              Garden View
              Stayed 2 nights in October 2017

              Nice services, awesome friendly smiles & tasty meals from Shahzan Inn. ”

              Pros: 1) Good and nice services from Shahzan Inn team, from reception until room services. All served us with a great smile. 2) Fan requests attended with quick, provided us as soon as just requested at reception. 3) As many good online reviews, Shahzan Inn breakfast is really nice with different foods provided each day. Taste good, served good, and we had such a comfort meals with Lela Manja Restaurant team. 4) The most surprisingly and amazed us! Shahzan Inn has "Tasty, fresh, and very good tomyam soup even the clear soup" STEAMBOAT!! Only MYR42/pax, portion not small. 2 pax for 3 persons is nice though. We all know, have steamboat as meal at that kind of weather, comfortable service and nice surrounding is awesome experience. 5) Strongly suggest to try other foods provided from the

              Reviewed October 22, 2017
              8.0
              Excellent
              Ali from Malaysia
              Couple
              Garden View
              Stayed 1 night in January 2013

              Lovely hotel and service with a smile”

              good view and cool experience

              Shahzan Inn is a budget hotel next to Fraser Hill's town center, perched on a hill slope opposite the golf course. The hotel offers 92 spacious rooms for family accommodation, with a private parking lot nestled behind the main building. Each room comes with a balcony overlooking the golf course or a garden view, along with attached bathrooms with hot showers and a television set (Golf View and Family rooms get an extra coffee table with chair). The hoteal so has a restaurant, spacious lobby lounge (where guests can surf Wifi Internet for free) and meeting room facilities, including a large ballroom for 300 pax. Finally, the town center (clock tower) can be reached within a few minutes on foot.

              Reviewed January 29, 2013
              8.0
              Excellent
              Iian from Australia
              Couple
              Garden View
              Stayed 3 nights in August 2016

              Centre of the action”

              Bukit Fraser or Fraser’s Hill is an absolute gem of a location, especially for birdwatching, which is the reason for our stay. I like Shahzan Inn for its ambience around the lobby and the restaurant, it has a real guesthouse feel. The rooms do require refurbishment and this has been mentioned many times, however the cost of the accommodation is quite moderate and thus very economical to stay here. The rooms are clean and comfortable, and serviced daily, however the level of servicing varies eg dirty cups are not cleaned or replaced. Internet is only available in the lobby and restaurant areas and the signal is quite good, although gets sluggish in the evenings.

              Reviewed August 23, 2016
              9.2
              Exceptional
              Tony from United Kingdom
              Couple
              Garden View
              Stayed 3 nights in April 2017

              Cooler air and great birds”

              We found what we were looking for at Fraser's Hill. The air was much cooler than in KL. The beds were comfortable and the room, although somewhat basic, was good value. The hotel has a gallery of photos of some of the local birdlife (near reception) which helps in getting familiar with at least some of what you may see. Be sure to bring your binoculars, but even when you can't see the bids the sounds of the forest are wonderful.

              Reviewed April 28, 2017
              8.0
              Excellent
              Khasnor from Malaysia
              Family with teens
              Garden View
              Stayed 1 night in March 2016

              Weekend Trip”

              Location, Room and Food

              I am glad I choose Shahzan Inn because on the day of my arrival Fraser's Hill experience a power failure from 6am to 11pm. Only Shahzan Inn was equip with a generator ensuring that the guest could still enjoy the rooms and facilities which without electricity would have spoiled our weekend getaway. I definitely would choose Shahzan Inn on my next trip for peace of mind.

              Reviewed March 15, 2016
              9.2
              Exceptional
              Affikah from Malaysia
              Family with young children
              Twin Room
              Stayed 1 night in October 2017

              Convenience for OKU and senior citizens”

              If you're travelling with elderly people or anyone who is wheelchair bounded, Shahzan Inn is the best choice in Frasers Hill.

              Reviewed October 19, 2017
              7.3
              Very good
              ZAITON from Malaysia
              Family with teens
              Golf View
              Stayed 2 nights in January 2016

              A Great Experience at Fraser Hill”

              Fresh air, great location and ample parking

              I have booked 3 Deluxe Rooms and was been upgraded to Family Rooms due to unavailability of Deluxe Rooms. I am really grateful and thank you very much to Shahzan Inn. Checking in was smooth. The customer service was okay. The 3 rooms are clean and comfortable. However the bathroom needs refurbishment. Nowadays, internet access is one of the important facilities at the entire hotel, they should upgrade it. That was too bad, during my stay there, I can’t even log in to the network even at the restaurant or at the lobby. I have to leave my cell-phone all the time outside the corridor just to get 2-signal bar. The mosquito net was not proper installed. The basic buffet breakfast served. Check out time was fast (less than 2 minutes). It was good for overall experience staying at Shahzan Inn Fraser's Hill.

              Reviewed February 10, 2016
              8.0
              Excellent
              Kamarul from Malaysia
              Family with teens
              Garden View
              Stayed 1 night in January 2020

              Very good”

              We love going to fraser's hill for short weekend getaway, it always refreshing. Shahzan Inn is at centre of the place is pretty strategic to go about for food and doing your leisure stuff. Its our third time already to Shahzan Inn Fraser's Hill & will definitely will come back again.

              Reviewed July 16, 2020
              12345
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