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This hotel location and price and breakfast is very good.
Room is quite large but a bit dusty. The breakfast if nice, but can improved by at least add on a cereal, kokocrunch would be good to add in.. The staff is friendly, location is strategic, at the center of attraction
Need little refurbishment”
Location of the hotel is very strategic but this hotel need major refurbishment.
Walking distance to the Clock Tower, Souvenir Shop, Garden, Café, Kedai serbaneka, hawker stall and Maybank ATM. Ample parking space. Staff are very helpful and friendly too.
Only one plug point, unpleasant smell when you enter the rooms, toilet flush not working properly, dirty walls, old pillows-not comfortable to sleep & bedsheets looks worn out
It’s time to enjoy ”
A good place to relax with your loved ones. The air is fresh. Very convenient Prices is reasonable too
Not clean and maintenance very poor
The room is run down ”
They need a major renovation.
We booked two twin rooms. Rooms were so smelly and stinky. Water tap for hot water was out of order. Sink drain was blocked . Rooms were dusty n dirty. Will never come to this hotel again.
Variety and good
Clean and relex”
Will come again..
Clean despite Aged w Friendly Staff”
Clean despite Aged w Friendly Staff. Tasty food n friendly chef too.
1 nite stay, effordable price!! With breakfast.Eazy parking. To improve Wifi available in lobby only. Bed in room 336 need to repair. Carpet smelly.
Hotel shanzan inn”
Room bad smell because it has not been used for a long time (MCO). Toilet very bad, flush not working. Bath no hot water supply. Environment around hotel is good. Personel friendly.
Frasers Hill Paradise”
Quiet, environmentally friendly. A great place to relax and enjoy the cool walk.
Affortable Hotel , Great Location... Staff were Friendly, Our rooms were upgraded from standard room to Family Room... Breakfast buffet was decent, cleanliness can be improved.
Best location and value”
Only choice for me.
Hotel staffs are very friendly especially the hotel chef👨🏼🍳
Pros Room is big Breakfast provided Walking distance to town and park Free wifi at lobby Cons No double bed for family Non smoking room but still can smell ppl smoking from room beside.
family outing in refreshing environment”
the hotel is clean and the options available at hotel restaurant are tasty and delicious.
Staffs are friendly, place is convenient, it has many shops nearby and also ATM machine. However need some frequent maintenance as there are leaking during rain time and also toilet flush not working well.
Good location...room carpet need to change..
Musty smell from carpets and blankets”
Very old hotel. Carpets and furniture need to be changed. We complained and staff gave us a different room, still with musty smell but lesser than the first room. No fans so some times it can be hot. No phone in the room either. Location wise very convenient though. Quite an easy distance to nearby attractions.
Nice place to stay.
very near to clock tower”
price is affordable. near to the clock tower, paddock n park. room is big, complete with water heater.
Very friendly and polite staff, can feel their hospitality and being welcome to stay over there. Room are just okay and clean, but the fixtures are run down and aging. No wifi, TV channel choices just okay. Limited choices on breakfast.
Nice hotel, keep up a good work
Totally disapointed with current condition of the hotel. dirty and old. only the lobby looks ok. Despite the staff was kind, friendly and helpful is the only positive i can say from the review. At par breakfast. Parking on the weekend is nearly full. Btw i was hoping that the hotel would upgrade the room. That room was same since i was a kid, now i have 2 years old baby, the room remain same nothing new/nothing change. Looking forward to see you soon if you have an upgrade/refurbish.
Run down hotel”
Smelly carpet,run down furniture and all in-room facilities.
Smelly carpet,run down hotel.Whole room need refurbished especially the musty carpet and the toilet”
Feel itchy with the bed linen.... can't sleep whole night.Another issue is Agoda mentioned garden view room (26 m²)actually is same with the smaller size twin room(19 m²). Make ppl confuse.
So dirty and smelly ”
Bathroom was so dirty with lots of stains. Room smelly. Waited for 1 hour 30 minutes for standing fan. Staffs is so friendly
Clean , good location , friendly and helpful staff”
The room we booked via agoda was not to our standard so we asked the reception for another room and immediately we were given a better room on a higher floor with a view of the golf course. Food in the hotel was good and served hot. Frazer hill is a small place and location of this hotel was good so at nite we walked to the centre to enjoy the cool weather and met some wonderful people. Really enjoyed the breakfast too Worth the visit
Pro: Location close to clock tower and park. Breakfast in the garden is nice in cold weather. Cons: Need to refurbish.. Everything very old and run down; old carpet, furnitures, bathroom.. Not suitable for solo traveller..
All accommodation was great. May b to give wifi access and swimming pool😊
Good Short Get-Away Trip from Outside World”
There are very limited internet access here. Not many people if you come on weekdays. I choose Shahzan because they provide breakfast, as here there are very limited choices of restaurant especially during weekdays. I choose Golf View room and can see the clock tower from my room. Such a nice view along with the sound of the birds chipping
Smelly room and can hear the voice from neighbour room
Run down ”
Old facilities and unmatch with costly price
The scent inside the room is the worst..too smelly my wife couldnt even sleep at night..first time i experienced this kind of situation ..i bet they dont even clean up the room..only staff manners are good here..
Door hook broken. Shower head water run slow. Heater water not stable almost get burn by hot water. Only 1 plug socket and difficult to charge handphone. Design too old. No fan & too hot/ stuffy in the afternoon. Overall bad experience. People there also rude like racist / double standard. Road also not safe to drive car although drive slow because the cyclist activities overthere too wild & kurang ajar like samseng jalanan.
Everything is fine to me despite of the water pump malfunction. But everything is okay . The breakfast is good. The room comes with balcony . Will come again next
Poor of breakfast, suppose buffet style
Good hotel with reasonable price”
Very clean and nice interior, the food are nice too. Can also enjoy the good view while having breakfast..Will come back again in the future
Nice and pleasant place to stay with family. For those who love the nature and calm atmosphere, this is the right place.
This is old building and no air conditioner. Even with minimal facilities this place is good for eye seeing. Many activities you can try here with affordable price. Unfortunately , management can’t arrange for queen bed cause i only get double bed.
Location is nice, breakfast is nice ”
The hotel located just nearby the clock tower. With walking distance, Alan’s water, edible garden, the glass house , even Hemmant trail is reachable by walking. The room provide towels, tea and coffee packets, mineral water. Our water heater switch is inside the room so we don’t have hot water problem. Parking space is enough. The breakfast buffets is nice especially the nasi lemak taste really good, not too spicy. Me and my dad really like their nasi lemak. The breakfast provided was porridge, fried noodle, nasi lemak, toast, hard boiled egg for you to choose. Coffee, tea, orange juice and also guava juice. Pros: the price is reasonable and quite cheap Location Cons: no hair dryer
ROOMS SO DIRTY”
Unpleasant smell on the rooms, look so untidy and the corridor hallway is so dark
The rooms were rather dirty and run down....the furniture were broken and the extra bed not fit to be used for sleeping as it was so uncomfortable that my daughter could not sleep through out the night! The bed sheets/pillow cases were stained and dirty! The Manager of the hotel was unfriendly ! Not guests friendly at all!! Going around with a sour face and not even a good morning greeting to the guests at the hotel!! This Manager's PR is questionable! I have taken a number of photos to remind me of the broken down place!
Smelled old room”
I have to open all the windows and doors for 1 hour to get rid of the old room smells. Everything in the room is old except the LED TV. The duvet really needs cleaning. The pillow cases shredded. Bathroom countertop needs scrub. The room is totally a budget hotel room even though you are paying for a 4 star hotel rate in the city. Very disappointed.