Sheraton Casablanca Hotel & Towers
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Sheraton Casablanca Hotel & Towers

100, Avenue des F.A.R., Fonciere, Casablanca, Morocco, 20000
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Double Standard Sheraton Casablanca Hotel & Towers
Double Standard
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     Sheraton Casablanca Hotel & Towers

    Sheraton Casablanca Hotel & Towers Reviews

    7.2
    Very good
    /10
    (73 reviews)See what guests said
    7.3
    Very good service

    Things you’ll love about Sheraton Casablanca Hotel & Towers

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Very good
    Location
    7.9
    See map
    Very good location
    Popular
    Nearby
  • Marche Central150 m
  • Place des Nations Unies590 m
  • Old Medina of Casablanca830 m
  • Square of Mohammed V860 m
  • Musee Abderrahman Slaoui1.06 km
  • Notre Dame de Lourdes1.48 km
  • New Medina of Casablanca1.99 km
  • Hassan II Mosque2.34 km
  • Ain Diab Beach7.26 km
  • Morocco Mall9.11 km
  • Value for money6.9
    Location rating7.9
    Nearest airportMohammed V International Airport (CMN)
    Distance to airport24.9 km

    Rooms available at Sheraton Casablanca Hotel & Towers

    Club Twin, Club lounge access, Guest room, City view
    Club Twin, Club lounge access, Guest room, City view
    ...
    • Bathtub
    • 1 queen bed
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    Junior Suite, Club lounge access, 1 Bedroom Junior Suite
    Junior Suite, Club lounge access, 1 Bedroom Junior Suite
    ...
    • Bathtub
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    Club Queen, Club lounge access, Guest room, 1 Queen
    Club Queen, Club lounge access, Guest room, 1 Queen
    ...
    • Bathtub
    • 2 queen beds
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    Executive Suite, Club lounge access, 1 King
    Executive Suite, Club lounge access, 1 King
    ...
    • Bathtub
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    Diplomatic Suite, Club lounge access, 1 Bedroom Suite
    Diplomatic Suite, Club lounge access, 1 Bedroom Suite
    ...
    • Bathtub
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    Classic Queen, Guest room, 1 Queen, City view
    Classic Queen, Guest room, 1 Queen, City view
    ...
    • Bathtub
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    Double Standard
    Double Standard
    ...
    • Shower and bathtub
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    Classic Twin, Guest room, 2 Twin/Single Bed(s), City view
    Classic Twin, Guest room, 2 Twin/Single Bed(s), City view
    ...
    • Bathtub
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    Club King, Club lounge access, Guest room, 1 King, City view
    Club King, Club lounge access, Guest room, 1 King, City view
    ...
    • Bathtub
    Enter dates to see prices
    Classic Twin Room, 2 Single Beds, Smoking
    Classic Twin Room, 2 Single Beds, Smoking
    ...
    • Separate shower/bathtub
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    More about Sheraton Casablanca Hotel & Towers

    More about Sheraton Casablanca Hotel & Towers

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Sheraton Casablanca Hotel & Towers from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (73)Booking.com Reviews (635)
    7.2
    /
    10
    Cleanliness7.2
    Facilities6.8
    Location7.9
    Room comfort and quality6.9
    Service7.3
    Value for money6.9
    All languages
    All guests (73)
    Showing 43 verified guest comments
    123
    4.8
    ABDULRAHMAN from United States
    Family with teens
    Classic Twin, Guest room, 2 Twin/Single Bed(s), City view
    Stayed 8 nights in July 2019

    Not for holidays ”

    The hotel does not have a good swimming pool. It is very small right near the breakfast buffet on the third floor. Staff at the reception are not friendly and treat customers with arrogance. Also not very helpful even with small things. Hotel is not built for holiday makers. It is more suitable for the short stay business travelers. Rooms are comfy but with very basic decor, where paintings chosen on the wall are of low quality. Overall, facilities are average. If the hotel wants to attract holiday makers, it should really put in place a good sized pool. And train or change their female receptionist, whom I and the family noticed that they were arrogant including the switchboard person.

    Reviewed July 06, 2019
    7.6
    Very good
    Jae from South Korea
    Business traveler
    Stayed 2 nights in November 2018

    Good cost-effectiveness ”

    Good location, Good cost-effectiveness etc

    Reviewed November 13, 2018
    4.0
    Tarun from Singapore
    Couple
    Stayed 3 nights in March 2018

    Everything very old and not clean”

    Sheraton name is being sold but those Sheraton values are almost gone!! Hotel must be upgraded almost in every areas. It is totally not worth to charge customers so high just with the old name. Staff specially at the entrance are not helpful. They didn’t come even to take the luggage even though they watched the guests in difficulties to handle it.

    Reviewed March 30, 2018
    6.4
    Good
    Mac from Philippines
    Family with teens
    Stayed 2 nights in December 2017

    Not that good...”

    The location of the hotel was good! But the hotel itself looks old and outdated. The room needs an upgrade soon. I wasn't expecting this from a Sheraton Hotel. Everything in the room looks old including the toilet area. The breakfast buffet was good, it had some pretty decent food choices. Last thing I want to raise was the very slow service!!! I was really surprise with the service of this hotel. I need to call the guest service several times to ask for some items before they'll bring it in our room and that happened more than twice or thrice I guess. I'm out of words to describe the very slow service of the hotel.

    Reviewed December 31, 2017
    9.6
    Exceptional
    Chan from Singapore
    Couple
    Stayed 1 night in December 2017

    Great service!”

    Staff is friendly and very helpful. Pleasant stay.

    Reviewed December 10, 2017
    8.8
    Excellent
    Ameen from Saudi Arabia
    Business traveler
    Stayed 2 nights in November 2017

    I strongly recommend”

    Staff staff staff Location Value of money I recommend to stay in this hotel

    Reviewed November 15, 2017
    8.8
    Excellent
    Ameen from Saudi Arabia
    Business traveler
    Stayed 3 nights in November 2017

    Nice hotel ”

    Staff staff staff Location Value of money

    Reviewed November 10, 2017
    8.8
    Excellent
    Ameen from Saudi Arabia
    Business traveler
    Stayed 1 night in November 2017

    I recommend”

    Sataff Location Value of money

    Reviewed November 08, 2017
    8.8
    Excellent
    Ameen from Saudi Arabia
    Business traveler
    Stayed 1 night in November 2017

    I recommend ”

    Location, price and staff are the best I strongly recommend

    Reviewed November 08, 2017
    6.4
    Good
    Zai from Australia
    Couple
    Stayed 1 night in April 2017

    Facilities need improvement”

    The clock in the room became malfunctioning at 2am. We were not able to disconnect the clock as the power line was covered under carpet. We needed to get the staff to fix in the middle of night, which was unpleasant. I'd expect the facilities at a 5-star hotel to be better than this. In addition, the hotel service can be improved. When we asked for bottled water when we arrived at hotel, we needed to wait for 30 minutes and called twice before water got delivered to our room.

    Reviewed April 19, 2017
    10.0
    Exceptional
    Everett from United States
    Business traveler
    Stayed 1 night in November 2016

    Wonderful ”

    Great hotel, great staff.

    Reviewed November 13, 2016
    6.0
    Fernando from Canada
    Family with young children
    Stayed 1 night in July 2016

    Over priced ”

    The room was ok however the prices for consumption in the hotel are crazy high! Breakfast for $35.00 dollars and a bottle of water for $7.00 was too much. The staff are polite but not necessarily have cultural awareness,

    Reviewed August 02, 2016
    6.4
    Good
    Mohammed from Jordan
    Business traveler
    Stayed 5 nights in March 2016

    Not bad”

    I had issue during my stay in Sheraton, But special appreciated to Mr. Mostafa Zaitoun with his kindness and polite, everything has been solved

    Reviewed March 22, 2016
    7.3
    Very good
    Anil from United Kingdom
    Business traveler
    Stayed 3 nights in March 2014

    A good hotel”

    staff , restaurants and location

    A very good hotel with excellent location, close to the centre of Casablance shops and restaurants etc. The rooms require m Staffs were friendly and accommodating. The business centre provided free internet connection and complimentary. . Choice of restaurants within the hotel is good and staff made the difference service with a smile Excellent hotel and would definitely stay there again

    Reviewed December 16, 2014
    7.0
    Very good
    Salam from United Kingdom
    Solo traveler
    Stayed 1 night in October 2014

    Not a 4* ”

    The hotel is ok but rooms need redoing. It's rundown and not up to standerds of other sheratons I have stayed at.
    Reviewed October 11, 2014
    6.7
    Good
    Sally from United States
    Solo traveler
    Stayed 1 night in June 2014

    Adequate but not luxury”

    location, nice room,

    Comfortable bed, nice room. Housekeeping took all my towels while I was out in the morning, so no shower before check out. Overpriced restaurants which close early. Internet not working well.

    Reviewed June 23, 2014
    6.0
    Sungjae from South Korea
    Business traveler
    Stayed 1 night in April 2014

    good old clean”

    room tv toilet

    good location

    Reviewed April 25, 2014
    7.3
    Very good
    Tohir from Indonesia
    Solo traveler
    Stayed 2 nights in February 2014

    The hotel is centrally located”

    Location,

    It is centrally located, close by to the casa port train stations. The bathroom is in old design.

    Reviewed February 27, 2014
    7.0
    Very good
    Lee from South Korea
    Business traveler
    Stayed 3 nights in November 2013

    Sheraton Casablanca Hotel And Towers”

    price.clean.

    good price.

    Reviewed November 29, 2013
    7.0
    Very good
    Meng-Kuan from Singapore
    Couple
    Double Standard
    Stayed 2 nights in September 2011

    Good class hotel”

    Lives up to Sheraton expectations

    room was comfy and facilities are up to expectations. concierge services are not up to par as they don't speak english well enough and hence their instructions are confusing, rather than helpful. the japanese restaurant in hotel makes their food far, far too salty. if eating there, ask them to go easy on salt.

    Reviewed November 05, 2011
    123
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    • Very good location
    • Marche Central