Sheraton Imperial Kuala Lumpur Hotel
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Deluxe Room, Guest room, 1 King, City view, 42 sqm - Room plan Sheraton Imperial Kuala Lumpur Hotel
Lobby Sheraton Imperial Kuala Lumpur Hotel
Interior view Sheraton Imperial Kuala Lumpur Hotel
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8.3
Excellent
3.7% this month
/10
(1376 reviews)See what guests said
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8.3
Excellent
Location rating score
Excellent location - 250 meters from city center
Popular neighborhood
Parking
FREE
  • Imperial Spa30 m
  • Jalan Thamby Dollah40 m
  • SaVanh50 m
  • Ivy80 m
  • Bed80 m
  • Cynna and Loft110 m
  • Maison Bar120 m
  • Garçon at Maison120 m
  • Medan Tuanku Monorail Station140 m
  • Quill City Mall170 m
  • Free Wi-Fi
    2018

    Sheraton Imperial Kuala Lumpur Hotel

    Jalan Sultan Ismail, Golden Triangle, Kuala Lumpur, Malaysia, 50250 - See map
    "The Facilities are OK, the Service is Good, The Location is not Strategic, The Interior looks a little Old, Breakfast is Amazing."
    Farida - 27 December 2018
    Excellent comfort
    8.7 room quality and comfort
    Exceptional reputation
    Recommended by 87% of guests
    • 140 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Booked 52 times for various dates | 7 travelers looked at this property within the last 36 hours for various dates

    Property ranking|Compared to 13,757 Kuala Lumpur properties
    See all rankings
    Cleanliness score
    8.6/10
    Room comfort score
    8.7/10
    Service score
    8.3/10
    Couples review score
    8.3/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Value for money8.2
    Distance to city center2.3km
    Location rating8.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.5 km

    Rooms available at Sheraton Imperial Kuala Lumpur Hotel

    8.7
    Excellent
    Room comfort & quality
    Deluxe Suite, 1 Bedroom Executive Suite, 1 King, City view
    Deluxe Suite, 1 Bedroom Executive Suite, 1 King, City view
    ...
    • Room size: 84 m²/904 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Sheraton Club Room, Club lounge access, Guest room, 1 King
    Sheraton Club Room, Club lounge access, Guest room, 1 King
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Sheraton Club Room, Club lounge access, Guest room, 42 sqm
    Sheraton Club Room, Club lounge access, Guest room, 42 sqm
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Twin Deluxe
    Twin Deluxe
    ...
      Enter dates to see prices
      Sheraton Club Suite, Club lounge access, 1 King, City view
      Sheraton Club Suite, Club lounge access, 1 King, City view
      ...
      • Non-smoking
      • Separate shower/bathtub
      • 1 king bed
      Enter dates to see prices
      Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
      Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
      ...
      • Room size: 42 m²/452 ft²
      • City view
      • 2 double beds
      Enter dates to see prices
      Ambassador Suite, Club lounge access, Suite, 1 King, 168 sqm
      Ambassador Suite, Club lounge access, Suite, 1 King, 168 sqm
      ...
      • Room size: 168 m²/1808 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Imperial Suite, Club lounge access, 1 King, City view
      Imperial Suite, Club lounge access, 1 King, City view
      ...
      • City view
      • Separate shower/bathtub
      • 1 king bed
      Enter dates to see prices
      Deluxe Room, Guest room, 1 King, City view, 42 sqm
      Deluxe Room, Guest room, 1 King, City view, 42 sqm
      ...
      • Room size: 42 m²/452 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Suite Deluxe
      Suite Deluxe
      ...
        Enter dates to see prices

        What people love about Sheraton Imperial Kuala Lumpur Hotel

        • 10.0
          Exceptional
          Location

          "Very impressed with the location, size and cleanliness of the hotel."

          Siti B.

          |

          14 June 2017

        • 9.6
          Exceptional

          "The exceptional customer service provided especially by Logan."

          Samia

          |

          10 October 2018

        • 9.2
          Exceptional
          Location

          "The location is great, the room size and the bed is good too."

          Traven

          |

          28 September 2018

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        More about Sheraton Imperial Kuala Lumpur Hotel

        More about Sheraton Imperial Kuala Lumpur Hotel

        9.6
        Exceptional

        "Excellent service, rooms are tidy, breakfast, good location ..."

        BERNARD

        |

        05 January 2019

        An overview

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        What they offer

        8.4
        Excellent
        Cleanliness

        "Overall very comfortable, perfect clean room and good view f..."

        LOUIS

        |

        04 December 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        American
        Continental

        Restaurants on site

        Essence
        Cuisine:International
        Menu:A-la-carte
        Celestial Court
        Cuisine:Chinese
        Menu:Buffet
        Villa Danieli
        Cuisine:Italian
        Menu:Buffet

        Nearby restaurants

        British cuisine
        British cuisine
        The Pub
        960 m British, Pub
        Estate
        2.3 km British, Italian
        OverTime
        3.7 km British
        Asian cuisine
        Asian cuisine
        SASAGAWA Japanese Restaurant
        10 m Asian, Gluten Free, Japanese
        Limapulo Baba Can Cook
        60 m Asian, Halal, Malaysian
        Mojo Restaurant & Bar KL
        70 m Asian, Chinese, European
        Chinese cuisine
        Chinese cuisine
        Si Chuan Dou Hau Restaurant
        440 m Chinese
        Plaza Court Chinese Restaurant
        600 m Chinese
        Mungo Jerry
        690 m Chinese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

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        Some helpful facts

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        Announcements

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        Reviews of Sheraton Imperial Kuala Lumpur Hotel from real guests

        Overall rating
        8.7
        Excellent
        From 4340 reviews
        Provided by verified guests of
        Agoda Reviews (1376)Booking.com Reviews (538)
        Rating via Agoda8.3
        /
        10
        Excellent
        3.7% this month
        Cleanliness8.6
        Facilities8.3
        Location8.3
        Room comfort and quality8.7
        Service8.3
        Value for money8.2
        High score for Kuala Lumpur
        Rating
        9+ Exceptional (301)
        8-9 Excellent (236)
        7-8 Very Good (246)
        6-7 Good (91)
        <6 Below Expectation (83)
        Time of the year
        Mar - May (169)
        Jun - Aug (255)
        Sep - Nov (244)
        Dec - Feb (289)
        All guests (1376)
        All room types
        All languages

        Show reviews that mention 

        Showing 957 verified guest comments
        12345
        7.6
        Very good
        Pauline from Singapore
        Business traveler
        Deluxe Room, Guest room, 1 King, City view, 42 sqm
        Stayed 2 nights in July 2019

        Good Business Hotel”

        The room is extremely spacious with a bathtub so this is great. The buffet spread for breakfast and lunch are good too. The hotel is located right next to the Monorail station which makes going to Bukit Bintang and KL Sentral very convenient.

        Reviewed July 21, 2019
        10.0
        Exceptional
        Wong from Malaysia
        Solo traveler
        Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
        Stayed 2 nights in April 2019

        easy access via Monorail”

        just located in front to the monorail station, easy access

        Reviewed July 23, 2019
        6.4
        Good
        Benjarath from Thailand
        Group
        Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
        Stayed 4 nights in July 2019

        Good”

        I left my one of keycards in room. Housekeeping took it out after finish cleaning. Reception give me another one to replace the old one. However, the manager should train the staff to be more concerned and detailed, as a high class hotel.

        Reviewed July 18, 2019
        9.6
        Exceptional
        victor from Malaysia
        Couple
        Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
        Stayed 1 night in June 2019

        New & Spacious Room with all the facilities matching 5 Star rated Hotel”

        Room was spacious with part marble floor & part carpet floor to provide a cosy yet grand experience,my personal favourite was the bath tub where one can soak in and relax. For the facility wise,the swimming pool was not well maintained,with leaves in the pool at times and the water looks cloudy to say the least. For the breakfast part,there were 6 main section, 1. Chinese style hot food, 2. western style hot food, 3. Indian style hot food, 4. Western style cold food, 5. Bread section, 6. Pastries table. Overall, comfortable and relaxing stay with a touch of elegance.

        Reviewed June 03, 2019
        9.2
        Exceptional
        Luke from Singapore
        Business traveler
        Deluxe Room, Guest room, 1 King, City view, 42 sqm
        Stayed 2 nights in July 2019

        Big and comfortable rooms”

        Excellent hotel. Great value. Will return.

        Reviewed July 23, 2019
        8.4
        Excellent
        Jaselin from Singapore
        Business traveler
        Deluxe Room, Guest room, 1 King, City view, 42 sqm
        Stayed 4 nights in April 2019

        Felt like a revamped hotel”

        The lobby was poshed, staff was nice. Butlers were excellent. The room was superb. But the bathroom looks like a total revamp. It still leave the tinge of oldness in them. But it's still good. The tv channel has no taiwan channel which is quite boring. Buffet breakfast was just so so frankly speaking. Every morning is the same. I was surpised they dont have dinner buffet on Sunday which was quite disappointing. However, its quite convenient to grab to the airport.

        Reviewed April 23, 2019
        10.0
        Exceptional
        Sang from Malaysia
        Couple
        Deluxe Room, Guest room, 1 King, City view, 42 sqm
        Stayed 1 night in May 2019

        New interior renovation ”

        Location: The location is very convenient. There is a mall opposite the hotel. The hotel is within walking distance to Medan Tuanku Monorail Station where u can get a ride to Bukit Bintang or Imbi station conveniently. Room: We got a room that can view the KL Tower. The room is spacious. There is separate shower and bathtub. Do note that there is only rainshower in the shower room and no handheld shower head. The water took a while to heat up, so is kind of a waste of water unless you enjoy cold shower. There is a separate wardrobe in the room. Breakfast: The buffet spread is good.

        Reviewed May 27, 2019
        7.6
        Very good
        Lisa from Cambodia
        Business traveler
        Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
        Stayed 3 nights in May 2019

        Nice hotel but location not great”

        Pros: good breakfast selection, deluxe room was a good size with great view, staff are very friendly and helpful. Gym was very nice! Cons: We had club access to the lounge but food selection was poor and presentation of hot food items in small size pots considering how many guests eat there is surprising. Food was not replenished fast enough! There is not much Restaurants nearby and the mall opposite is practically empty with limited food choices. Even though our room was in the executive club floor it was right next to the kitchen of the club lounge and the kitchen door would constantly squeak so it was not as quiet we had hoped for. If we were staying longer, I would have requested a room change.

        Reviewed May 11, 2019
        10.0
        Exceptional
        Damien from Malaysia
        Family with young children
        Stayed 1 night in January 2019

        Excellent Stay”

        Booked thru Agoda and we got upgraded to the corner room facing KL Tower for the second time. The room is amazing with a lot of space.. huge bathroom and bathtub.. Staff members and even the security guards are very friendly and accomodating. This is our new favourite place to be for our staycation. Note : Food in the hotel is very very good but very expensive. Alternatively there are a lot of restaurants at the mall opposite the hotel, and a lot of Mamak and 24 shops behind the hotel.

        Reviewed February 13, 2019
        8.4
        Excellent
        vincent from Singapore
        Family with young children
        Stayed 1 night in October 2018

        Excellent place and very clean hotel.”

        The downside is between now till november, renovation is ongoing and we weren’t aware till we booked and stayed in. The noise is insane in the morning to the extend that it affected our sleep from 7.30-8am till the point of checking out. 😑

        Reviewed October 07, 2018
        5.6
        Chairat from Thailand
        Business traveler
        Deluxe Suite, 1 Bedroom Executive Suite, 1 King, City view
        Stayed 3 nights in June 2019

        Under-qualified staffs at the front desks.”

        Only pros are "Sheraton" brand name and location. Cons are poorly under-qualified staff and boring breakfast.

        Reviewed July 07, 2019
        8.0
        Excellent
        Cecilia from Singapore
        Business traveler
        Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
        Stayed 1 night in March 2019

        Cecilia From Singapore”

        Room was clean and comfortable. It is also spacious with nice bathtub. The facilities are good. Great location to stay as it's convenient. Morning buffet has assorted varieties of food and thus has pleasant environment for dining. I would visit again.

        Reviewed March 30, 2019
        10.0
        Exceptional
        NIK from Malaysia
        Family with young children
        Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
        Stayed 1 night in June 2019

        everything was great but breakfast spread not much choices”

        don't want to comment on other things except for the breakfast spread, should get more choices, suitable to 5 star hotel. nasi lemak sambal didn't taste good. sorry for that.

        Reviewed June 24, 2019
        10.0
        Exceptional
        Wong from Malaysia
        Solo traveler
        Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
        Stayed 2 nights in April 2019

        convenient location”

        got a free upgrade for my room!! the hotel is just in front of the Medan Tuanku LRT station and easy access to other places

        Reviewed June 08, 2019
        8.0
        Excellent
        CHAM from Japan
        Business traveler
        Deluxe Room, Guest room, 1 King, City view, 42 sqm
        Stayed 1 night in May 2019

        good”

        convinience

        Reviewed June 04, 2019
        9.2
        Exceptional
        Ramona from India
        Business traveler
        Deluxe Room, Guest room, 1 King, City view, 42 sqm
        Stayed 1 night in February 2019

        Exceptional”

        It is an excellent hotel. I travel quite regularly for work and it is centrally situated for me. Have been staying quite regularly now.

        Reviewed May 22, 2019
        9.2
        Exceptional
        Swee from Singapore
        Business traveler
        Deluxe Room, Guest room, 1 King, City view, 42 sqm
        Stayed 2 nights in May 2019

        Exceptional”

        Excellent service from staff

        Reviewed May 18, 2019
        8.8
        Excellent
        Ling from Malaysia
        Family with teens
        Deluxe Room, Guest room, 1 King, City view, 42 sqm
        Stayed 1 night in January 2019

        Excellent”

        huge clean room for 3 pax with one king bed, one extra bed and sofa. we were lucky to get a good view of the KL tower

        Reviewed May 05, 2019
        9.2
        Exceptional
        Mohd from Malaysia
        Family with young children
        Stayed 1 night in September 2018

        Short stay in KL”

        We got an upgrade from Deluxe Room to Club Room. The room was perfect, comfortable and with KL Tower view. Breakfast buffet were great and varieties of food. Swimming pool was just ok. The only thing to improve is the time taken to check in and check out. We wait more than have an hour for check in as they were searching for available room. For check out it takes almost half an hour to complete the process. Overall nice room and food for breakfast.

        Reviewed September 10, 2018
        8.8
        Excellent
        BADRUNISSA from Malaysia
        Couple
        Stayed 3 nights in April 2018

        Efficient friendly staff.”

        Always enjoy our stay at Sheraton Imperial but this time the bathroom was always stinking (room 2120). We asked for a change of room but they did not oblige saying they were full etc.. They cleaned the bathroom and sprayed it but the smell persisted. We were disappointed and stressed out with the stench. and our stay was not pleasant.

        Reviewed April 30, 2018
        12345
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        Sheraton Imperial Kuala Lumpur Hotel
        |Excellent 8.3
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        • Excellent location
        • Petronas Twin Towers
        • Medan Tuanku Monorail Station is within 0.14 km