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17 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

The kid's club was also cool, and the pool as well.

It is located right inside the airport’s vast terminals.

Perfect for family who wants to stay together in one room.

Breakfast was good
Perfect for family who wants to stay together in one room.
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
17 travelers have booked today.
Based on 1,622 verified reviews
9.3
9.2
9.2
9.2
8.8
Nearest transportation options
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Nichols is within 0.99 km
Location rating score
| Value for money | 8.8 |
| Distance to city center | 10km |
| Location rating | 9.2 |
| Nearest airport | Ninoy Aquino International Airport (MNL) |
| Distance to airport | 750 m |
9.2
Exceptional
Outdoor view
City view
City view
8.1
Excellent
9.0
Exceptional
Outdoor view
9.7
Exceptional
Outdoor view
8.8
Excellent
9.2
Exceptional
Pool view
Outdoor view
Delight in your holiday the ideal way with a drink in your hand at Sheraton Manila Hotel at Newport World Resorts's bar available right in front of your doorstep for when you need a sip or two.
While residing at Sheraton Manila Hotel at Newport World Resorts, indulge in your morning or evening stroll at nearby park which include Maligayang Pagdating Rotunda, Protacio Park, and Newport Boulevard Roundabout.
Sheraton Manila Hotel at Newport World Resorts's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Verified past guests that have stayed at Sheraton Manila Hotel at Newport World Resorts had an average nightly stay of 2 nights at this property.
Verified guests that stayed at Sheraton Manila Hotel at Newport World Resorts have given this property a rating of 9.342 for its remarkable cleanliness as the major highlight for their stay.
Verified solo travelers that have stayed at this property have given Sheraton Manila Hotel at Newport World Resorts an average rating of 8.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Verified families with young children that have stayed at this property have given Sheraton Manila Hotel at Newport World Resorts an average rating of 8.8. You can look up more comprehensive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Experience Luxury and Convenience at Sheraton Manila Hotel
Welcome to Sheraton Manila Hotel, a luxurious 5-star hotel located in the heart of Manila, Philippines. With its prime location just 10km from the city center, this hotel offers the perfect blend of tranquility and accessibility.
Upon arrival, guests are greeted by a warm and inviting atmosphere, setting the tone for a memorable stay. The check-in process begins at 3:00 PM, allowing ample time for guests to settle in and start exploring all that this magnificent hotel has to offer. The check-out time is until 12:00 PM, ensuring a relaxed and hassle-free departure.
Convenience is a top priority at Sheraton Manila Hotel, particularly for travelers flying in and out of the city. With a mere 10-minute drive to the airport, guests can easily catch their flights without any stress or rush. Whether you're arriving or departing, the hotel's proximity to the airport ensures a seamless travel experience.
Built in 2019, Sheraton Manila Hotel boasts modern facilities and impeccable design, creating an ambiance of sophistication and elegance. The hotel features a total of 386 well-appointed rooms, each exuding a sense of comfort and luxury. Whether you choose a cozy standard room or indulge in a spacious suite, you can expect nothing less than the utmost comfort and convenience.
Please note that Sheraton Manila Hotel has a child policy in place. While children are welcome to stay, there may be extra charges involved. We recommend contacting the hotel directly for more information on their child policy and any additional fees.
Experience the epitome of luxury and convenience at Sheraton Manila Hotel. With its prime location, impeccable service, and world-class amenities, this hotel is the perfect choice for both business and leisure travelers seeking an unforgettable stay in Manila, Philippines.
Unwind and Indulge in Sheraton Manila Hotel's Entertainment Facilities
Sheraton Manila Hotel offers a range of entertainment facilities that will surely make your stay unforgettable. Step into a world of luxury and leisure as you explore the various options available within the hotel. Indulge in a shopping extravaganza at the on-site shops, where you can find a wide selection of high-end brands and unique souvenirs. Whether you're looking for fashion, accessories, or gifts, these shops have something for everyone.
After a day of exploring the vibrant city of Manila, head to the hotel's bar and unwind with a refreshing cocktail or a glass of wine. The bar offers a cozy and sophisticated ambiance, perfect for relaxing and socializing with fellow guests. Sip on your favorite drink while enjoying the stunning views of the city skyline.
For those who love gaming and entertainment, the games room at Sheraton Manila Hotel is the perfect place to spend your evenings. Challenge your friends or family to a game of pool, foosball, or board games. The games room is equipped with various entertainment options to keep you entertained for hours.
If you prefer a more laid-back setting, the shared lounge/TV area is the ideal spot to sit back and relax. Catch up on your favorite TV shows or enjoy a good book in the comfortable seating area. The shared lounge provides a cozy atmosphere where you can unwind and connect with other guests.
With its wide range of entertainment facilities, Sheraton Manila Hotel ensures that your stay is not only comfortable but also filled with fun and excitement. Whether you're in the mood for shopping, socializing, gaming, or simply relaxing, this hotel has something to cater to every guest's preferences.
Stay Active and Energized at Sheraton Manila Hotel's Sports Facilities
Sheraton Manila Hotel offers a range of top-notch sports facilities, ensuring that guests can stay active and energized during their stay. Whether you are a fitness enthusiast or simply looking to unwind, the hotel has something for everyone.
Start your day with an invigorating workout at the complimentary 24-hour fitness center. Equipped with state-of-the-art exercise machines and weights, this modern facility provides everything you need to maintain your fitness routine. With its spacious layout and ample natural light, you can enjoy a refreshing workout session anytime that suits your schedule.
If you prefer outdoor activities, head to the hotel's expansive outdoor pool. Dive into the crystal-clear waters and enjoy a few laps to get your heart pumping. After your swim, relax on the comfortable poolside loungers and soak up the sun while sipping on refreshing beverages from the poolside bar. With its tranquil ambiance and lush surroundings, the pool area provides the perfect setting for relaxation and rejuvenation.
No matter your preference, Sheraton Manila Hotel's sports facilities are designed to cater to your needs. Whether you are a fitness enthusiast or simply looking to unwind, you can stay active and energized throughout your stay at this exceptional hotel.
Exceptional Convenience Facilities at Sheraton Manila Hotel
Experience unparalleled comfort and ease at Sheraton Manila Hotel, where a range of convenience facilities are thoughtfully designed to enhance your stay. Enjoy the flexibility of 24-hour room service, allowing you to indulge in delicious meals and refreshments at any hour, right from the comfort of your room. Daily housekeeping ensures your space remains pristine and inviting, giving you more time to relax and enjoy your visit.
Convenient Transport Facilities at Sheraton Manila Hotel
At Sheraton Manila Hotel, guests can enjoy a range of convenient transport facilities that make getting around Manila a breeze. The hotel offers an airport transfer service, ensuring a seamless and hassle-free journey from the moment you arrive. If you prefer to drive, Sheraton Manila Hotel provides valet parking and a car park onsite, making it easy to find a secure spot for your vehicle. For those who want to explore the city, the hotel also offers car hire services, allowing you to travel at your own pace and convenience. Additionally, guests can take advantage of the taxi service available at the hotel, providing a convenient and reliable mode of transportation. Whether you choose to drive or rely on the hotel's transport options, Sheraton Manila Hotel ensures that your stay is stress-free and enjoyable.
Exquisite Dining Experience at Sheraton Manila Hotel
Indulge in a seamless culinary journey at Sheraton Manila Hotel, where exceptional dining facilities cater to every guest's craving. Start your day with a sumptuous breakfast buffet, featuring a diverse array of local and international dishes designed to satisfy all tastes and preferences. Whether you’re fueling up for a busy day of exploration or relaxing after a meeting, our breakfast buffet offers a delightful start to your morning.
For added convenience and comfort, guests can enjoy 24-hour room service, allowing you to savor delicious meals and beverages in the privacy of your own room at any hour. Daily housekeeping ensures that your stay remains pristine and comfortable, providing a welcoming atmosphere where every detail is attended to. At Sheraton Manila Hotel, our attentive dining facilities promise a convenient, flavorful, and relaxing experience throughout your stay.
Luxurious Room Offerings at Sheraton Manila Hotel
Indulge in the exquisite accommodations at Sheraton Manila Hotel at Newport World Resorts, where every room is designed with your comfort in mind. Choose from a selection of elegantly appointed guest rooms, including the spacious Guest Room with 1 King Bed or the versatile Guest Room with 2 Queen Beds, each offering 44 square meters of stylish living space. For those seeking a touch of exclusivity, opt for the Guest Rooms with Club Lounge access, providing an elevated experience tailored for discerning travelers.
For families or groups, the hotel presents the Family Room, a stunning 2-Bedroom Bi-level Loft that accommodates 71 square meters of space, featuring a King Bed in one bedroom and a Twin Bed in the loft. Elevate your stay with the Larger Guest Rooms, which boast a Whirlpool and expansive layouts of 70 square meters. For a more luxurious experience, the 1 Bedroom Junior Suite and the 1 Bedroom Executive Suite provide breathtaking city views, with generous spaces of 90 and 132 square meters respectively. The Sheraton Suite and the opulent 2 Bedroom Presidential Suite offer the ultimate in luxury, perfect for those who desire an unforgettable stay in Manila.
Booking your stay at Sheraton Manila Hotel through Agoda ensures you receive the best prices available, making your travel planning both economical and straightforward. With a user-friendly platform, Agoda allows for a hassle-free booking experience, allowing you to secure your dream accommodation with just a few clicks. Experience the vibrant culture of Manila while enjoying the comfort and elegance of Sheraton Manila Hotel.
Discover the Vibrant Charm of Pasay in Manila, Philippines
Nestled in the heart of Manila, Philippines, the Sheraton Manila Hotel offers guests the perfect base to explore the vibrant charm of Pasay. This bustling district is known for its lively atmosphere, rich cultural heritage, and proximity to some of the city's most popular attractions.
Step outside the hotel and immerse yourself in the vibrant streets of Pasay. Indulge in a shopping spree at the nearby Mall of Asia, one of the largest shopping centers in the world, offering a wide range of retail outlets, entertainment options, and dining experiences. For a taste of local culture, visit the Cultural Center of the Philippines, where you can catch a performance or admire the stunning architecture.
Pasay is also home to some of Manila's top tourist destinations. Take a leisurely stroll along the picturesque Manila Baywalk and enjoy breathtaking views of the sunset over the Manila Bay. For a dose of adrenaline, head to the Star City amusement park and enjoy thrilling rides and attractions for all ages. And if you're feeling lucky, the Resorts World Manila complex is just a short drive away, offering a world-class casino, luxury shopping, and entertainment options.
With its vibrant atmosphere, rich cultural heritage, and proximity to popular attractions, Pasay is a must-visit destination in Manila, Philippines. Whether you're a shopaholic, a culture enthusiast, or a thrill-seeker, this vibrant district has something to offer everyone. Book your stay at the Sheraton Manila Hotel and experience the best of Pasay and Manila.
Convenient Transportation from the Airport to Sheraton Manila Hotel
Located in Pasay, Manila, Sheraton Manila Hotel offers a luxurious and convenient stay for travelers visiting the vibrant capital city of the Philippines. Getting to the hotel from the nearest airports is a breeze, thanks to the excellent transportation options available.
If you are arriving at Ninoy Aquino International Airport (NAIA), the closest airport to Sheraton Manila Hotel, you have several transportation choices. The most convenient option is to take a taxi or book a ride-sharing service directly from the airport. This allows you to enjoy a hassle-free journey and arrive at the hotel in just a short drive.
Another option is to use the Manila Metro Rail Transit System (MRT) or the Light Rail Transit System (LRT). From NAIA, you can take a taxi or a shuttle service to the nearest MRT or LRT station. Once at the station, you can easily navigate the train system to reach the closest station to Sheraton Manila Hotel. From there, it's just a short taxi ride or a pleasant walk to the hotel.
For those who prefer public buses, there are also bus services available from NAIA to various parts of Manila. You can take a bus to Pasay Rotonda, which is near Sheraton Manila Hotel, and then either walk or take a short taxi ride to the hotel.
No matter which mode of transportation you choose, the journey from the airport to Sheraton Manila Hotel is convenient and efficient, ensuring a smooth start to your stay in Manila. With its luxurious accommodations, excellent amenities, and strategic location, Sheraton Manila Hotel is the perfect choice for both business and leisure travelers.
Explore the Vibrant Surroundings of Sheraton Manila Hotel
Situated in the heart of Manila, Sheraton Manila Hotel offers easy access to a range of exciting landmarks and attractions. Just a short distance away, you'll find the renowned Villamor Golf Club, perfect for golf enthusiasts looking to tee off in a picturesque setting. The club boasts a challenging 18-hole course surrounded by lush greenery, providing a tranquil escape from the bustling city.
For those seeking entertainment, the nearby Newport Steel Carpark Building 1 is home to a vibrant nightlife scene. Here, you can explore an array of bars, clubs, and restaurants, offering a variety of cuisines and live music performances. Whether you're in the mood for a casual night out or a lively dance floor, this area has something for everyone.
Additionally, Sheraton Manila Hotel is conveniently located near the NAIA Car Park, making it an ideal choice for travelers looking for a comfortable stay before or after a flight. This proximity ensures a seamless travel experience, allowing you to relax and unwind before embarking on your next adventure.
Convenient Public Transport Stations Near Sheraton Manila Hotel
Sheraton Manila Hotel is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore Manila. Just a short distance away, you'll find Baclaran LRT Station, Manila Light Rail Transit System, Taft Avenue MRT Station, EDSA LRT Station, and Libertad LRT Station.
Baclaran LRT Station is a bustling transportation hub that connects you to different parts of Manila. From here, you can easily access popular attractions such as Rizal Park, Intramuros, and the National Museum. The Manila Light Rail Transit System, also nearby, offers seamless connections to various destinations in the city, including shopping districts like Divisoria and Quiapo.
If you prefer to travel by MRT, the Taft Avenue MRT Station is within walking distance from the hotel. This station provides a convenient link to major business districts like Makati and Bonifacio Global City. Additionally, the EDSA LRT Station and Libertad LRT Station are just a short distance away, providing further accessibility to different parts of Manila.
With these public transport stations in close proximity to Sheraton Manila Hotel, exploring the vibrant city of Manila has never been easier. Whether you're here for business or leisure, you'll have no trouble getting around and discovering all that Manila has to offer.
Delicious Dining Options Nearby
When it comes to dining, Sheraton Manila Hotel is surrounded by a variety of restaurants that will satisfy any craving. Just a short walk away, you'll find Pinoy Star Cafe, a local favorite known for its authentic Filipino dishes. If you're in the mood for some mouthwatering chicken wings, Wing Nation Unliwings is the place to go. Andok's is another nearby option, offering delicious roasted chicken and other Filipino favorites. For those looking for a refreshing drink, Elyglofan is a popular spot known for its refreshing fruit shakes. If you're in the mood for pizza, head over to Pizza Hut Evangelista, where you can indulge in your favorite toppings. RabStar Craving is a great choice for those craving some tasty snacks, while Capitol Restaurant Taft offers a wide range of Chinese and Filipino dishes. And for a hearty breakfast or brunch, Tapsihan SA Cabre is the perfect spot to enjoy traditional Filipino breakfast fare. With these fantastic dining options just steps away, you'll never have to worry about finding a delicious meal during your stay at Sheraton Manila Hotel.
Shop 'til you drop at Sheraton Manila Hotel's surrounding shopping landmarks
Located in the heart of Manila, Sheraton Manila Hotel offers easy access to a variety of shopping landmarks that are sure to satisfy every shopaholic's cravings. Just a stone's throw away from the hotel is Newport Mall, a premier shopping destination that boasts a wide range of retail stores, boutiques, and international brands. Whether you're looking for the latest fashion trends, electronics, or souvenirs to take back home, Newport Mall has it all. Additionally, the Civil Aviation Authority of the Philippines is also nearby, offering a unique shopping experience with its selection of aviation-themed merchandise. And for those seeking a more upscale shopping experience, Jw summit is just a short distance away, featuring high-end fashion brands and luxury items. With these fantastic shopping landmarks surrounding Sheraton Manila Hotel, guests are guaranteed a memorable and satisfying retail therapy experience.
Luxury at an Affordable Price: Sheraton Manila Hotel
Indulge in the ultimate luxury experience at Sheraton Manila Hotel without breaking the bank. With an average room price of $246, Sheraton Manila Hotel offers an unbeatable value for its world-class amenities and exceptional service. Compared to the average price of a hotel room in Manila, which is $57, Sheraton Manila Hotel provides an elevated experience at a surprisingly affordable rate.
At Sheraton Manila Hotel, you can expect nothing less than a lavish stay. Each room is meticulously designed with modern furnishings and stylish decor, creating a sophisticated ambiance that exudes elegance. The hotel boasts a wide range of amenities, including a state-of-the-art fitness center, a luxurious spa, and a rooftop pool with breathtaking city views. Whether you're traveling for business or leisure, Sheraton Manila Hotel offers the perfect blend of comfort and convenience.
Don't miss the opportunity to experience luxury at an affordable price. Book your stay at Sheraton Manila Hotel today and immerse yourself in a world of opulence and relaxation.
A Memorable Stay at Sheraton Manila Hotel
Sheraton Manila Hotel offers an unforgettable experience with its exceptional service, stunning facilities, and convenient location. From the moment you arrive, you will be greeted by a friendly and professional staff who go above and beyond to make your stay enjoyable. The hotel's beautiful new design exudes elegance and sophistication, creating a welcoming atmosphere for guests.
One of the standout features of Sheraton Manila Hotel is its top-notch security, ensuring a safe and secure stay for all guests. The rooms are not only aesthetically pleasing but also provide a comfortable and relaxing space to unwind after a long day. With excellent service as their priority, the hotel staff ensures that every guest's needs are met, making for a truly memorable stay.
Conveniently located near the airport, Sheraton Manila Hotel is also part of Resorts World, offering a wide range of entertainment options. From cinemas and food outlets to a casino and high-end shops, there is something for everyone to enjoy. The hotel's dining options are also highly praised, with a breakfast spread that offers the biggest variety and delicious food that satisfies even the most discerning taste buds.
Overall, Sheraton Manila Hotel provides an exceptional experience for its guests. With its attentive staff, stunning facilities, and convenient location, it is the perfect choice for both leisure and business travelers looking for a memorable stay in Manila.
A Luxurious Haven with Exceptional Customer Ratings
Sheraton Manila Hotel in Manila, Philippines, is a true gem that has garnered outstanding customer ratings. With an impressive overall rating of 8.9, this hotel has left a lasting impression on its guests. Offering excellent value for money, with a rating of 8.5, Sheraton Manila Hotel ensures that guests receive top-notch service and amenities without breaking the bank.
One of the standout features of this hotel is its exceptional facilities, which have earned a remarkable rating of 9.0. From its stylish and well-equipped rooms to its state-of-the-art fitness center and refreshing swimming pool, Sheraton Manila Hotel goes above and beyond to provide a luxurious experience for its guests. Whether you're traveling for business or leisure, you'll find everything you need within the hotel's premises.
Cleanliness is of utmost importance at Sheraton Manila Hotel, and it shows in its impressive rating of 9.3. Guests can expect immaculate rooms, pristine public areas, and meticulous attention to detail throughout their stay. The hotel's commitment to maintaining a clean and hygienic environment ensures that guests can relax and unwind in a space that feels fresh and inviting.
Located in a prime area, Sheraton Manila Hotel also scores an impressive rating of 8.9 for its convenient location. Situated near major attractions, shopping centers, and transportation hubs, guests have easy access to the best that Manila has to offer. Whether you're exploring the vibrant city or attending business meetings, this hotel's strategic location ensures that you're never too far away from where you need to be.
The staff at Sheraton Manila Hotel are the epitome of professionalism and warmth, earning a remarkable rating of 9.0 for their performance. From the moment you step foot in the hotel until the time of your departure, the attentive and friendly staff will go above and beyond to ensure that your every need is met. Their dedication to providing exceptional service creates a welcoming and memorable experience for every guest.
With its exceptional ratings for value, facilities, cleanliness, location, and staff performance, Sheraton Manila Hotel is a true testament to luxury and hospitality. Whether you're traveling for business or leisure, this hotel guarantees an unforgettable stay that exceeds all expectations.
Exceptional9.2
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Excellent
10 most recent verified ratings received by the property
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The hotel features an excellent and helpful staff team, always willing to go above and beyond. The rooms are spacious, well-maintained, and perfect for a comfortable stay. Its central location makes it an ideal choice for shopping, dining, or exploring the city. There's direct access to a nearby mall. Breakfast is delicious, albeit with a limited selection. The hotel is also family-friendly, with amenities to ensure a fun stay for children.
Service below average, wait times during check-in/out.
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Pool
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Our stay at Sheraton Manila was pleasant overall. The room was excellent — very clean, comfortable, and offered a magnificent view of the airport and the sunset. We truly enjoyed the ambiance and the relaxing environment inside the room. However, for a 5-star luxury hotel, the service needs significant improvement. Many of our requests were either addressed only after multiple follow-ups or were not delivered at all. Additionally, the valet service and the receiving/welcoming staff were not attentive, which affected our arrival experience. The valet service in particular was quite poor, and the receiving area team needs better responsiveness and coordination. We hope Sheraton Manila can improve the consistency and attentiveness of their service teams, as the hotel’s facilities and views have great potential to provide an exceptional stay.
We truly enjoyed our stay at Sheraton and appreciated the overall experience. However, I believe there are areas where improvements could enhance the value for money and elevate the level of service to match expectations of a 4/5-star property. - **Club Lounge:** While the lounge provided a pleasant atmosphere, the food selection felt limited compared to similar hotels. Expanding the variety would make the experience more memorable and justify the premium positioning. - **Staff Service:** The staff were courteous and guided us to the lounge area for check‑in, which was a nice touch. That said, they could be more proactive in engaging guests—for example, asking if we were celebrating a special occasion. I mentioned it myself, and while the petite cake and greeting card were appreciated, a more personalized gesture would have elevated the experience. - **Evening Cocktails:** Service during the lounge cocktails was noticeably slow, likely due to staffing challenges. Even on weekdays, many business travelers rely on efficient service, so ensuring adequate staff coverage would greatly improve guest satisfaction. Overall, Sheraton delivers a comfortable stay, but with enhancements in staff attentiveness and lounge offerings, the experience could truly stand out among other 4/5 star hotels.
We had a wonderful stay at this beautiful property — the place itself is truly amazing. The ambiance, cleanliness, and overall vibe made it a very comfortable and enjoyable experience. It’s clear that a lot of thought has gone into making it a great place for guests. That said, there were a couple of concerns worth mentioning. Upon arrival and during check-in, no one offered assistance with our luggage, which was a bit disappointing, especially after a long journey. Additionally, we noticed that our room was cleaned without our prior consent, which felt like a slight overstep in terms of privacy. Aside from those issues, everything else about the stay was excellent. The location, the amenities, and the overall atmosphere definitely made it a memorable and pleasant visit. We'd still recommend it, and would consider staying again — hopefully with a bit more attention to guest service in the future.
The hotel room I stayed in was a lounge-type room that offered excellent breakfast meals and all-day snacks. I was surprised to find that they even served a full dinner meal — truly the best hotel for anyone planning a staycation, as you don’t have to worry about food at all. Not to mention, the pool — the largest I’ve ever swum in — was amazing. It had warm water that made the experience incredibly relaxing and added great value for the money we paid. The staff were very accommodating, and the room was spacious and reasonably priced. This is the first time I’ve written a review, and as I’m writing this, I’m genuinely excited to share my wonderful experience with everyone who reads it.
Good accommodation with clean and comfortable rooms at a reasonable price. The rooms are nice, well-maintained, and offer good value for money. The only downside is the access to the airport bridge. Although the hotel is nearby, the walking path is not pedestrian-friendly-it's along a busy street, uneven, and exposed to potential accidents. Unfortunately, the hotel does not provide a complimentary shuttle and charges over PHP 2,000 per trip for a very short distance (just a few hundred meters). It would greatly improve the guest experience if the hotel could offer a free or reasonably priced shuttle service, especially for guests with early morning flights, to ensure safer and more seamless airport access.
Positive aspects Staff service: All staff members were very friendly, and their response to requests was impressively quick. Room condition: The room was comfortable, and especially the bed condition was excellent, allowing for a good night’s sleep. Best view: If you have children, I highly recommend the airport view. You can see airplanes outside the window, and my child really enjoys it. Amenities: The swimming pool is well designed for children to play, making it perfect for family travelers. The gym is a bit small but there were no inconveniences in using it. Negative aspects Bathroom facilities: The bathroom facilities were puzzling for a hotel of this level. The toilet was a very small model, unlike the typical hotel size, and it seemed that the sink faucet was installed incorrectly regarding its length, making it inconvenient to use. Breakfast: Aside from the bakery items, the overall composition was lacking. There was a noticeable quality difference compared to the nearby Hilton, which was disappointing. Movement route: The corridor leading to the mall on the second floor connects to the casino side, where the smell of smoke is overwhelming. It was very uncomfortable to pass through with children.
The room size and mattress was comfortable, but the pillows were not, it was too soft and flat. I requested for a foam pillow, but it was hard so ended up not using it. The location offers decent walkability to Newport Mall and the Casino. Although the mall is small, and not many shops, but good amount of restaurants to choose from. The bathroom and room carpet can be improved. You can tell the carpet has not been deep cleaned for years, there were stains, and just doesn't look clean. The toilet bowl led doesn't close silently, and the bathroom floor corners can be cleaned properly. The front desk and concierge staff were very helpful and friendly.
This property offers an unbeatable location with stunning views that enhance the overall experience. The cleanliness is impeccable, and the staff goes above and beyond to ensure a pleasant stay. Facilities like the pool are top-notch, making it easy to relax, while the Wi-Fi is reliable for those who need to stay connected. The bathroom amenities add a touch of comfort, ensuring restful nights. Highly recommend for anyone looking for a great getaway.
I booked a room that came with Lounge Access, thinking little of it initially, as I thought it was only convenient to stay after a corporate event in the area. The perk of being able to check in and out at the Lounge was a pleasant development for me. The room and other utilities (the gym, specifically) were also superb, quite spacious, clean, with well-maintained equipment. Last but certainly not the least, were the very accommodating staff. Warm, attentive and very helpful, their assistance made my stay quite enjoyable indeed.
Booked 2 rooms and stayed for only 1 night, we have an early morning flight the next day, so we dont have to travel far to reach the airport. They also have free shuttle service from 10am, you just need to cross the runway bridge from NAIA terminal 3 (level4). Rooms were so big and clean, had a very relaxing shower and sleep. Our rooms were upgraded for free because there were more guests that day, too bad we didnt stay long and enjoy the amenities more. We'll definitely stay here again. Thank you for a great service!
The best feature for me is the room that we booked- with whirlpool/jacuzzi. It’s an awesome way to relax and unwind. The breakfast is also worth mentioning since it features many international dishes. Thankful for the simple anniversary set up since they got wind we are spending our wedding anniversary there. I do find the amenities bare and has seen other hotels that splurged on fixtures and other fineries. That being said, it’s clean and comfortable and is considered a good choice for a couple stay.
A hidden gem for families who want to have a peaceful retreat with 5 star service without driving for hours! The room was spacious with a nice view of the airplanes taking off. They gave a a complimentary Executive Lounge access that leveled up the whole experience. The pool was super clean, big, and my kid enjoyed it! Pool snacks were amazing..pizza and potato wedges. Staff were courteous to the max. Check in and check out a breeze. Can't wait to go back!!!
We booked 2 rooms for New Year’s Eve last December 31 — one room for the four of us and another for my parents-in-law. The room assigned to us was a pleasant surprise because it had a jacuzzi, which instantly elevated the whole experience. After a long, busy year, soaking in the jacuzzi felt incredibly relaxing and indulgent — truly a highlight of our stay. ✨🛁 Both rooms were spacious, clean, and well-maintained, with that signature Sheraton comfort. Staff were professional and accommodating, even with the hotel being understandably busy due to the New Year crowd. Check-in and coordination for two rooms went smoothly. Overall, it was a great way to welcome the New Year — comfortable, relaxing, and memorable, especially with family. The jacuzzi room alone made the booking totally worth it.
Had the Club Access stay - great service, even though we checked in late in the evening. Food and cleanliness were perfect. And of course, the location was the best - as we booked this to make sure we catch our flight (In NAIA T3). Will be back!
Staff was superb and the rooms were clean. Amenities such as the pool, gym, and spa were great. One thing I felt lacking was the in-room WiFi speed, which seemingly throttles video calls so virtual meetings were horrible. Overall, still a great hotel to stay at if you are on vacation. Bonus points for being in front of the Airport, which means faster access in case you just arrive in the country.
The hotel was clean and spacious. The staff were courteous and has the initiative to help. They were generous and understanding of our needs, especially with senior citizens. The location was conveniently across the Newport mall and theatre. I will definitely choose to always stay at Sheraton.m, because of their professionalism and excellent hospitality.
Good accommodation with clean and comfortable rooms at a reasonable price. The rooms are nice, well-maintained, and offer good value for money. The only downside is the access to the airport bridge. Although the hotel is nearby, the walking path is not pedestrian-friendly-it's along a busy street, uneven, and exposed to potential accidents. Unfortunately, the hotel does not provide a complimentary shuttle and charges over PHP 2,000 per trip for a very short distance (just a few hundred meters). It would greatly improve the guest experience if the hotel could offer a free or reasonably priced shuttle service, especially for guests with early morning flights, to ensure safer and more seamless airport access.
This property offer incredible value for money with its prime location that makes exploring the area a breeze. The cleanliness of the rooms and common areas is top-notch, ensuring a comfortable environment throughout the stay. The staff is friendly and attentive, always ready to assist with a smile. Facilities are well-maintained and provide everything needed for a relaxing visit, making it a fantastic choice for anyone looking to unwind.
Sheraton exceeded our expectations. The room was clean and smelled nice and really spacious. We loved having the club lounge access, you basically get breakfast and dinner for free, also unlimited alcohol during dinner and coffee & refreshments and snacks throughout the day. The staff were incredibly helpful and always ready to serve. 100/10
950 meters to public transportation
Airport transfer
Air conditioning
Daily housekeeping
“Would come back”
We checked in the day before Father’s Day and Sheraton had all kinds of activities and treats for kids and the families. At the Mezzanine where we checked-in, they were giving out free cotton candies, free popcorn, free juice, free coffee, free ice cream, and art classes for the kids! It was like a mini carnival and my daughter had fun! When I asked if it was a usual thing or just because it’s Father’s Day the day after, I was informed it wa the latter. The room - the room I booked via Agoda was not available at that time, from a 2 Queen Guest Bedroom it was switched to a 1 King Guest Bedroom with an additional bed (free of charge). I initially pushed back and asked when the room we chose would be available however they could not provide an exact time. We checked in around past 4PM, we were accommodated around 5PM. My daughter could no longer wait and plunge at the pool so I said yes to the room changes. The room was nice and had the view of the airport. The room was a bit crammed when the extra bed was added. Not all the outlets were working and they apologized for it. The bathroom door got stuck while I was in the bathroom, luckily my husband was in the room and was able to call the front desk for help. After 15 mins one of their staff went up the room and helped unlock the door. He mentioned that it usually happens and adviced us not to fully close the bathroom door to avoid it from happening again. It could have been better if there was a phone in the bathroom. If my husband wasn’t there in the room, I had no one to ask for help. My daughter had fun playing at the Kid’s Playroom and at the pool. The staff were exceptional and friendly! They assisted my daughter and talked with her (chatty child) and treated her like she was an adult. It was nice and she was happy. The hotel and staff were very child friendly and the hallways do not smell like cigarette smoke unlike in Okura. Aside from that, the staff were well informed, they mentioned that during weekends there were activities for kids not limited to the Kid’s Club ir playroom but within the entire hotel in general. Personally, I think it’s great, it gives the children a huge time away from gadgets. They also offer free child sitting in case parents or the adults would like to go to the casino. Location wise, it is very convinient if you have flights and want to avoid the crazy traffic since it is located in front of NAIA Terminal 3. This was convinient for us as we were traveling to Australia the day after. For cleanliness, the room was clean and the hallways doesn’t smell like cigarettes unlike in Okura which is a big factor on my end as we had a child traveling with us. Facilities were good, we were able to urilize the pool, the playroom, the spa was nice too! They were giving out unlimited Summit bottled waters and the dental kit was with Colgate unlike in Okura and Hilton wherein the water were in sealed glass bottled waters and the dental kit were the generic toothpaste. The body wash, shampoo, and conditioner had an oak wood smell and it was nice. The Lounge food and drink options were alright. The price was decent for a hotel. The chicharon bulaklak did have a little after taste. S Kitchen was plesantly good. The buffet breakfast options were the typical ones. A lot lighter than Okura but not as good as Hilton’s. We availed it separately from the room. Overall, we would come back especially as we had a good time staying at the hotel and the staff were amazing and attentive. If you are travelling with kids, this hotel is good and ai personally recommend it.