Sheraton Orlando Lake Buena Vista Resort

12205 S Apopka Vineland Road, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 32836
Sheraton Orlando Lake Buena Vista Resort
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Guest Room Two Queens, Guest room, 2 Queen, No view Sheraton Orlando Lake Buena Vista Resort
Lobby Sheraton Orlando Lake Buena Vista Resort
Interior view Sheraton Orlando Lake Buena Vista Resort
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7.8
Very good
/10
(1009 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Epcot Theme Park4.42 km
  • Discovery Cove4.83 km
  • SeaWorld Orlando5.06 km
  • Walt Disney World5.82 km
  • Disney's Hollywood Studios6.14 km
  • Magic Kingdom8.11 km
  • Disney's Animal Kingdom8.92 km
  • The Wizarding World of Harry Potter9.96 km
  • Universal Studios Florida10.31 km
  • Universal's Islands of Adventure10.48 km
  • Highlights and ratings

    4-star Hotel
    Free Wi-Fi

    Don't miss out!

    13 travelers have booked today.

    "Separate area for small kids is a nice touch."
    Sam - 26 August 2016
    Excellent comfort
    8.2 room quality and comfort
    Very good service
    7.7 rating for service
    Very good cleanliness
    7.5 rating for cleanliness
    Very good facilities on premise
    7.3 facilities on premise
    • Located in heart of Orlando (FL)

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Air conditioning

    Cheaper than 99% of all properties in Orlando (FL) in the last 24 hoursCompared to 43,229 Orlando (FL) properties at Agoda for various dates
    Value for money7.6
    Location rating8.5
    Nearest airportKissimmee Gateway Airport (ISM)
    Distance to airport12.5 km

    Rooms available at Sheraton Orlando Lake Buena Vista Resort

    8.2
    Excellent
    Room comfort & quality
    Guest Room Two Queens, Guest room, 2 Queen, No view
    Guest Room Two Queens, Guest room, 2 Queen, No view
    ...
    • Non-smoking
    • Shower and bathtub
    • 2 queen beds and 1 king bed
    Enter dates to see prices
    Guest room, 1 King, Pool view
    Guest room, 1 King, Pool view
    ...
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Guest room, 1 King, Sofa bed, Pool view
    Guest room, 1 King, Sofa bed, Pool view
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Family Room, 2 Doubles, Guest room, Double, Sofa bed
    Family Room, 2 Doubles, Guest room, Double, Sofa bed
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 2 double beds & 1 sofa bed
    Enter dates to see prices
    Guest Room King, Guest room, 1 King, No view
    Guest Room King, Guest room, 1 King, No view
    ...
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Family Room, Double, Guest room, Pool view
    Family Room, Double, Guest room, Pool view
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 2 queen beds and 1 sofa bed
    Enter dates to see prices
    Family Room, Bunkbed, Larger Guest room, Pool view
    Family Room, Bunkbed, Larger Guest room, Pool view
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 1 king bed and 1 bunk bed a...
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    Two Beds Poolview, Guest room, Queen, Pool view
    Two Beds Poolview, Guest room, Queen, Pool view
    ...
    • Shower and bathtub
    • 2 queen beds
    Enter dates to see prices
    King Poolview, Guest room, 1 King, Pool view
    King Poolview, Guest room, 1 King, Pool view
    ...
    • Shower and bathtub
    • 1 king bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 46 m²/495 ft²
    • Separate shower/bathtub
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sheraton Orlando Lake Buena Vista Resort?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sheraton Orlando Lake Buena Vista Resort?

    A stay at Sheraton Orlando Lake Buena Vista Resort also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Sheraton Orlando Lake Buena Vista Resort has a car park right on site for maximum convenience. Car parking is available for an additional charge. You can drive in and park yourself, or use the hotel's valet service. If you're looking for an easy way to get around Orlando (FL) with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Sheraton Orlando Lake Buena Vista Resort?

    Sheraton Orlando Lake Buena Vista Resort does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    Property ranking|Compared to 43,229 Orlando (FL) properties
    See all rankings
    Value for money score
    7.6/10
    Location score
    8.5/10
    Service score
    7.7/10
    Cleanliness score
    7.5/10
    Better than
    99
    %
    of Orlando (FL) properties
    Better than
    99
    %
    of Orlando (FL) properties
    Better than
    99
    %
    of Orlando (FL) properties
    Better than
    99
    %
    of Orlando (FL) properties
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    More about Sheraton Orlando Lake Buena Vista Resort

    More about Sheraton Orlando Lake Buena Vista Resort

    Description

    Show less

    Most talked about facilities

    Swimming Pool
    2 mentions
    Car Park
    2 mentions
    Housekeeping
    2 mentions
    Internet
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Zest
    Cuisine:American
    Menu:Buffet, A-la-carte
    27 Palms Grill
    Cuisine:American
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Sheraton Orlando Lake Buena Vista Resort from real guests

    Overall rating
    7.5
    Very good
    From 1707 reviews
    Provided by verified guests of
    Agoda Reviews (55)Booking.com Reviews (954)
    Rating via Agoda7.7
    /
    10
    Cleanliness7.5
    Facilities7.3
    Location8.5
    Room comfort and quality8.2
    Service7.7
    Value for money7.6
    High score for Orlando (FL)
    Rating
    9+ Exceptional (10)
    8-9 Excellent (6)
    7-8 Very Good (9)
    6-7 Good (4)
    <6 Below Expectation (7)
    Time of the year
    Mar - May (8)
    Jun - Aug (15)
    Sep - Nov (3)
    Dec - Feb (10)
    All guests (55)
    All room types
    All languages
    Showing 36 verified guest comments
    12
    6.8
    Good
    Jason from Australia
    Family with young children
    Family Room, Bunkbed, Larger Guest room, Pool view
    Stayed 1 night in January 2020

    Good”

    Room next to delivery dock very very noisy all night long

    Reviewed January 10, 2020
    3.6
    Muhammad from United States
    Family with young children
    Guest Room Two Queens, Guest room, 2 Queen, No view
    Stayed 2 nights in July 2019

    Worst hotel I have ever seen in my entire life ”

    I selected the hotel due to brand name and pictures found on website of agoda,At the time of checkin I found that room is tiny and with seepage on the roof. Not only this it also has wash basin in the room in front of bed which is supposed to be in toilet or bath room it is

    Reviewed July 25, 2019
    3.6
    samantha from United States
    Family with young children
    Guest Room Two Queens, Guest room, 2 Queen, No view
    Stayed 1 night in May 2019

    Terrible”

    What a dump! We kept saying we feel like we’re in the movie the shining. Hidden charges- parking and resort fee. Felt so ripped off!!!!!

    Reviewed May 31, 2019
    3.2
    Johan from United States
    Family with young children
    Two Beds Poolview, Guest room, Queen, Pool view
    Stayed 1 night in May 2019

    Got charged for services I didn't need or want. Wasn't aware before hand about being forced to pay.”

    Have to pay for pool side services separately and it is NOT optional! Was told drinks were included in this fee for next to pool but was charged for this again. Did not enjoy being misled by hotel staff into paying this mandatory fee for nothing! Horrible policies!

    Reviewed May 31, 2019
    8.4
    Excellent
    Aaron
    Family with young children
    Guest Room King, Guest room, 1 King, No view
    Stayed 4 nights in May 2019

    Disney trip”

    Overall was good except parking need to pay

    Reviewed May 26, 2019
    9.6
    Exceptional
    Luibeth
    Family with young children
    Two Beds Poolview, Guest room, Queen, Pool view
    Stayed 2 nights in March 2019

    Comfortable ”

    The staff was great. They helped with anything I needed. We had just a few issues with the room but they got resolved.

    Reviewed March 04, 2019
    10.0
    Exceptional
    Ken from United States
    Couple
    King Poolview, Guest room, 1 King, Pool view
    Stayed 1 night in February 2019

    Exceptional”

    We will definitely join your family at the Sheraton again. Thanks for a great stay.

    Reviewed February 11, 2019
    6.8
    Good
    Anthony from Hong Kong
    Family with young children
    Stayed 4 nights in July 2018

    Not the good Sheraton Hotels we normally stay with”

    Overall the hotel is not bad except the cleaning is poor. My wife complaint her personal towel was wet and placed on the toilet so she wondered if it was being used to clean up the toilet! Coffee stain on table was not cleaned. We switched to this hotel in last minute because we like to stay in Sheraton hotels but this time we are very disappointed! Location is not bad as it’s close to some restaurants and 7-eleven.

    Reviewed August 05, 2018
    6.0
    Marivic from United States
    Business traveler
    Stayed 4 nights in January 2017

    It was good”

    The waiter in the Resto was not good

    Reviewed January 30, 2017
    10.0
    Exceptional
    CHEOLYEON from South Korea
    Business traveler
    Stayed 4 nights in January 2017

    great”

    no amenities...

    Reviewed January 29, 2017
    10.0
    Exceptional
    FIRAS from Kuwait
    Couple
    Stayed 7 nights in December 2016

    Wonderful hotel ”

    Location services and staff

    Reviewed December 14, 2016
    8.0
    Excellent
    Jessie from Philippines
    Couple
    Stayed 3 nights in June 2015

    Great stay”

    Had a great stay, overall satisfaction.

    Reviewed October 09, 2016
    10.0
    Exceptional
    FIRAS from Kuwait
    Couple
    Stayed 4 nights in August 2016

    Wonderful hotel ”

    Location services and staff

    Reviewed September 02, 2016
    5.6
    Sam from United States
    Family with young children
    Stayed 4 nights in August 2016

    This hotel is "dated"... in need of a major overhaul.”

    This place has not been updated for at least 15 years. Rust stains in the bathroom faucets, old style popcorn ceiling and no continental breakfast. The hotel complex includes 4 buildings, only 2 of which are connected from within, the other 2 are not. You must walk outside and around the complex to get to the main lobby. Location is not ideal, it's a minimum of 10 minutes from the main attractions. One good thing... the outdoor pool is nice. Separate area for small kids is a nice touch. Service was good, no issues there. An average of 7.8 is high This place falls short of what I expected from a Sheraton.

    Reviewed August 26, 2016
    3.6
    LAM from Hong Kong
    Family with teens
    Stayed 6 nights in July 2016

    My Bad Experience in a "Sheraton !!!!" Hotel”

    In fact, the hotel is quite dirty; bad response to customer query; bad services of travel counter; house keeping not really function well; not tidy up the room in acceptable standard; charging of car parking everyday for US$15 to guest is not fair. My husband is a SPG member; can't check his membership for we couldn't state the member number !!!!! What a "Sheraton" hotel ???!!!

    Reviewed August 10, 2016
    10.0
    Exceptional
    Wen from United States
    Family with teens
    Stayed 2 nights in July 2016

    excellent”

    While staying at this hotel, we faced some facility problems. But this hotel can fix it very quick. I enjoy the service they provided.

    Reviewed August 04, 2016
    9.2
    Exceptional
    Mohammed from Saudi Arabia
    Family with young children
    Stayed 8 nights in July 2016

    Great”

    Good

    Reviewed July 31, 2016
    4.4
    Luu from Vietnam
    Family with teens
    Stayed 1 night in July 2016

    Not good ”

    Disappointing

    Reviewed July 27, 2016
    8.3
    Excellent
    sandra from Indonesia
    Solo traveler
    Stayed 2 nights in May 2015

    great place to stay”

    strategic location, great hospitality, sincereness from the staff

    Luar biasa. Feel like having assistance during my stay

    Reviewed August 11, 2015
    7.7
    Very good
    Wing from United States
    Couple
    Stayed 1 night in April 2015

    Close to Disney world”

    Location, shuttle service and friendly staffs

    The location is close to the Disney world. Has couple of shuttle services from and to the different theme parks a day. We enjoyed the stays.

    Reviewed May 03, 2015
    12
    This is a popular property. Don't miss out!

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    Sheraton Orlando Lake Buena Vista Resort
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    • Excellent location
    • Epcot Theme Park