Signature Lux Hotel by ONOMO - Sandton
Standard Queen Signature Lux Hotel by ONOMO - Sandton
Lobby Signature Lux Hotel by ONOMO - Sandton
Lobby Signature Lux Hotel by ONOMO - Sandton
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8.3
Excellent
2.4% this month
/10
(500 reviews)See what guests said
See map
9.5
Exceptional
Location rating score
Exceptional location
Popular neighborhood
Parking
FREE
  • Nelson Mandela Square60 m
  • Gautrain130 m
  • Sandton City Shopping Centre190 m
  • Sandton Square240 m
  • Sandton City Mall410 m
  • Inanda Club410 m
  • Sandton City440 m
  • Village Walk Shopping Centre470 m
  • Consulate General of Argentina610 m
  • SA Tourism1.26 km
  • Free Wi-Fi
    2018

    Signature Lux Hotel by ONOMO - Sandton

    135 West Street, Sandton, Sandton, Johannesburg, South Africa, 2096 - See map
    Excellent cleanliness
    8.5 rating for cleanliness
    Exceptional reputation
    Recommended by 85% of guests
    • 130 meters to public transportation

    • Airport transfer

    • Located in heart of Johannesburg

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Don't miss out!

    4 travelers have booked today.

    Property ranking|Compared to 2,643 Johannesburg properties
    See all rankings
    Location score
    9.5/10
    Cheapest price score
    Value for money score
    8.4/10
    Cleanliness score
    8.5/10
    Better than
    99
    %
    of Johannesburg properties
    Better than
    99
    %
    of Johannesburg properties
    Better than
    97
    %
    of Johannesburg properties
    Better than
    97
    %
    of Johannesburg properties
    Value for money8.4
    Location rating9.5
    Nearest airportO. R. Tambo International Airport (JNB)
    Distance to airport17.7 km

    Rooms available at Signature Lux Hotel by ONOMO - Sandton

    Standard Queen
    Standard Queen
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Non-smoking
    • Shower
    • 1 single bed
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    Standard Twin Room
    Standard Twin Room
    ...
    • Shower
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    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Standard King Room
    Standard King Room
    ...
    • Shower
    • 1 king bed
    Enter dates to see prices
    room
    room
    ...
      Enter dates to see prices
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      More about Signature Lux Hotel by ONOMO - Sandton

      More about Signature Lux Hotel by ONOMO - Sandton

      An overview

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Signature Lux Hotel by ONOMO - Sandton from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (500)Booking.com Reviews (8173)
      8.3
      /
      10
      Excellent
      2.4% this month
      Cleanliness8.5
      Facilities7.2
      Location9.5
      Service7.8
      Value for money8.4
      Rating
      9+ Exceptional (79)
      8-9 Excellent (45)
      7-8 Very Good (43)
      6-7 Good (12)
      <6 Below Expectation (27)
      Time of the year
      Mar - May (33)
      Jun - Aug (63)
      Sep - Nov (59)
      Dec - Feb (51)
      All guests (500)
      All room types
      All languages

      Show reviews that mention 

      Showing 206 verified guest comments
      12345
      5.2
      Rishad from South Africa
      Business traveler
      Standard Queen
      Stayed 1 night in June 2019

      Worse than Ibis”

      The house keeper starts at 7.30am and knocks loudly at every door shouting 'housekeeping!". At 8am I had that happen to me and after 3 knocks she was in my room. She saw me sleeping and left. 8am! In the rooms there is no fridge, no kettle, no telephone! Tiny rooms. I mean really tiny. Even though I booked a double they gave me the tiniest single bedded room. Walls are paper thin. Shower does not fully warm up. it was harsh not having hot water in the Joburg winter. Aircon rattled all night. Had to turn off. Lights made strange noises. Had to keep off and use the lamp. You can hear the neighbour coughing, hanging clothes, etc. Checkin process is slow. Very slow. I waited 20 mins to get my bags up from reception. The good things are the water and coffee available at reception. The location is opposite Sandton city and near Gautrain. Very cheap rates. That's about it! Bottled water at the coffee shop at the hotel costs over R50! If you like bottled water get it at the service station

      Reviewed June 27, 2019

      Good day Thank you for taking the time to review the Hotel Thank you for your feedback. We have addressed your concerns with the relevant persons. Our sincerest apologies for any inconvenience caused. We look forward to welcoming you back at the hotel on your next trip Kind regards Jacob

      Responded July 27, 2019
      Signature Lux Hotel by ONOMO - Sandton
      9.2
      Exceptional
      Andy from Australia
      Business traveler
      Standard Queen
      Stayed 3 nights in March 2019

      Great value for money ”

      Looking for a hotel that’s close to Mandela square and the mall, cheap and clean. Love the bathroom. Only downfall is the size of room but you get what u pay for. Would definitely stay here again. Especially if you are on a budget in a flash area.

      Reviewed March 14, 2019
      9.2
      Exceptional
      Brian from Canada
      Solo traveler
      Standard Queen
      Stayed 2 nights in January 2019

      Quality and Comfort”

      I was very impressed with the Signature Lux partly because of its great location close to the Sandton Gautrain station and Sandton City Mall. Receiving an email from the hotel notifying me of the opportunity to check-in online before arrival was a pleasant surprise and enabled me to quickly get to my room. The room itself is of decent size with a large screen tv, good channel selection and a very comfortable bed. The bathroom is also a nice size and I was impressed with the white, soft towels. I appreciated that fresh brewed coffee or tea is available at any time in the lobby and always started my days with a couple cups. I was very pleased that the a/c was quiet and having an in-room safe is useful. I would certainly return to the Signature Lux again.

      Reviewed February 01, 2019
      2.0
      Prasanna from India
      Business traveler
      Standard Queen
      Stayed 1 night in July 2019

      Badest ”

      No dental kit , no towel , no water, no cupboard, many issues

      Reviewed July 23, 2019

      Good day Thank you for taking the time to review the Hotel Thank you for your feedback. We have addressed your concerns with the relevant persons. Our sincerest apologies for any inconvenience caused. We look forward to welcoming you back at the hotel on your next trip. Kind regards Primrose

      Responded July 25, 2019
      Signature Lux Hotel by ONOMO - Sandton
      7.2
      Very good
      EKKAWIT from Australia
      Couple
      Standard Queen
      Stayed 1 night in June 2019

      Only location ”

      Perfect location with a very good deal. Only stay here if you’re on budget. Staff at check in ok.House keeping staff unprofessional as they left our room untidy. After we came back from lunch we had to go and ask her to finish cleaning our room but that took her nearly 2 hrs. Not even that she also forgot to give us bathroom amenities.The next day when we walk pass house keeping staff (same lady) she asked us when do you want me to clean your room? and the same thing happened again we couldn’t get in our room after came back from lunch! and when we told reception the respond was “sorry for that”and that’s it. Terrible shower box and water flooding.

      Reviewed June 05, 2019

      Good day Thank you for taking the time to review the Hotel Thank you for your feedback. We have addressed your concerns with the relevant persons. Our sincerest apologies for any inconvenience caused. We look forward to welcoming you back at the hotel on your next trip Kind regards Jacob

      Responded July 27, 2019
      Signature Lux Hotel by ONOMO - Sandton
      6.8
      Good
      Sukhdev from Malawi
      Business traveler
      Standard Queen
      Stayed 2 nights in April 2019

      Rude receptionist man. ”

      The place is located in a perfect place. When I wanted to extend my stay the man behind the counter was extremely rude and unhelpful by responding “how did you check in ? So since you checked in online go and check if there is availability on line” Other than that everything else was pleasant.

      Reviewed May 14, 2019

      Good day Thank you for taking the time to review the Hotel Thank you for your feedback. We have addressed your concerns with the relevant department. Our sincerest apologies for any inconvenience caused. We look forward to welcoming you back at the hotel on your next trip Kind regards Stanley

      Responded September 16, 2019
      Signature Lux Hotel by ONOMO - Sandton
      8.4
      Excellent
      Gary from Eswatini
      Business traveler
      Standard Queen
      Stayed 1 night in May 2019

      Very BAD Welcome”

      When booking I requested an early check-in as I had a meeting at 1400hrs, and it stated that the normal check-in time was 1400hrs. We arrived at the hotel at 1230hrs, after a 5 hours journey via car from Swaziland, and I wanted to freshen up and get changed before my meeting. On arrival I was told by a gentleman at the reception that the check-in time was 1400hrs. I explained that I had requested an early check-in when I made the booking, and even showed him my booking confirmation. He informed me that it is the hotels policy that if anyone checks in early they must pay an extra R479.00 (why was I not told this when I booked). He said that I must contact the booking agent so they could explain this. I then requested to talk to someone in charge and he told me that the First Office Manager does not work at the weekends. I requested her number, and they gave me her card. I then called the number on the card, and to my surprise the gentleman I was talking to at the reception answer

      Reviewed May 13, 2019

      Good day Thank you for taking the time to review the Hotel Thank you for your feedback. We have addressed your concerns with the relevant department. Our sincerest apologies for any inconvenience caused. We look forward to welcoming you back at the hotel on your next trip Kind regards Stanley

      Responded September 21, 2019
      Signature Lux Hotel by ONOMO - Sandton
      8.8
      Excellent
      Abdul from Mozambique
      Family with young children
      Standard Queen
      Stayed 1 night in January 2019

      Soap Dispensary & Beds ”

      It is unfortunate that we had to request soap, cream, shower gel and shampoo. We used the same shower gel for 4 nights, meaning we had to manage the small container. The beds were carelessly done, meaning that, when time came go get to sleep all sheets were out including the under sheet. The rest of the service and staff are wonderful serving us. I will come back.

      Reviewed January 04, 2019
      8.4
      Excellent
      DEBORAH from South Africa
      Solo traveler
      Standard Queen
      Stayed 1 night in September 2018

      GREAT LOCATION AND AWESOME FOR OVERNIGHT AND SHORT STAYS”

      A very comfy place - good beds in an amazing central location in Sandton, close to everything that matters. Good for very short stays as rooms are small and lack packing or cupboard space. Bathrooms are however excellent and do the job perfectly. Good value for this area and highly recommended for a few reasons. Nothing to rave about or complain about,

      Reviewed September 20, 2018
      6.0
      Naledi from Botswana
      Solo traveler
      Standard Queen
      Stayed 1 night in June 2019

      Staff unfriendly. Bed linen was unclean.”

      I checked in at 7pm, and found my bed linen unclean. When I requested for it to be changed, the reception staff told me it was impossible to change at that time. They promised to send a cleaner to come see it who never came.

      Reviewed June 28, 2019

      Good day Thank you for taking the time to review the Hotel Thank you for your feedback. We have addressed your concerns with the relevant persons. Our sincerest apologies for any inconvenience caused. We look forward to welcoming you back at the hotel on your next trip Kind regards Jacob

      Responded July 27, 2019
      Signature Lux Hotel by ONOMO - Sandton
      9.2
      Exceptional
      Robert from United Kingdom
      Business traveler
      Standard Queen
      Stayed 1 night in July 2019

      Exceptional”

      Good value for money, great location, clean with friendly staff, free parking all you could want from a mid range hotel .

      Reviewed July 18, 2019

      Good day Thank you for taking the time to review the Hotel We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip. Kind regards Primrose

      Responded July 25, 2019
      Signature Lux Hotel by ONOMO - Sandton
      10.0
      Exceptional
      Dante from Angola
      Solo traveler
      Standard Queen
      Stayed 3 nights in July 2019

      Exceptional”

      Excellent hotel, well located close to Mandela Square and the friendly staff is great!

      Reviewed July 18, 2019

      Good day Thank you for taking the time to review the Hotel We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip. Kind regards Primrose

      Responded July 25, 2019
      Signature Lux Hotel by ONOMO - Sandton
      8.8
      Excellent
      Ms. from South Africa
      Solo traveler
      Standard Queen
      Stayed 1 night in July 2019

      The service was good ”

      Thank you for having me

      Reviewed July 16, 2019

      Good day, Thank you taking the time to review the Hotel, we appreciate your feedback. Regards Primrose

      Responded July 25, 2019
      Signature Lux Hotel by ONOMO - Sandton
      8.0
      Excellent
      Kalunga
      Business traveler
      Standard Queen
      Stayed 5 nights in April 2019

      Pleasant surprise, great value for money.”

      My wife stayed at the hotel before I did and recommended it. I had a great experience, I booked online, check-in was quick and hassle free, and the staff were well informed and helpful. I had read a number of negative reviews online but I didn't experience any of those things. I will be staying there when next I'm town, and would happily recommended it to others.

      Reviewed April 24, 2019

      Good day Thank you for taking the time to review the Hotel We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip. Kind regards Stanley

      Responded September 21, 2019
      Signature Lux Hotel by ONOMO - Sandton
      8.8
      Excellent
      Jaco from South Africa
      Couple
      Standard Queen
      Stayed 1 night in April 2019

      Great value for money”

      We stay over at the Signature Lux Hotel quite often due to its great location as well as value for money. The rooms are well equipped with everything required for a short stay over. The decoration is very modern.

      Reviewed April 23, 2019

      Good day Thank you for taking the time to review the Hotel We are absolutely delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip. Kind regards Stanley

      Responded September 21, 2019
      Signature Lux Hotel by ONOMO - Sandton
      6.4
      Good
      Francoise from Mauritius
      Solo traveler
      Standard Queen
      Stayed 2 nights in March 2019

      There should be a phone to dial for any assistance. It gets quite busy and only 1 person to assist.”

      We have to wait for some time before getting an assistance at the counter lobby. When i checked in, only one guy was at the counter. Excellent location though we can hear the taxi drivers talking outside or playing music. The area around the hotel rooms should not have taxi drivers there.

      Reviewed March 27, 2019

      Good day Thank you for taking the time to review the Hotel Thank you for your feedback. We have addressed your concerns with the relevant department. Our sincerest apologies for any inconvenience caused. We look forward to welcoming you back at the hotel on your next trip Kind regards Stanley

      Responded September 21, 2019
      Signature Lux Hotel by ONOMO - Sandton
      8.4
      Excellent
      Jennipher from Zambia
      Solo traveler
      Standard Queen
      Stayed 2 nights in February 2019

      Value for Money ”

      Great location and very affordable! Great if you need a place to sleep! The drainage system in the shower needs work. Water doesn’t go down the drain but floods the little bathroom and onto the carpet, leaving a damp smell in the room.

      Reviewed February 10, 2019
      9.6
      Exceptional
      Steven from Australia
      Solo traveler
      Standard Queen
      Stayed 6 nights in April 2018

      Great 3star hotel in fab location”

      Located next to Mandela Square and Sandton Gautrain station....this location is the best for Joburg and very safe, plus easy express train ride to/from Airport. Have stayed here several times, and will stay again, great value

      Reviewed April 23, 2018

      Good day Thank you for taking the time to review the Hotel We appreciate your feedback. We look forward to welcoming you back on your next trip. Kind regards Lefa

      Responded May 15, 2018
      Signature Lux Hotel by ONOMO - Sandton
      8.8
      Excellent
      Danny from Ireland
      Solo traveler
      Standard Queen
      Stayed 6 nights in January 2018

      Perfect location and a good budget hotel”

      The rooms are very small and there is nowhere to put your clothes / belongings other than to live out of your bag. However the beds are really comfortable and the en-suite toilet and shower facilities are first class. The Wi-Fi is reliable especially early in the morning and the staff are very helpful. The location is superb directly opposite Nelson Mandela Square and 5 minutes walk away from the Sandton Gautrain Station.

      Reviewed January 21, 2018
      10.0
      Exceptional
      fabiola from United States
      Couple
      Standard Queen
      Stayed 1 night in January 2018

      Amazing hotel, perfect location and neighborhood ”

      You can fins like a phone in your hotel that you can use for internet and local calls to arrange your tours . You have an amazing moll with food and all you will need. The price is so good comparing with the hotels That are around Definitively i will go and recommend this place. The guys were very nice too

      Reviewed January 16, 2018

      Good day Thank you for taking the time to review the Hotel We appreciate your feedback. We look forward to welcoming you back on your next trip. Kind regards Lefa

      Responded May 16, 2018
      Signature Lux Hotel by ONOMO - Sandton
      12345
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      Signature Lux Hotel by ONOMO - Sandton
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      • Exceptional location
      • Gautrain
      • Gautrain is within 0.13 km