Bar, Silk Collection Hotel & Spa in Hanoi
Superior Double Room - Bed, Silk Collection Hotel & Spa in Hanoi
Deluxe Triple Room with Window - Bed, Silk Collection Hotel & Spa in Hanoi
Facilities, Silk Collection Hotel & Spa in Hanoi
Executive lounge, Silk Collection Hotel & Spa in Hanoi
King Suite Lake View - Room plan, Silk Collection Hotel & Spa in Hanoi
Facilities, Silk Collection Hotel & Spa in Hanoi

Removed from saved list

8.6Excellent

272 reviews

272 reviews

Location 9.2
Service 9.1
Cleanliness 8.8
Value for money 8.6
Facilities 8.1
See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Tan My Design
10 m
Ngoc Hien Silk
10 m
Chie Design
10 m
Silk silk
10 m
Ngoc Anh Fashion
40 m
Popular landmarks
Old Quarter
240 m
St. Joseph's Cathedral
350 m
Hoa Lo Prison
840 m
Vietnamese Women's Museum
980 m
Vietnam Military History Museum
1.1 km
Closest landmarks
Vietnamese Craft - Guild
100 m
Kenly Silk
100 m
Yen Boutique - Hanoi Tailor Made Clothes
110 m
Phuc Loi Shop
120 m
Jazz Club Minh
130 m

Silk Collection Hotel & Spa

58 Hang Gai Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam, 70000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Hanoi

Check-in [24-hour]

Airport transfer

Great Breakfast

Inside city center

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Spa

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Value for money8.6
Distance to city center0.0 Km
Location rating9.2
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.3 km

Rooms available at Silk Collection Hotel & Spa

King Suite Lake View
...
  • Room size: 36 m²/388 ft²
  • Lake (partial view) view
  • 1 double bed or 1 king bed
Enter dates to see prices
Deluxe Double City View
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Deluxe Family Connecting Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds and 1 queen b...
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Superior Double Room
...
  • Room size: 15 m²/161 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Deluxe Triple Room with Window
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed and 1 single be...
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Victor Suite with Balcony
...
  • Room size: 39 m²/420 ft²
  • Lake view
  • 1 king bed & 1 king bed
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Family Suite Lake View
...
  • Room size: 41 m²/441 ft²
  • Lake view
  • 1 single bed and 1 double b...
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Junior Suite Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Family Connecting Room with City View
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 3 single beds and 1 king be...
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Standard Double Room
...
  • Room size: 14 m²/151 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Silk Collection Hotel & Spa offer spa services?

You can enjoy your stay at Silk Collection Hotel & Spa a lot more by enjoying the benefits of the property's available spa services that are offered for all its guests to make your evening even better.

Is car parking available at Silk Collection Hotel & Spa?

Silk Collection Hotel & Spa offers car park nearby for all customers traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

How many floors does Silk Collection Hotel & Spa have?

Silk Collection Hotel & Spa has a total of 13 floors.

What is the verified guest review consensus about Silk Collection Hotel & Spa's breakfast?

67.0% of our verified guest reviews have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Silk Collection Hotel & Spa down in the review section.

What is the verified guest review consensus about Silk Collection Hotel & Spa's food?

100.0% of our past visitor ratings have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Silk Collection Hotel & Spa down in the review.

What is the typical rating that verified Families with young children have given to Silk Collection Hotel & Spa?

Past families with young children that have stayed at this property have given Silk Collection Hotel & Spa an average rating of 9.1. You can look up more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Silk Collection Hotel & Spa?

Verified families with older children that have stayed at this property have given Silk Collection Hotel & Spa an average rating of 9.0. You can look up more thorough customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Silk Collection Hotel & Spa?

Verified group travelers that have stayed at this property have given Silk Collection Hotel & Spa an average rating of 9.3. You can check out more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What restaurants are close by Silk Collection Hotel & Spa?

Silk Collection Hotel & Spa’s neighborhood is Old Quarter which contains popular restaurants such as The Note Coffee and Noodle & Roll.

What time is check-in and check-out at Silk Collection Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

What is the closest airport to Silk Collection Hotel & Spa?

The nearest airport to Silk Collection Hotel & Spa is Tho Xuan Airport, 133.0 km away.

What people love about Silk Collection Hotel & Spa

  • 8.8

    Excellent
    Cleanliness

    "I booked a balcony-view room yesterday, it was nice the room was clean, tidy, and cool."

    Nguyen

    |

    1 May 2021

  • 9.6

    Exceptional
    Cleanliness

    "Rooms clean"

    Debra

    |

    8 March 2020

  • 8.8

    Excellent
    Location

    "I like the location, the design, the bed and especially the staff."

    Jomar

    |

    5 August 2023

Property ranking|Compared to 3,947 Hanoi properties
Location score
9.2/10
Service score
9.1/10
Cleanliness score
8.8/10
Couples review score
8.8/10
Better than
96
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
92
%
of Hanoi properties
More about Silk Collection Hotel & Spa

More about Silk Collection Hotel & Spa

Silk Collection Hotel & Spa

Get the most from an urban escape in Hanoi when you book a room at Silk Collection Hotel & Spa. Located right in the city center, Silk Collection Hotel & Spa saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Hanoi that most travelers never see, with a stay at Silk Collection Hotel & Spa -- located only 240 m from Old Quarter.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Hanoi even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Silk Collection Hotel & Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Silk Collection Hotel & Spa begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, salon and spa. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's tennis court and hiking trails.
Get social at the hotel's library, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Hanoi with Silk Collection Hotel & Spa as your base. Acquire some cultural knowledge with a day at Vietnam Museum of Ethnology located 5.3 km away, where you can see famous works by local artists.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
Ranking higher than 95% of the city's accommodations options, this is a great choice for location.
Staff and service here are considered high quality by past guests whose ratings put it above 93% of the city's options.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

6 mentions

Housekeeping

3 mentions

Food & Dining

1 mention

View

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Khmer
  • Korean
  • Lao
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Massage
  • Outdoor recreational features
  • Spa
  • Spa/sauna
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Free bottled water
  • Hair dryer
  • Mini bar
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
  • Buffet

Location

58 Hang Gai Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam, 70000
Exceptional
Location

9.2

Airports
  • Noi Bai International Airport (HAN)
    21.3 km 42 min drive
  • Cat Bi International Airport (HPH)
    93.8 km
Public transportation
  • Hanoi Railway Station
    1.3 km 17 min walk
Hospital or clinic
  • Trung tâm Y tế Quận Hoàn Kiếm
    410 m
Shopping
  • Night Market
    480 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    160 m 2 min walk

What's nearby

Popular landmarks
  • Old Quarter
    240 m
  • St. Joseph's Cathedral
    350 m
  • Hoa Lo Prison
    840 m
  • Vietnamese Women's Museum
    980 m
  • Vietnam Military History Museum
    1.1 km
  • Temple of Literature & National University
    1.6 km
  • Ho Chi Minh Mausoleum
    1.7 km
  • One Pillar Pagoda
    1.7 km
  • Presidential Palace Historical Site
    1.8 km
  • Vietnam Museum of Ethnology
    5.3 km
Nearby landmarks
  • Tan My Design
    10 m
  • Ngoc Hien Silk
    10 m
  • Chie Design
    10 m
  • Silk silk
    10 m
  • Ngoc Anh Fashion
    40 m
  • F Silk
    50 m
  • Dinh Co Vu
    50 m
  • Hang Gai Street (Street of Hemp)
    50 m
  • Thang Long Art Gallery
    50 m
  • Vanloi Oriental Style
    50 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee525000 VND
  • Distance from city center0.0 Km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)250000 VND
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants1
  • Number of rooms 50
  • Room voltage220
  • Year property opened2017
  • Most recent renovation2019

Reviews of Silk Collection Hotel & Spa from real guests

Provided by verified guests of Agoda
8.6
Location9.2
Service9.1
Cleanliness8.8
Value for money8.6
Facilities8.1
High score for Hanoi
Rating
9+ Exceptional (100)
8-9 Excellent (17)
7-8 Very Good (15)
6-7 Good (6)
<6 Below Expectation (13)

Show reviews that mention 

Showing 151 verified guest comments
12345
10.0
Exceptional
Monika from United States
Couple
Superior Double Room
Stayed 6 nights in October 2019

Excellent Service at a Prime Location”

The Silk Collection took full care of us from the moment we arrived until the moment we departed. The location was perfectly centered in Old Quarter, and the amenities of the property itself covered everything we needed. We enjoyed the breakfast restaurant in the morning, and the Skybar Captain rooftop restaurant at night: the food & service were excellent at both. We had a room with view, and it was absolutely Lovely...perhaps a bit small by Western standards, but honestly more than enough room for what we needed. We had a slight problem in our room one day, but the hotel staff not only fixed the problem immediately, but went completely above and beyond to make sure we were satisfied. Ms Lan coordinated our custom-tailored tours to Ha Long Bay & Sapa, including 24/7 communication via WhatsApp, and they were PERFECT. The service was beyond excellent, and we would 100% choose this property again, as well as recommend it to anyone traveling to Hanoi! Extremely happy with Silk Collection!

Reviewed October 10, 2019

Dear Mr/ Ms.Monika , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate:10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.

Responded October 16, 2019
Silk Collection Hotel & Spa
9.2
Exceptional
Wing from Hong Kong SAR, China
Group
Superior Double Room
Stayed 2 nights in June 2019

Highly recommend ”

Beautiful hotel with perfect location in Old Quarter, close to weekend night market (food + shopping) and pond (great for jogging). We're greeted by Ms Lan who is very nice and provided us useful info in Hanoi. Breakfast included was good (their pho is a must-eat), upgraded to bigger rooms with early check-in. We tried massages at the hotel spa one night but service was below expectation and not professional (some are freelance masseuses). We talked to Ms Lan about that the next morning and she quickly escalated the case to hotel manager Tony. Tony is efficient to look into our case and offered us options as compensation to rectify. Appreciated their understanding, sincerity and flexibility. Despite the spa experience, everything is recommendable and we will be happy to stay there again. There is also water leakage for shower place in the rooms due to the design but Tony already noted and we understood this is an issue for all rooms which fixing it will take time.

Reviewed July 03, 2019

Dear Mr/ Ms.Wing , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 9.2 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.

Responded November 11, 2019
Silk Collection Hotel & Spa
10.0
Exceptional
Cynthia from United States
Group
Stayed 2 nights in April 2020

Boutique Hotel w/5-Star Service”

I enjoyed my stay at Silk Collection Hotel & Spa! The quality and pricing is excellent. Very professional staff and great rooftop bar with delicious drinks! I'll be back!

Reviewed March 09, 2021
10.0
Exceptional
Benadette from Singapore
Group
Stayed 1 night in December 2019

Excellent Services ”

The location in the centre of Old Quarter, within walking distance to night market and Ho Hoam Kiem. This is just a small part of the good Point. The best in this hotel is the services, the staffs services, their all are very kind, greet us all of the time, they even upgrade the room for us initially on the day we arrived, the receptionist, consultant and even the bell assistant all is really nice enough during our stays. I am strongly recommend to stay in this hotel if you wish to have a great trip in Hanoi

Reviewed December 16, 2019

Dear Mr/ Ms. Benadette, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team

Responded December 23, 2019
Silk Collection Hotel & Spa
10.0
Exceptional
Chan from Singapore
Group
Superior Double Room
Stayed 3 nights in July 2019

Clean and conveniently located with professional staff”

We had to check out early and very suddenly due to a family emergency; the staff were very understanding and helped us cancel our day-trip package as well as arranged for transportation to the airport. During our short stay, the staff were always ready to answer any questions we had about Hanoi. The rooms were comfortable and were well-maintained. Location was good as well, with most of the key attractions in the old quarter within walking distance.

Reviewed July 09, 2019

Dear Mr/ Ms. Chan , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.

Responded November 11, 2019
Silk Collection Hotel & Spa
12345
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