Sinabung Hills Resort
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7.3
Very good
/10
(443 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location
Parking
FREE
  • Gundaling Hill1.29 km
  • Mikie Funland1.87 km
  • Pagoda Sweedagon3.73 km
  • Taman Alam Lumbini Park3.75 km
  • Mount Sibayak4.06 km
  • Lingga Village10.21 km
  • Two Colors Sibolangit Waterfall13.24 km
  • Green Hill Park Sibolangit Shop41.6 km
  • Kualanamu International Airport63.47 km
  • Silangit Airport117.34 km
  • Sinabung Hills Resort

    Kolam Renang St. Kel Gundaling I Berastagi, Karo, Berastagi, Berastagi, Indonesia, 22156 - See map
    "Overall hotel well maintain good view - staff need more training about hospitality"
    Ingan P. - 16 July 2018
    Exceptional reputation
    Recommended by 86% of guests
    Very good service
    7.6 rating for service
    • Airport transfer

    • Daily housekeeping

    • Currency exchange

    • Room service [24-hour]

    • Bar

    This property is in high demand!

    Booked 29 times for various dates | 9 travelers looked at this property within the last 36 hours for various dates

    Property ranking|Compared to 61 Berastagi properties
    See all rankings
    Location score
    7.9/10
    Room comfort score
    6.3/10
    Cheapest price score
    Value for money score
    7.4/10
    Better than
    90
    %
    of Berastagi properties
    Better than
    90
    %
    of Berastagi properties
    Better than
    90
    %
    of Berastagi properties
    Better than
    89
    %
    of Berastagi properties
    Value for money7.4
    Location rating7.9

    Rooms available at Sinabung Hills Resort

    Deluxe
    Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • Pool view
    • 2 single beds
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    Deluxe Cottage
    Deluxe Cottage
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 2 single beds or 1 king bed
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    Superior
    Superior
    ...
    • Room size: 28 m²/301 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 2 single beds
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    Cottage
    Cottage
    ...
    • Room size: 35 m²/377 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices

    What people love about Sinabung Hills Resort

    • 8.0
      Very good
      Staff 

      "The location was perfect, staffs were great."

      Andri M.

      |

      06 January 2019

    • 7.2
      Very good

      "Beautiful view and scenery from this hotel."

      Ahmad J.

      |

      17 September 2018

    • 7.2
      Very good
      Location

      "Good location and nice place to visit"

      Ahmad J.

      |

      17 September 2018

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    More about Sinabung Hills Resort

    More about Sinabung Hills Resort

    7.6
    Very good

    "Nice panaroma, beautiful garden & good swimming pool."

    Sing F.

    |

    09 September 2018

    An overview

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    What they offer

    8.8
    Excellent

    "The hotel has a great sight seeing and nice."

    Katherina

    |

    07 January 2019

    View all reviews
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    Food and dining

    Breakfast options

    Asian
    Continental
    Halal
    Vegetarian

    Restaurants on site

    Restaurant
    Cuisine:Asian, Indonesian, International
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Sinabung Hills Resort from real guests

    Overall rating
    7.2
    Very good
    From 693 reviews
    Provided by verified guests of
    Agoda Reviews (443)Booking.com Reviews (188)
    Rating via Agoda7.3
    /
    10
    Cleanliness7.0
    Facilities7.4
    Location7.9
    Room comfort and quality6.3
    Service7.6
    Value for money7.4
    High score for Berastagi
    Rating
    9+ Exceptional (45)
    8-9 Excellent (40)
    7-8 Very Good (61)
    6-7 Good (44)
    <6 Below Expectation (95)
    Time of the year
    Mar - May (66)
    Jun - Aug (83)
    Sep - Nov (45)
    Dec - Feb (91)
    All guests (443)
    All room types
    All languages

    Show reviews that mention 

    Showing 285 verified guest comments
    12345
    8.0
    Excellent
    Ce from Indonesia
    Group
    Deluxe
    Stayed 1 night in March 2019

    Beautiful Scene”

    This hotel is a little far from berastagi town but the scene at this hotel is beautiful so it's worth to stay here if you travel to berastagi. I am just stay here one nite so no much comment but the television signal is not so good sometimes it gone. And the breakfast is really okay, so you won't be dissapointed.

    Reviewed April 25, 2019
    9.6
    Exceptional
    sutrisno from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in December 2018

    Good Place”

    The rooms are so spacious, breakfast is so delicious, there is also a playground for children, the swimming pool is clean, the bathroom has a smell that is not nice to breathe and the shower water is so small

    Reviewed December 10, 2018
    8.8
    Excellent
    Suci from Indonesia
    Family with teens
    Superior
    Stayed 1 night in June 2019

    Please increase cleanliness for bathroom”

    Nice staff, nice breakfast

    Reviewed June 23, 2019
    8.8
    Excellent
    Katherina from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in June 2018

    Nice view, nice room, good for children”

    I took deluxe room, the toilet has been renovated. It was good! The room also comfortable. Kids love the swimming pool, but the water was so cold. Maybe later can fix it with warm water like in mikie holiday. But overall, i like to stay here

    Reviewed June 15, 2018
    9.3
    Exceptional
    Mohd from Malaysia
    Family with young children
    Superior
    Stayed 1 night in March 2015

    Really Fascinating View”

    Garden, Hills View, Comfort Room

    The view of panoramic Garden and Hills are stunning. At first taking Superior Room which facing Hotel Road then i add a little bit money and change the room to Deluxe Room which have a balcony and facing a garden. I really recommended this room as you wont tired staying out of your room. Have your time at balcony which have a very beautiful view. I enjoy the garden well and its swimming pool. It have a playground as well.

    Reviewed March 29, 2015
    8.0
    Excellent
    Edy from Indonesia
    Group
    Deluxe
    Stayed 1 night in April 2012

    Great Hotel for leisure and rest”

    service, and facility

    sinabung resort is good especially when you visit brastagi for vacation. we like the resort especially the service of the staff. breakfast choice is also nice. the only con is the hotel is a bit old, but overall still nice to stay

    Reviewed April 29, 2012
    5.2
    He from Singapore
    Family with young children
    Deluxe
    Stayed 1 night in February 2019

    Noisy at night”

    I have not been staying here since childhood. It was a nice place last time, and it is a bit run down now. The hotel is not suitable for family with young children, as they allow guest/groups to hold party (with very loud speaker) at pool side area and karaoke area (open space) until 11 pm. I have one year old and two year old kids that couldn't sleep due to the noise. 2 groups were having party at the same night. This will be the last time I would never stay at Sinabung again.

    Reviewed February 21, 2019
    4.4
    Ah from Malaysia
    Group
    Superior
    Stayed 1 night in February 2019

    Room condition poor and dirty”

    Even though sinabung hotel had great green environment but the room condition is very old and poor. The bedsheets had smell requested change new bedsheets. Overall the price they state is not equal back to their standard.

    Reviewed February 16, 2019
    3.6
    Devon from Singapore
    Group
    Superior
    Stayed 1 night in January 2019

    Very bad room and staff”

    Firstly, NO LIFTS to upper floors. Secondly, my friends’ room didn’t have hot water at the tap, and the water was yellowish. Thirdly, HOT WATER UNAVAILABLE AFTER 10PM. Fourthly, my room showerhead didn’t work. Fifth, my friends’ room had a musty smell the moment u open the door, my room was ok. Sixth, the reception was super racist (my group look Chinese) and didn’t lend us any adapters although it was even written in the rooms that we could just request those. Probably didn’t think we understood English. Almost wanted to change hotel but since it was just one night, we tolerated.

    Reviewed January 27, 2019
    5.6
    Lia from Indonesia
    Family with teens
    Deluxe
    Stayed 1 night in December 2018

    Nice View”

    I chose this hotel because of the hotel has a very big park area where it’s a good place for relaxing and enjoying the beautiful view. The view from the hotel balcony was also so beautiful. Nice swimming pool but the water is so cold. It would be better if the swimming pool water was a bit warm. The location is also very nice, it’s not far from the city and market area.

    Reviewed January 18, 2019
    6.4
    Good
    Ayodhia from Indonesia
    Family with teens
    Deluxe
    Stayed 2 nights in December 2018

    Good”

    The view and surroundings was amazing but the room very unpleasant, a bit dirty, the jug wasn't cleaned when we came, facilities were old and broken, towel looked old, tap water did not work, tv was broken

    Reviewed December 29, 2018
    8.4
    Excellent
    RIZA from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in April 2019

    Hotelnya bagus”

    Hotelnya bagus... pemandangannya bagus...

    Reviewed April 22, 2019
    2.0
    Terence from Malaysia
    Solo traveler
    Superior
    Stayed 1 night in April 2019

    No value for the money ”

    The WiFi only at lobby. No wifi in room. Power point only one used for tv. Need to switch off tv to charge handphone.

    Reviewed April 09, 2019
    10.0
    Exceptional
    firdaus from Malaysia
    Family with young children
    Superior
    Stayed 1 night in February 2019

    Perfect”

    Beautiful view and scenery Delicious and variety food for breakfast Comfortable Helpfull staff

    Reviewed February 24, 2019
    8.8
    Excellent
    Katherina from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in January 2019

    Sight seeing and comfortable”

    The hotel has a great sight seeing and nice. Already booked there 4 times. Unluckily i went there that day when they are booked by some group that made some noise and karaoke at night until 23.00

    Reviewed January 07, 2019
    8.0
    Excellent
    jotek from Indonesia
    Couple
    Deluxe
    Stayed 1 night in August 2018

    Good”

    Nyaman, tenang, rapi bersih

    Reviewed January 07, 2019
    6.0
    karta from Indonesia
    Family with young children
    Superior
    Stayed 1 night in July 2018

    Above average”

    breakfast was great, so many variety. i've booked suprerior room,the smell is very bad,i've almost spray 1/2 botlle of air freshener,but the smell from the bathroom still come back.need major repair for the bathroom and roof at 3rd floor.

    Reviewed July 20, 2018
    8.8
    Excellent
    Nurul from Singapore
    Family with teens
    Superior
    Stayed 1 night in March 2018

    Beautiful location”

    Arrived at night and was surprised at how helpful the staff were. We were greeted and they even provided us with connecting rooms which my family really appreciate and love it. The rooms were big and complete with all the standard equipment. Love the breakfast, ambiance of the hotel. Swing, pools, playground, tree houses, overview-ing the Mount. Will definitely recommend this!

    Reviewed March 19, 2018
    5.6
    Mercy from Indonesia
    Family with young children
    Deluxe
    Stayed 2 nights in December 2017

    OLD Hotel - need renovation.”

    the hotel room is very old, badly needed renovation especially for the bathroom. The staff helped me when I insist to change one of our 3 Deluxe rooms (pool view) to better room, some rooms had been renovation, nice mountain view from balcony room.

    Reviewed January 03, 2018
    5.6
    Timothy from United States
    Family with teens
    Superior
    Stayed 3 nights in December 2017

    The Good and Bad”

    The good: nice location, nice big gardens, great views, friendly staff, good English, feel very welcome, nice breakfast, great pool. The bad: internet was hopeless, TV had constant issues, restaurant dinner experience was bad twice (food nothing like menu, 1 hour wait for a chicken sandwich), very old furnishings throughout and need an upgrade. Hot water only from 5-10 pm. Very noisy 24x7, echo and thin walls. Overall: If you sleep heavy, don't mind an old funky decor and the internet isn't crucial to managing your affairs then I recommend it!

    Reviewed December 30, 2017
    12345
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