Singgasana Hotel
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Deluxe  Singgasana Hotel
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7.4
Very good
/10
(457 reviews)See what guests said
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7.4
Very good
Location rating score
Very good location - 2.98 kilometers from city center
Parking
FREE
  • Yani Golf480 m
  • Brawijaya Golf1.03 km
  • Golden City Mal1.34 km
  • Embassy of China1.46 km
  • Ciputra World Mall1.61 km
  • Ciputra World Surabaya1.62 km
  • Post Office1.69 km
  • Surabaya Mail1.69 km
  • Museum 451.69 km
  • Desperados Bar1.82 km
  • Free Wi-Fi

    Singgasana Hotel

    JI. gunungsari, Surabaya Center, Surabaya, Indonesia, 60224 - See map
    "Great breakfast and enjoyable atmos."
    philip - 26 August 2017
    Exceptional reputation
    Recommended by 92% of guests
    Very good facilities on premise
    7.9 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Air conditioning

    Property ranking|Compared to 1,515 Surabaya properties
    See all rankings
    Room size
    35 sqm.
    Room comfort score
    7.3/10
    Couples review score
    7.7/10
    Service score
    7.6/10
    Bigger than
    97
    %
    of Surabaya properties
    Better than
    96
    %
    of Surabaya properties
    Better than
    90
    %
    of Surabaya properties
    Better than
    88
    %
    of Surabaya properties
    Value for money7.6
    Distance to city center8. Km
    Location rating7.4
    Nearest airportJuanda International Airport (SUB)
    Distance to airport11.5 km

    Rooms available at Singgasana Hotel

    Executive Suite
    Executive Suite
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 king bed
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    Deluxe
    Deluxe
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 1 single bed
    Enter dates to see prices
    Executive Deluxe
    Executive Deluxe
    ...
    • Room size: 37 m²/398 ft²
    • Garden view
    • 1 single bed
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    Superior
    Superior
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 1 single bed
    Enter dates to see prices
    Single Deluxe
    Single Deluxe
    ...
    • Room size: 27 m²/291 ft²
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Suite Executive
    Suite Executive
    ...
      Enter dates to see prices
      Superior Double Room (Double bed)
      Superior Double Room (Double bed)
      ...
      • Separate shower/bathtub
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      Superior Room
      Superior Room
      ...
      • Separate shower/bathtub
      Enter dates to see prices
      Triple superior
      Triple superior
      ...
        Enter dates to see prices

        What people love about Singgasana Hotel

        • 7.2
          Very good

          "The price is very reasonable and also easy access to toll road."

          Dodo

          |

          05 June 2017

        • 8.0
          Very good

          "There's a large pool and small playgrounds for the kids."

          Hazleena

          |

          24 October 2017

        • 8.0
          Very good

          "Great pool, delicious food, comfy bed, clean bathroom"

          Pandu

          |

          08 November 2017

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        More about Singgasana Hotel

        More about Singgasana Hotel

        8.8
        Excellent

        "Spacious rooms and with a very tranquil place A great place ..."

        Suzanna

        |

        07 February 2017

        An overview

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        What they offer

        9.2
        Exceptional
        Staff 

        "Staff attentive and accomodating attitude with smile and cur..."

        AMINAH

        |

        30 September 2016

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Restaurants on site

        Restaurant
        Menu:Buffet

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

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        Reviews of Singgasana Hotel from real guests

        Overall rating
        7.5
        Very good
        From 833 reviews
        Provided by verified guests of
        Agoda Reviews (457)Booking.com Reviews (254)
        Rating via Agoda7.4
        /
        10
        Cleanliness7.3
        Facilities7.9
        Location7.4
        Room comfort and quality7.3
        Service7.6
        Value for money7.6
        High score for Surabaya
        Rating
        9+ Exceptional (49)
        8-9 Excellent (65)
        7-8 Very Good (126)
        6-7 Good (61)
        <6 Below Expectation (83)
        Time of the year
        Mar - May (80)
        Jun - Aug (107)
        Sep - Nov (101)
        Dec - Feb (96)
        All guests (457)
        All room types
        All languages

        Show reviews that mention 

        Showing 384 verified guest comments
        12345
        8.4
        Excellent
        Agung from Indonesia
        Solo traveler
        Deluxe
        Stayed 2 nights in March 2019

        Resort in town”

        Was in this hotel 2 weeks ago during Bromo KOM Cycling event. The room is big enough to install bike and keep the bikebox, and all rooms are on the ground floor in resort type. The location is very near to the event start point which is in Makodam, but quite a distance to the city centre and traffic is quite heavy. I like the traditional food served in the restaurant, both breakfast and dinner. It is recommended to those who wanted to stay in a resort style but still in the city

        Reviewed March 26, 2019
        8.4
        Excellent
        Emile from United States
        Couple
        Deluxe
        Stayed 1 night in October 2016

        Dated”

        Very nice place but needed to be update... room are big but old... bathroom is big but old... out bathroom had drainage issues. AC was cold but had water dripping by morning... overall I would recommend this place and will return but only after the room are renovated.. room 412 especially...

        Reviewed October 10, 2016

        Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. Thank you also for bringing to our attention regarding unpleasant experience you have during your stay at Singgasana Surabaya . I have shared your comments with all concerns and to allow appropriate action to be taken. Please accept my apology and thank you for your understanding. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        9.2
        Exceptional
        AMINAH from Malaysia
        Family with teens
        Deluxe
        Stayed 1 night in September 2016

        Superb hotel..breath takinh”

        Everything about the hotel is superb. The room..restaurant..choice of foods Presentation of meal..staff attentive and accomodating attitude with smile and curtious. Only location is away but easily reach from anywhere. I will definitely suggest this hotel to friends.

        Reviewed September 30, 2016

        Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        8.0
        Excellent
        Handy from Indonesia
        Family with teens
        Deluxe
        Stayed 1 night in May 2016

        Hotel with good nature environment”

        The hotel environment is quiet, nature, and it has big swimming pool. Nice to stay for holiday, far from stress in a big city Surabaya. Room also comfort, only the bed mattress was to soft in my opinion.

        Reviewed June 14, 2016

        Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        8.0
        Excellent
        RATNA from Indonesia
        Family with young children
        Deluxe
        Stayed 2 nights in August 2014

        nice gateaway place”

        wide swimming pool, good food and friendly staff

        Its a perfect place for holiday with family, all we need for a comfort stay served in the hotel. But it was taking time to walk from the hotel lobby to our room, because the room spread in out on the ground floor, so we need to walk more often to the facility.

        Reviewed August 12, 2014

        Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        10.0
        Exceptional
        Mustafa from Malaysia
        Couple
        Deluxe
        Stayed 1 night in November 2013

        very confortable”

        Clean, good service & big pool

        very good. this is our 4th times stay here. We love the environment. The landskaps & its really quite. such a good place for honeymoon. Easy access to the city center. Its about 15 minutes journey to the most popular spot like Tunjungan Plaza.

        Reviewed November 22, 2013

        Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        9.7
        Exceptional
        Mustafa from Malaysia
        Couple
        Deluxe
        Stayed 1 night in October 2013

        Nice & easy”

        Clean ..helpful staff... nice massage

        This is our 3rd time here . Good environment. Nice pool. The room are great. The only thing is you have to pay for interner access frn your room. Otherwise you have to stay at the hotel lobby for free internet access. Although its takes about 15 minutes to the town centre .But its still worth it . Singgasana is the best hotel in surabaya .

        Reviewed October 31, 2013

        Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        9.0
        Exceptional
        Christian from France
        Business traveler
        Executive Deluxe
        Stayed 2 nights in September 2012

        lovely hotel with a golf ”

        quiet, big size room

        I went there for business. It's a bit far from my customers' places but the enviroment is so wonderful that I feel totaly relax after a busy day of working. Since it was Hilton before, they still keep almost 5 star hotel standard.

        Reviewed October 02, 2012

        Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        9.0
        Exceptional
        Christian from France
        Business traveler
        Executive Deluxe
        Stayed 5 nights in September 2012

        lovely hotel”

        spacious

        I originaly planned to stay 2 nights hotel for my business trip. I like this hotel very much because it's confortable with bright & large room. Since it's Ex Hilton, they have 5 star hotel features but with very affortable price. I finally extended 3 more days ...

        Reviewed October 02, 2012

        Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        8.0
        Excellent
        Alexandre from Indonesia
        Business traveler
        Deluxe
        Stayed 1 night in June 2012

        A nice place”

        Its an "OK" stay

        The hotel is nice, got upgraded into executive suite. A bit outdated but its a solid 4 stars. Nothing to complain, room service was good. Location wise on quiet area, but a bit far to anywhere. need taxi to go around

        Reviewed June 30, 2012

        Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        8.0
        Excellent
        Alexander from Indonesia
        Family with young children
        Deluxe
        Stayed 2 nights in September 2011

        Lovely place to stay”

        A resort hotel in the middle of a big city

        It is a single storey hotel with very nice landscaping. Although it is located in a big city, the hotel setting is like a resort hotel with the lush of tropical garden and great outdoor atmosphere. Its area is very large and next to a golf course. The room was spacious but old. The food is nice, but the beverages are very expensive. Location is far from business district and shopping area. It is good for rest and relaxation.

        Reviewed September 11, 2011

        Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        8.3
        Excellent
        Ikhsan from Indonesia
        Solo traveler
        Deluxe
        Stayed 2 nights in March 2011

        Great room, great pool”

        Spacious and great room

        I was really surprise getting an exclusive room in this hotel witk Agoda rate. Just wish that I came with the family, cause beside the room with the living room, the Bali atmosphere and a great pool just in from of the room are really tempting. I would recommend this hotel for couples and family.

        Reviewed March 30, 2011

        Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        2.0
        Jacqui
        Couple
        Superior
        Stayed 2 nights in January 2019

        Do NOT Stay In This Awful Hotel!”

        This horrible "hotel" is old, dirty, awfully expensive so a complete rip-off, and the food was completely inedible and very overpriced. The staff were rude and unfriendly and very very inflexible and unhelpful. The first room we were given was not the one I had booked (very frustrating after an entire day of exhaustive travelling). We were then moved to a "new" room (apparently an "upgrade" - what a joke, it was definitely a "downgrade"), in which the air-conditioning did not work as it was probably about 60 years old, and the smell in the room was putrid. The air-conditioning was "fixed" (temporarily), however the next day, the battery on the door of the room for the key card also broke, and my sick husband was left outside for an hour while the incompetent staff attempted to "fix" yet another problem. The grounds are riddled with mosquitoes and ants and litter. Everything about this hotel is old, filthy and unsanitary, and I would NOT recommend ANYONE stay here EVER.

        Reviewed January 12, 2019
        6.4
        Good
        Philip from Denmark
        Business traveler
        Superior
        Stayed 3 nights in April 2019

        good, calm and quite - very very nice pool, - and excellent for golfers with court next door”

        food not attractive

        Reviewed April 30, 2019
        8.0
        Excellent
        Robin from United Kingdom
        Family with young children
        Superior
        Stayed 2 nights in June 2019

        Very good”

        Great swimming pool and gardens.

        Reviewed June 08, 2019
        8.4
        Excellent
        Niken from Indonesia
        Family with young children
        Superior
        Stayed 1 night in February 2019

        Worth it For Values”

        Staf ramah, fasiltas oke, kamar luas

        Reviewed February 05, 2019

        Terima kasih atas kesediaan anda untuk mengulas hotel kami. Kami senang mengetahui bahwa secara umum anda merasa puas dengan mutu produk dan pelayanan selama menginap di hotel kami. Sekali lagi kami sampaikan terima kasih atas komentar dan saran yang sangat berharga ini dan kami menantikan kunjungan anda selanjutnya. Hormat kami, Budhy Guntur Iriansah General Manager

        Responded February 22, 2019
        Singgasana Hotel
        8.4
        Excellent
        kurukulasuriya from Sri Lanka
        Couple
        Superior
        Stayed 1 night in September 2018

        Nice place”

        Beautiful gardens, big Pool. very good staff do their best for the guests! always!

        Reviewed October 14, 2018
        8.0
        Excellent
        Hazleena from Malaysia
        Family with teens
        Executive Deluxe
        Stayed 2 nights in October 2017

        Nice place to chill”

        The hotel is pretty old but still well maintained. Room is spacious and clean. There's a large pool and small playgrounds for the kids. The hotel is not in the busy part of town- there's nothing walking distance, but it's close enough to get anywhere by taxi. It's a nice place to just relax with the family.

        Reviewed October 24, 2017
        10.0
        Exceptional
        Aman from Australia
        Business traveler
        Deluxe
        Stayed 1 night in June 2016

        very excellen accomodition ”

        very good hotel with exceptionally excellent service like a 5 star hotel, I was in 4 star hotel but it was just as good as any 5 star hotel I have been. A courteous lady by the name of Ms NiKita I believe deserve gold star medal for her service. keep up the good work.

        Reviewed May 19, 2017

        Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
        8.4
        Excellent
        Jose from Spain
        Couple
        Superior
        Stayed 6 nights in April 2017

        A great place to stay”

        The location is a bit far from the center but there are plenty of transportation so it won't be a problem if you want to commite. The hotel has a huge garden and big swimming pool. It's great for you if you decide that one day you want to stay inside the hotel. The breakfast is superb with lots of choices of Indonesian food. The restaurant offers traditional food which is super delicious. A bit pricey for locals but it is worth it. The only thing that we suggest the hotel should improve is the cleanliness of the room and a bit of maintenance here and there in the room....Then it would be a fantastic stay! 👌👌👌👌👌

        Reviewed April 13, 2017

        Thank you for staying with us and for taking the time to review our hotel during your recent stay at the Singgasana Surabaya. We were glad to note that in general you were very satisfied with your stay. We appreciate your kind comments and we look forward to extending our hospitality to you again. Yours sincerely, Budhy Guntur Iriansah General Manager

        Responded August 18, 2017
        Singgasana Hotel
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        • Very good location
        • Surabaya Town Square