Sofitel Chengdu Taihe
Luxury Queen Room Sofitel Chengdu Taihe
Interior view Sofitel Chengdu Taihe
Interior view Sofitel Chengdu Taihe
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8.2
Excellent
/10
(152 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Beijing Hualian Shopping Center340 m
  • United States Department Store360 m
  • Yanlord landmark Plaza410 m
  • Xinnanmen Bus Station500 m
  • Jinjiang Hotel Metro Station520 m
  • Sichuan Opera Theater530 m
  • Huaxiba Metro Station570 m
  • New world department Store (City)580 m
  • Chuanxin Building670 m
  • The Fourth People's Hospital of Sichuan790 m
  • Free Wi-Fi

    Sofitel Chengdu Taihe

    15 Binjiang Middle Road, Tianfu Square, Chengdu, China, 610016 - See map
    "The housekeeper that serviced our room (Li Rongxiang) was very good, kept the room clean with replenishing of the tea and coffee etc."
    Derrick - 10 August 2017
    Exceptional reputation
    Recommended by 92% of guests
    Excellent cleanliness
    8.4 rating for cleanliness
    • 490 meters to public transportation

    • Airport transfer

    • Located in heart of Chengdu

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 15 times for various dates

    Property ranking|Compared to 4,557 Chengdu properties
    See all rankings
    Room comfort score
    7.8/10
    Value for money score
    8.3/10
    Location score
    8.4/10
    Service score
    8.5/10
    Better than
    99
    %
    of Chengdu properties
    Better than
    98
    %
    of Chengdu properties
    Better than
    98
    %
    of Chengdu properties
    Better than
    98
    %
    of Chengdu properties
    Value for money8.3
    Distance to city center1 km
    Location rating8.4
    Nearest airportChengdu Shuangliu International Airport (CTU)
    Distance to airport13.5 km

    Rooms available at Sofitel Chengdu Taihe

    7.8
    Very good
    Room comfort & quality
    Junior Suite
    Junior Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Prestige Suite
    Prestige Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Opera Suite
    Opera Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Luxury Twin room
    Luxury Twin room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Luxury Queen Room
    Luxury Queen Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe queen Roomt( 2 breakfast )
    Deluxe queen Roomt( 2 breakfast )
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    Enter dates to see prices
    Standard Suite ( 1 breakfast )
    Standard Suite ( 1 breakfast )
    ...
    • Room size: 58 m²/624 ft²
    • Non-smoking
    Enter dates to see prices
    Guestroom
    Guestroom
    ...
    • Room size: 60 m²/646 ft²
    • Non-smoking
    Enter dates to see prices
    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    Enter dates to see prices

    What people love about Sofitel Chengdu Taihe

    • 10.0
      Exceptional
      Staff 

      "Of course, the hotel staff are well trained in service and are also important factors."

      chung T.

      |

      12 July 2018

    • 10.0
      Exceptional

      "I can stay at the Sofitel Hotel again and experience another wonderful experience."

      chung T.

      |

      12 July 2018

    • 8.8
      Excellent
      Location

      "Good places around the monastery for buying nik-naks such as tea cups and tea's."

      Derrick

      |

      10 August 2017

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    More about Sofitel Chengdu Taihe

    More about Sofitel Chengdu Taihe

    9.6
    Exceptional

    "I would like to compliment your staff Emma, who provided an ..."

    JUN L.

    |

    16 October 2018

    An overview

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    What they offer

    8.8
    Excellent

    "The hotel has good amenities - swimming pool (don't forget a..."

    Derrick

    |

    10 August 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American

    Restaurants on site

    巴赛丽西餐厅
    Cuisine:French
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Sofitel Chengdu Taihe from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (152)Booking.com Reviews (327)
    8.2
    /
    10
    Cleanliness8.4
    Facilities8.3
    Location8.4
    Room comfort and quality7.8
    Service8.4
    Value for money8.3
    Rating
    9+ Exceptional (25)
    8-9 Excellent (32)
    7-8 Very Good (23)
    6-7 Good (11)
    <6 Below Expectation (17)
    Time of the year
    Mar - May (29)
    Jun - Aug (27)
    Sep - Nov (25)
    Dec - Feb (27)
    All guests (152)
    All room types
    All languages
    Showing 108 verified guest comments
    12345
    8.4
    Excellent
    Aaron from New Zealand
    Couple
    Luxury Twin room
    Stayed 2 nights in April 2019

    A little dated but still comfortable”

    The rooms were clean and comfortable (apart from the abysmal pillows) but it's looking a bit drab and dated inside the rooms. Also, people are clearly smoking on the non-smoking floors. The breakfast buffet was fantastic. The room was really reasonable for a Sofitel, but I guess that's a reflection on it being a little tired now. Worth it if you can get a good deal.

    Reviewed April 25, 2019
    9.6
    Exceptional
    JUN from Singapore
    Solo traveler
    Junior Suite
    Stayed 3 nights in October 2018

    Excellent Service”

    I would like to compliment your staff Emma, who provided an excellent service and attitude. Her positive service allowed me to have a very enjoyable and memorable stay in Sofitel Chengdu. I will definitely return.

    Reviewed October 16, 2018
    6.0
    Stephen from Malaysia
    Group
    Junior Suite
    Stayed 4 nights in April 2019

    Hotel Service were very much under par for a 5 stars category establishment”

    Generally the hotel is acceptable if you are not really particular and if your stay is just an overnight stay. But recently we were staying there as a family (Booked 3 Junior Suite Rooms) for 4 nights and found that their attention to details were definitely lacking. When one decided to stay at a 5 Stars Hotel, one definitely expected services and attention to details provided will be much better than just average as one paid a higher room rate exactly for that reason. When this basic expectation from a paid guest were not even being satisfied then it would be rather disappointing to say the least. Reason for my disappointment are as follow. Buffet Breakfast & Dinner. - Waiter & Waitresses were not attentive in clearing the table which were stacked with finished plates and cutlery. Food were not being refilled after they were fully consumed by earlier guests. Food stations where certain cooking were required (Noodle Station), there were no one on standby.

    Reviewed April 13, 2019
    10.0
    Exceptional
    chung from Taiwan
    Business traveler
    Luxury Queen Room
    Stayed 2 nights in July 2018

    滿足西式早餐脾胃的五星級酒店”

    It is not easy to find a western-style breakfast on the mainland. In Chengdu, fortunately, the breakfast at the Sofitel Hotel is really impossible to challenge. A cup of ground coffee, delicious yoghurt, authentic French bread, bread pudding and French Bonne Maman jam are all wonderful. Of course, the hotel staff are well trained in service and are also important factors. Of course, Chinese-style meals are just as delicious, and a chef who cooks noodles cooks a delicious Sichuan-style pasta. Chinese dishes are also very rich, so to speak, no matter the Chinese or Western breakfast, the Sofitel Hotel offers a delightful and memorable breakfast. I am looking forward to seeing you again in Chengdu next time. I can stay at the Sofitel Hotel again and experience another wonderful experience. (要在大陸找到具有西方品味的早餐,不見得十分容易。在成都,很幸運的,索菲特酒店的早餐真讓人無法挑惕。一杯研磨咖啡、美味酸奶、正統法國麵包、標準麵包布丁以及法國Bonne Maman果醬等都讓人感覺十分美好。當然,酒店人員受到良好服務訓練,也是重要美好因素。當然,中式餐點一樣可口,煮麵的隆老師傅,煮出極為道地的川味麵食。中式菜色同樣豐富美味,中、西方早餐,索菲特酒店都提供了讓人愉悅高興又難忘的早餐餐

    Reviewed July 12, 2018
    8.3
    Excellent
    Antonio from Italy
    Business traveler
    Luxury Queen Room
    Stayed 4 nights in March 2015

    luxury hotel with excellent staff”

    staff, conditions, location

    I enjoyed my stay in this hotel. It is a new hotel. Excellent conditions. Reasonably near city centre and nightlife district. The best thing is the staff. Very nice and friendly, and professional as well.

    Reviewed March 10, 2015
    8.8
    Excellent
    Derrick from South Africa
    Couple
    Luxury Queen Room
    Stayed 7 nights in June 2017

    Good Hotel and Good Location”

    Well situated hotel, close to most transport. Hotel is "old Charm" in appearance, while the staff are pleasant and helpful. Booking in was a breeze and were very quick to provide information on some location that we needed. The housekeeper that serviced our room (Li Rongxiang) was very good, kept the room clean with replenishing of the tea and coffee etc. We chose not to book with breakfast included, which is due to our dietary requirements (light breakfast), and thus to eat at the hotel would not be value for money. We chose instead to have breakfast with our son over at Mrs Panda, (Backpackers), which was a short walk away to the opposite side of the river. The hotel has good amenities - swimming pool (don't forget a swim cap - male or female). All in all, good value we would stay here again. The only problem we encountered with the area, is that the maps provided are not clearly marked in relation to the street names and you have to use land marks to navigate your way around the city. As and example, if you'd like to pop into a Catholic church, catch the mrt to Tianfu Sq, and walk up on the left hand side of Mao statue (Xihuamen street). Recommend the map from Mrs Panda - which at least has land marks. Reasonable places to eat, Penghuo, Mrs Panda, and a Tibetan style restaurant to the right of the Penghuo restaurant (it looks like a wooden shack under a few trees), situated on E - Linjiang middle road W-. Another attraction would be a visit to Wen Shu Monastery, take mrt, purple line to Wen Shu Monastery, but note that not many of the street signs refer to it by this name... Advisable to take an umbrella with you, either for shade from the sun or shelter from the rain, and comfortable shoes.. Good places around the monastery for buying nik-naks such as tea cups and tea's.

    Reviewed August 10, 2017
    10.0
    Exceptional
    AKKE from Australia
    Solo traveler
    Luxury Queen Room
    Stayed 4 nights in April 2015

    Recent holiday in China”

    The upgrade to the executive suite was fantastic; The location was great; staff were very helpful;

    We loved our recent stay at the Sofitel. When we arrived, we were upgraded to the executive suite. This was great. Lovely big room, with fantastic facilities and the use of the executive dining room on the 23rd floor - the guys there couldn't have been more helpful - thanks to Jessica, Iris, Vine, Denis and Conny for looking after us so well - and the food was great - and all included! The hotel was only ten minutes walk from the town centre and a subway train station was just around the corner. We will definitely go back there is we go to Chengdu again

    Reviewed May 16, 2015
    8.7
    Excellent
    Lim from Malaysia
    Family with young children
    Luxury Queen Room
    Stayed 1 night in December 2013

    NIce luxury hotel”

    Room and breakfast and nice lobby

    We had a large executive room and they upgraded our other to executive too when agoda's booking didn't get through. Luckily i had my laptop and was able to show our reservation. Went around a few hotels, and Sofitel's lobby pulled us in. BUT their bed? I told the manager that someone was either lazy or corrupted. The bed was very disappointing. So we moved back to Buddhazen which have great beds, in a quiet place ( a little further away from city centre), cheaper, feels like a traditional inn although they sell it as boutique, dark at night. But when you just want to sleep, it's very comfortable. Didn't want to waste more time to look for other hotels.

    Reviewed December 18, 2013
    6.7
    Good
    Lena from Singapore
    Solo traveler
    Luxury Twin room
    Stayed 3 nights in September 2013

    Everything average, staff service superb”

    Bed, gym, staff

    Food served in ant portions, and neither appetizing nor taste good. The staff provided really good service and were always friendly. The swimming pool is only meant for tall people and professionals. No one else. Period. The gym had a lovely view.

    Reviewed October 05, 2013
    7.3
    Very good
    NICOLA from United Kingdom
    Family with young children
    Stayed 2 nights in April 2012

    Nice hotel”

    Modern, clean, smart

    Hotel is very nice. Location is ok, not great but ok. There arent really any (western) restaurants nearby. We ate only in the hotel which was actually nice. Breakfast is great but as always over priced. It is worth noting that all over China hotel staff were not familiar with our Agoda hotel vouchers and needed some persuading that the voucher meant the room had already been paid for!

    Reviewed April 18, 2012
    8.3
    Excellent
    Angela from Australia
    Group
    Luxury Twin room
    Stayed 2 nights in January 2012

    Fabulous staff”

    Great staff. Western restaurant had a good menu and wine list.

    all staff were great, especially eric and sarah at reception and frank in the western dining room. they were exceptionally helpful. we were stuck out in the freezing cold rain one night and couldn't get a taxi so eric called a taxi for us and then rode in the taxi to come and pick us up. what service! hotel is a little dated but lovely nonetheless.

    Reviewed January 28, 2012
    8.3
    Excellent
    Karl from Belgium
    Solo traveler
    Luxury Queen Room
    Stayed 3 nights in September 2011

    Probably the best hotel in town, but not perfect”

    Good location, very nice rooms

    I was supposed to get a deluxe room with river view. When I arrived (admittedly late in the evening), no such rooms were available anymore, so they upgraded me to a suite. However, this was a smoking room and you could smell it! I asked for a non-smoking room but all they had left was a standard room without river view. The room was nevertheless more than adequate for my needs. There is only one non-smoking floor in the hotel (the 5th floor as I recall) and it doesn't have the best rooms/views. Unfortunately, this is all too common in China, where luxury hotels cater mostly to chain smoking Chinese businessmen. The location is convenient, inter alia because it's close to the bus station. I made a day trip to Leshan by bus. The only problem is that the hotel staff seem to think it's inappropriate for a guest in a 5-star hotel to travel by bus, so they won't spontaneously recommend it. The breakfast was very good, as you would expect from Sofitel. The late-night dining possibilities are however quite poor.

    Reviewed October 23, 2011
    8.0
    Excellent
    Gareth from South Africa
    Family with teens
    Luxury Twin room
    Stayed 1 night in August 2011

    Nice Hotel, average Staff”

    comfortable rooms

    Overall a decent stay. Comfortable rooms and a good location with access to anything you like in Chengdu. The only problem i had was with the staff. On arrival, i was queried for 30mins about my payment for the rooms. The lady at reception would not accept that any issue needed to be dealt with by them, and she wetn as far to try tell me how my own internet banking worked in my home country. at breakfast, we were not welcomed, nor shown to a table. No one asked for our room number, so we simply had breakfast and left. I find this a recurring theme in China, and most hotels that could be great, fall woefully short on their customer service and staff etiquette. This needs to be addressed by a foreign hotel manager!

    Reviewed August 16, 2011
    9.7
    Exceptional
    Wang from Singapore
    Business traveler
    Stayed 2 nights in April 2011

    Great service, kind and considerate managers”

    Well thought out room,, room is comfortable

    I have stayed in many hotels before and often you cant locate the right switches for the curtains or certain lights, in this hotel features are easy to understand and easy to use. Certainly made life easy for me and I could stay there for days.

    Reviewed May 05, 2011
    8.3
    Excellent
    Oliver from United Kingdom
    Couple
    Luxury Queen Room
    Stayed 2 nights in April 2011

    Lovely hotel with swimming pool and great service”

    Swimming pool, comfortable modern rooms, free wifi

    we had a lovely 2 night stay here. when we arrived our queen room wasn't ready so they gave us a free drink in the bar while we waited. we then went out to explore and when we arrived back a few hours later and it still wasn't ready they upgraded us to a suite which was amazing! there were quite a few chinese staying there for business and very few tourists. we had breakfast in our room which was ok but nothing special and the coffee was brewed rather than a fresh cafitiere. on a busy road so we had to get a taxi to find local restaurants. overall i would definitely recommend this hotel.

    Reviewed April 26, 2011
    8.7
    Excellent
    Travis from United States
    Group
    Stayed 2 nights in October 2009

    Pleasant Stay”

    Value Room Location Service
    I was told the sauna only open to gentlemen but not ladies.

    The Sofitel Wanda Chengdu was an incredible hotel. The rooms were beautiful, the service was professional, and the location was perfect. They also provide free broadband internet access if you have your own laptop, otherwise RMB80 a day if you use the computer they provided in the room. The see-through shower is very romantic for honeymooners.

    Reviewed November 08, 2009
    6.0
    Ken from Japan
    Solo traveler
    Junior Suite
    Stayed 1 night in September 2018

    Need to update the hotel - a bit old”

    Breakfast is 3 stars out of 5 stars for a five star hotel

    Reviewed September 27, 2018
    9.6
    Exceptional
    Bryan from Australia
    Couple
    Luxury Twin room
    Stayed 1 night in September 2018

    Great place to stay, is on a small river”

    Good walks along the river, 5 min walk to several eateries. Go right from front of hotel and right at 1st traffic lights

    Reviewed September 11, 2018
    8.0
    Excellent
    HUI from Singapore
    Business traveler
    Luxury Twin room
    Stayed 3 nights in January 2018

    Good Hotel to stay in”

    Clean and decent hotel to stay in for the price

    Reviewed July 26, 2018
    10.0
    Exceptional
    Yeon from South Korea
    Couple
    Deluxe Twin Room
    Stayed 1 night in March 2018

    hood”

    good

    Reviewed March 08, 2018
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    Sofitel Chengdu Taihe
    |Excellent 8.2
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    • Excellent location
    • Chunxi Road
    • Xinnanmen Bus Station is within 0.5 km