Sofitel Melbourne on Collins Hotel
Sofitel Melbourne on Collins Hotel
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"The best hotel you can get near Melbourne CBD."

Arsy

09 January 2018

Classic 2 Single Beds City Views - Guestroom Sofitel Melbourne on Collins Hotel
Classic 2 Single Beds City Views - Guestroom
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Interior view Sofitel Melbourne on Collins Hotel
Interior view
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Fitness center Sofitel Melbourne on Collins Hotel
Fitness center
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Fitness center Sofitel Melbourne on Collins Hotel
Fitness center
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Exceptional
Location
9.2
See all 65 photos Sofitel Melbourne on Collins Hotel
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Sofitel Melbourne on Collins Hotel

Exceptional location
Stay in the heart of Melbourne - See what's nearby
Have a question for Sofitel Melbourne on Collins Hotel?
Excellent
From 349 reviewsSee what guests said
8.7
Recommended by 84% of guests
Value for money8.1
Distance to city center0.5km
Location rating9.2
Nearest airportEssendon Airport (MEB)
Distance to airport12.1 km
Has restaurantYes
  • 250 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
8.9
Excellent
Room comfort & quality
Luxury King Room Club Floor
Luxury King Room Club Floor
...
  • City view
  • 36 m²/388 ft²
  • 1 single bed
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Prestige Club Suite
Prestige Club Suite
...
  • City view
  • 77 m²/829 ft²
  • 1 single bed
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Superior King Bed
Superior King Bed
...
  • Sea view
  • 36 m²/388 ft²
  • 1 double bed
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Prestige Club Sofitel King Suite (3 Adults)
Prestige Club Sofitel King Suite (3 Adults)
...
  • 74 m²/797 ft²
  • Executive lounge access
  • 1 super king bed
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Junior King Suite with View
Junior King Suite with View
...
  • 50 m²/538 ft²
  • Non-smoking
  • 1 super king bed
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Classic Twin Room with City View (3 Adults)
Classic Twin Room with City View (3 Adults)
...
  • 36 m²/388 ft²
  • Shower and bathtub
  • 2 single beds
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Classic King Bed
Classic King Bed
...
  • City view
  • 36 m²/388 ft²
  • 1 single bed
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Classic King Room with City View (3 Adults)
Classic King Room with City View (3 Adults)
...
  • 36 m²/388 ft²
  • Shower and bathtub
  • 1 super king bed
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Junior King Suite with View (3 Adults)
Junior King Suite with View (3 Adults)
...
  • 50 m²/538 ft²
  • Shower and bathtub
  • 1 super king bed
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Luxury King Bed
Luxury King Bed
...
  • City view
  • 40 m²/431 ft²
  • 1 single bed
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More about Sofitel Melbourne on Collins Hotel

More about Sofitel Melbourne on Collins Hotel

"Very nice, will come back again."

Reviewed 19 May 2017

Jomantha from Singapore

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Sofitel Melbourne
30 m Australian, European, Gluten Free
Sofi's
40 m Australian, Gluten Free
Great Space Cafe
40 m Australian, Cafe, Gluten Free
Asian cuisine
Asian cuisine
Kenzan Japanese Restaurant
40 m Asian, Gluten Free, Japanese
Hihou
130 m Asian, Japanese
East Bar and Restaurant
140 m Asian, Chinese
Gluten Free
Gluten Free
Fonda
100 m Gluten Free, Mexican
Tazio
110 m Gluten Free, Italian, Pizza
Lupino Bistro and Bar
150 m Gluten Free, Italian

What they offer

"Room was nice and bed was comfortable."

Joyce from Hong Kong

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (349)Booking.com Reviews (1625)
8.7
Cleanliness9.1
Facilities8.6
Location9.2
Room comfort and quality8.9
Service8.8
Value for money8.1
Provided by verified guests of Agoda
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Room type
Classic 2 Single Beds City Views
Classic King Bed
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Showing 283 verified guest comments
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7.2
Very good
Mirjana from Australia
Couple
Classic King Bed
Stayed 1 night in September 2018
Very good”
Rooms were outdated & very average
Reviewed September 13, 2018
10.0
Exceptional
Song from Singapore
Business traveler
Luxury King Room Club Floor
Stayed 1 night in August 2018
Best experience”
Sure will go again
Reviewed August 20, 2018
8.0
Excellent
Charlie from Hong Kong
Business traveler
Classic King Bed
Stayed 2 nights in July 2018
Good hotel with excellent location ”
Close to gardens Wish it has a better restaurant
Reviewed August 02, 2018
10.0
Exceptional
Therese from Australia
Business traveler
Luxury King Room Club Floor
Stayed 1 night in July 2018
Staff and amenities were amazing. Highly recommend the Sofitel. Attention to detail in all the facilities we used were above and beyond. Thank- you all
Reviewed July 19, 2018
5.6
Amanda from Singapore
Business traveler
Classic King Bed
Stayed 4 nights in June 2018
Slow Wifi connection”
Slow wifi connection. No proper trained technical support. Have requested for neck support pillow but did not deliver. Have asked for porter to bring my luggage but did not do so. Housekeeping like carpet vacuum can be heard next door as the room partition is weak. Overall, my service experience in sofitel collins street in Melbourne is unsatisfactory.
Reviewed June 28, 2018
Thank you for your constructive feedback following your recent visit to Sofitel Melbourne on Collins. It is with regret to read that your stay was not as it should have been. I do sincerely apologise for the shortcomings on our part. Your arrival experience is certainly not indicative of the service we strive to provide and we have reviewed this in details with the departments concerned. Your detailed comments are appreciated and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for bringing your experience to my attention. Kind regards, Dagmara Bieda, Executive Secretary to General Manager
Responded July 02, 2018
Sofitel Melbourne on Collins Hotel
10.0
Exceptional
Samuel from Singapore
Family with young children
Classic 2 Single Beds City Views
Stayed 2 nights in June 2018
Great Location and Nice View of Melbourne City Skyline:)”
Great Location walking distances to many Places of Interests and also to the City Tram too. Beautiful City View of Melbourne City Skyline Day and Night!
Reviewed June 18, 2018
Thank you for your review on Agoda.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager
Responded July 02, 2018
Sofitel Melbourne on Collins Hotel
10.0
Exceptional
Bryce from Australia
Business traveler
Classic King Bed
Stayed 1 night in May 2018
Great hotel and location”
Love this hotel although it is starting to look a little tired. The beds are amazing!
Reviewed May 13, 2018
7.6
Very good
Sharan from Australia
Couple
Classic King Bed
Stayed 1 night in April 2018
The hotel needs upgrading”
Not worth $420 per night
Reviewed April 23, 2018
8.4
Excellent
Steve from New Zealand
Couple
Luxury King Room Club Floor
Stayed 2 nights in April 2018
Fantastic stay ”
We have visited other Sofitel’s so I can safely say Melbourne was not quite as good as say the Auckland Viaduct one. In Auckland they turned down ur bed and set out ur slippers etc. We where disappointed in the Club Sofitel as the food not replaced and people had to ask for it. Compared to say Auckland, Melbourne could be a little more attentive We will stay again so hopefully this will be seen as constructive feedback
Reviewed April 16, 2018
9.6
Exceptional
Arsy from Indonesia
Group
Superior King Bed
Stayed 2 nights in January 2018
Great View for Melb”
The best hotel you can get near Melbourne CBD. The view from the high floor is the best. But unfortunately it doesn't provide the free wifi, no worries the receptionist will give you the code to access it anyway
Reviewed January 09, 2018
10.0
Exceptional
Tu from Australia
Couple
Classic King Bed
Stayed 1 night in January 2018
Exceptional”
It was an amazing experience staying in the Sofitel, but breakfast buffet is not worth the price you pay for at no.35. Overall would stay again.
Reviewed January 05, 2018
9.2
Exceptional
Timothy from Australia
Couple
Luxury King Room Club Floor
Stayed 2 nights in December 2017
Exceptional”
Stayed in a Club Sofitel room, definitely recommend it - the rooms are on Levels 47-49 so the view is spectacular, I spent some time just gazing out the windows enjoying the view and the club access is great for Breakfasts, Light Lunches, afternoon drinks and a late evening snacks. Atrium Bar was quiet - since we stayed early in the week, which was good, and another review stated that the lifts can get a little busy when the hotel is fully booked - they werent wrong... Overall though, loved the hotel and would shortlist Sofitel Melbourne when staying in Melbourne next time.
Reviewed December 14, 2017
9.6
Exceptional
Dean from Australia
Couple
Superior King Bed
Stayed 1 night in December 2017
It was great, friendly staff, nice rooms and really good views from within the room. ”
Nothing that I can think of.
Reviewed December 04, 2017
9.6
Exceptional
Ashley from Australia
Couple
Prestige Club Suite
Stayed 3 nights in April 2017
The best in Melbourne”
Junior suite, Club lounge, views to die for, just fantastic
Reviewed November 21, 2017
7.2
Very good
SAMUEL from Indonesia
Couple
Luxury King Bed
Stayed 4 nights in August 2017
Classic French Touch Hotel”
If you are looking for great location to shop plus walking distance lunch or dining then SOFITEL Melbourne is the answer.
Reviewed October 02, 2017
Thank you for your review on Agoda.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager
Responded October 04, 2017
Sofitel Melbourne on Collins Hotel
10.0
Exceptional
yoko from New Zealand
Solo traveler
Classic 2 Single Beds City Views
Stayed 4 nights in September 2017
Exceptional”
about wifi system if the hotel has free wifi system, it is excellent
Reviewed September 30, 2017
Thank you for your review on Agoda.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager
Responded October 04, 2017
Sofitel Melbourne on Collins Hotel
8.0
Excellent
Shazana from Singapore
Family with young children
Classic King Bed
Stayed 1 night in July 2017
Good ”
We were here for only one night. Good location, comfortable room, great views!
Reviewed September 27, 2017
Thank you for your review on Agoda.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager
Responded October 04, 2017
Sofitel Melbourne on Collins Hotel
9.6
Exceptional
Megan from Australia
Couple
Luxury King Bed
Stayed 1 night in September 2017
A little bit of luxury!”
We decided to treat ourselves for a weekend and stay at the Sofitel. Not usually in our price range, but for a special treat, it was fantastic. We had the valet take care of our car, checkin was a breeze and we stayed up on the 40th floor with views that went for miles. The room was lovely, the bed so so comfortable. It was a lovely stay and I'd love to stay again, but probably not in the budget anytime soon.
Reviewed September 04, 2017
Thank you for your review on Agoda.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager
Responded October 04, 2017
Sofitel Melbourne on Collins Hotel
8.4
Excellent
Joyce from Hong Kong
Business traveler
Superior King Bed
Stayed 2 nights in August 2017
Nice hotel in Melbourne CBD”
Generally enjoyed my stay at the Sofitel. Room was nice and bed was comfortable. Was a little surprised for an international brand that they do not have universal electric outlets or readily available adapters in the room. Also, wifi was not free... which is very unusual in most hotels now.
Reviewed August 28, 2017
7.6
Very good
Marissca from Indonesia
Group
Superior King Bed
Stayed 3 nights in June 2017
Staff gave my guests wrong room.”
I bought the Sofitel voucher for a family friend to stay in Melbourne. When my guests checked in, the hotel receptionist gave them a room number and when they opened the room, they had someone behind the door pushed back and shut the door. My guests were stunned and after 5 minutes the other person in room finally opened the door and said that it's their room and been checked in for a couple hours. The hotel staff apologised but only compensate my guests with a small box of chocolate.
Reviewed July 10, 2017
12345
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