Sofitel Queenstown Hotel and Spa
Sofitel Queenstown Hotel and Spa
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"Clean room, pleasant staff, great location."

Thanang

18 December 2016

Luxury King Room - Bed Sofitel Queenstown Hotel and Spa
Luxury King Room - Bed
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Lobby Sofitel Queenstown Hotel and Spa
Lobby
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Lobby Sofitel Queenstown Hotel and Spa
Lobby
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Interior view Sofitel Queenstown Hotel and Spa
Interior view
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Exceptional
Location
9.7
See all 39 photos Sofitel Queenstown Hotel and Spa
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Sofitel Queenstown Hotel and Spa

Exceptional location
Stay in the heart of Queenstown - See what's nearby
Exceptional
From 85 reviewsSee what guests said
9.2
Recommended by 100% of guests
  • 180 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms!

  • Hot tub

Room choices
9.6
Exceptional
Room comfort & quality
Prestige Suite 1 King Bed
Prestige Suite 1 King Bed
...
  • 62 m²/667 ft²
  • Executive lounge access
  • 1 king bed
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Luxury King Room
Luxury King Room
...
  • 41 m²/441 ft²
  • Executive lounge access
  • 1 king bed
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Superior King Room
Superior King Room
...
  • 41 m²/441 ft²
  • Non-smoking
  • 1 king bed
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Superior 2 Double Beds
Superior 2 Double Beds
...
  • 41 m²/441 ft²
  • Separate shower/bathtub
  • 2 double beds
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Prestige Suite
Prestige Suite
...
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    Junior Suite
    Junior Suite
    ...
    • Non-smoking
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    SUPERIOR ROOM 1 King Size Bed Double Spa Town Views.
    SUPERIOR ROOM 1 King Size Bed Double Spa Town Views.
    ...
    • Non-smoking
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    PRESTIGE SUITE 1 King Size Bed Double Spa Seperate Living Room Town Views.
    PRESTIGE SUITE 1 King Size Bed Double Spa Seperate Living Room Town Views.
    ...
    • Non-smoking
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    LUXURY ROOM 1 King Size Bed Double Spa Town Views.
    LUXURY ROOM 1 King Size Bed Double Spa Town Views.
    ...
    • Non-smoking
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    SUPERIOR ROOM 2 Double Beds Double Spa Town Views.
    SUPERIOR ROOM 2 Double Beds Double Spa Town Views.
    ...
    • Non-smoking
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    More about Sofitel Queenstown Hotel and Spa

    More about Sofitel Queenstown Hotel and Spa

    "Our stay was very pleasant."

    Reviewed 03 July 2016

    Merlyn from Philippines

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    Couple

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Staff was very friendly and courteous."

    Leo from Australia

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    Family with older children
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (85)Booking.com Reviews (289)
    9.2
    Exceptional
    Cleanliness9.6
    Facilities8.9
    Location9.7
    Room comfort and quality9.6
    Service9.3
    Value for money8.4
    Provided by verified guests of Agoda
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    Room type
    Luxury King Room
    Superior 2 Double Beds
    Superior King Room
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    Showing 71 verified guest comments
    1234
    9.6
    Exceptional
    David from United Kingdom
    Couple
    Superior King Room
    Stayed 4 nights in September 2018
    Great, centrally located hotel”
    Staff were extremely helpful, very centrally located especially for the busses to the snow. Rooms were large and very comfortable.
    Reviewed September 11, 2018
    10.0
    Exceptional
    William from United States
    Solo traveler
    Superior King Room
    Stayed 5 nights in March 2018
    Amazing Staff, Building and Location”
    If you have ever stayed at a Sofitel you already know the level of service you are going to enjoy. This is no different with an amazing location, attentive staff, and the location is within a block to the water. A must stay and enjoy the steam and gym. The views if you are lucky enough to have a balcony are stunning. Will be back and signed up as a rewards member while I was there.
    Reviewed April 03, 2018
    9.6
    Exceptional
    Priscilla from Hong Kong
    Couple
    Superior King Room
    Stayed 4 nights in November 2017
    Great hotel for luxuarious holiday”
    Very central location but not affected by city noise. Room is very clean and spacious. Extraordinary comfy bed with high quality liens. Staff very friendly and helpful in booking day trips and making recommendations of restaurant. Will definitely recommend to friends and come back again!
    Reviewed November 10, 2017
    9.2
    Exceptional
    Minam from Australia
    Family with teens
    Superior 2 Double Beds
    Stayed 2 nights in September 2017
    Really nice 진짜 좋아요”
    It was really nice. Clean, nice location and nice staffs.
    Reviewed October 04, 2017
    9.2
    Exceptional
    Lynda from New Zealand
    Couple
    Superior 2 Double Beds
    Stayed 3 nights in June 2017
    Best location in Queenstown ”
    I've stayed a few times - in particular getting ready for my wedding 3years ago. Could never fault this hotel before but felt things were slipping this time. Just little things that weren't there before. Shortage of teabags each day in the room, tv remote not working, stains on the carpet etc. First world problems but just not what you expect at Sofitel. Housekeeping staff were not as friendly as before - has there been a change of management? Still a lovely hotel and I'll always come back to it.
    Reviewed June 12, 2017
    7.6
    Very good
    Paul from United Kingdom
    Family with young children
    Superior King Room
    Stayed 4 nights in May 2017
    Very good”
    Staff are lovely and very helpful. Breakfast and room service too expensive so did not use where possible. The food was quite heavy as well. Steam room was too small and difficult to regulate temperature. Rooms were spacious clean and to a high standard and location was excellent.
    Reviewed May 31, 2017
    7.6
    Very good
    Mark from United Kingdom
    Couple
    Superior King Room
    Stayed 3 nights in January 2017
    Good hotel but lack of a view of the lake ”
    The hotel is superb. The only disappointment was that it had no view of the lake. There are other hotels which are better situated from that perspective.
    Reviewed February 06, 2017
    7.6
    Very good
    Thanang from Thailand
    Group
    Superior 2 Double Beds
    Stayed 1 night in March 2016
    Nice hotel in a great location.”
    Clean room, pleasant staff, great location.
    Reviewed December 18, 2016
    9.2
    Exceptional
    Ardison from United States
    Couple
    Superior King Room
    Stayed 1 night in September 2016
    Last night in Queenstown”
    Stayed here for a night before driving to Franz Josef. Really great location and the facilities were great. Parking was valet only, so be wary of that.
    Reviewed December 08, 2016
    10.0
    Exceptional
    Anna from United States
    Couple
    Superior King Room
    Stayed 3 nights in November 2016
    Wonderful Queenstown hotel”
    Staff were so friendly and helpful. Room was wonderful. Hotel is centrally located near the downtown area - easy walking distance to everything.
    Reviewed November 12, 2016
    10.0
    Exceptional
    Jo from Philippines
    Group
    Superior King Room
    Stayed 2 nights in September 2016
    BEST CHOICE FOR QUEENSTOWN HOTEL”
    BEST LOCATION RIGHT IN THE HEART OF THE CITY, WALKING DISTANCE FROM EVERYTHING. ROOM IS CLEANED TWICE PER DAY WITH COMPLIMENTARY BOTTLES OF WATER PROVIDED. EVERYONE FROM THE STAFF GREETS YOU AND TRIES TO MAKE CONVERSATION WHICH GIVES A WARM VIBE. JACUZZI BUBBLE BATH IN THE PRIVACY OF YOUR ROOM AFTER A TIRING DAY IS VERY RELAXING. HOUSEKEEPING AND ROOM SERVICE IS SWIFT AND SEAMLESS WITH EVERY REQUEST CATERED TO. TOILETRIES ARE LANVIN. THEY CAN MAKE THE ACTIVITY BOOKINGS FOR YOU WITHOUT ADDITIONAL CHARGE. ONLY NEGATIVE I COULD FIND IS THE BREAKFAST SPREAD DOES NOT HAVE ENOUGH CHOICES AND SOME OF THE ROOMS ARE ON STREET LEVEL SO PEOPLE WALKING PAST CAN SEE YOU IF THE CURTAINS ARE DRAWN. STILL BEST VALUE FOR MONEY AS YOU ARE PAMPERED AND WELL TAKEN CARE OF.
    Reviewed September 16, 2016
    10.0
    Exceptional
    Leo from Australia
    Family with teens
    Superior 2 Double Beds
    Stayed 2 nights in September 2016
    Excellent everything”
    Staff was very friendly and courteous. We enjoyed the room very much, it was cozy and very well arranged. Hotel was right in the middle of the city centre and a lot of free parking was available on streets behind the hotel.
    Reviewed September 15, 2016
    8.4
    Excellent
    Merlyn from Philippines
    Couple
    Superior King Room
    Stayed 3 nights in June 2016
    Pleasant Stay”
    The staff at the reception & concierge were very helpful. Very kind manager at the dining area named Nolito. Our stay was very pleasant. Will definitely come back and stay in Sofitel.
    Reviewed July 03, 2016
    9.6
    Exceptional
    Caitlyn from Australia
    Couple
    Superior King Room
    Stayed 1 night in May 2016
    Great hotel”
    Our room was fantastic, had all the amenities you could ask for! Heated flooring in bathroom, big spa bath with tv in the bathroom, big soft luxurious bed and a big tv to relax and watch! Balcony and nespresso machine were great additions. I used the gym every day, had a great variety there. Didn't get to use the spa as it was so expensive but it looked great! Would definitely stay again when returning to Queenstown.
    Reviewed May 08, 2016
    10.0
    Exceptional
    Teik from Malaysia
    Couple
    Superior King Room
    Stayed 4 nights in October 2015
    SOFITEL GREAT LOCATION”
    STAFF ARE EXCELLENT, VERY HELPFUL AND FRIENDLY, ROOM IS CONSTANTLY BEING CLEANED AND TIDY, LOCATION IS EXCELLENT
    EXCELLENT 5 STARS
    Reviewed October 08, 2015
    9.0
    Exceptional
    Janice from Australia
    Couple
    Superior King Room
    Stayed 3 nights in September 2015
    Ideal in many ways”
    Staff, location, furnishings such as comfortable bed.
    Very relaxed, excellent customer service by staff. Coffee machines in room were very welcome as was the large soaking bath. Really enjoyed our stay.
    Reviewed September 20, 2015
    10.0
    Exceptional
    Michael from United Kingdom
    Couple
    Luxury King Room
    Stayed 1 night in September 2015
    Wonderful Hotel”
    Location, Dining & Staff
    Stayed one night as a base to experience Queenstown, loved the location, the attentive staff and the great breakfast, room was excellent too, thanks
    Reviewed September 06, 2015
    9.7
    Exceptional
    Benjamin from Australia
    Couple
    Luxury King Room
    Stayed 1 night in August 2015
    Great hotel in a great location”
    Service, luxury, views
    The Sofitel Queenstown exceeded expectations, something I don't often say. The level of service offered by staff was exceptional - a real stand out in a city with, overall, above average service.
    Reviewed August 03, 2015
    10.0
    Exceptional
    Simon from Canada
    Couple
    Superior King Room
    Stayed 4 nights in June 2015
    A luxurious nest in the midst of paradise”
    Located within walking distnce of everythin, superb dedicated service, luxurious nest.
    Listen, this lush accommodation in this wondrous setting is enough to make a poet out of this pauper! Stayed here with my spouse for 4 nights during the start of the NZ winter. treat yourself to the deluxe room at least. Heated bathroom floors, jaccuzi tub for two, modern luxury decor and lighting, we missed it the day we left! Professional generous service in francais if that's your thing. Fireplace in the lobby to take the chill of and enjoy a rich hot cocoa while you plan your next excursion. Location just cant be beat. Steps from the towns dining and entertainment options, the wharf, and the 15 minute path that will take you to the skyline gondola to the most breathtaking views of Gods gift to the New Zealanders. We didn't take advantage of the posh breakfast spread, honestly a little pricey for what we wanted, but looked to be a treat for culinary and gastronomic senses. 5 minutes around the stoplights I'll have you in front of FergBaker - an incredible counter offer ring a selection of french breads and pastries still warm from the back room that would make chef Pierre weep. Note, the rooms facing the town and lake may have an obstructed view, the hotel is shaped like an "L". But trust me you'll want to spend all your time outside. Also, always being wary of the unforseen, we were reluctant to reserve given there were no options to cancel. We were glad to have risked it though - payoff was worth the worry. One of the most memorable stays ever for us, would return without question. Thanks Sofitel!
    Reviewed July 07, 2015
    9.7
    Exceptional
    aligo from Indonesia
    Couple
    Stayed 3 nights in November 2012
    Great room”
    location, locaton, location...
    Reviewed April 29, 2015
    1234
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