Somerset On Elizabeth Melbourne
Somerset On Elizabeth Melbourne
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"I Love it, very good."

Rosita

04 January 2016

1 Bedroom Deluxe - Guestroom Somerset On Elizabeth Melbourne
1 Bedroom Deluxe - Guestroom
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Lobby Somerset On Elizabeth Melbourne
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Interior view Somerset On Elizabeth Melbourne
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Fitness center Somerset On Elizabeth Melbourne
Fitness center
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Exceptional
Location
9.4
See all 31 photos Somerset On Elizabeth Melbourne
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Somerset On Elizabeth Melbourne

Exceptional location
Stay in the heart of Melbourne
Have a question for Somerset On Elizabeth Melbourne?
Excellent
From 1153 reviewsSee what guests said
8.2
Recommended by 91% of guests
  • 560 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
8.2
Excellent
Room comfort & quality
1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • City view
  • 44 m²/474 ft²
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2 Bedroom Deluxe
2 Bedroom Deluxe
...
  • City view
  • 72 m²/775 ft²
  • 2 single beds and 1 king be...
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1 Bedroom Executive
1 Bedroom Executive
...
  • City view
  • 53 m²/570 ft²
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Executive 1 Bedroom Apartment
Executive 1 Bedroom Apartment
...
  • Non-smoking
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Deluxe 2 Bedroom Apartment
Deluxe 2 Bedroom Apartment
...
  • Non-smoking
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Deluxe One Bedroom Apartment
Deluxe One Bedroom Apartment
...
  • Kitchenette
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Deluxe 1 Bedroom Apartment
Deluxe 1 Bedroom Apartment
...
  • Non-smoking
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Deluxe 2 Bdr Apartment 2 King or 1 King+Twin
Deluxe 2 Bdr Apartment 2 King or 1 King+Twin
...
  • Non-smoking
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Executive Single
Executive Single
...
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    Deluxe Single
    Deluxe Single
    ...
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      More about Somerset On Elizabeth Melbourne

      More about Somerset On Elizabeth Melbourne

      "We will definitely stay here again."

      Reviewed 02 March 2016

      Debbie from Australia

      |

      Couple

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      Australian cuisine
      Australian cuisine
      Tropicana Juice Food Bar
      100 m Australian, Cafe, Gluten Free
      Sister Bella
      160 m Australian
      The Louden Kitchen & Grill
      170 m Australian, Grill
      Asian cuisine
      Asian cuisine
      Saigon Fusion
      70 m Asian, Vegetarian, Vietnamese
      Shanghai Street Dumpling
      90 m Asian, Chinese
      Little Ramen Bar
      90 m Asian, Japanese, Soups
      Gluten Free
      Gluten Free
      +39 Pizzeria
      130 m Gluten Free, Italian, Pizza
      San Paolo Solarino
      330 m Gluten Free, Italian
      Movida Aqui
      440 m Gluten Free, Mediterranean, Spanish

      What they offer

      "Very attentive and pleasant staff."

      Meng C. from Singapore

      |

      Family with older children
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (1153)Booking.com Reviews (947)
      8.2
      Cleanliness8.0
      Facilities7.7
      Location9.4
      Room comfort and quality8.2
      Service8.4
      Value for money8.0
      Provided by verified guests of Agoda
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      Showing 938 verified guest comments
      12345
      10.0
      Exceptional
      ahmad from Brunei Darussalam
      Family with young children
      1 Bedroom Deluxe
      Stayed 5 nights in August 2018
      Exceptional”
      location was good. close to city centre and convenience stores and also halal eateries
      Reviewed August 27, 2018
      6.8
      Good
      Andri from Indonesia
      Couple
      1 Bedroom Deluxe
      Stayed 6 nights in August 2018
      Nice Hotel at the good location”
      Good job .
      Reviewed August 25, 2018
      9.6
      Exceptional
      Amanda from Indonesia
      Family with teens
      1 Bedroom Executive
      Stayed 9 nights in July 2018
      Always come back to here!”
      Every time I come back to Melbourne, this place always be my #1 choice. Great location, super friendly staff, excellent service!
      Reviewed August 11, 2018
      10.0
      Exceptional
      Tantular from Indonesia
      Family with young children
      2 Bedroom Deluxe
      Stayed 1 night in July 2018
      Staying in melbourne with style”
      The location is very good, near to station, free tram zone, china town and queen victoria market. The facilities were all good. Will definitely stay here next time
      Reviewed July 14, 2018
      5.6
      OLIVIA from Australia
      Family with young children
      2 Bedroom Deluxe
      Stayed 2 nights in July 2018
      Dated and dusty ”
      Staff were nice and location was excellent. Decor was dated and not like the pictures on the website. The first night I had really bad allergies due to the dust so opened up the windows the next day and it helped to air out the place and relieve the coughing. Also found some stray hairs (not from the head) throughout the bathroom that definitely did not belong to us.
      Reviewed July 10, 2018
      8.4
      Excellent
      SENG from Malaysia
      Family with teens
      1 Bedroom Deluxe
      Stayed 5 nights in June 2018
      Excellent”
      Great location for those dependent on public transportation. Close to food and shopping outlets with lots of choices available within 2-10mins walking distance. Comfortable, adequately sized for 2-3 adults. Well equipped with basic apartment amenities. Would recommend to friends .
      Reviewed July 09, 2018
      9.6
      Exceptional
      PAULINE from Singapore
      Family with teens
      1 Bedroom Deluxe
      Stayed 6 nights in June 2018
      Superb location”
      Location is simply superb - easily accessible to public transport, banks , Asian Grocers, money changers, places of interests and shopping areas.
      Reviewed July 05, 2018
      9.6
      Exceptional
      Lydia from Australia
      Group
      2 Bedroom Deluxe
      Stayed 2 nights in June 2018
      Exceptional”
      We stayed in the 2 bedroom 2 bathroom apartment. Rooms were spacious, comfortable with lots of room to relax. Location is perfect with shops, trams and restaurants at the doorstep.
      Reviewed July 02, 2018
      9.2
      Exceptional
      mariska from Indonesia
      Family with young children
      1 Bedroom Deluxe
      Stayed 4 nights in June 2018
      always great to be back here”
      i always stay here when i visit Melbourne. i love the location and the surrounding. the staff were also very friendly and helpful. the room is quite spacious and the provide the washing machine,microwave and stove, ideal for family with young children like us.
      Reviewed June 27, 2018
      5.6
      Eshban from Malaysia
      Family with teens
      1 Bedroom Deluxe
      Stayed 7 nights in August 2017
      Not too bad”
      Improvement of the cleanness. Maybe the building is quite old.
      Reviewed May 21, 2018
      Dear Esban, Greetings from Somerset! Thank you for your feedback further to your stay with us.Please accept my sincere apologies if any inconvenience caused by the cleanliness of your apartments. I would like to take this opportunity to inform you that we are taking measures to upgrade our rooms and have already initiated this job. I sincerely hope I will have the opportunity to welcome you back to Somerset in the near future. Kind Regards, Udaya Herath,Assistant Guest Service Manager.
      Responded May 22, 2018
      Somerset On Elizabeth Melbourne
      10.0
      Exceptional
      Lynne from Australia
      Couple
      1 Bedroom Executive
      Stayed 3 nights in May 2018
      Exceptional”
      Very happy with our 1 bedroom executive apartment.
      Reviewed May 19, 2018
      Dear Lynne, Thank you for taking the time to provide us with feedback after your recent visit to Somerset on Elizabeth. We are delighted with your amazing comments about our property and look forward to welcoming you back soon hopefully! Kind regards, Udaya Herath, Assistant Guest Service Manager.
      Responded May 22, 2018
      Somerset On Elizabeth Melbourne
      7.2
      Very good
      siew from Australia
      Couple
      1 Bedroom Deluxe
      Stayed 3 nights in April 2018
      Very good”
      Good location - accessible to Swanson and Elizabeth st
      Reviewed May 06, 2018
      Dear Siew, Thank you for your feedback after your recent visit to Somerset on Elizabeth. We are grateful for your visit and we are delighted with your wonderful comments. We look forward to welcoming you back soon! Kind regards, Udaya Herath, Assistant Guest Service Manager.
      Responded May 22, 2018
      Somerset On Elizabeth Melbourne
      5.6
      Ekaterina from Australia
      Couple
      2 Bedroom Deluxe
      Stayed 4 nights in April 2018
      Very run down old furnitire”
      Was staying for a week for work in 2-bd apartment, haven’t seen such an old and dirty furniture ever! if you don’t look at it, don’t sit on it and only care for location it’s ok. Bed was ok, but everything else super shabby and run down. Carpet filthy too, don’t feel like walling on it barefoot.
      Reviewed April 27, 2018
      Dear Ekaterina, Thank you for taking the time to share your feedback in regards to your stay at Somerset. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at Somerset a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve our day to day operations. Thank you again for sharing your experience and it is my hope that you will give us the opportunity to better serve you in the near future. Kind regards, Udaya Herath,Assistant Guest Service Manager.
      Responded May 22, 2018
      Somerset On Elizabeth Melbourne
      7.6
      Very good
      priscillia from Singapore
      Family with young children
      1 Bedroom Executive
      Stayed 3 nights in March 2018
      great location”
      convenient location next to emporium shopping centre. everything you need is at the doorstep. the apartment itself is a bit dated, but space was sufficient
      Reviewed April 26, 2018
      9.6
      Exceptional
      Danbi from South Korea
      Group
      2 Bedroom Deluxe
      Stayed 3 nights in April 2018
      Helpful kind staffs, big neat room”
      We arrived hotel early in the morning because of the flight schedule, I was going to ask to use luggage storage before checking in but the staff helped early check in. The room was really big for three of my family, which was really satisfied, really neat and located between circular quay and city centre, takes just 5-10min. But the one thing I feel bad about was the room is old, so smells from the carpet..
      Reviewed April 12, 2018
      Dear Danbi, Thank you for taking for taking the time to review. I am delighted to hear that you enjoyed your stay with us and that you found the hotel comfortable and the location convenient. Thank you for recognizing our team members. It is in such feedback about we find motivation and have been shared with the team. We can't wait to welcome you again at Somerset for another memorable stay. Regards, Udaya Herath, Assistant Guest Service Manager
      Responded April 21, 2018
      Somerset On Elizabeth Melbourne
      6.4
      Good
      Siew from Malaysia
      Family with young children
      2 Bedroom Deluxe
      Stayed 5 nights in April 2018
      Excellent location & front desk but housekeeping is AWFUL”
      The location is fantastic, walking distance to almost everywhere. The beds are terrible though. They were too soft and sinked right in the middle. The worst is housekeeping- I don't think they vacuum the floor cause I found a pill/ supplement left by previous occupants & they don't replace toiletries!
      Reviewed April 11, 2018
      Dear Siew, Thank you for taking the time to share your feedback in regard to your stay at Somerset on Elizabeth. We are pleased to learn that you were happy with our convenient location and our friendly front desk staff. Please accept my sincerest apologies that some of your experience did not meet your expectations. Your feedback about housekeeping standard has been passed onto our Residence manager for further investigation. Please advise the next time you are coming to Melbourne and we will make sure we attend to all your requirements as best we can. We look forward to having you with us again in the near future! Kind Regards, Udaya Herath Assistant Guest Service Manager.
      Responded April 22, 2018
      Somerset On Elizabeth Melbourne
      8.8
      Excellent
      John from Singapore
      Couple
      1 Bedroom Deluxe
      Stayed 4 nights in April 2018
      Brilliant hotel to relax and enjoy the stay”
      we requested for higher floor and got it during my 4 nights stay. staff were friendly and checking in procedure is smooth. allowed to check into my room 30mins earlier. located inside cbd and very near to the bustling chinatown. plenty of food options nearby. rooms were clean with amenties such as spa pools,sauna and gym. only negative is a lack of a swimming pool. really enjoyed my stay
      Reviewed April 10, 2018
      Dear John, Thank you for sharing your feedback with us following your recent stay.I am glad to hear that you enjoyed your experience with us. I could not agree more, that we are indeed fortunate to be situated in such a convenient location, close to places of interest, great restaurants and designer branded shops, as well as convenient transport links. We look forward to welcoming you back again soon. Kind Regards, Udaya Herath, Assistant Guest Service Manager.
      Responded April 21, 2018
      Somerset On Elizabeth Melbourne
      9.2
      Exceptional
      Rusnah from Malaysia
      Family with young children
      2 Bedroom Deluxe
      Stayed 4 nights in April 2018
      Exceptional”
      Spacious, clean n very comfortable . Iexcellent location , surrounded by malls and eateries. Truly convenient $
      Reviewed April 10, 2018
      Dear Rusnah, Thank you for taking the time to share your feedback with us following your recent stay. I am delighted to hear that you enjoyed your stay with us and that you found the hotel comfortable and the location convenient. Thank you once again and we look forward to welcoming you back again soon. Kind Regards, Udaya Herath, Assistant Guest Service Manager.
      Responded April 21, 2018
      Somerset On Elizabeth Melbourne
      9.2
      Exceptional
      Su from Singapore
      Couple
      1 Bedroom Deluxe
      Stayed 1 night in April 2018
      Exceptional”
      Spacious room. Clean & sufficient facilities. Staff r very helpful & pleasant. Location right in the shopping & f & b area. Should adjust ceiling aircon vent position further from the bed as it is blowing uncomfortably on the sleeping persons.
      Reviewed April 04, 2018
      Dear Su, It is always refreshing to receive positive comments and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Somerset. We do pride ourselves in providing the best service possible and ensuring every guest has a memorable stay. My team and I would certainly love to welcome your return again soon! With warm Regards, Udaya Herath, Assistant Guest Service Manager
      Responded April 07, 2018
      Somerset On Elizabeth Melbourne
      8.8
      Excellent
      LAW from Singapore
      Business traveler
      1 Bedroom Deluxe
      Stayed 3 nights in October 2017
      Excellent”
      Great location a lot of shopping area around
      Reviewed April 02, 2018
      Dear Law, Thank you for taking the time to share the positive feedback from your most recent stay with us in Melbourne.I am pleased that our location was perfectly suited to your needs and took the advantage of shopping around the city. I do hope we'll have another opportunity to welcome your return again soon. Kind Regards, Udaya Herath, Assistant Guest Service Manager.
      Responded April 07, 2018
      Somerset On Elizabeth Melbourne
      12345
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