Free Wi-Fi in all rooms!
|Value for money||7.4|
|Nearest airport||Cairo International Airport (CAI)|
|Distance to airport||9.7 km|
Located in Nasr City residential area and a 10-minute drive from the airport, Sonesta Hotel features 5 restaurants and 2 bars. It features an outdoor swimming pool and sun terrace. All air-conditioned rooms at the Sonesta Hotel Tower & Casino Cairo are spacious and elegantly decorated. Room are equipped with a satellite TV and mini-bar. All rooms enjoy free WiFi. The poolside bar and full-service spa with hammam are havens for relaxation. After the pampering, guests are offered a varied choice of dining options at the hotel’s gourmet restaurants. The hotel's welcome service picks up guests from Cairo Airport with a complimentary shuttle bus. The Luxury Fast Track Service is for a fee. A car with driver can also be hired at the hotel’s tour desk. The Cairo Conference Center is less than 1.2 mi away. The citadel is a 15-minute drive and the pyramids are 12 mi from the Sonesta Hotel Tower Cairo.
Children and extra beds
All children are welcome.
Extra beds are dependent on the room you choose. Please ask the property for more details.
Sonesta Hotel Tower & Casino Cairo
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I stayed here before and it was good. This time the attitude was despicable. After failing to provide adequate room service for best part of an hour, they kept me waiting another 25 minutes to make sure I would take their rip-off so-called limousine - actually an ordinary car that is massively overcharged for. Thanks to their appalling attitude I missed important meeting - the reason I was there. For that abysmal service I was charged over £100. No suitable apology or refund offered. I will be pursuing recompense, and will never tolerate places that behave like this.
The Sonesta is a good hotel. The staff are very good and efficient. I think the meals are quite expensive, the quality is above average in most cases.
A very good hotel to always return to due to the excellent service.”
Sonesta Hotel is my usual accommodation in Cairo ,The warm welcome and the fast check in and out is always consistent. The front office staff always responsive to inquiries and questions ..I had slight problem with the shower and staff were prompt in attending the issue which was solved immediately. Hotel location is very good ,the proximity link road to the airport was convenient. The rooms were clean and we'll supplied with amenities . Highly recommended Hotel.
Very Nice Staff and Helpful”
Close to the airport and business center.
Good Hotel for Business Traveller Clean and Good facility
Not up to standards”
The only good thing is the staff in reception, BUT all others are very bad starting from the annoying security guys who are in the front gate & main entrance bcz. they are always talking in loud voices with each other & all the time trying to talk with you or saying silly jokes Then the housekeeping is bad, yes they clean every day but it is useless because i think they do not use vacuum which means a lot of dirt & hair is still on room carpet
They recommended a car with driver and a guide. The guide was a lady, poor service and only promote, bad experience. She only showed up less than half hour. But driver was excellent, he knew it and to be our guide himself. Good.
The hotel was in good location
Careful with the taxi driver's tour service. ”
The taxi driver at the lobby seems like a nice guy and we book a day tour with him, turns out that's a bad idea. we book a day tour with him from the hotel to Giza Pyramid. he mandatory us to stop and go to a few shops, expensive restaurant. and without knowing the standard price for the Gize ticket and horse/camel riding, we got ripoff pretty well. that was our 2nd day in Egypt, and we learn our lesson for the rest of the trip.
I had a warm welcome on arrival with excellent smooth checking without any delay , I had room upgrade which was appreciated.Good housekeeping attendance.U was granted late check out.Very good approach by Mr.Bassem Alfy FOM ,showed good interest to the comments.will stay again
The right location for short visit to Cairo ”
hotel is very near from airport which is good for me and also the room is big enough
Wasn't happy this time!”
I am disappointed with my stay this time. During my previous visit, I have lost the internet connection in my Room and that wasn't fixed for 2 days. When I checked in this time I specifically insisted on having the internet in my room. First day was ok, second day lost the internet so they changed my room, less than 24h later I lost the connection again in the new room!!! During my complain, they said that there was nothing they could do as it is due to the internet provider, and I say I will not stay again at the Sonesta. For business travellers who need internet access, stay away from the Sonesta!
Friendly staff, very professional, good facilities”
very nicely situated and very easy to access tourist sites, etc. i was pleasantly surprised upon arrival to find i was upgraded to a queen room which was very spacious. my only negative comment is that you should avoid a room overlooking the pool area if you want to sleep at night - the live entertainment around the pool is loud and goes on until 2.00 am every night! clean, comfortable, helpful staff and good food. likely i will stay there again.
Good Hotel for business”
That was my second stay at the Sonesta and was as good as my first! Driendly atmosphere and good service overall!
Great hotel in a good location”
That was good stay overall. I also appreciated the friendliness of it staff. The hotel is also conveniently located. Will go back there again
the staff of the hotel are quite friendly and communicating in english is still manageable. the room is nice but i disliked the cleanness of the bath tub and the shower. the shops located at the hotel are able to provide basic needs to travellers as i could get souvenirs, silver accessories, etc. overall, i'll recommend the hotel to travellers as the pros is more than the cons.
Overall, I am satisfied with the stay. Enjoyed the casino at the hotel and the casino staff was really friendly and kind. The hotel staff could do much better and perhaps start listening to the guests more often instead.
Good hotel! ”
good location for tourist as the location of the hotel can skip the massive traffic problem of cairo downtown. very close to giza. staff are friendly. just be mindful of the casino as it will caused un-necessary expenses tough it could be fun!
Horrible Service with Reservation”
i came at 12:00 pm with a reservation for a room, the reception says we are overbooked and have no rooms available even though i had a reservation and told me to wait in the lobby for further news on a available room. after 4 hours waiting the manager finally tell me they have a small room. after checking in the room it was very small, disgusting room. i was surprised a hotel this big had something like this. the manager said he would change my room after a day or two, after 2 days the manager was unavailable and still no available room. i have been to this hotel before and had better service, but after this trip i will never go to his hotel again.