Sonesta Hotel Tower & Casino Cairo
Superior Double or Twin Room Sonesta Hotel Tower & Casino Cairo
Lobby Sonesta Hotel Tower & Casino Cairo
Fitness center Sonesta Hotel Tower & Casino Cairo
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7.4
Very good
/10
(85 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location
Parking
Available
  • St. Mark's Coptic Orthodox Church1.07 km
  • Uruba Palace1.08 km
  • Protestant Church1.17 km
  • Adel Helmi Gallery1.34 km
  • Egypt Unveiled Day Tours1.38 km
  • Qasr al-Baron1.45 km
  • October War Panorama1.46 km
  • Heliopolis1.54 km
  • Gallery Taji1.55 km
  • Tiba Outlet Mall1.72 km
  • Free Wi-Fi

    Sonesta Hotel Tower & Casino Cairo

    3 Tayaran St., Nasr City, Heliopolis, Cairo, Egypt - See map
    Very good cleanliness
    7.5 rating for cleanliness
    Very good comfort
    7.5 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Value for money7.4
    Location rating7.3
    Nearest airportCairo International Airport (CAI)
    Distance to airport9.7 km

    Rooms available at Sonesta Hotel Tower & Casino Cairo

    7.5
    Very good
    Room comfort & quality
    Royal Suite
    Royal Suite
    ...
    • Room size: 185 m²/1991 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
     Tower Double or Twin Room
    Tower Double or Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • Balcony/terrace
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Executive Double or Twin Room
    Executive Double or Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • Bathtub
    • 1 double bed or 2 single be...
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    Executive Tower
    Executive Tower
    ...
    • Room size: 31 m²/334 ft²
    • Shower
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 50 m²/538 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 80 m²/861 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Room - Egyptians and Residents Only
    Superior Room - Egyptians and Residents Only
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Superior Triple Room
    Superior Triple Room
    ...
    • Room size: 28 m²/301 ft²
    • 2 single beds
    Enter dates to see prices
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    More about Sonesta Hotel Tower & Casino Cairo

    More about Sonesta Hotel Tower & Casino Cairo

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

    Check-in/Check-out

    Check-in from: 02:00 PM
    Check-out from: 12:00 AM
    Check-out until: 12:00 PM

    Announcements

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    Reviews of Sonesta Hotel Tower & Casino Cairo from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (85)Booking.com Reviews (3727)
    7.4
    /
    10
    Cleanliness7.5
    Facilities7.1
    Location7.3
    Room comfort and quality7.5
    Service7.5
    Value for money7.4
    All languages
    All guests (85)
    All room types

    Show reviews that mention 

    Showing 70 verified guest comments
    1234
    4.0
    Satish from United Kingdom
    Business traveler
    Deluxe Double or Twin Room
    Stayed 1 night in July 2019

    Disgraceful”

    I stayed here before and it was good. This time the attitude was despicable. After failing to provide adequate room service for best part of an hour, they kept me waiting another 25 minutes to make sure I would take their rip-off so-called limousine - actually an ordinary car that is massively overcharged for. Thanks to their appalling attitude I missed important meeting - the reason I was there. For that abysmal service I was charged over £100. No suitable apology or refund offered. I will be pursuing recompense, and will never tolerate places that behave like this.

    Reviewed July 31, 2019
    8.0
    Excellent
    Kevin from New Zealand
    Couple
    Superior Double or Twin Room
    Stayed 1 night in June 2019

    Excellent place”

    The Sonesta is a good hotel. The staff are very good and efficient. I think the meals are quite expensive, the quality is above average in most cases.

    Reviewed June 08, 2019
    8.0
    Excellent
    Alaa from Bahrain
    Solo traveler
    Superior Double or Twin Room
    Stayed 5 nights in March 2019

    A very good hotel to always return to due to the excellent service.”

    Sonesta Hotel is my usual accommodation in Cairo ,The warm welcome and the fast check in and out is always consistent. The front office staff always responsive to inquiries and questions ..I had slight problem with the shower and staff were prompt in attending the issue which was solved immediately. Hotel location is very good ,the proximity link road to the airport was convenient. The rooms were clean and we'll supplied with amenities . Highly recommended Hotel.

    Reviewed April 10, 2019
    10.0
    Exceptional
    Ayan from United Arab Emirates
    Business traveler
    Deluxe Double or Twin Room
    Stayed 2 nights in February 2019

    Very Nice Staff and Helpful”

    Close to the airport and business center.

    Reviewed February 28, 2019
    8.0
    Excellent
    VARGHESE from United Arab Emirates
    Business traveler
    Deluxe Double or Twin Room
    Stayed 3 nights in February 2019

    Very good”

    Good Hotel for Business Traveller Clean and Good facility

    Reviewed February 16, 2019
    5.2
    Nabeel from Saudi Arabia
    Solo traveler
    Superior Double or Twin Room
    Stayed 4 nights in November 2018

    Not up to standards”

    The only good thing is the staff in reception, BUT all others are very bad starting from the annoying security guys who are in the front gate & main entrance bcz. they are always talking in loud voices with each other & all the time trying to talk with you or saying silly jokes Then the housekeeping is bad, yes they clean every day but it is useless because i think they do not use vacuum which means a lot of dirt & hair is still on room carpet

    Reviewed December 03, 2018
    7.6
    Very good
    RUCHENG from China
    Business traveler
    Superior Single Room
    Stayed 4 nights in September 2018

    Not bad”

    They recommended a car with driver and a guide. The guide was a lady, poor service and only promote, bad experience. She only showed up less than half hour. But driver was excellent, he knew it and to be our guide himself. Good.

    Reviewed October 04, 2018
    6.0
    Dima from Jordan
    Business traveler
    Superior Double or Twin Room
    Stayed 6 nights in September 2018

    Above average”

    The hotel was in good location

    Reviewed September 12, 2018
    8.0
    Excellent
    Ke from China
    Family with young children
    Superior Triple Room
    Stayed 2 nights in February 2018

    Careful with the taxi driver's tour service. ”

    The taxi driver at the lobby seems like a nice guy and we book a day tour with him, turns out that's a bad idea. we book a day tour with him from the hotel to Giza Pyramid. he mandatory us to stop and go to a few shops, expensive restaurant. and without knowing the standard price for the Gize ticket and horse/camel riding, we got ripoff pretty well. that was our 2nd day in Egypt, and we learn our lesson for the rest of the trip.

    Reviewed July 30, 2018
    8.0
    Excellent
    Alaa from Bahrain
    Solo traveler
    Superior Double or Twin Room
    Stayed 3 nights in April 2016

    staff efficiency”

    I had a warm welcome on arrival with excellent smooth checking without any delay , I had room upgrade which was appreciated.Good housekeeping attendance.U was granted late check out.Very good approach by Mr.Bassem Alfy FOM ,showed good interest to the comments.will stay again

    Reviewed April 17, 2016
    6.0
    ABDULHAKIM from Saudi Arabia
    Business traveler
    Superior Double or Twin Room
    Stayed 2 nights in January 2015

    The right location for short visit to Cairo ”

    Location, Coffee shop, and quietness.

    Acceptable.

    Reviewed July 04, 2015
    8.7
    Excellent
    AHMAD from Saudi Arabia
    Business traveler
    Stayed 3 nights in September 2011

    Confortable Hotel”

    Big Room

    hotel is very near from airport which is good for me and also the room is big enough

    Reviewed October 08, 2011
    6.0
    Mourad from United Kingdom
    Business traveler
    Stayed 4 nights in September 2011

    Wasn't happy this time!”

    Friendly staff

    I am disappointed with my stay this time. During my previous visit, I have lost the internet connection in my Room and that wasn't fixed for 2 days. When I checked in this time I specifically insisted on having the internet in my room. First day was ok, second day lost the internet so they changed my room, less than 24h later I lost the connection again in the new room!!! During my complain, they said that there was nothing they could do as it is due to the internet provider, and I say I will not stay again at the Sonesta. For business travellers who need internet access, stay away from the Sonesta!

    Reviewed September 25, 2011
    9.7
    Exceptional
    John from United Kingdom
    Solo traveler
    Stayed 11 nights in August 2011

    Friendly staff, very professional, good facilities”

    Dining, bars, swimming pool/gym

    very nicely situated and very easy to access tourist sites, etc. i was pleasantly surprised upon arrival to find i was upgraded to a queen room which was very spacious. my only negative comment is that you should avoid a room overlooking the pool area if you want to sleep at night - the live entertainment around the pool is loud and goes on until 2.00 am every night! clean, comfortable, helpful staff and good food. likely i will stay there again.

    Reviewed September 13, 2011
    8.0
    Excellent
    Mourad from United Kingdom
    Business traveler
    Stayed 4 nights in July 2011

    Good Hotel for business”

    Nice and clean rooms and good choices of restaurants

    That was my second stay at the Sonesta and was as good as my first! Driendly atmosphere and good service overall!

    Reviewed July 31, 2011
    8.0
    Excellent
    Mourad from United Kingdom
    Business traveler
    Stayed 3 nights in July 2011

    Great hotel in a good location”

    Nice large and clean rooms. The hotel also offers good choice of food and entertainement.

    That was good stay overall. I also appreciated the friendliness of it staff. The hotel is also conveniently located. Will go back there again

    Reviewed July 19, 2011
    8.0
    Excellent
    Xin from Singapore
    Solo traveler
    Stayed 1 night in January 2011

    Nice hotel”

    Near to the airport, shops in the hotel provides good basic needs such as souvenirs, etc.
    The bath tub was not clean in my opinion

    the staff of the hotel are quite friendly and communicating in english is still manageable. the room is nice but i disliked the cleanness of the bath tub and the shower. the shops located at the hotel are able to provide basic needs to travellers as i could get souvenirs, silver accessories, etc. overall, i'll recommend the hotel to travellers as the pros is more than the cons.

    Reviewed January 13, 2011
    6.3
    Good
    Dinesh from Malaysia
    Family with young children
    Stayed 4 nights in December 2010

    Comfortable stay.”

    The casino was fun.

    Overall, I am satisfied with the stay. Enjoyed the casino at the hotel and the casino staff was really friendly and kind. The hotel staff could do much better and perhaps start listening to the guests more often instead.

    Reviewed January 03, 2011
    7.7
    Very good
    Hong from Malaysia
    Solo traveler
    Stayed 2 nights in December 2010

    Good hotel! ”

    One-stop hotel!
    Away from shopping facilities

    good location for tourist as the location of the hotel can skip the massive traffic problem of cairo downtown. very close to giza. staff are friendly. just be mindful of the casino as it will caused un-necessary expenses tough it could be fun!

    Reviewed January 01, 2011
    2.7
    Hasina from United States
    Solo traveler
    Stayed 5 nights in November 2010

    Horrible Service with Reservation”

    None
    poor customer service, dirty rooms, really bad service

    i came at 12:00 pm with a reservation for a room, the reception says we are overbooked and have no rooms available even though i had a reservation and told me to wait in the lobby for further news on a available room. after 4 hours waiting the manager finally tell me they have a small room. after checking in the room it was very small, disgusting room. i was surprised a hotel this big had something like this. the manager said he would change my room after a day or two, after 2 days the manager was unavailable and still no available room. i have been to this hotel before and had better service, but after this trip i will never go to his hotel again.

    Reviewed December 15, 2010
    1234
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