Stamford Plaza Brisbane Hotel
Stamford Plaza Brisbane Hotel
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"Will I stay here again?"

KENNETH

03 April 2018

Deluxe River View - Guestroom Stamford Plaza Brisbane Hotel
Deluxe River View - Guestroom
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Lobby Stamford Plaza Brisbane Hotel
Lobby
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Swimming pool Stamford Plaza Brisbane Hotel
Swimming pool
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Fitness center Stamford Plaza Brisbane Hotel
Fitness center
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Exceptional
Location
9.4
See all 39 photos Stamford Plaza Brisbane Hotel
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Stamford Plaza Brisbane Hotel

Exceptional location
Stay in the heart of Brisbane - See what's nearby
Excellent
From 467 reviewsSee what guests said
8.6
Recommended by 83% of guests
  • 540 meters to public transportation

  • Heart of the city

  • Sauna

  • Air conditioning

Room choices
8.9
Excellent
Room comfort & quality
Superior River View
Superior River View
...
  • River view
  • 39 m²/420 ft²
  • 2 single beds or 1 double b...
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Junior King Suite
Junior King Suite
...
  • River view
  • 79 m²/850 ft²
  • 1 king bed
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Deluxe River View
Deluxe River View
...
  • River view
  • 39 m²/420 ft²
  • 2 single beds or 1 double b...
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The Stamford Suite
The Stamford Suite
...
  • 251 m²/2702 ft²
  • Non-smoking
  • 1 super king bed
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Deluxe Room
Deluxe Room
...
  • Smoking allowed
  • Shower and bathtub
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Superior Room
Superior Room
...
  • Non-smoking
  • Shower and bathtub
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Deluxe Room
Deluxe Room
...
  • Non-smoking
  • Shower and bathtub
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Superior Room
Superior Room
...
  • Smoking allowed
  • Shower and bathtub
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Premium Junior Suite
Premium Junior Suite
...
  • Non-smoking
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
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    More about Stamford Plaza Brisbane Hotel

    More about Stamford Plaza Brisbane Hotel

    "Good location, reasonable price."

    Reviewed 21 July 2017

    Chi Y. from Taiwan

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    Family with young children

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Staff were super attentive and nice though!"

    Daniel from Australia

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    Solo traveler
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (467)Booking.com Reviews (2047)
    8.6
    Cleanliness8.8
    Facilities8.1
    Location9.4
    Room comfort and quality8.9
    Service8.7
    Value for money8.0
    Provided by verified guests of Agoda
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    Room type
    Junior King Suite
    Deluxe River View
    Superior River View
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    Showing 391 verified guest comments
    12345
    10.0
    Exceptional
    Stephen from Australia
    Couple
    Superior Room
    Stayed 1 night in July 2018
    Excellent Location”
    Only place to stay in the CBD
    Reviewed July 21, 2018
    10.0
    Exceptional
    mark from Australia
    Couple
    Superior River View
    Stayed 1 night in June 2018
    Great place”
    Great location and views, for local people easy to get in and out. Breakfast was the business. Good job all. Thanks
    Reviewed June 17, 2018
    10.0
    Exceptional
    Lisa from United States
    Couple
    Superior River View
    Stayed 2 nights in May 2018
    Exceptional”
    Location on the river , in the middle of the CBD and the location of the wedding which we were attending
    Reviewed May 14, 2018
    9.6
    Exceptional
    Michael from Australia
    Couple
    Superior River View
    Stayed 2 nights in May 2018
    Clean and well positioned hotel”
    Excellent position close to the botanical gardens for a morning stroll, after a beautiful breakfast overlooking the river. My wife and I enjoyed our stay, and would return back to this hotel.
    Reviewed May 07, 2018
    8.0
    Excellent
    KENNETH from Australia
    Solo traveler
    Junior King Suite
    Stayed 3 nights in March 2018
    Things change some times not for the better!”
    Booked suite for my birthday weekend Over all had enjoyable time. It is the little things that caught my ire. 1. Bath robes not replaced each day. Had to ask for them. 2. Toiletries sort of refilled. 3. Used shoe cleaner and not replaced. 4. Door to fridge (looks like set of draws) Not open and close properly. 5. No papers available at breakfast or concierges desk. Love my papers with breakfast. 6. In the "good" old days there were waffles with honey from the hive. Now gone. 7. Were eggs Benedict, then make your own and now none. 8. Get your own coffee. Was served at table for breakfast. 9. The room was cleaned each day but not all bins emptied, paper on floor of bathroom (small) not swept up. 10. Phone next to bed not operational. As I said was the little things that caught my ire. Will I stay here again? Most likely as love the location and out door dining area.
    Reviewed April 03, 2018
    3.6
    camilla from Hong Kong
    Business traveler
    Superior River View
    Stayed 1 night in February 2018
    Disappointing”
    I remember Stamford Plaza used to be the best 5 star hotel in Brisbane but now it is dated and very old looking. I requested an extremely cold room but when I arrived at midnight my room was like a sauna and the air con had not been switched on. I complained the next morning and said I wanted to check out so the stupid hotel staff checked me out without my going downstairs to discuss options. How stupid and unprofessional are the staff. then they cheated me and took more money for the first night than I had booked it for so I was so disgusted in the hotel staff.. Fancy cancelling my booking without discussing it seriously with me first!!! or not offering an alternative in the hotel. No fruit platter on arrival and I was staying 6 night. Sofitel and Marriot offer a platter on arrival and Sofitel offer one throughout the stay so Stamford Plaza really lags behind in service. It is not 5 star. The pool had rubbish hidden in little places so the area is not perfect as should be for 5 star.
    Reviewed March 04, 2018
    10.0
    Exceptional
    Grace from Singapore
    Business traveler
    Deluxe River View
    Stayed 2 nights in February 2018
    repeat customer”
    we always book Stamford every time our colleagues travel to Brisbane.
    Reviewed February 27, 2018
    10.0
    Exceptional
    Dirk from Australia
    Couple
    Superior River View
    Stayed 1 night in May 2017
    Old Charm with Atmosphere”
    I love staying here for the beautiful charm this hotel has on offer, the river views and the atmosphere is fantastic
    Reviewed February 06, 2018
    8.4
    Excellent
    Graham from Australia
    Solo traveler
    Superior River View
    Stayed 6 nights in January 2018
    Location Location”
    The hotel is in a top location, the staff I encountered were great. I stayed 6 days some days my room was totally cleaned other days it was partially cleaned with only the bed remade. Little things add up like having to pay for coffee at breakfast and one I couldn't understand was charging for Wi-Fi from what information I was given it was $15 a day or thereabouts. Heavens above you can get free WiFi in the mall. These types of charges disappointing but the hotel is in the right place and so are the staff.
    Reviewed January 22, 2018
    6.8
    Good
    Michael from Australia
    Couple
    Superior River View
    Stayed 1 night in January 2018
    Good”
    This is supposed to be a 5 star the room is now dated and not clean
    Reviewed January 18, 2018
    6.4
    Good
    Etienne from Australia
    Solo traveler
    Superior River View
    Stayed 2 nights in January 2018
    Not 5 star”
    The location is great and this is what the hotel ride on. The rooms are out-dated. Service is poor, they never replaced my daily toiletries, check out cue was a mile long and the fact that I was unable to get a simple fruit platter after 10 PM. Facilities is good. I don't think, beside the location its worth the rating. I spend 1/4 of my year traveling and can definitely say Ill rather stay in a different hotel next time.
    Reviewed January 15, 2018
    9.6
    Exceptional
    Colin from Australia
    Couple
    Junior King Suite
    Stayed 1 night in December 2017
    Customers for 20 years”
    Married there in 1997 and have been returning for many years. Great Staff.
    Reviewed December 19, 2017
    6.4
    Good
    Michael from Australia
    Couple
    Deluxe River View
    Stayed 2 nights in November 2017
    Good”
    Aircon was dirty and had to get serviced while we were in the room as it was very stuffy and warm.filters had to be replaced as they were blocked. Room was not serviced while we're staying which was disappi
    Reviewed November 20, 2017
    7.6
    Very good
    David from United Kingdom
    Couple
    Superior River View
    Stayed 3 nights in November 2017
    WiFi Rip-Off”
    The hotel is ideally located close by the river, botanic gardens, pier restaurants, shops and the CBD . The staff although always friendly could do better. We had a lovely room with a view of river. There is a nice bar and courtyard area. We enjoyed the good pool and gym. Our main problem was the cost of extras. $14.95 per day for Wi-Fi is outrageous; I don’t think I’ve paid for it in another hotel for at least three years, including several others whilst in Australia. Not telling you when you check-in unforgiveable. When I queried this I was told Agoda, with whom I booked, would have mentioned it in their email. They probably did but it was booked nine months earlier and was one of eight such bookings so not surprisingly I did not remember. The charge is not applied if you book directly with the hotel. $6.50 for a one minute STD call is similarly ridiculous, using my UK mobile would probably have been cheaper, as is $4.50 to clean a handkerchief.
    Reviewed November 15, 2017
    9.2
    Exceptional
    Russell
    Couple
    Deluxe River View
    Stayed 1 night in November 2017
    Great Accommodation”
    Great place - stayed before - only downside is the exorbitant parking charges - should be included in the room charge!
    Reviewed November 07, 2017
    6.8
    Good
    Daniel from Australia
    Solo traveler
    Superior River View
    Stayed 1 night in November 2017
    Good location, dated rooms ”
    The location of the hotel is good, however carparking is unbelievably expensive. WiFi is only free for 30 minutes and the rooms and reception is very dated. Needs a good renovation! Staff were super attentive and nice though! Probably would look for a more recently built or renovated hotel next time.
    Reviewed November 06, 2017
    9.6
    Exceptional
    wei from Taiwan
    Family with young children
    Superior River View
    Stayed 3 nights in October 2017
    surprisingly nice and with 5 stars standard”
    Thought it was gonna be an old hotel with tired looking facilities. surprisingly, they still maintain 5 stars standard quality, def better than the Marriott on Eagle street.
    Reviewed October 11, 2017
    8.4
    Excellent
    Katrina from Australia
    Group
    Superior River View
    Stayed 1 night in September 2017
    Excellent”
    Friends should be an option to choose. Good night great hotel and location staff could be friendlier, but I stress this does not relate to all staff.
    Reviewed September 25, 2017
    10.0
    Exceptional
    katie from United Kingdom
    Couple
    Superior River View
    Stayed 2 nights in August 2017
    Beautiful hotel in a great location.”
    Luxury and location! Great hotel, great facilities and a fantastic location. Perfect romantic getaway.
    Reviewed September 03, 2017
    2.0
    yongwon from Australia
    Couple
    Superior River View
    Stayed 1 night in August 2017
    review”
    If you are a sort of person who likes to waste your money, time and feeling with poor quality of service you have to visit Stamford plaza Brisbane! I can definitely say that it is the worst hotel I've ever experienced. Cannot believe this is 5 star hotel. Reception staffs are not kind but rude and need to pay $45 for parking just one night. They even charge for wifi fees to customers. If I knew I have to pay all of these I woudn't stay. I will not stay here again for ever.
    Reviewed August 22, 2017
    12345
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