Sunmoon Boutique Resort
Sunmoon Boutique Resort
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"Upstairs loft was perfect for our boys."

Clinton

24 January 2016

Hotel Balcony - Bed Sunmoon Boutique Resort
Hotel Balcony - Bed
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Lobby Sunmoon Boutique Resort
Lobby
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Interior view Sunmoon Boutique Resort
Interior view
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Swimming pool [outdoor] Sunmoon Boutique Resort
Swimming pool [outdoor]
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See map Sunmoon Boutique Resort
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Excellent
Location
8.1
See all 27 photos Sunmoon Boutique Resort
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Sunmoon Boutique Resort

Excellent location
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Very good
From 204 reviewsSee what guests said
7.6
Recommended by 80% of guests
  • Airport transfer

  • Air conditioning

  • Balcony/terrace

  • Bar

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
2 Bedroom Apartment
2 Bedroom Apartment
...
  • 52 m²/560 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Deluxe Studio
Deluxe Studio
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  • 36 m²/388 ft²
  • Non-smoking
  • 1 double bed
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Spa Balcony
Spa Balcony
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  • 32 m²/344 ft²
  • Non-smoking
  • 1 double bed
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Hotel Room
Hotel Room
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  • 24 m²/258 ft²
  • Non-smoking
  • 1 double bed
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Executive Suite
Executive Suite
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  • Pool view
  • 90 m²/969 ft²
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Hotel Balcony
Hotel Balcony
...
  • 24 m²/258 ft²
  • Non-smoking
  • 1 double bed
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Double Standard
Double Standard
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    Apartment Shared Bed
    Apartment Shared Bed
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      Triple Deluxe
      Triple Deluxe
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        Basic Multiple Bedrooms
        Basic Multiple Bedrooms
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          More about Sunmoon Boutique Resort

          More about Sunmoon Boutique Resort

          "Great value for money and the staff were very friendly."

          Reviewed 02 May 2016

          Jess from Australia

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          Family with older children

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          "Great location, friendly stuff, good food"

          Amir from Israel

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          Business traveler
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (204)Booking.com Reviews (663)
          7.6
          Cleanliness7.9
          Facilities7.0
          Location8.1
          Room comfort and quality7.7
          Service7.7
          Value for money7.6
          Provided by verified guests of Agoda
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          Showing 157 verified guest comments
          12345
          9.2
          Exceptional
          Megan from New Zealand
          Solo traveler
          Hotel Balcony
          Stayed 3 nights in December 2017
          Exceptional”
          Very conveniently located although parking can be an issue. A casual stroll to the beach. May have access issues for those who require a lift or ramp as the lift shuts off around 9pm.
          Reviewed June 29, 2018
          6.4
          Good
          laith from Australia
          Solo traveler
          Spa Balcony
          Stayed 1 night in January 2018
          Adequate but could be better”
          If you get a room at the back of the hotel it is a lot quieter than having your room ON the HIGHWAY.
          Reviewed April 27, 2018
          6.8
          Good
          Shunchao from Canada
          Business traveler
          Hotel Room
          Stayed 4 nights in April 2018
          Good”
          NO wifi, this is very disappointing in 21st century.
          Reviewed April 14, 2018
          5.6
          laith from Australia
          Couple
          Hotel Room
          Stayed 1 night in January 2018
          Adequate ... just”
          A few corners cut to save money is obvious. One night we had a nice room right at the back away from the busy road and the pool. This was nice. Had a good size fridge, good bed, clean enough but only available 1 night. Night 2 we moved to a spa suite. Slightly more expensive, balcony on the noisy noisy noisy main rd west coast hwy. Less facilities. Tiny fridge couldn’t fit my water bittle in, room was smaller and older, lamp did not work (they replaced a globe for me) air con wouldn’t ‘swing” (was told it is old and no longer has that option .... this room was 450 more expensive!) spa was nice, I mean it was ok, it’s just a spa .... preferred room 1 for facilities and quiet ..... really missed an opportunity in room 2 .... with a normal fridge (not smaller than a bar fridge!) and upgrading the aged fittings it would only need the exctremely loud constant doesn’t stop traffic noise (reminded me of New York!)
          Reviewed January 28, 2018
          5.6
          Toby from Australia
          Couple
          Hotel Balcony
          Stayed 1 night in January 2018
          Very Dissapointing”
          -The movie channel showed nothing but a green screen. -We were not made aware that the secure parking incurred an extra charge. -The toilet "ran-on", taking a few flushes to stop it from running. -The fridge was novelty sized. Barely cold. No freezer. -The queen-sized bed was just 2 single beds, side-by-side, which made a very uncomfortable lump in the middle. -The air conditioner didn't seem to change - regardless of what you set it to - to the point where no button on the remote adjusted anything at all, without taking the batteries out and reinserting. -One of the bedside lamps - which have 2 globes - had one not working, and moving the position of the lamp made the other globe flicker. -The clock wasn't set correctly. The time and date were out, but only by 45 minutes to an hour, or so. Not enough to be obvious enough to most travellers, but enough to miss an engagement, or flight. I emailed the hotel regarding my unhappiness, but they did not reply.
          Reviewed January 25, 2018
          10.0
          Exceptional
          justin from United Kingdom
          Solo traveler
          Hotel Balcony
          Stayed 3 nights in January 2018
          Exelent”
          Fantastic place , so friendly just perfect
          Reviewed January 16, 2018
          Thank you for your review Justin, we hope to see you again at Sunmoon!
          Responded January 16, 2018
          Sunmoon Boutique Resort
          10.0
          Exceptional
          Kelly from Australia
          Couple
          Hotel Balcony
          Stayed 1 night in January 2018
          Great location.”
          Central to get around Scarbs. The beds need to get upgraded, this is my second stay and again terrible springy mattress. Rooms are good size.
          Reviewed January 09, 2018
          Thank you for your review Kelly. Your feedback was much appreciated and has been passed onto the head of department.
          Responded January 16, 2018
          Sunmoon Boutique Resort
          8.4
          Excellent
          Megan from New Zealand
          Solo traveler
          Hotel Balcony
          Stayed 2 nights in December 2017
          Location location location!”
          Cannot fault the location a short stroll to the beach, shopping centre and other local attractions. Oddly, the lift at this place shuts off between about 9pm and 7am which I only discovered reading the info (staff didn’t explain) and then had to try to find out how to get out. Simply wouldn’t work if you have mobility issues or a pram. Hotel was clean and surprisingly quiet given the location. Parking is odd: you can pay $20 for secure parking or luck of the draw getting it around the complex. You have to pay for the wifi.
          Reviewed January 07, 2018
          Thank you for your feedback Megan, this has been passed onto the team at Sunmoon.
          Responded January 16, 2018
          Sunmoon Boutique Resort
          4.0
          Chee from Singapore
          Family with teens
          2 Bedroom Apartment
          Stayed 3 nights in December 2017
          What you pay is not what you get”
          Pros: Hotel in good location and room spacious. Cons: Room was not properly cleaned. Got to lug many luggages a long distance from carpark to room, and no lift at level 3. Not all towels replaced. bad wifi connection and laggy despite paying $20 for usage.
          Reviewed December 28, 2017
          Thank you for your feedback Chee
          Responded January 16, 2018
          Sunmoon Boutique Resort
          8.0
          Excellent
          kristal from Australia
          Couple
          Spa Balcony
          Stayed 1 night in November 2017
          I wouldn’t recommend the room we stayed in (101 next to kitchen) ”
          Cons - room we stayed in. Pros - the gardens were beautiful.
          Reviewed December 04, 2017
          Thank you for your review and feedback Kristal.
          Responded January 16, 2018
          Sunmoon Boutique Resort
          8.8
          Excellent
          Heath
          Couple
          Spa Balcony
          Stayed 2 nights in December 2017
          Quite Nice!”
          Restaurant food was excellent
          Reviewed December 04, 2017
          Thank you for your review Heath, and I am glad to see that you enjoyed your meal at Sunmoon Restaurant and Bar! We hope to see you again soon!
          Responded January 16, 2018
          Sunmoon Boutique Resort
          6.8
          Good
          Sheralee from Australia
          Family with young children
          Deluxe Studio
          Stayed 1 night in November 2017
          Good”
          Breakfast is definitely not as advertised, and you have to pay $20 to park your car
          Reviewed November 16, 2017
          Thank you for your review.
          Responded January 16, 2018
          Sunmoon Boutique Resort
          8.0
          Excellent
          Karen from Australia
          Couple
          Spa Balcony
          Stayed 2 nights in November 2017
          Very good”
          clean but old, so appears a bit grotty. parking was hardly available and tight unless you want to pay $20. Studio room had no cutlery so eating in the room was made difficult. helpful friendly staff
          Reviewed November 06, 2017
          Thank you for your review and feedback Karen.
          Responded January 16, 2018
          Sunmoon Boutique Resort
          9.6
          Exceptional
          Tess from New Zealand
          Couple
          Hotel Balcony
          Stayed 2 nights in October 2017
          Value for money”
          Great location, secure property, clean, have no complaints and would stay again.
          Reviewed October 31, 2017
          Thank you for your review Tess, and we hope to see you at Sunmoon again!
          Responded January 16, 2018
          Sunmoon Boutique Resort
          7.2
          Very good
          Wai from Hong Kong
          Couple
          Hotel Room
          Stayed 4 nights in August 2017
          OK”
          Good location for the traveller who rent a car, free car park ( but limited ) close to city 15 mins drive and beach not bad
          Reviewed October 24, 2017
          Thank you for your review Wai
          Responded January 16, 2018
          Sunmoon Boutique Resort
          10.0
          Exceptional
          Lynette from Australia
          Solo traveler
          Hotel Balcony
          Stayed 1 night in October 2017
          Relaxing and Comfortable”
          I had an ideal room - balcony overlooking the gardens. The water feature provided a calming sound of water falling and the greenery was also calming. I felt totally relaxed. The room was very comfortable and the meal was delicious. the Sunmoon is one block away from the beach and very close to transport, entertainment and other eateries. Wonderful Resort!
          Reviewed October 23, 2017
          Thank you for your review and lovely feedback Lynette, we hope to welcome you back to Sunmoon in the future!
          Responded January 16, 2018
          Sunmoon Boutique Resort
          7.6
          Very good
          Kelly from Australia
          Solo traveler
          Hotel Balcony
          Stayed 2 nights in September 2017
          Great location”
          Its all about the location but the room its self is a bit date. The worst bed I've ever tried to sleep in. No support, sinking in the middle the mattress and the base. If you want privacy from the outside/balcony then you have to close the dark curtain, It would be good if a sheer curtain. It would be good if better parking options on the property not on the road.
          Reviewed September 29, 2017
          Thank you for your review Kelly, your feedback has been taken on board.
          Responded January 16, 2018
          Sunmoon Boutique Resort
          8.4
          Excellent
          stephen from Australia
          Group
          2 Bedroom Apartment
          Stayed 1 night in August 2017
          Nice location ”
          Great lication when all the works at Scarboro are finished. Room was very nice amd great price. The only down fall wasthe restaurant and bar were closed fir upgrade.
          Reviewed August 26, 2017
          Thank you for your review Stephen, we hope to see you again soon.
          Responded January 16, 2018
          Sunmoon Boutique Resort
          6.0
          Judy from Australia
          Couple
          Hotel Balcony
          Stayed 3 nights in August 2017
          Tired rooms”
          Close to beach, spermarket
          Reviewed August 23, 2017
          4.4
          Christopher from Australia
          Couple
          Hotel Balcony
          Stayed 2 nights in August 2017
          Staff with attitude problems”
          The room was decent, however the ac doesnt work staff are rude and not very accommodating we did get upgraded to spa room with two single beds put together it was horrendous and there was nothing special to it. Before checking out, housekeeping rudely opened our room and informed us what time checkout was in a very rude manner TELLING us to LEAVE the room. Wouldn't recommend this resort or go back there at all!!
          Reviewed August 11, 2017
          12345
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