Sunway Pyramid Hotel
Deluxe  Sunway Pyramid Hotel
 Sunway Pyramid Hotel
 Sunway Pyramid Hotel
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8.2
Excellent
13.6% this month
/10
(13653 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location
Parking
FREE
  • Mid Valley Mega Mall9.27 km
  • Thean Hou Temple10.43 km
  • Sri Maha Mariamman Temple12.63 km
  • Petaling Street12.85 km
  • Pavilion Kuala Lumpur14.48 km
  • Aquaria KLCC14.76 km
  • Kuala Lumpur City Centre (KLCC)14.92 km
  • Suria KLCC14.97 km
  • Petronas Twin Towers14.99 km
  • Batu Caves20.95 km
  • Free Wi-Fi
    2017

    Sunway Pyramid Hotel

    Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 47500 - See map

    This property is in high demand!

    Booked 489 times | 37 travelers looked at this property within the last 36 hours for various dates

    "Staying in connecting room for Deluxe Executive for 3 nights with enjoying fireworks from outside the room and having free minibar with filled every d..."
    Ruby - 09 January 2019
    Exceptional reputation
    Recommended by 96% of guests
    Excellent cleanliness
    8.4 rating for cleanliness
    Excellent facilities on premise
    8.3 facilities on premise
    Excellent service
    8.1 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Steamroom

    • Air conditioning

    Property ranking|Compared to 14,962 Kuala Lumpur properties
    See all rankings
    Room comfort score
    8.0/10
    Location score
    8.8/10
    Service score
    8.1/10
    Cleanliness score
    8.4/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Value for money7.9
    Distance to city center20. Km
    Location rating8.8
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport9.2 km

    Rooms available at Sunway Pyramid Hotel

    8.0
    Very good
    Room comfort & quality
    Deluxe Executive
    Deluxe Executive
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe Park View
    Deluxe Park View
    ...
    • Room size: 26 m²/280 ft²
    • Park view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 2 queen beds and 1 king bed...
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 king bed and 1 bunk bed
    Enter dates to see prices
    Guestroom
    Guestroom
    ...
    • Room size: 37 m²/398 ft²
    • Shower
    Enter dates to see prices
    Guestroom
    Guestroom
    ...
    • Room size: 37 m²/398 ft²
    • Shower
    Enter dates to see prices
    Double Single Use Deluxe
    Double Single Use Deluxe
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    Guestroom
    Guestroom
    ...
    • Room size: 37 m²/398 ft²
    • Shower
    Enter dates to see prices
    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 37 m²/398 ft²
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sunway Pyramid Hotel?

    Check-in at Sunway Pyramid Hotel starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Sunway Pyramid Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Sunway Pyramid Hotel?

    Getting to Sunway Pyramid Hotel from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 181 MYR. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by Sunway Pyramid Hotel. If you would like to drive to Sunway Pyramid Hotel, a car park is available onsite for use and is free of charge.

    Is breakfast offered at Sunway Pyramid Hotel?

    Buffet breakfast is offered at Sunway Pyramid Hotel from 7:00 AM. There is an additional charge of 72 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Sunway Pyramid Hotel?

    Sunway Pyramid Hotel has an in-house restaurant for hungry guests to dine-in. Kaffeinate comes highly recommended by the property. A variety of cuisines is served at the restaurant. You can select signature dishes with the " la carte menu option.
    For unique flavors, explore the nearby restaurants such as Ah Cheng Laksa, Teochew Chendul, The Chicken Rice Shop, Pappa Rich and Secret Recipe!

    What is the smoking policy at Sunway Pyramid Hotel?

    Designated smoking areas are provided at Sunway Pyramid Hotel for guests who smoke. There are both smoking and non-smoking floors available at Sunway Pyramid Hotel. Simply indicate your preference when booking on Agoda, and Sunway Pyramid Hotel will place you on the requested floor type.

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    What people love about Sunway Pyramid Hotel

    • 8.0
      Very good
      Location

      "Cossy place to stay, near to attracted place & convenient facilities."

      MUHAMMAD N.

      |

      11 January 2019

    • 7.6
      Very good
      Cleanliness

      "Clean, lively place beside shopping mall & friendly staff."

      MUHAMMAD N.

      |

      24 December 2018

    • 10.0
      Exceptional

      "The room is comfortable and we had a pleasant stay."

      YEN C.

      |

      08 January 2019

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    More about Sunway Pyramid Hotel

    More about Sunway Pyramid Hotel

    9.6
    Exceptional

    "The location is perfect as it is connecting with the Shoppin..."

    Ruby

    |

    09 January 2019

    An overview

    Show less

    Most talked about facilities

    Breakfast
    656 mentions
    Housekeeping
    557 mentions
    Food & Dining
    190 mentions
    Swimming Pool
    155 mentions

    What they offer

    9.6
    Exceptional
    Cleanliness

    "From outside this hotel looks old but the room itself is cle..."

    Ruby

    |

    09 January 2019

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Asian

    Restaurants on site

    Restaurant
    Cuisine:Asian, Chinese
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Asian cuisine
    Asian cuisine
    Nasi Kandar Shaaz Curry House
    210 m Asian, Indian, Indonesian
    Restaurant Sri Nyonya
    3.6 km Asian, Malaysian
    Paradise Dynasty
    4.0 km Asian, Chinese, Taiwanese
    Chinese cuisine
    Chinese cuisine
    Fatty Chong Restaurant
    4.9 km Chinese
    Yun lai dim sum
    5.3 km Chinese
    Home Kitchen
    5.3 km Chinese
    Halal food
    Halal food
    Passage Thru India - Damansara
    9.4 km Halal, Indian
    Restaurant Al Diafah
    9.5 km Halal, Lebanese, Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    What guests think of this property

    Overall rating
    8.2
    Excellent
    From 13653 reviews
    Provided by verified guests of
    Agoda Reviews (10387)Booking.com Reviews (3266)
    Rating via Agoda8.2
    /
    10
    Cleanliness8.4
    Facilities8.3
    Location8.8
    Room comfort and quality8.0
    Service8.1
    Value for money7.9
    High score for Kuala Lumpur

    Most helpful reviews for Sunway Pyramid Hotel

    Couple
    Stayed 2 nights in June 2019
    Deluxe
    Exceptional10.0
    Great hotelHighly recommended. Room was great. All the staffs very friendly and really appreciate their attitude to all the guests. would like to special thanks Mr Lee from the check in reception. Appreciate arrange the best room for us i love the lagoon view from the room. Great experience !!
    siawfrom MalaysiaReviewed July 13, 2019
    Family with young children
    Stayed 2 nights in June 2019
    Deluxe
    Exceptional10.0
    Good location and nice interior designStayed in a family room with connecting doors. The rooms are very spacious and well-maintained. The hotel is conveniently linked to the mall. Breakfast was a distance away from the hotel rooms and some were bland for our liking. Breakfast hall could be a little more well-managed. It was rather crowded and noisy - likely because it could be the peak season when we visited. Nonetheless, would still recommend they stay at the hotel.
    Ginnyfrom SingaporeReviewed July 07, 2019
    Family with young children
    Stayed 1 night in June 2019
    Deluxe
    Exceptional10.0
    Perfect I booked 2 rooms with different booking numbers and request for the connecting room. They reserve connecting room for us. Tq so much. Location? Perfect! Near to sunway lagoon. Near to sunway pyramid mall. Breakfast? Variety of foods.. and it is soooo delicious! The kids love our weekend getaway. Definitely will come again .
    nurfrom MalaysiaReviewed July 02, 2019
    Couple
    Stayed 1 night in June 2019
    Deluxe
    Exceptional9.6
    Great serviceRoom is spacious and clean, WI-FI is fast, comfy bed, complimentary 3 cans of soft drinks everyday, staff are friendly, hotel linked to the big shopping mall, very convenient! However, you need to walk a short distance to their sister hotel next door for breakfast. Overall, nice!
    AIfrom SingaporeReviewed July 01, 2019
    Solo traveler
    Stayed 1 night in June 2019
    Deluxe
    Excellent8.4
    Super convenient and comfortableHotel lobby link to Sunway Pyramid shopping mall directly, very convenient. Parking available (free for hotel guests), but a bit difficult to get parking lot as some of shoppers will park in the hotel parking area. Comfortable beds, spacious bathroom, nice shower, clean. However, the front counters were not fully operate, caused to slow check in.
    Joofrom MalaysiaReviewed June 28, 2019

    Reviews of Sunway Pyramid Hotel from real guests

    Overall rating
    8.2
    Excellent
    From 13653 reviews
    Provided by verified guests of
    Agoda Reviews (10387)Booking.com Reviews (3266)
    Rating via Agoda8.2
    /
    10
    Excellent
    13.6% this month
    Cleanliness8.4
    Facilities8.3
    Location8.8
    Room comfort and quality8.0
    Service8.1
    Value for money7.9
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (1689)
    8-9 Excellent (1354)
    7-8 Very Good (2137)
    6-7 Good (701)
    <6 Below Expectation (709)
    Time of the year
    Mar - May (1606)
    Jun - Aug (1393)
    Sep - Nov (1705)
    Dec - Feb (1886)
    All guests (10387)
    All room types
    All languages

    Show reviews that mention 

    Showing 6588 verified guest comments
    12345
    10.0
    Exceptional
    siaw from Malaysia
    Couple
    Deluxe
    Stayed 2 nights in June 2019

    Great hotel”

    Highly recommended. Room was great. All the staffs very friendly and really appreciate their attitude to all the guests. would like to special thanks Mr Lee from the check in reception. Appreciate arrange the best room for us i love the lagoon view from the room. Great experience !!

    Reviewed July 13, 2019
    10.0
    Exceptional
    Ginny from Singapore
    Family with young children
    Deluxe
    Stayed 2 nights in June 2019

    Good location and nice interior design”

    Stayed in a family room with connecting doors. The rooms are very spacious and well-maintained. The hotel is conveniently linked to the mall. Breakfast was a distance away from the hotel rooms and some were bland for our liking. Breakfast hall could be a little more well-managed. It was rather crowded and noisy - likely because it could be the peak season when we visited. Nonetheless, would still recommend they stay at the hotel.

    Reviewed July 07, 2019
    10.0
    Exceptional
    nur from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in June 2019

    Perfect ”

    I booked 2 rooms with different booking numbers and request for the connecting room. They reserve connecting room for us. Tq so much. Location? Perfect! Near to sunway lagoon. Near to sunway pyramid mall. Breakfast? Variety of foods.. and it is soooo delicious! The kids love our weekend getaway. Definitely will come again .

    Reviewed July 02, 2019
    9.6
    Exceptional
    AI from Singapore
    Couple
    Deluxe
    Stayed 1 night in June 2019

    Great service”

    Room is spacious and clean, WI-FI is fast, comfy bed, complimentary 3 cans of soft drinks everyday, staff are friendly, hotel linked to the big shopping mall, very convenient! However, you need to walk a short distance to their sister hotel next door for breakfast. Overall, nice!

    Reviewed July 01, 2019
    8.4
    Excellent
    Joo from Malaysia
    Solo traveler
    Deluxe
    Stayed 1 night in June 2019

    Super convenient and comfortable”

    Hotel lobby link to Sunway Pyramid shopping mall directly, very convenient. Parking available (free for hotel guests), but a bit difficult to get parking lot as some of shoppers will park in the hotel parking area. Comfortable beds, spacious bathroom, nice shower, clean. However, the front counters were not fully operate, caused to slow check in.

    Reviewed June 28, 2019
    8.4
    Excellent
    Viviane from Malaysia
    Family with teens
    Deluxe
    Stayed 1 night in July 2019

    Easy access ”

    Easy access Sunway pyramid mall. Good location to stay in.

    Reviewed July 23, 2019
    9.6
    Exceptional
    seha from Malaysia
    Couple
    Deluxe
    Stayed 1 night in July 2019

    Exceptional”

    Nice view,clean & comfy room.Great location. Overall is good except for slow water flow in toilet bowl.

    Reviewed July 22, 2019
    10.0
    Exceptional
    Afidah from Singapore
    Family with young children
    Deluxe
    Stayed 2 nights in June 2019

    Awesome stay at sunway”

    Location, service, affordability and cleanliness. My family & i had an awesome time at sunway lagoon.

    Reviewed July 21, 2019
    8.0
    Excellent
    Liew from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in June 2019

    Nice hotel staff”

    Even though a lot of customers were check in and out during this raya festival time, the front office staffs are still very attentive and polite to the customers. The swimming pool at Resort hotel is very nice. Our whole family really enjoyed it. Will come again for sure!

    Reviewed June 08, 2019
    10.0
    Exceptional
    Tee from Singapore
    Couple
    Deluxe
    Stayed 3 nights in June 2019

    Room 08133”

    Please repair the Toilet room, unable to lock. The room air-con temperature unable to adjust, the temperature always show 21'c . The room temperature very cold, after i adjust the temperature to 25'c . There always show 21'c. only can adjust the fan speed only.

    Reviewed June 06, 2019
    8.8
    Excellent
    Kok from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in June 2019

    Everything is good ”

    Parking is challenging if you reach there weekends and afternoon time. At night (after 10pm) better, you can park nearer to hotel lobby. Some distance walking to breakfast & swiming pool area but is fine for us.

    Reviewed June 03, 2019
    8.8
    Excellent
    CHEE from Malaysia
    Couple
    Deluxe
    Stayed 1 night in May 2019

    Leisure staying for shopping at Sunway pyramid mall”

    Thanks for the free cake for anniversaries. It does gave the surprise to our other group or couples to experience this first hand. It will surely be a good memories for us and the other couples as well.

    Reviewed May 19, 2019
    9.2
    Exceptional
    shariffa from Singapore
    Family with teens
    Deluxe
    Stayed 1 night in May 2019

    Awesome”

    Rooms were newly renovated. Big rooms, so convenient. Connected to sunway pyramid mall.... Location was awesome. Except that the aircon wasnt working so well.. It was so hot we woke up in the middle of the night cause we were pespiring.

    Reviewed May 10, 2019
    10.0
    Exceptional
    Yueqi from China
    Couple
    Twin Deluxe
    Stayed 3 nights in April 2019

    Great complex - best hotel during our trip”

    Great price for money, easy access to shopping mall, SPA, good food - although they are all part of Sunway group. Loved the breakfast variety - coffee is good, better than SF coffee in KL. Would recommend staying at this place - next to Sunway Lagoon also which looks like a great place for kids/getaway trip.

    Reviewed May 02, 2019
    9.6
    Exceptional
    YUK from Malaysia
    Solo traveler
    Deluxe
    Stayed 3 nights in December 2018

    Exceptional”

    Excellent location. I got all my shopping done in the Sunway Pyramid Shopping Mall next door. Good variety of eateries in the mall. I would recommend Teochew Chendul at LG2.90 where you can get excellent pork free Penang hawker food. Something that I never missed everytime I visit the mall.

    Reviewed May 02, 2019
    9.6
    Exceptional
    YUK from Malaysia
    Solo traveler
    Deluxe
    Stayed 1 night in February 2019

    Exceptional”

    Great location! Just next to Sunway Pyramid Shopping Mall and Sunway Lagoon. Need to walk to Sunway Resorts and Spa Hotel for breakfast. The breakfast was great. The cafe was too dim and not what I expected in the early morning. But it was by a tropical garden pool with waterfalls. This made the short walk worthwhile. Will come back next time.

    Reviewed May 02, 2019
    10.0
    Exceptional
    Yee from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in April 2019

    Value for money”

    I booked the hotel included breakfast via agoda with a very low price. Good location as the hotel linked with sunway pyramid shopping center and sunway lagoon theme park. The limitation that i can think of is difficult to find the car parking.

    Reviewed April 30, 2019
    8.4
    Excellent
    Christlasam from Malaysia
    Couple
    Deluxe
    Stayed 1 night in April 2019

    Excellent”

    Very unfriendly reception staff upon check-in, doesn’t feel welcoming at all! The room is clean and new, look exactly like the photos posted on Agoda. Enjoy staying in the hotel, location is great. But very disappointed with the staff

    Reviewed April 29, 2019
    6.8
    Good
    Lim from Malaysia
    Family with young children
    Run of House
    Stayed 4 nights in July 2019

    Very convenient hotel and superb location for everything.but cleanliness is the down site”

    This hotel is good for the location and staff is brilliant. But we change the room near 3 times because of the smell stink. End up we upgrade to exclusive deluxe room which is spacious a little bit but still smell stink for the room like baby vomited milk entire carpet . The towels is the worse . Some still have dirty mark on it. Only the staff hold the mark high for this hotel . The breakfast have to walk to the other building too .so the swimming pool .

    Reviewed July 20, 2019
    7.2
    Very good
    Sally from Malaysia
    Group
    Deluxe
    Stayed 1 night in July 2019

    Facilities ”

    Breakfast area in anor building. Not convenient as you need to walk to Sunway resort & spa. Need to take a lift to breakfast area, Fuzion. Hotel food taste so so. Service at breakfast is very good.

    Reviewed July 09, 2019
    12345
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    Sunway Pyramid Hotel
    |Excellent 8.2
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Mid Valley Mega Mall