Swissotel Resort Phuket Patong Beach
Swissotel Resort Phuket Patong Beach
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Excellent
Location
8.6
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What guests are saying:
As they said, first impression matters! This hotel and their staff describes everything...super friendly, warm and hospitable. It feels like home... Spacious room, superb pool view and fast response to all demands. Will definately stay here again.
farzana from Singapore
Group
For the most part, my stay at Dusit D2 was nice! I did everything I wanted, and loved how clean my room was kept. I just think it was a little too pricey and normally wouldn't stay in a hotel like this.
Dennis from United States
Solo traveler
it was great to have a kid world in the hotel....my kids love it so much while spending time there. Left one of our mobile in the hotel.....Luckily, it was found after the second day we check out from the hotel.
Kah from Malaysia
Family with young children
Pros: convenient, pleasant staffs, good for those who travel with kids. Cons: humid and dam, dam towels, dam sheets, sticky table. When booking with Agoda, the price you see is not what you will pay. There is hidden fee. Way too high. Book with your own expense.
Sinee from Canada
Family with young children
Very good place to stay. Great staff, central location and good big room with pool view.
Ian from New Zealand
Family with teens
Great hotel staff were here friendly and helpful nothing was to much trouble hotel I found was clean and bed comfortable location very close to beach but 15 min walk to bangle road would definitely return
Ian from Australia
Couple
Very comfortable with convenient access. It is very close to the Patong beach and can't complaint much with the price being offered. The Wifi access was good but not that fast though. But overall I am satisfied.
Andi from Indonesia
Couple
Very nice hotel, good service ,friendly and doing everything with big smiles ! Unfortunately poor breakfast , simple and not tasty. Bad restaurant and food ! Bad experiance ! Very nice Hard Rock Cafe with a marvelous band and program ! Bad food as well unfortunately !
Bozidar from Bulgaria
Group

Swissotel Resort Phuket Patong Beach

Excellent location
- 260 meters to the beach
- What's nearby?
Excellent
From 1515 reviewsSee what guests said
8.1
/
10
Excellent room comfort and quality
8.2
Recommended by 81% of guests
Value for money7.8
Distance to city center0.5 km
Location rating8.6
Nearest airportPhuket International Airport (HKT)
Distance to airport24.4 km
  • Airport transfer

  • 260 meters to the beach

  • Currency exchange

  • Located in heart of Phuket

Select your room
8.2
Excellent
Room comfort & quality
One Bedroom Suite
One Bedroom Suite
...
  • Room size: 87 m²/936 ft²
  • Pool view
  • 1 king bed
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Swiss Advantage Pool View Room
Swiss Advantage Pool View Room
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 king bed
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Studio Suite
Studio Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Premier
Premier
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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Premier Pool View
Premier Pool View
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed or 2 single beds...
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Swiss Advantage Double or Twin Room
Swiss Advantage Double or Twin Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed & 2 single beds
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Swiss Signature Room
Swiss Signature Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Swiss Lounge
Swiss Lounge
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 super king bed or 2 singl...
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Twin Room - Single Use
Twin Room - Single Use
...
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    Standard With View Double
    Standard With View Double
    ...
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      More about Swissotel Resort Phuket Patong Beach

      More about Swissotel Resort Phuket Patong Beach

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

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      Property's guest policies

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      Real reviews from real guests

      Agoda Reviews (1515)Booking.com Reviews (1641)
      8.1
      /
      10
      Cleanliness8.0
      Facilities7.7
      Location8.6
      Room comfort and quality8.2
      Service8.2
      Value for money7.8
      Provided by verified guests of Agoda
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      All guests (1515)
      All room types

      Show reviews that mention 

      Showing 1123 verified guest comments
      12345
      6.8
      Good
      philip from United Kingdom
      Solo traveler
      Studio Suite
      Stayed 4 nights in December 2018
      Disappointed with housekeeping”
      They forgot to provide me with fresh towels, then took over a hour to bring towels to my room, after calling 3 times and being told they are coming...not what you want after a long gym session....the staff are freindly, the location is good .... the breakfast could be better...I didn't feel like this was a 5 star hotel ....
      Reviewed January 13, 2019
      10.0
      Exceptional
      Nasir from Malaysia
      Group
      Swiss Advantage Double or Twin Room
      Stayed 2 nights in December 2018
      big rooms”
      if u have children yes u dont have to pay but if three adult, u will have to pay even you dont ask for added mattress. saying so, its not good bcos three of us is small size we can share in two queen bed. tip: if u have three person adult, only check in two person. the other one or two wait outside . then go to the room. if not u hv to pay extra 40usd a night.
      Reviewed December 26, 2018
      7.6
      Very good
      Meenish from United States
      Family with young children
      Premier
      Stayed 2 nights in January 2019
      Okay.”
      Need to renovate all room.
      Reviewed January 15, 2019
      8.4
      Excellent
      Jordan from Malaysia
      Family with young children
      One Bedroom Suite
      Stayed 3 nights in November 2018
      Nice Hotel with Good location ( One Bedroom Suite)”
      Pros: *Good Location *Near to Patong Beach *Behind the Hotel there have this OTOP Street with local food stall which start 4pm everyday. *7-11, Family mart, burger king is all within walking distance *Staff is friendly Cons: *Breakfast is all the same for our stay 4D3N. which is quite boring. and there is nothing much kids can eat. *Have to double verify with hotel before booking, as agoda website shown that One bedroom Suite come with Full kitchen. During check in, receptionist told us that there is no kitchen in this suite. and Hotel doesnt allow for light cooking or even warm food. Which make us very disappointed. Cause we need to cook baby food for our infant. *The refreshment food provided at their lounge also limited choice and it's same everyday.
      Reviewed November 22, 2018
      10.0
      Exceptional
      Gavin from United Kingdom
      Family with young children
      Swiss Advantage Double or Twin Room
      Stayed 15 nights in February 2018
      Had a lovely stay”
      Stayed here with my husband and daughter who had her 2nd birthday during our stay. Hotel is in a great location, rooms modern and clean and the staff very friendly.The roof top pool with a small round plunge pool was ideal for our little one to stand and play. The kids club was a bonus, allowing her to have some restbite from the sun. Huge choice at breakfast, would recommend
      Reviewed December 29, 2018
      10.0
      Exceptional
      Li from Malaysia
      Family with young children
      Swiss Advantage Double or Twin Room
      Stayed 4 nights in December 2018
      Highly recommended for family”
      Traveling with children, the hotel staff are very kids friendly. My youngest toddler was down with fever, they even called to check whether my toddler was fine at night and sent in bucket with handkerchief to sponge my toddler. Very impressive action from the hotel staff. They have very nice and spacious kids club, my children love the facility there.
      Reviewed December 24, 2018
      8.4
      Excellent
      Andrew from Singapore
      Family with young children
      Premier Pool View
      Stayed 2 nights in August 2018
      Nice Hotel to stay”
      Overall, we are satisfied. From the moment we arrived, we were greeted and assisted by their staff politely and with smiles! Jonathan who assisted us at reception counter were very good. Just don't expect a possible early check in if your don't have and advance notification to them. Everyone from the reception counter were very friendly and also the room service staff, all great. The room was big, cold and clean so you can really feel the mode of relaxation. Other facilities like the pool and gym are great as well, The food, at breakfast was fiesta so that was a plus for us, Lunch I may suggest you guys go outside and enjoy local cuisine coz for sure it will be more delicious than inside the hotel restau. It was a nice stay with my family and friends in this Hotel!
      Reviewed September 05, 2018
      Dear Andrew, Thank you for staying with us and taking the time to give us your feedback. We were happy to learn you had a great stay and liked our friendly and helpful team members. We shall pass your kind words to the team as they will appreciate this a lot. Thank you again and we do hope to welcome you back here very soon! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach
      Responded September 26, 2018
      Swissotel Resort Phuket Patong Beach
      8.8
      Excellent
      Sundara from Malaysia
      Couple
      Studio Suite
      Stayed 4 nights in August 2018
      Great place!”
      We booked the Studio Suite with lounge access. The room was very spacious and comfortable but a little aged, a small section of the wood flooring was uneven, causing me to stub my toe. Swiss lounge was a nice touch, loved the the free flow of drinks in the evenings. Location was great, walking distance to the beach, Patong market, Bangla street, etc. A busy hotel but staff were courteous, friendly and very helpful. Will definitely stay here again if I wanted to do Patong area again.
      Reviewed August 20, 2018
      Dear Sundara , Thank you for the great feedback. We are glad that overall you had a comfortable stay with us. Our apologies for the flooring , we have addressed your comments with our maintenance team. Thank you again for staying with us and we are already counting the days to welcome you back here in Patong! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach
      Responded August 28, 2018
      Swissotel Resort Phuket Patong Beach
      9.2
      Exceptional
      George from Australia
      Family with teens
      Premier
      Stayed 9 nights in January 2019
      Exceptional”
      Excellent
      Reviewed January 13, 2019
      6.8
      Good
      Norhaida from Singapore
      Couple
      Premier
      Stayed 3 nights in December 2018
      Good location”
      Clean room. Good breakfast spread. Poor customer service.
      Reviewed January 07, 2019
      8.8
      Excellent
      Ted from United States
      Couple
      Premier Pool View
      Stayed 1 night in December 2018
      Excellent”
      good location, nice rooms, good bed and pillows
      Reviewed January 02, 2019
      6.4
      Good
      SHARIFAH from Singapore
      Family with teens
      Premier
      Stayed 2 nights in November 2018
      The breakfast was quite a spread but nothing special considering it’s rated a 5* property. ”
      We ordered two dishes at the roof TOP bar. Menu states “lobster” but what came was crayfish. The difference in value of these two seafood item varies if you were to show it to a Chef especially in a 5* property. Breakfast was not good as well. They can’t even make a proper oatmeal. The fried was was tasteless too.
      Reviewed November 14, 2018
      9.2
      Exceptional
      Melissa from Australia
      Family with young children
      Swiss Signature Room
      Stayed 10 nights in October 2018
      Exceptional”
      We enjoyed our stay but the pool is pretty small. We paid for a pool access room but the lounge chairs outside our room were always occupied, I think if you pay the extra they should be aside for the occupants or you should be able to book them when you are there, the remaining chairs away from the rooms should be used by everyone else. Also constantly had people taking our pool accessories (floaties, balls and blow up tyres) from our balcony. Breakfast is amazing and staff are fabulous.
      Reviewed October 31, 2018
      9.2
      Exceptional
      Mabel from Singapore
      Family with young children
      Swiss Advantage Double or Twin Room
      Stayed 5 nights in October 2018
      excellent hotel overall ”
      pros: - very good location, walkable to the patong beach (not beachfront) - excellent service, all my requests were accommodated and for a family with small children this is very helpful - staffs are friendliest, always a smile and ready to provide when you call. sometimes they won’t give you automatically like slippers so just call and they will provide - excellent food, yummy and my 13months old always ate their porridge every morning so we didn’t worry about his food at all. my 5yr old also loved their food. really worth it. not really cons: - if your a pool enthusiast, their pool is good but just a normal pool, no slide etc but good to swim and clean - don’t use their landline to call as it charges, use the free mobile phone they provide - kidsworld or indoor playground is good but will only last you for 2 days maybe then the other days will be repetitive because there’s not much activities inside overall an excellent hotel. good price for all that we got.
      Reviewed October 25, 2018
      8.0
      Excellent
      David from Thailand
      Couple
      Swiss Advantage Pool View Room
      Stayed 4 nights in June 2018
      Very good”
      Staff made the holiday extra special. My wife was sick so they went extra mile to make sure she recovered quickly and made the best of days we had. The hotel was great, breakfast was quite tasty and good spread. Room was comfortable although a little old.
      Reviewed June 12, 2018
      8.0
      Excellent
      Thomas from Australia
      Couple
      Premier
      Stayed 10 nights in May 2018
      Unfortunate ”
      Phuket today is being manipulated by Mafia. This hotel is really nice and the staff are fantastic. The breakfast is really good but unfortunately that is where it ends. The Al a Carte is terrible. The transport is plentiful but extremely expensive. The restaurants are plentiful but the food is expensive and poor quality food. Phuket not for me
      Reviewed May 17, 2018
      10.0
      Exceptional
      Jimmie from United States
      Couple
      Premier Pool View
      Stayed 5 nights in April 2018
      Great Location”
      Great hotel, we gave it a 5 star rating because the location, room, pools, room service and breakfast was great. We did the SPA "2 hour jetlag relief massage" but felt it was a little less than a 5 star accommodations. We wouldn't recommend the SPA, but overall it's a great hotel and would stay again!
      Reviewed May 02, 2018
      5.6
      Natalie from Australia
      Group
      Premier
      Stayed 1 night in December 2018
      Not a good hotel at all”
      If you’re wanting a friendly hotel with a lovely pool and great food do not stay here. The staff have zero care factor for any requests and are not friendly at all!! There was faeces in the pool and the pool towels smelt like mould and complete filth. Breakfast was flavourless. The rooms are nice and the beds amazing however I was extremely disappointed with the overall quality.
      Reviewed January 02, 2019
      5.6
      LEE from Hong Kong
      Family with young children
      Premier Pool View
      Stayed 3 nights in December 2018
      Fair”
      It is near the beach and the night market. However, the staff cound not provide me a room with pool view which I have paid because such room is fully occupied. They provided me another room without pool view but there was a greeting card for another guest name on the table, the staff just informed me to ignore that but it puzzled me. The staff are nice and helped us to change for another room but it is also a room without pool view. Finally, I gave up to insist my "pool" view room. Adv : Good location, price is not high, the staff is nice, wide selection of breakfast, free local call handet Dis Adv : small swimming pools, old facilities, room do not match what I reserved
      Reviewed December 25, 2018
      2.0
      cristian from Italy
      Solo traveler
      Premier
      Stayed 6 nights in December 2018
      worst experience in my life”
      worst experience in my life
      Reviewed December 31, 2018
      12345
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      Swissotel Resort Phuket Patong Beach
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Patong Beach