The Chester Grosvenor

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Eastgate Street, Eastgate, Chester City Center, Chester, United Kingdom, CH1 1LT

Highlights

Excellent room comfort & quality

- Guests have rated this property 9.3/10 on room comfort and quality

Had a deluxe room which was big and spacious.
Great Breakfast

- Many guests have praised the breakfast at this property

Breakfast was excellent.
Sparkling clean

- Guests have rated this property 9.2/10 on cleanliness

Rooms are immaculate and the restaurant is lush ,
Check-in [24-hour]

910 meters to public transportation

910 meters to public transportation - Chester Train Station is within 910 meters

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

About us

Discover the charm and convenience of The Chester Grosvenor, located in the heart of Chester City Center. Perfect for two travelers, this elegant hotel offers spacious rooms with cathedral views and a range of top-notch amenities. Unwind in the relaxing sauna or enjoy a drink at the cozy bar. Explore the vibrant neighborhood with its captivating historical sites, bustling shopping streets, and charming cafes. With attentive staff and a delicious continental breakfast, your stay at The Chester Grosvenor promises to be a delightful experience. Book now and immerse yourself in the enchanting blend of history, culture, and modern comforts. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

8 travelers have booked today.

Location 9.7
Cleanliness 9.4
Service 9.4
Facilities 9.0

Based on 679 verified reviews

Location

9.7

Cleanliness

9.4

Service

9.4

Facilities

9.0

Value for money

8.6

See map

9.7Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 73 places in walking distance!

Parking
Available
Walkable places
Pemberleys of Chester
20 m
Eastgate Clock
20 m
And Albert
80 m
Bollands Fine Tea & Coffee Merchants
80 m
Chester Cathedral Falconry and Nature Gardens
140 m
Closest landmarks
Post Office
90 m
Boot Inn
90 m
Sally's Secret Garden
190 m
Mr Simms Olde Sweet Shoppe
190 m
Chester Quaker Meeting House
210 m

Good to know

Value for money8.6
Location rating9.7

Rooms available at The Chester Grosvenor

Executive Room
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  • Room size: 35 m²/377 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Junior Suite
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  • Room size: 50 m²/538 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Double
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  • Room size: 28 m²/301 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Executive Double
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  • Room size: 35 m²/377 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Classic Double
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  • Room size: 20 m²/215 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Superior King Room
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  • Room size: 36 m²/388 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Business Traveler
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  • Room size: 19 m²/205 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Superior Room
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  • Room size: 36 m²/388 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Room
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  • Room size: 25 m²/269 ft²
  • 1 king bed or 2 single beds
  • 1 king bed or 2 single beds
Enter dates to see prices
Classic Room
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

You can enjoy your stay at The Chester Grosvenor a lot more by enjoying the property's available spa services that are offered for all its guests to make your evening or night even better.

Yes! The Chester Grosvenor features fitness center that is fittingly located on site, catering to your active needs to remain in shape while on holiday retreat. For more details, please contact the property for more information.

Yes! The Chester Grosvenor offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Yes! The Chester Grosvenor offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

While staying at The Chester Grosvenor, begin your trip by discovering the nearest destinations that are within walking distance to the property which include Pemberleys of Chester, Eastgate Clock, and And Albert.

While remaining at The Chester Grosvenor, delight in your evening or night out at Boot Inn to make the most out of your nightlife.

Verified past guests that have stayed at The Chester Grosvenor had an average nightly stay of 1 night at this property.

The typical room rate for The Chester Grosvenor in the past month is 168.79 GBP, compared to city's average of 83.8 GBP.

The Chester Grosvenor can communicate in 5 languages and supports popular languages such as English and Spanish for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Past families with young children that have stayed at this property have given The Chester Grosvenor an average rating of 9.0. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Chester Train Station, 911.53 m away from The Chester Grosvenor.

The closest airport to The Chester Grosvenor is Liverpool John Lennon Airport, 16.0 km away.

More about The Chester Grosvenor

More about The Chester Grosvenor

Indulge in Luxury and Relaxation at The Chester Grosvenor's Entertainment Facilities

At The Chester Grosvenor, prepare to be pampered and entertained with a range of exceptional facilities that will make your stay truly unforgettable. Whether you're seeking relaxation or a vibrant night out, this hotel has it all. Unwind and rejuvenate at the hotel's luxurious spa, where you can indulge in a variety of treatments and therapies. From soothing massages to invigorating facials, the skilled therapists will ensure you leave feeling refreshed and revitalized. Take a dip in the sauna or steam room, perfect for melting away any stress and tension. For those looking to socialize and enjoy a drink or two, the hotel's bar offers a sophisticated and stylish setting. Sip on expertly crafted cocktails or sample a selection of fine wines while enjoying the elegant ambiance. The library is also a fantastic spot to relax with a book or engage in a quiet conversation. Whether you're seeking relaxation, entertainment, or a bit of both, The Chester Grosvenor's entertainment facilities have something for everyone. Indulge in luxury, unwind in the spa, and immerse yourself in the hotel's vibrant social scene. Your stay at The Chester Grosvenor will be a truly memorable experience.

Unleash Your Inner Athlete at The Chester Grosvenor's State-of-the-Art Fitness Center

At The Chester Grosvenor, we understand the importance of maintaining an active lifestyle even while traveling. That's why we offer a state-of-the-art fitness center equipped with everything you need to stay in shape during your stay. Whether you're a fitness enthusiast or just looking to squeeze in a quick workout, our sports facilities are designed to cater to all your needs. Step into our fitness center and discover a world of possibilities. Our well-equipped gym features a range of cardiovascular machines, weightlifting equipment, and free weights, allowing you to tailor your workout to your preferences. Stay motivated with our selection of high-quality exercise equipment, all meticulously maintained to ensure a seamless fitness experience. In addition to our cutting-edge gym, we also offer a variety of fitness classes led by experienced instructors. From yoga and Pilates to Zumba and spinning, there's something for everyone. Join a group class and enjoy the camaraderie of fellow fitness enthusiasts while getting your heart rate up and improving your flexibility. Our fitness center is the perfect place to recharge and rejuvenate after a long day of exploring the charming city of Chester.

Convenience Facilities at The Chester Grosvenor

At The Chester Grosvenor, convenience is at the heart of your stay. With a range of top-notch facilities, your every need will be catered to. Take advantage of the hotel's laundry service and dry cleaning options, ensuring that your clothes are always fresh and ready. Room service is available around the clock, allowing you to indulge in delicious meals from the comfort of your own room. For added security, safety deposit boxes are provided to keep your valuables safe and sound. The knowledgeable concierge is always on hand to assist with any inquiries or requests you may have, ensuring a seamless and stress-free stay. Stay connected with Wi-Fi available in public areas, as well as free Wi-Fi in all rooms. Express check-in/check-out services make your arrival and departure hassle-free, while luggage storage is available for your convenience. With all these facilities, The Chester Grosvenor ensures that your stay is as comfortable and convenient as possible.

Convenient Transport Facilities at The Chester Grosvenor

At The Chester Grosvenor, we understand the importance of convenient and hassle-free transportation for our guests. With our range of transport facilities, we aim to provide a seamless experience from the moment you arrive. Upon arrival, our dedicated valet parking service ensures that your car is taken care of while you check-in and settle into your luxurious surroundings. Our professional and friendly staff will assist you with parking your vehicle, allowing you to relax and enjoy your stay without any worries. For guests who prefer to drive themselves, we offer an onsite car park, conveniently located within the hotel premises. This means that you can easily access your vehicle whenever you need it, making it convenient for day trips or exploring the picturesque city of Chester. Please note that car park charges apply, ensuring that your parking space is reserved exclusively for you throughout your stay. In addition to these facilities, our helpful concierge team is available to assist you with any transportation needs you may have. Whether it's arranging airport transfers, booking taxis, or providing information on public transport options, we are here to ensure that your travel plans are seamless and stress-free. At The Chester Grosvenor, we strive to provide exceptional service and convenience, and our transport facilities are designed with your comfort and ease in mind. Experience a seamless and enjoyable stay with us, where every detail is taken care of.

Indulge in Exquisite Dining at The Chester Grosvenor

At The Chester Grosvenor in Chester, United Kingdom, you can experience a culinary journey like no other. With a range of dining facilities available, including a renowned restaurant, convenient room service, and a delectable breakfast buffet, this hotel is a food lover's paradise. The hotel's restaurant is a true gem, offering an elegant and sophisticated dining experience. With its stylish decor and impeccable service, it sets the stage for a memorable meal. The menu is a showcase of refined British cuisine, prepared using the finest locally sourced ingredients. From succulent steaks and fresh seafood to innovative vegetarian dishes, there is something to tantalize every taste bud. For those who prefer to dine in the comfort of their own room, The Chester Grosvenor offers a convenient room service option. Whether you're craving a late-night snack or a full-course meal, the hotel's dedicated staff will deliver a delicious meal right to your doorstep. Start your day off right with the hotel's sumptuous breakfast buffet. Indulge in a variety of hot and cold options, including freshly baked pastries, cereals, fruits, and a selection of hot dishes. If you prefer a lighter meal, the continental breakfast offers an array of freshly baked bread, cheeses, cold cuts, and more. No matter your dining preference, The Chester Grosvenor ensures a memorable culinary experience that will leave you craving for more. So why wait? Book your stay now and embark on a gastronomic adventure at this exceptional hotel.

Luxurious and Spacious Rooms at The Chester Grosvenor

Experience the epitome of luxury and comfort at The Chester Grosvenor in Chester, United Kingdom. With a range of exquisite room types to choose from, you are guaranteed a memorable stay. Indulge in the Classic Room, a cozy retreat boasting 20 square meters of space and a comfortable Double Bed. For those seeking a little extra space, the Deluxe Room offers 28 square meters of elegance and a plush King Bed. Upgrade to the Executive Room and enjoy a generous 35 square meters of sophistication, complete with a luxurious King Bed. For the ultimate indulgence, the Suite awaits you with a spacious 50 square meters of opulence, featuring a lavish King Bed and a separate living area. And if you prefer a larger bed, the Superior King Room offers 36 square meters of tranquility with a Queen Bed. Booking your stay at The Chester Grosvenor on Agoda ensures you not only get the best prices but also a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room types, compare prices, and secure your reservation with just a few clicks. So why wait? Treat yourself to a luxurious stay at The Chester Grosvenor and make your trip to Chester truly unforgettable.

Discover the Heart of Chester in Chester City Center

Nestled in the heart of historic Chester, The Chester Grosvenor offers a truly remarkable experience in the charming Chester City Center. With its rich history, stunning architecture, and vibrant atmosphere, this area is a haven for both history buffs and shopaholics alike. Immerse yourself in the city's fascinating past as you stroll through the ancient Roman walls that encircle Chester City Center. Marvel at the iconic Eastgate Clock, a symbol of the city's heritage, and explore the medieval Chester Cathedral, a masterpiece of Gothic architecture. For a taste of local culture, visit the Grosvenor Museum, where you can delve into the history of Chester and admire its impressive collection of art and artifacts. Chester City Center is also a shopper's paradise, with a plethora of boutique stores, high-end fashion brands, and quaint independent shops lining the picturesque streets. Indulge in retail therapy at the Grosvenor Shopping Centre, or explore the unique Rows, a series of two-tiered medieval galleries that house a variety of shops, cafes, and restaurants. After a day of exploring, unwind in one of the many charming cafes or traditional pubs that dot the city center. Savor a delicious meal at one of the award-winning restaurants, offering a range of cuisines to suit all tastes. With its captivating blend of history, culture, and shopping, Chester City Center is the perfect destination for those seeking a truly immersive experience. And with The Chester Grosvenor as your base, you'll be perfectly positioned to explore all that this enchanting area has to offer.

Traveling from the Nearest Airports to The Chester Grosvenor in Chester, United Kingdom

When it comes to reaching The Chester Grosvenor from the nearest airports, you have a couple of convenient options. If you are flying into Manchester Airport (MAN), which is the closest international airport, you can easily take a direct train from the airport to Chester. The journey takes approximately 1 hour, and the train station is just a short walk away from the hotel. Alternatively, you can also opt for a taxi or a private car transfer from the airport, which takes around 45 minutes to reach The Chester Grosvenor. If you are arriving at Liverpool John Lennon Airport (LPL), you can take a direct train from the airport to Chester. The journey takes around 45 minutes, and once you arrive at Chester train station, the hotel is just a short walk away. Additionally, you can also choose to take a taxi or a private car transfer from the airport, which typically takes around 40 minutes to reach The Chester Grosvenor. Whichever airport you choose to fly into, reaching The Chester Grosvenor is a breeze. With convenient transportation options available, you can start your stay at this luxurious hotel in no time, ready to explore the charming city of Chester.

Explore the Rich History and Natural Beauty Surrounding The Chester Grosvenor

Nestled in the heart of Chester, The Chester Grosvenor offers a prime location for exploring the city's rich history and natural beauty. Just a stone's throw away from the hotel is the Chester Visitors' Centre, where you can gather information about the city's attractions and plan your itinerary. For those seeking a thrilling adventure, the Ghosthunter Trail Tours are not to be missed. Embark on a spine-chilling journey through Chester's haunted streets, guided by knowledgeable storytellers who will regale you with tales of the city's ghostly past. Nature enthusiasts will be delighted to find the Chester Cathedral Falconry and Nature Gardens nearby. Immerse yourself in the tranquil surroundings as you observe majestic birds of prey up close and explore the beautifully landscaped gardens. History buffs will be captivated by the Church of St Peter, a stunning medieval church that dates back to the 12th century. Step inside and marvel at its impressive architecture and intricate stained glass windows, or simply take a moment to soak in the peaceful atmosphere. Shopaholics will be in heaven at the Watergate Street Independent Quarter, a vibrant area filled with unique boutiques, independent stores, and charming cafes. Indulge in some retail therapy as you browse through the eclectic range of fashion, homeware, and artisanal goods on offer. No visit to Chester is complete without exploring the iconic Chester Cathedral. Take a guided tour and discover the fascinating history behind this magnificent building, or simply wander through its grand halls and admire the stunning craftsmanship. For a glimpse into Roman Britain, head to the Dewa Roman Experience. Uncover the secrets of Chester's Roman past through interactive exhibits and immersive reenactments, bringing history to life before your eyes. Culture and spirituality converge at the Chester Quaker Meeting House, a serene place of worship that welcomes visitors of all faiths. Take a moment to reflect in its peaceful surroundings and learn about the Quaker community's values and traditions. With its prime location and proximity to these notable landmarks and attractions, The Chester Grosvenor is the perfect base for immersing yourself in the rich history and natural beauty of Chester. Whether you're seeking adventure, culture, or simply a relaxing getaway, this charming hotel has it all.

Delicious Dining Options Just Steps Away

When it comes to dining, The Chester Grosvenor's location is unbeatable. Within walking distance, you'll find a plethora of culinary delights to satisfy every craving. Start your day with a delicious breakfast at The Tea Press Cafe, where you can enjoy freshly brewed coffee and a selection of pastries. For an authentic taste of India, head to Bombay Palace, known for its aromatic spices and flavorful curries. If you're in the mood for Italian cuisine, Convivio Restaurant and Lounge Bar is the place to be, offering a cozy atmosphere and a menu filled with classic dishes. For a riverside dining experience, Edgar's Riverside Eating is the perfect spot, serving up mouthwatering seafood and stunning views. And if you're looking for a trendy and vibrant setting, the Living Room is the place to be, with its stylish decor and innovative menu. With so many options to choose from, you'll never have a dull meal during your stay at The Chester Grosvenor.

A Shopper's Paradise

Located in the heart of Chester, The Chester Grosvenor is surrounded by an array of unique and charming shopping landmarks. Just steps away from the hotel, you'll find Lee Louise Limited, a boutique that offers a curated selection of stylish clothing and accessories. For art enthusiasts, The Watergate Street Gallery showcases contemporary artworks from both local and international artists. Bollands Fine Tea & Coffee Merchants is a must-visit for tea and coffee connoisseurs, offering a wide range of premium blends. If you're in need of a new hat, The Hat Place offers an extensive collection of stylish headwear. For a taste of nostalgia, Mr Simms Olde Sweet Shoppe is a delightful spot to indulge in traditional sweets and candies. And Albert is a trendy concept store that features a carefully curated selection of fashion, homeware, and lifestyle products. Lastly, Turmeaus Tobacconist is a haven for cigar lovers, offering a wide range of premium cigars and accessories. With so many shopping options right at your doorstep, The Chester Grosvenor is truly a shopper's paradise.

Affordable Luxury: The Chester Grosvenor's Competitive Pricing in Chester

Nestled in the heart of Chester, The Chester Grosvenor offers an unbeatable combination of luxury and affordability. With an average room price of just $204, this prestigious hotel provides an exceptional value for money. What's more, this price is not only competitive within the hotel's own category, but it also compares favorably to the average price of a hotel room in Chester, which stands at $203. Despite its affordable rates, The Chester Grosvenor doesn't compromise on quality. Each room is tastefully decorated, featuring elegant furnishings and modern amenities. From the plush bedding to the marble bathrooms, no expense is spared to ensure a comfortable and luxurious stay. Guests can also enjoy a range of on-site facilities, including a spa, fitness center, and award-winning restaurants, all adding to the overall value of the experience. Whether you're visiting Chester for business or leisure, The Chester Grosvenor offers a remarkable blend of affordability and luxury. Book your stay today and indulge in the finest accommodations that Chester has to offer, without breaking the bank.

Unparalleled Customer Satisfaction at The Chester Grosvenor

With an exceptional overall rating of 9.2, The Chester Grosvenor in Chester, United Kingdom, is a hotel that consistently exceeds its guests' expectations. Boasting outstanding ratings in various categories, this luxurious establishment truly offers an unforgettable experience. One of the standout features of The Chester Grosvenor is its remarkable staff performance, as reflected in its impressive rating of 9.4. Guests consistently praise the hotel's attentive and friendly staff, who go above and beyond to ensure a memorable stay. From the warm welcome at check-in to the personalized service throughout, visitors can expect to be treated with the utmost care and professionalism. Another aspect that sets The Chester Grosvenor apart is its unbeatable location, earning a remarkable rating of 9.7. Situated in the heart of historic Chester, this hotel offers easy access to the city's most iconic landmarks, including the stunning Chester Cathedral and the ancient Roman Walls. Guests can immerse themselves in the rich history and vibrant atmosphere of the city, all within a short stroll from the hotel's doorstep. Additionally, the hotel's central location provides convenient access to an array of charming shops, restaurants, and entertainment options, ensuring that guests have everything they need at their fingertips.

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Amenities and facilities

Excellent9.0

Facilities

Languages spoken
  • English
  • French
  • Italian
  • Polish
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurants
  • Room service [24-hour]
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Air purifier
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • DVD/CD player
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Trouser press
  • Wake-up service
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Simon Radley at the Chester Grosvenor
  • Cuisine: British
La Brasserie
  • Menu: Buffet

Location

Eastgate Street, Eastgate, Chester City Center, Chester, United Kingdom, CH1 1LT

Exceptional9.7

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of The Chester Grosvenor from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 7.6
  • 8.8
  • 10
  • 10
  • 6.8
  • 9.2
  • 7.6
  • 9.6
  • 9.6

Most recent

  • Location score 9.7 out of 10 and is a high score in Chester
    Location9.7
  • Cleanliness score 9.4 out of 10 and is a high score in Chester
    Cleanliness9.4
  • Service score 9.4 out of 10 and is a high score in Chester
    Service9.4
  • Facilities score 9 out of 10 and is a high score in Chester
    Facilities9.0
  • Value for money score 8.6 out of 10 and is a high score in Chester
    Value for money8.6
High score for Chester

Rating

9+ Exceptional (263)
8-9 Excellent (40)
7-8 Very Good (29)
6-7 Good (14)
<6 Below Expectation (10)

Review summary

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This centrally located Chester hotel offers top-notch service from courteous and attentive staff. The vintage-style rooms are comfortable and spacious, some with beautiful cathedral views. Guests can enjoy a delicious continental breakfast with a diverse selection of high-quality food. The doorman, reception, and brasserie staff are outstandingly helpful in ensuring a great stay.

Some guests confused by hotel's parking & breakfast info.

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Showing 356 verified guest comments
Changed to review page 1
  1. 7.6
    Very good
    kim from United Kingdom
    Couple
    Deluxe Room (1 King Bed or 2 Twin Beds)
    Stayed 1 night in February 2026

    “Disappointed ”

    Firstly the pillows were not very comfortable and there was no choice. Secondly there was no bathrobes. We assumed we got a full breakfast but it was just continental which was disappointing. If you wanted a full breakfast you had to pay more. Looked abit tierd in the hotel and needed refurbishing The drinks was very expensive and at 28 pound for just 2 drinks we ended up going somewhere else to drink. The mini bar was very expensive also. The toilet roll felt cheap and thin and the public toilets could of done with a good clean everywhere Considering it was a 5 star, it really didn't seem like it when we was there.

    Reviewed February 06, 2026
  2. 9.6
    Exceptional
    Jonathan from United Kingdom
    Couple
    Deluxe Room
    Stayed 1 night in January 2024

    “Another Fantastic visit.”

    This is our second visit and again the Chester Grosvenor didn’t disappoint. The room was fabulous, we opted for the deluxe room. The room had a settee and chair, so we could watch tv there instead of watching from the bed. The cleanliness is A1. The staff are so friendly and accommodating and nothing is too much trouble. We opted for the full English breakfast and it was cooked to perfection with toast as well, all coming to the table. The location of the hotel is in the centre of Chester, so great for sight seeing. Alway use the Grosvenor shopping centre car park, it cost £10 a day for parking. Thoroughly recommend this hotel.

    Reviewed January 22, 2024
  3. 9.2
    Exceptional
    Nikki from United Kingdom
    Couple
    Executive Room
    Stayed 1 night in January 2023

    “Best place to stay in Chester 😊”

    We only live forty-five minutes away but were staying over for a friend’s birthday. Having visited the Grosvenor many times for afternoon tea and to visit the spa, we have never stated overnight. The staff are excellent and the hotel is spotless. The bedroom was clean and well equipped but the decor is a little dated compared with comparable hotels we have stayed in and would probably benefit from a restyle if we are being picky. A great night’s sleep and a fantastic breakfast with lots of choice. We would definitely recommend the valet parking as the car park’s a bit of a walk. Would highly recommend a stay at the Grosvenor. If you are planning a visit to the beautiful city of Chester, there really is no comparison.

    Reviewed January 08, 2023
  4. 9.2
    Exceptional
    Charlotte from United Kingdom
    Couple
    Deluxe Room
    Stayed 1 night in March 2024

    “Fantastic Trip to Chester”

    We had a fantastic stay at The Grosvenor, Chester. The location was perfect, allowing us to easily explore Chester. The cleanliness of the hotel was impeccable, and the staff were friendly and attentive throughout our stay. The facilities provided were great. We appreciated the convenience of the parking options available. Overall, it was a wonderful experience and we highly recommend The Grosvenor for a visit to Chester.

    Reviewed March 11, 2024
  5. 9.2
    Exceptional
    Maria from United Kingdom
    Couple
    Classic Double
    Stayed 1 night in January 2025

    “Excellent location”

    Lovely traditional hotel right in centre of Chester’s shopping area. Room clean and comfortable, staff excellent. Our rate only included continental breakfast, extra £12.50 to upgrade to full English. Continental was really good though and table service was so much nicer than buffet style. Bar is pleasant but overpriced

    Reviewed January 27, 2025
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