The Langham Hotel Shenzhen
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9.0
Exceptional
/10
(523 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location
Parking
FREE
  • XiangMiHu DongYa GuoJi FengQing Jie170 m
  • FengShengTing ShangYe BuXingJie370 m
  • Nonglin Metro Station560 m
  • Lianhua Mountain Park660 m
  • Xiasha Metro Station840 m
  • Futian Zhuzilin Metro Station860 m
  • XiangXie LiShang Jie940 m
  • Waterlands Paradise1.06 km
  • St.Anthony's Catholic Church of Shenzhen1.14 km
  • Chegongmiao Metro Station1.27 km
  • Free Wi-Fi

    The Langham Hotel Shenzhen

    No 7888,Shennan Boulevard, Futian District, Futian District, Shenzhen, China, 518040 - See map
    "Free flow proper champagne and high quality complimentary afternoon tea."
    Tomas - 01 August 2016
    Exceptional reputation
    Recommended by 96% of guests
    Exceptional cleanliness
    9.3 rating for cleanliness
    • 550 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 11 times for various dates

    Property ranking|Compared to 4,527 Shenzhen properties
    See all rankings
    Value for money score
    8.7/10
    Location score
    8.7/10
    Service score
    9.3/10
    Cleanliness score
    9.3/10
    Better than
    99
    %
    of Shenzhen properties
    Better than
    99
    %
    of Shenzhen properties
    Better than
    99
    %
    of Shenzhen properties
    Better than
    99
    %
    of Shenzhen properties
    Value for money8.7
    Distance to city center0. Km
    Location rating8.7
    Nearest airportShenzhen Bao'an International Airport (SZX) - China
    Distance to airport24.4 km

    Rooms available at The Langham Hotel Shenzhen

    9.1
    Exceptional
    Room comfort & quality
    Family Room with Club Benefits
    Family Room with Club Benefits
    ...
    • Room size: 56 m²/603 ft²
    • Shower and bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 97 m²/1044 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Executive Club Room
    Executive Club Room
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 1 king bed or 2 semi double...
    Enter dates to see prices
    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 77 m²/829 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Premier King
    Deluxe Premier King
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Premier Twin
    Deluxe Premier Twin
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Bed
    Deluxe Twin Bed
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Deluxe King Bed
    Deluxe King Bed
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Double Or Twin Grand
    Double Or Twin Grand
    ...
      Enter dates to see prices
      Run of House
      Run of House
      ...
        Enter dates to see prices

        What people love about The Langham Hotel Shenzhen

        • 10.0
          Exceptional
          Location

          "Great location it's so nearby XiangMi Lake Park, and a lot of shopping malls around."

          Susie

          |

          17 March 2018

        • 10.0
          Exceptional

          "Love the exclusive Lounge and service, love all the furnitures and decors."

          Susie

          |

          17 March 2018

        • 10.0
          Exceptional
          Location

          "What a great hotel in the downtown heart of the Shenzhen city!"

          Susie

          |

          17 March 2018

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        More about The Langham Hotel Shenzhen

        More about The Langham Hotel Shenzhen

        9.6
        Exceptional

        "We stayed for 3 nights with two younger children the staff w..."

        Hong

        |

        17 October 2017

        An overview

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        What they offer

        9.6
        Exceptional
        Spaciousness

        "Spacious room, sincere customer service, esp the staff at ex..."

        MA

        |

        06 July 2016

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Restaurants on site

        唐阁 T'ang Court
        Cuisine:Chinese, Local, Cantonese
        Menu:Buffet
        秀 • 自助餐厅 Silk
        Cuisine:International
        Menu:Buffet, A-la-carte
        廷廊 Palm Court
        Menu:Buffet
        爵廊 Duke's
        Cuisine:Grill/BBQ, Spanish
        Menu:Buffet, A-la-carte
        逸谷 Perch
        Cuisine:International
        Menu:Buffet
        池畔酒吧 Gazebo
        No additional information available

        Nearby restaurants

        Chinese cuisine
        Chinese cuisine
        Feng Qi Lou
        280 m Chinese
        ShenZhen SanShi SanJian Tang (DongHai)
        420 m Chinese
        TaiXing Restaurant (DongHai Fang)
        550 m Chinese
        Fast food
        Fast food
        Jia Wang (TaiRan)
        570 m Fast food
        Pizza Hut (JiaXin Mao)
        1.3 km Fast food, Pizza
        Saizeriya (XinZhou SanJie)
        2.8 km Fast food
        Cafe
        Cafe
        Hollys Coffee
        450 m Cafe
        Starbucks (DongHai Fang)
        550 m Cafe
        Ou Suo Mi Luo Coffee
        2.4 km Cafe, Fast food

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of The Langham Hotel Shenzhen from real guests

        Overall rating
        9.1
        Exceptional
        From 1676 reviews
        Provided by verified guests of
        Agoda Reviews (523)Booking.com Reviews (974)
        Rating via Agoda9.0
        /
        10
        Exceptional
        Cleanliness9.3
        Facilities9.3
        Location8.7
        Room comfort and quality9.1
        Service9.3
        Value for money8.7
        High score for Shenzhen
        Rating
        9+ Exceptional (155)
        8-9 Excellent (65)
        7-8 Very Good (44)
        6-7 Good (5)
        <6 Below Expectation (9)
        Time of the year
        Mar - May (50)
        Jun - Aug (85)
        Sep - Nov (67)
        Dec - Feb (76)
        All guests (523)
        All room types
        All languages
        Showing 278 verified guest comments
        12345
        8.8
        Excellent
        CHAU from Hong Kong
        Couple
        Executive Club Room
        Stayed 1 night in June 2019

        Great experience ”

        This time for celebrate my anniversary, Hotel give special decoration, red wine and drawing sweet card by their staff, very nice and made us unforgettable memories, thanks~ Nice staff and high quality of service

        Reviewed July 04, 2019

        Dear Chau, Congratulation for your anniversary!! Thank you for your amazing review. We're so thrilled you enjoyed your stay, and celebrated your special moment here. We pride ourselves in great service and will always go above and beyond for guest satisfaction. We hope to welcome you back soon. Sincerely, Hildegard Anzenberger Hotel Manager The Langham, Shenzhen hildegard.anzenberger@langhamhotels.com +86 755 88289888

        Responded July 25, 2019
        The Langham Hotel Shenzhen
        10.0
        Exceptional
        Emma from Hong Kong
        Couple
        Executive Club Room
        Stayed 1 night in June 2019

        Outstanding ”

        We opted for an executive club suite and it was one of the best hotel experiences we’ve had. The cost of the room was excellent value as it included 2 hours of afternoon tea, 3 hours of evening cocktails and breakfast all of which were superb quality! Even without the club access, every single member of staff we spoke to went above and beyond to make our stay special. They were so friendly and willing to help in anyway they could. The pool area was huge with plenty of beds and the spa facilities were great. The only minor set back would be the limited time you get sunlight at the pool. As we enjoy sunbathing, we only got to do this 10am-3:00pm before the sun went behind a huge building that overlooks the pool (however this is when afternoon tea begins!) Other than this, our stay was fantastic!

        Reviewed June 09, 2019

        Dear Emma, Thank you for taking the time to tell us about your experience at The Langham, Shenzhen. We appreciate your feedback since it helps us improve our service and your stay experience. We're so glad you enjoyed your stay, and loved our unique design, warm service and our amenities. We take great pride in our property from appearance to guest satisfaction. We can't wait to welcome you back soon. Sincerely, Hildegard Anzenberger Hotel Manager The Langham, Shenzhen

        Responded September 10, 2019
        The Langham Hotel Shenzhen
        9.6
        Exceptional
        Desmond from Singapore
        Couple
        Executive Club Room
        Stayed 1 night in March 2019

        Good service”

        We booked a room the day before for my granddad birthday and the hotel staff gave a surprise decoration and cake for them. A pleasant surprise and they make it easy for the old couple to check in and out.

        Reviewed March 10, 2019
        10.0
        Exceptional
        Maxim from United Kingdom
        Couple
        Executive Club Room
        Stayed 2 nights in February 2019

        Book the club room and don't look back!”

        My girlfriend and I booked ourselves into the Club Room, which comes with access to the club lounge. It was absolutely great - what a treat and what lovely staff! There was plenty of food and drinks on offer and the space was luxurious yet quiet. The staff were amazing - they couldn't be more helpful. A special big thank you to Riley as she was super attentive, professional and made our stay a delight. Will certainly be coming back!

        Reviewed February 25, 2019
        8.0
        Excellent
        WONG from Singapore
        Family with teens
        Deluxe King Bed
        Stayed 2 nights in February 2019

        Charged for services that was not orderd ”

        After my room booking I just simply make a request for quotation for airport limousine pickup. In my request I Simply stated my pickup up location, date/time of arrival, no of passages and luggage to facilitate their quotation. Quotation was given subsequently which I have rejected it explicitly due to high price quoted (400 reminbi, one-way). Subsequent i made my booking through Mozio, a partner of Agoda and payment made to confirm my reservation. On date and time of arrival, I was greeted by a driver whom I thought was from Mozio. When I reached the hotel I received a message from Mozio their local driver couldn't find me at the Airport. The blunder made by hotel has caused me to pay double for 1 way transfer. I seek for to refund but the blame was pushed to Agoda citing thsr my order of transport was made through Agoda and payment was made received from Agoda and they need yo recover from me. This is lying and I urged Agoda to investigate this matter.

        Reviewed February 07, 2019
        10.0
        Exceptional
        John from Hong Kong
        Couple
        Deluxe King Bed
        Stayed 1 night in July 2018

        A lovely 'Oasis of Relaxation' in the heart of Shenzhen”

        Really can't fault this lovely Hotel in the heart of Shenzhen, lovely rooms, friendly staff and right on th emetro lines. OTC Loft is only one stop away a great art and design space , perfect to while away a Sunday afternoon. Hotel has a lovely pool and spa as well and right by a shopping mall with great access to a wide range of restaurants and a play centre for the children.

        Reviewed January 09, 2019
        10.0
        Exceptional
        jiyoung from South Korea
        Couple
        Deluxe King Bed
        Stayed 2 nights in December 2018

        Fantastic hotel”

        We stayed at this hotel for two days. The staff's service was excellent and their consideration for the guests was good. It was nice to have English-speaking staff, and there was a Korean employee. I've traveled many places, but I think this hotel is really recommendable. This place was enough to give a good impression of Shenzhen city. Thanks to Langham!

        Reviewed December 12, 2018
        10.0
        Exceptional
        Tsang from Hong Kong
        Couple
        Deluxe Premier King
        Stayed 2 nights in October 2018

        Excellent Services and Relaxing Atmosphere!”

        We spent two nights in Langham SZ. The staffs were warm and friendly with good smiles. The atmosphere was cozy. It smells great in the hotel. The bed and pillows were comfortable so we slept very well for both nights.

        Reviewed November 01, 2018
        9.2
        Exceptional
        Peter from Hong Kong
        Couple
        Executive Club Room
        Stayed 2 nights in April 2018

        Our HK Escape ”

        We often stay at the Langham in Shenzhen as a little escape from Hong Kong. The hotel is beautiful and the rooms are quite big. We especially enjoy having access to the lounge. The food and drink is a nice addition and worth the extra price.

        Reviewed September 11, 2018

        Dear Peter, Thank you so much for your great review! I’m so pleased you had a lovely stay and cannot wait to welcome you back. Jeffrey van Vorsselen, General Manager, The Langham, Shenzhen

        Responded September 19, 2018
        The Langham Hotel Shenzhen
        8.4
        Excellent
        Charles from United States
        Business traveler
        Deluxe Premier King
        Stayed 1 night in August 2018

        Usually Most Excellent ”

        The Langham is almost always an excellent place to stay, enjoy, relax, do business, or whatever else. This most recent visit for me was also very good, but the front desk staff seems to have changed recently and the quality of service at check in was quite below my expectations based on past visits.

        Reviewed August 23, 2018

        Dear Charles, Warm greetings from The Langham, Shenzhen. Thank you for taking the time to give us your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest’s experience. I have passed your comments to the relevant department so that these matters can be addressed and shared with our team members properly. Ongoing customer service training is a priority for all of our colleagues to enable us to meet our guests’ needs accurately and efficiently and also to avoid any disappointment. We apologies that we did not meet your expectations on this occasion and hope that we can have an opportunity in the future to host you again. Please feel free to contact me directly for any future reservations and we will do everything we can to make your stay an enjoyable one. Yours sincerely, Jeffrey van Vorsselen, General Manager, The Langham, Shenzhen

        Show more
        The Langham Hotel Shenzhen
        9.2
        Exceptional
        Tan from Hong Kong
        Couple
        Deluxe King Bed
        Stayed 1 night in July 2017

        Highly recommend”

        Hotel staff are very helpful and friendly. They gave us a birthday cake to celebrate my birthday. That's so sweet. Also, I really enjoy swim in the outdoor pool and makes me feel so relaxing. Next time I will also choose to stay at this hotel.

        Reviewed July 31, 2017

        Thank you very much for your review! I'm so thrilled you enjoyed your stay and wish to welcome you back again in the future. Wish you a Happy birthday~!

        Responded June 26, 2018
        The Langham Hotel Shenzhen
        9.6
        Exceptional
        Jess from Hong Kong
        Business traveler
        Deluxe Twin Bed
        Stayed 1 night in April 2017

        Absolutely Amazing”

        It's one of the best hotels that I've ever stayed in Shenzhen, China, and at least I know that it's clean and safe of the room. I got an upgrade because the staff needed me to wait for 20 mins for cleaning up of the room and I'm happy with the arrangement. Staff was good at the hotel, fluent in English and very welcoming and accommodating. I'd absolutely go back next time.

        Reviewed April 08, 2017

        Thank you very much for your review! I'm very happy you enjoyed your stay and our restaurants. Ben Chen Hotel Manager The Langham Shenzhen

        Responded July 10, 2018
        The Langham Hotel Shenzhen
        10.0
        Exceptional
        William from United States
        Solo traveler
        Executive Club Room
        Stayed 2 nights in November 2016

        Still my Favorite in Asia”

        My favorite hotel anywhere...!! To best it, it would take a $800 + price point to best this hotel....so for the money, it is my all time favorite. Staff service excellent..only downside is the women at the club area are not promoted to other places as they deserve it, but good news that customers here get top service. Great breakfast. A great stay...will not stay anywhere else in Shenzhen. RECOMMENDED!!

        Reviewed December 10, 2016

        Thank you so much for your lovely review! We cannot wait to welcome you back. Ben Chen Hotel Manager The Langham, Shenzhen

        Responded July 13, 2018
        The Langham Hotel Shenzhen
        9.6
        Exceptional
        MA from Hong Kong
        Family with young children
        Executive Club Room
        Stayed 1 night in July 2016

        Nice experience”

        Spacious room, sincere customer service, esp the staff at executive lounge. Just one staff at the 1/F bar (provided afternoon tea) was quite rude. The counter provided me welcome drink with 2 validity dates. I used upon check out. This guy only knew this when I was going to leave. His attitude was very poor and asked me not to use next time. As a customer, I just followed the t&c stated on the voucher. No matter how the counter communicated with the bar, this staff should not challenge and educate the customer. I originally rated this hotel 100. Marks were deducted due to this guy!

        Reviewed July 06, 2016
        9.2
        Exceptional
        SZE from Malaysia
        Family with young children
        Deluxe King Bed
        Stayed 2 nights in May 2016

        Perfect Stay Ever!”

        I was welcome with a rose as that day was mother's day. The moment I step into the hotel lobby smell flowers to make me feel refreshing. Their staff are polite and friendly. Highly recommended to anyone that looking for a clean comfy room & services.

        Reviewed May 18, 2016
        10.0
        Exceptional
        Kar from Singapore
        Business traveler
        Deluxe King Bed
        Stayed 2 nights in April 2016

        Maybe the BEST hotel in Shenzhen”

        3rd time staying. Always exceeds my expectation with room nicely done up and feels welcoming. The only fallback is lack of food options at nightfall which can be easily rectify by taking taxi to other place. Will stay again for sure!

        Reviewed April 22, 2016
        10.0
        Exceptional
        William from United States
        Solo traveler
        Executive Club Room
        Stayed 5 nights in February 2016

        Outstanding. One of Asia's best!!”

        Staff performance. Comfortable room. The female butlers are truly the best anywhere at the club area.

        Outstanding Hotel. I do not know why it is not rated higher!! I have stayed at many 5+ star hotels, and I consider the Shenzhen Langham in Asia....and I have stayed in many of the World's best cited by Trip Advisor. The room was large comfortable.. Room was clean. MESSAGE TO LANGHAM MANAGEMENT TEAM IN SHENZHEN: The female butlers, Rolle Yuan, Candy, Ingrid, Renee Wu are tops....anywhere....to be honest they need to be promoted in the Chain in different locations so where they supervise other Langham staff on what perfect service to the guests should be. I arrive every morning at the club, to have 2 newspapers, and coffee waiting for me! No where...no where did I ever get this service. The Langham Hamburger was one of the world's best burger...a 1 inch monster prepared to perfection. The only down side, at time the breakfast staff at the second level tend to be overwhelmed at the busy times. In their defense the room is crowded, due to the amount of tables in the room. Yes I am very high on this hotel! It deserves more credit than what it gets in my opinion. This will be the only place I stay in Shenzhen. And yes, I am a frequent guest at Peninsula, Four Seasons, Ritz-Carlton, Shangri-La and others. In my opinion this sets the standard on how the top hotels in China should be judged.

        Reviewed February 15, 2016
        9.0
        Exceptional
        Jon from Norway
        Couple
        Executive Club Room
        Stayed 3 nights in July 2015

        Worthy of the Langham title”

        The bathrooms are the most spectacular part of this hotel. The size of the rooms is also fabulous and the mints given in small black boxes.

        Comfortable stay with a distinct feel of exclusivity. Love little details like the box in the wall for laundry etc. However, it should be mentioned that service was a it inconsistent and unpredictable.

        Reviewed September 14, 2015
        9.3
        Exceptional
        Hoi from Hong Kong
        Family with young children
        Deluxe Twin Bed
        Stayed 2 nights in August 2015

        Good experience in Langham Hotel”

        Nice staff, good location, clean room

        Staffs are very nice and helpful. Free 1-year membership was given so we can late check-out until 2 p.m. without any charges. And I and my kids needed to stay at hotel until 3 p.m. The manager provided me one more hour for free late check-out. We appreciated it. Room was clean and large. Just 5 mins to the underground shopping street. You can find restaurants and manning shop there.

        Reviewed September 02, 2015
        9.0
        Exceptional
        Dwi from Indonesia
        Family with young children
        Deluxe Twin Bed
        Stayed 2 nights in December 2013

        very satisfied”

        clean, good and friendly staff

        Our room was upgraded to suite room, which is a good thing since we're travelling with younger children. The room was very good and luxurious not to mention is very big. The kids were having fun with the bathtub. Although the check in process was quite long but they gave us a bigger room. The staff were friendly and helpful although they speak very little english. Overall, we will come back to Langham hotel again.

        Reviewed April 23, 2014
        12345
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        The Langham Hotel Shenzhen
        |Exceptional 9.0
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        • Excellent location
        • Mangrove Forest Natural Protection Area
        • Nonglin Metro Station is within 0.56 km